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Re:Product Strategy in the Age of AI by another-dave on Thursday October 05, 2023 @08:16AM (#37777618)
For Uber though there's the driver side experience as well as the customer side. I don't know if you could've made something seemless enough for drivers to use from an old feature phone
Re:Product Strategy in the Age of AI by eru on Thursday October 05, 2023 @09:19PM (#37786213)
Drivers have a car. So they could have used a bigger device. Eg a laptop, or something with a touch screen.

Or a voice connection with an operator.