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Re:Product Strategy in the Age of AI by infixed on Thursday October 05, 2023 @04:57AM (#37776348)
In their conversation, they bring up mobile as a recent platform shift that caused a lot of disruption. But I think it's interesting to remember how slow that took. The iPhone was released in 2007, but the real winners of mobile were launched years later -- Uber (2010), Snapchat (2011), and TikTok (2016) -- and those winners took several more years to even start to gain true traction in the market.

I don't think a lot of people back in 2007 could have predicted that the biggest thing to come from mobile would be an app that let teens remix music videos and share with their friends.

This is why I think it is a little pointless to try and create mental models for what products and features to build to capitalize on AI (though it can be fun). It's so early that we're not capable of understanding what's possible yet. If anything, we're probably at the viral "fart app" stage that mobile was in for its first few years.

Re:Product Strategy in the Age of AI by disgruntledphd2 on Thursday October 05, 2023 @05:11AM (#37776424)
>I don't think a lot of people back in 2007 could have predicted that the biggest thing to come from mobile would be an app that let teens remix music videos and share with their friends.

I think that the biggest thing to come from mobile was always available location, exemplified by Google Maps which already existed before mobile happened. Many of the most successful apps relied on this.

TikTok is different, in that it could have existed on desktop (but would have looked very different) whereas Uber (for example) definitely couldn't.

Re:Product Strategy in the Age of AI by eru on Thursday October 05, 2023 @05:31AM (#37776545)
Something like Uber could have been built on top of SMS, though. It didn't necessarily need Smartphones.

(Perhaps SMS plus some feature-phone-level of GPS integration.)

Re:Product Strategy in the Age of AI by varjag on Thursday October 05, 2023 @05:51AM (#37776644)
Not really. The hard thing here is not the network transport but user interface.
Re:Product Strategy in the Age of AI by actionfromafar on Thursday October 05, 2023 @06:06AM (#37776725)
If people can learn the Snapchat UX, they can learn some SMS text adventure style Uber.
Re:Product Strategy in the Age of AI by varjag on Thursday October 05, 2023 @07:08AM (#37777095)
People can be illiterate, dyslexic, inebriated, dumb or with poor command of the language. Good luck with free-text interface.

You'll pretty much would have had human operators over every interaction. That very much hinders the Uber-like growth of the service.

Re:Product Strategy in the Age of AI by eru on Thursday October 05, 2023 @10:33PM (#37786595)
If you can support 95% of the market (with mechanical means), you can capture 95% of the market.
Re:Product Strategy in the Age of AI by varjag on Friday October 06, 2023 @05:18AM (#37788629)
That wouldn't be 95% of market, more like 50-60%, and a strain to use even for those apt. Not everyone is an Infocom playing nerd.
Re:Product Strategy in the Age of AI by eru on Friday October 06, 2023 @06:48AM (#37789066)
Normal people use SMS just fine all the time.

Falling back to a human operator isn't that bad either: just charge people a little bit extra to talk to a human.

Re:Product Strategy in the Age of AI by pawelwentpawel on Thursday October 05, 2023 @06:44AM (#37776955)
I don't think that Uber through SMS would be strong enough to compete with taxi services.

One of the core features that made me use Uber was the map - I could see where the driver is going and how far away is he. Also, the app is localised into language that I can understand and I can see the price upfront without having to worry about getting scammed. Recently I had to book a taxi over the phone at the end of the world (literally - Ushuaia) in a language that I can barely speak and the experience was rather stressful in comparison with using an app.

Re:Product Strategy in the Age of AI by flagrant_taco on Thursday October 05, 2023 @08:13AM (#37777596)
Seeing a price up front is just a different business model and localization could be easily handled with a setting on your account. Neither is tech-dependent, both could have worked over SMS too.

Real-time mapping would be tricker if that's really a killer feature for you.

Re:Product Strategy in the Age of AI by eru on Thursday October 05, 2023 @09:18PM (#37786209)
Some real life traditional taxi services used to offer pre-agreed fixed fairs. But many of them were regulated away.
Re:Product Strategy in the Age of AI by another-dave on Thursday October 05, 2023 @08:16AM (#37777618)
For Uber though there's the driver side experience as well as the customer side. I don't know if you could've made something seemless enough for drivers to use from an old feature phone
Re:Product Strategy in the Age of AI by eru on Thursday October 05, 2023 @09:19PM (#37786213)
Drivers have a car. So they could have used a bigger device. Eg a laptop, or something with a touch screen.

Or a voice connection with an operator.

Re:Product Strategy in the Age of AI by another-dave on Thursday October 05, 2023 @08:14AM (#37777604)
I don't use TikTok so maybe I'm offbase, but I tihnk while technically it could've existed without mobile, socially I'm not so sure.

