Can you blame him? He hasn’t needed it until now. His companies either specialize in binary-outcome engineering challenges (rocket flies/explodes) or products where Musk himself is the user, like a kid designing his own toys (and calling them “S/3/X/Y”). Turns out that a lot of people want to drive the car that he wants to drive himself, so he probably thinks this impeccable taste applies to any kind of product.
But Twitter, unlike a car, is used by hundreds of millions of people in thousands of completely different ways. He has no idea of what the experience is like for someone with only a handful of followers, or blind, or trans, or Algerian, or retired, a teenage girl, a suicidal anorexic, etc. etc. — and he doesn’t seem at all interested in trying to understand.
It was reasonably obvious to other people - those who have and have not ran a rocket company - that running Twitter is different to running Tesla.
If you’re blindsided by your own ego, it’s your fault and you’re to blame.
I do not think that the problem is empathy.
It's about not understanding his role in the company. It's about not understanding collaboration, team work or leadership.
He does lack empathy, thou.
Well to be fair, there's several thousand less employees now.
Yes, chiefly so.
Mindreading much?
The problem facing Twitter 2.0 is that Musk is personally driving product development and 𝘩𝘦 𝘩𝘢𝘴 𝘦𝘴𝘴𝘦𝘯𝘵𝘪𝘢𝘭𝘭𝘺 𝘯𝘰 𝘦𝘮𝘱𝘢𝘵𝘩𝘺.
I fixed that for ya
Absolutely. Good business owners know their limits and how to utilize people that have the skills they don't have. It doesn't matter if he "hasn't needed to do it before." He's an adult with multiple companies under his belt. He should absolutely know better and that fact that he doesn't is breaking trust consumers have with his ability to lead efffectively.
So if you want to cut costs on sales and marketing in your startup, internalize that, because customer acquisition costs are directly related to your not understanding of that principle.
Good thing such a high profile influencer will hammer that point home!
hey, call me autistic (I won't complain) but I don't like that/how/when people are emotionally moved that they then say things that facially don't even make sense, but people who are moved by it have no interest in tracking what was said.
> Maybe the best thing anyone's ever told us. Thank you for this, truly. It is everything.
no, it's not everything; if it were everything then you'd keep producing your product for people such as this, but you are discontinuing the product for your own reasons. Which, reading in between the other lines you wrote, I suspect indicate that they have been moved to make these moves by tribal inclination.
> an unannounced and undocumented policy change by an increasingly capricious Twitter – a Twitter that we no longer recognize as trustworthy nor want to work with any longer.
nothing about their trying to resolve this with Twitter, nothing about the technical changes that perhaps we could understand why Twitter made them (to protect itself against spammers or one-way siphoning of customer to competitors, etc.) what we are left to conclude is that they are taking their ball and going home because Elon Musk gives them vapors because he's not allowed to one of the cool kids any more.
Twitter has made frustrating (to people who were using them) changes to their APIs before, but it was never about good vs evil, or who gets to be in our club and who doesn't, it was "well, that's business, after all it's Twitter's API".
This is not correct (or, is misstating the reality). They're discontinuing their product because Twitter banned their API keys/developer account and no longer supports third party clients through their API. There is no longer a supported API for Twitterific to use.
Unsure if you're familiar with what happened over the past week, but twitter revoked their access without any announcement or communications. Openly hostile towards developers using the API.
To continue developing and supporting Twitterific would be to fight against someone/a company who does not want them.
like I said, all your words taken together need to make sense, or they are open to reinterpretation and critique. This is the autistic way of sentence analysis.
I don't agree with the unannounced disconnection of the API, as there was room for compromise, such as third party clients only available to people who pay the subscription to Twitter, but alas, the new corporate direction is that they want the ads to go through, and that wasn't happening at all with the third party clients.
> Customer: This makes me so sad. Your iPhone app allowed me as a blind person to use Twitter so much better than the app that they themselves produce. Sorry for the hostility you are receiving from them, but know that you are appreciated for the hard work you’ve done.
> Twitterrific: Maybe the best thing anyone's ever told us. Thank you for this, truly. It is everything. Please take care.
https://mobile.twitter.com/RustyHilliard77/status/1616174474...