Sometimes. In some ways. Their appliances (washer/dryer/etc) are notoriously unreliable, and their phone batteries appear to swell more than others.
We basically went to all Bosch and Apple after that. Heaven help anyone who bought recent high-end Samsung SSDs and doesn't read the news.
Yep. I am in a house that is all Sanmsung appliances. The Dishwasher's intake valve started leaking, the Oven's LCD panel broke and only showed garbled information, and the dryer's heating source broke. These were all appliances bought in 2019.
Thankfully, I was able to get replacement parts for the first two and fix easily enough, but there was no way to easily fix the dryer (I ended up getting a new dryer).
There is no way I would buy a Samsung Appliance again, and it frankly makes me question the quality of anything they make.
To me that's more valuable than a 2 or 3 year warranty.
What I don't get about this is that consumer reports continues to frequently recommend their appliances. We bought a Samsung fridge, and that experience told me "don't buy any more Samsung appliances" but when we needed a new washer and dryer, CR rated a pair of Samsungs as top of the list. I thought "well, CR is supposed to be reliable, so maybe I am okay to get these."
Both broke within the first 18 months of ownership and left us unable to wash clothes until a repair could be scheduled.
Fool me twice, yep. I'm the fool. But I can learn, and never another Samsung appliance shall be brought into my house. With the possible exception of a TV; my current TV is a big Samsung and it's been flawless. I think it's actually a different company entirely, even though the appliances and electronics all claim to be "Samsung"
The TVs are better... but the OS was too much for me. Not only because it is full of ads and unlikely to get updates for very long, but also because it's Tizen (which one security researcher, admittedly in 2017, said "may be the worst code I've ever seen" and "Everything you can do wrong there, they do it." He also single-handedly found 40 separate flaws.) Considering Samsung's track record, I find it hard to believe that they would have improved in the last 5 years.
https://arstechnica.com/gadgets/2017/04/samsungs-tizen-is-ri...
I still rely on CR, however, in the absence of personal experience, bias, or that of someone else I trust. I just bought a new induction cooktop and Samsung was nowhere to be found on their recommended list, so I thought maybe they were starting to get wise to all the problems, but I noticed that the top gas cooktops are Samsung. Maybe those particular models are that good, but I'd never risk finding out. Gas cooktops are awfully simple devices, though, so the risk is limited.
Lots of reviews of poor build and materials quality ("stainless" surfaces bubbling or being scratched by paper towels, knobs breaking, the finish on the grate coming off during regular use and it rusting, etc), burners failing, burners melting the knobs, samsung denying warranty for various and sundry reasons, service techs being unavailable in many areas, service techs saying samsung doesn't supply parts and half the cooktop needs to be replaced for these issues, etc.
In products ranging from a couple weeks to a year old.
I'm dreading the day when we have to replace our decades old propane cooktop + oven.
Sandwiched between "Fisher & Paykel" and Asko.
And for a nearby post: Older phone batteries tend to go out if stored fully charged and left for ages. Turning them off at 50% is the better option, especially if cycled once in a while.
My hi-fi system is 25 coming up on 26 years old. Rotel. :)
Edit: Ah the flat ones are still fine, they have decent glass in them - it's the plastic milk/bottle door bins (also called bottle shelves or guards) that are cracking up. Sorry my original post wasn't precise. Good to know about the actual flat shelves, they're the main thing.
Every month or so the bottom filter sensor says that its blocked. So you have a machine full of water that can't drain, and the lowest point in the machine saying there's a blockage. There's not. There never is. Is an optical sensor that gets dirty. The thing is, at that point, the only way to drain the machine and clean the sensor is by undoing a little 3mm ID hose and pulling the stopper out that they have helpfully supplied. You get water everywhere.
To remedy that, I have a 12v laptop adapter + a 12v bilge pump for a boat and some spare drain hose, put the bilge pump in a baking tray, let the bilge pump take care of sending the water to the shower or sink, and drain the machine. Clean off the sensor with water from a spray bottle, maybe a little vinegar or glass cleaner. Replace everything, and start the load.
Well over $1,500 of machine and in my mind it's a piece of crap. I wished for a small commercial top loader. It didn't match the nice theme. Now we have a Rube Goldberg disaster mitigation plan that gets actioned quite frequently.
Also, booking a Samsung service tech is hard.
And as you say, draining is a great big PITA. I've gotten okay at doing it without any water hitting the floor, but it took some flooding before I nailed my technique.
No more Samsungs. Every time ours fails my wife gets a little more amenable to the idea of a Speed Queen toploader.
Yale Appliances in Boston, MA, runs their own service department (instead of sub-contracting it out), and so have in-house statistics. According to them, Samsung are relatively reliable as compared to other brands they sell:
* https://blog.yaleappliance.com/are-samsung-appliances-reliab...
One thing they note is that Samsung has become quite popular, and so even if you have a low rate, if the total units are high, then you're going to get a number of service calls, which can raise visibility.
On the other hand, now you have an old app version lingering
This functionality can ONLY be accessed via ADB. It is DIFFERENT from "hiding."
