If nothing is rooted in people's / society's / community's / government's wants and needs, then what incentives are left for progress?
> Most innovators are not driven by the constant complaints of other people.
I think you may be conflating inventors with innovators. Inventors, like innovators, are a product of their time. The leaps and bounds come from invention. And invention follows necessity, as an old saying goes.
Innovators/Inventors are driven by their needs, not by other people's complaints. Unless they need to stop their spouses complaining or something like that.
A need is the solution to a complaint, no?
Not sure if people complained about horses a lot before the automobile came along.
Jeff Bezos on learned helplessness, innovation, making decisions with data and despite data (2005): https://www.youtube-nocookie.com/embed/WhnDvvNS8zQ
Having an amazing novel idea and then convincing people not having it in their life is a problem is way harder
Maybe you could point out some inventors/innovators who were driven by complaints?