I wouldn't under estimate the amount of friction reduced in having an app on your phone which a) is always with you, b) can also record top quality video and c) has a data plan good enough to upload there and then.

Re:Product Strategy in the Age of AI by hiAndrewQuinn on Thursday October 05, 2023 @08:31AM (#37777744)
This is my read as well. The ability to record video clips as easily as a person with a keyboard can tweet was the true kindling for the viral fire.
Re:Product Strategy in the Age of AI by alwayseasy on Thursday October 05, 2023 @09:00AM (#37778052)
To take it a notch further, it's the video editing simplicity that really blew TikTok up.
Re:Product Strategy in the Age of AI by disgruntledphd2 on Friday October 06, 2023 @05:07AM (#37788552)
> To take it a notch further, it's the video editing simplicity that really blew TikTok up.

Yup, definitely. Effective mobile editing was a big driver of it's success.

That being said, while it's definitely more effective and popular on mobile how much of that is just down to more people using the internet on mobile relative to desktop.

This is unlike Maps or Uber which only make sense with mobile and always available location.

Re:Product Strategy in the Age of AI by mailarchis on Thursday October 05, 2023 @09:35AM (#37778417)
Not exactly tiktok, but something similar was tried on desktop - Dailybooth was a YC startup which enabled users to take a photo from the desktop website and post it.

https://en.wikipedia.org/wiki/DailyBooth

Re:Product Strategy in the Age of AI by antifa on Thursday October 05, 2023 @08:41PM (#37786007)
> I wouldn't under estimate the amount of friction reduced in having an app on your phone which

I wish I could do software development from my phone the way people casually watch tiktok videos. The least unproductive thing I can currently do when trapped with only a phone is read HN.

Re:Product Strategy in the Age of AI by gbasin on Thursday October 05, 2023 @09:47AM (#37778560)
TikTok's success is primarily about the creator tools, not the viewing experience. Making video editing mobile-friendly and accessible to more people is what enabled the proliferation of short-form content.
Re:Product Strategy in the Age of AI by stevofolife on Thursday October 05, 2023 @02:20PM (#37782093)
Wait…how do you expect TikTok users to upload videos so easily if it is on desktop? TikTok wouldn’t be TikTok anymore.
Re:Product Strategy in the Age of AI by totetsu on Thursday October 05, 2023 @05:23AM (#37776505)
I am constantly surprised of how prescient my Media studies professor was back in 2007 about how everything has shaking out since then. "Your data is valuable don't give it away" is ringing in my ears as I give all my data away to openai
Re:Product Strategy in the Age of AI by eru on Thursday October 05, 2023 @05:30AM (#37776541)
Data can be copied. Giving your data away doesn't make it less valuable to you.

(There might be other concern, eg around privacy, about giving your data away. But worrying about value isn't really one of them as an individual.)

Re:Product Strategy in the Age of AI by Takennickname on Thursday October 05, 2023 @05:39AM (#37776592)
Sure it does. A secret stops becoming a secret once you give it away to enough people. I feel like you're trying to justify piracy but picked the wrong argument.
Re:Product Strategy in the Age of AI by eru on Thursday October 05, 2023 @09:20PM (#37786226)
I'm talking about personal data. Piracy is rarely a concern here.

(And btw, piracy only makes the data less valuable, because you lose the ability to sell it to someone who already has it. Not because the game or movie etc would become less enjoyable.)

Re:Product Strategy in the Age of AI by n4r9 on Thursday October 05, 2023 @05:38AM (#37776588)
That doesn't necessarily follow. Film data can be copied, but production companies don't give them away.
Re:Product Strategy in the Age of AI by onion2k on Thursday October 05, 2023 @05:37AM (#37776582)
Data can be copied. Giving your data away doesn't make it less valuable to you.

Data is a moat. If you share it you're giving your advantage away.

Re:Product Strategy in the Age of AI by marban on Thursday October 05, 2023 @06:36AM (#37776909)
Even in 2007, he was ~50 years late.
Re:Product Strategy in the Age of AI by danenania on Thursday October 05, 2023 @07:06AM (#37777081)
Your individual data isn't valuable. Your data bundled with the data of thousands-to-millions of other people? That's valuable.
Re:Product Strategy in the Age of AI by flagrant_taco on Thursday October 05, 2023 @08:17AM (#37777628)
Individual data is extremely valuable, they wouldn't collect and store it individually if all they wanted was the aggregate.

Identity-specific data is sold all the time for everything from advertising to credit scores and what would otherwise be called social credit scores of they were run by the government instead of private companies.