You can break lots of stuff, even Google spyware (Play framework), which is the evidence I need that adb pm uninstall actually works to disable prepackaged manufacturer malware!
Don't wait - try it today: https://github.com/0x192/universal-android-debloater
Yes it's not removed but at least the guarantee it won't run is quite strong.
Mail or Calculator or Find My is just getting hidden.
It is true. Factory reset your iOS device and they will come back. That happens because the app is stored still, Apple just creates a second copy that it deletes when you remove the app.
Their self developed UIs are also garbage. My Samsung tv remote has no source button and source menu is hidden in home all the way to the left. If I make the mistake of clicking on an unrecognized device, it spends forever trying to detect it.
I may just be complaining about smart tvs in general, but my old TCL was not this much of a pain to use.
Man, the UI is a clusterfuck. A lovecraftian horror show.
At least the feet are stable.
Roku considers itself and ad company more than a hardware/software company, also.
Sony is a good brand right? WiFi drops out at the most random times. The router is touching differences away.
The UI lags as it tries to connect to netflix to download all the latest "trends". So you have to wait many-frustrating seconds upon turning on the TV to actually use any UI feature. You can't even change the channel during that time.
Firmware upgrades when it wants.
BBC iPlayer has a dogtag that appears on any BBC channel "Press Green to watch from beginning" that intrudes any program witb no opt-out setting.
Sigh.
Probably not your problem, but too close can actually be much worse than a moderate distance away. Radios struggle with dynamic range, and overly strong signals can be as bad as weak ones.
If its closer than 2m, attach a cable.
Never buy an older person something other than a Panasonic. You won't get bothered by your mom/dad/grandpa compared to any other TV manufacturer. The amount of TVs we've replaced with Panasonics because kids bought their parents a cheap TV and left them to their own was just sad.
I don't understand how anybody on this site would consider using the underpowered mess in their TV.
On my other television I have an Apple TV, and the only real difference is that I like the Apple remote more.
All smart tvs take a few seconds to start up, fill in the UI and that sort of stuff. My LG certainly does and samsungs seem to as well.
Firmware upgrades have so far all been "Would you like to update?"
And given it's basically android, I'm pretty confident that the apps won't go away after a couple of years like they seem to on most tv manufacturers proprietary OS's.
Personally I couldn't be happier.
2. In which case why single out Sony? This behaviour is common across all brands.
3. Pretty sure the "I want everything as separate devices that do their one thing well" war has been lost to a large extent. Apple TV seems popular but the number of separate devices sold is an order of magnitude lower than the number of TVs shifted per year. See also point and click cameras vs mobile phones.
Barring Playstations, I don't buy Sony anymore.
Wonderful hardware, always with a premium fit and finish. But there's always something wrong with a Sony product. Sometimes ridiculous software design, sometimes ridiculous and unreliable hardware design. But it's always fucking something with them. They always get 90% of the way to an amazing product, and then fuck it up.
Well, the camera and battery that is. My huawei and iphone vastly outperform the samsungs I had.
I grade Samsung on the same level as Sony Xperia: great phones, but one too many things that are failing to be acceptable
(Had a Samsung s7, s20 and now an s22 from work, not by choice)
I thought after a while I was imagining things, but I pluged my laptop into our old "dumb" sony and it was showing to the screen in less than one second.
Some of Motorola's mid-range phones are actually pretty good these days - the moto g100 has performance roughly on par with a flagship from a couple of years ago, a huge battery, a microSD slot, a headphones jack, USB-C video output with "Ready For" which is arguably better than Samsung Dex (aside from the name), and official LineageOS support. I got mine for ~$270 on ebay, and if it broke, I'd probably buy the same phone again.
The Sony Xperia 1 IV and 5 IV are also interesting, with many of those same features, but the Snapdragon 8 Gen 1 CPU is hot garbage and Sony didn't provide sufficient cooling (or tuning) to keep it from overheating and thermally throttling after a few minutes of usage.
I too have had pretty good experiences with motorola lately. In early '21 I wanted a decent and metaphorically disposable phone so I got an unlocked moto G play from the local Target. I expected it to, like seemingly all others, have a locked bootloader and/or completely prevent root access. But I was pleasantly surprised! With a visit to motorola's website IMEI in hand and a couple hours of pulling up XDA pages (like the good old days) I had my device the way I wanted it.
It would be nice if mine didn't ship with the amount of bloatware that it did given that I couldn't find a replacement ROM at the time. But after some filesystem scouring and ADB commands it was cleaned up enough for me.
When I end up needing another new phone I'll likely hunt down another motorola, and probably the g100 given your positive experience; thanks for sharing it
Now Google Pixel has taken over most of the original HTC phone division, so you will have to look there for the spiritual successors.
Also, while mine initially had an unlockable bootloader, I sent it in for a repair of a broken USB-C port and they sent me back a phone with a permanently locked bootloader, essentially cutting it's usable lifespan in half.
I miss HTC.
It has been a decade already....
We got really really close for a couple years there when HTC was shipping excellent hardware (the HTC One line) along with an interface that felt like a barely-skinned vanilla Android operating system. But then they kept hemorrhaging money, losing market position, and sold off most of their engineers to Google. Oh well...