I genuinely don't even know: am I going to be seeing this price increase? Would have liked getting an email about something like this, rather than finding out on HN, and now having to dig into things to figure out if I'm actually affected (which I presume I am).

To give you a comparison: if my bank or credit card company increased their rate, I'd expect to be (and am) notified of that.

My two cents :)

What bothered me the most was earlier this year when they stopped refunding fees when issuing refunds. They rolled out a feature during the early days of the pandemic, and in the same week they started charging older accounts for refunds https://news.ycombinator.com/item?id=22371330

> If a refund takes place, you will also be refunded the following transaction fees:

> - The domestic processing fee (for example, the 2.9% fee)

> - The cross-border processing fee (for example, the 3.9% fee)

> Note that the Authorization fee and Disputed chargeback fee are non-refundable.

So it looks like Amazon Payments holds onto the 30 cents but refunds the variable part. It's obviously not zero, but for a $100 domestic charge Amazon's 30 cents is much less than the $29.30 that Stripe pockets.

God I hope the decimal is just in the wrong place there

Is this true?

That can be a lot of money for some people, and in general, I'm a bit disappointed that I found out about the Billing product increase through HN. I would have expected to get an email from Stripe, maybe a month ago, saying "Hey: our rates are going up on 12 November"

Copying what other people in the market are doing is the antithesis of what made Stripe so important when it first launched.

Hopefully this triggers more competition.

At least this was true last time I looked into this.

Maybe some of those economies of scale are only 80% realized if you’re a financial institution. And rightfully so.

Don’t have a horse in the game here re: Stripe, just hoping the damn kids will go on someone else’s lawn.

Thanks for tackling a low margin business!

I always look at people like they have two heads when they pitch something like that.

I understand existing banking structures already work on the percentage model (so there's probably downstream percentage-based charges Stripe must pay), but why can't this entire banking structure be disrupted to transfer that value back to society?

I’m not a fan of Stripe’s price increase for recurring plans either, and I think they could’ve communicated it better, but their pricing is far from unreasonable given the amount of research and engineering effort they put into the product that I don’t have to do myself.

Mod thread on title change here: https://news.ycombinator.com/item?id=25073970