Re:Product Strategy in the Age of AI by RandomLensman on Thursday October 05, 2023 @08:29AM (#37777724)
It really isn't on average. An individual dataset is usually cheap - or are you saying there is a mispricing?
Re:Product Strategy in the Age of AI by flagrant_taco on Thursday October 05, 2023 @08:47AM (#37777900)
I'm not really sure what would be considered cheap vs valuable here so I don't have a great answer there. My point was only that individusl data is collected and sold often, it must be valuable or there wouldn't be a market.

I'd be curious to see how the price compares when selling 10k individuals' data versus aggregate data the 10k people. Presumably if it was cheaper to buy all the individual data I would do that and aggregate it myself.

Re:Product Strategy in the Age of AI by leplen on Thursday October 05, 2023 @09:29AM (#37778358)
The data is only useful in aggregate, but different people/use cases require different types of aggregations. Using pre-aggregated data is difficult, because it almost certainly hasn't been aggregated in the way that's convenient for whatever analysis you're trying to do with it.
Re:Product Strategy in the Age of AI by CuriouslyC on Thursday October 05, 2023 @10:01AM (#37778752)
The data is also useful individually. Jewish and single? Try JDate.
Re:Product Strategy in the Age of AI by flagrant_taco on Thursday October 05, 2023 @10:03AM (#37778764)
The aggregate data is often more useful in commercial use cases, but plenty of use cases need the indivual data as well.

Private investigators, three letter agencies, and any company wanting to send mailers to my new address when I move all need the individual data to target me specifically.

I totally agree the aggregate data is given more value in a commercial market heavily focused on advertising and now training LLMs, my only point was that there are markets that highly value individual data as well.

Re:Product Strategy in the Age of AI by danenania on Thursday October 05, 2023 @01:58PM (#37781792)
Sure, it is fractionally "valuable" in the sense that it is worth some tiny percentage of the large datasets it belongs to that get purchased for significant amounts.

I think the point stands that it wouldn't be easy to sell your individual data, and even if you could, it would be for a pittance from someone who is looking to build a large dataset. They certainly wouldn't be giving you an amount that justifies advice like "hold on to your data".

Re:Product Strategy in the Age of AI by sifar on Thursday October 05, 2023 @02:59PM (#37782675)
In aggregate, you individual data is pretty valuable.
Re:Product Strategy in the Age of AI by totetsu on Friday October 06, 2023 @04:05AM (#37788250)
incidentally

>What if I want to keep my history on but disable model training?

We are working on a new offering called ChatGPT Business that will opt end-users out of model training by default. In the meantime, you can opt out from our use of your data to improve our services by filling out this form. Once you submit the form, new conversations will not be used to train our models

https://docs.google.com/forms/d/e/1FAIpQLScrnC-_A7JFs4LbIuze...

Re:Product Strategy in the Age of AI by nonrandomstring on Thursday October 05, 2023 @06:12AM (#37776760)
> I don't think a lot of people back in 2007 could have predicted that the biggest thing to come from mobile would be an app that let teens remix music videos and share with their friends.

That's funny for me to read almost 15 years after rjdj [0] There is a difference between an idea that is possible, and an idea whose time has come.

[0] https://en.wikipedia.org/wiki/RjDj

Re:Product Strategy in the Age of AI by raincole on Thursday October 05, 2023 @06:36AM (#37776910)
> But I think it's interesting to remember how slow that took. The iPhone was released in 2007, but the real winners of mobile were launched years later -- Uber (2010), Snapchat (2011), and TikTok (2016)

You mean how fast that took, right?

Re:Product Strategy in the Age of AI by ghaff on Thursday October 05, 2023 @08:38AM (#37777815)
And really something more like 2010 is probably a better date for when the iPhone really took off with the 3GS generation. There were obviously earlier smartphones as well (Blackberry, Treo) but they weren't really mainstream devices and didn't especially enable third-party apps.

So, yeah, there was a maybe five year (and certainly less than ten) period when smartphones went from a fairly niche thing to ubiquity which is very fast compared to technology adoption generally.

Re:Product Strategy in the Age of AI by heymijo on Thursday October 05, 2023 @10:16AM (#37778906)
Might be worth looking at the limiting factors that caused the delay between iPhone (2007) and the advent of Uber, et al.

Then overlay that with the limiting factors for AI/LLMs.

I had a third-party logistics startup in 2007 that I would have loved to turn into Uber for shipping, but it would be at least a few years before the cell networks and ownership of smartphones reached a point where it was possible.

I don't know if there are limiting factors that will delay LLMs potential to disrupt the status quo.

Re:Product Strategy in the Age of AI by destraynor on Monday October 09, 2023 @10:37AM (#37820889)
Flickr → Instagram (Had FB not bought Insta, it could have been Facebook to Insta too) Plenty of Fish → Tindr