What bothered me the most was earlier this year when they stopped refunding fees when issuing refunds. They rolled out a feature during the early days of the pandemic, and in the same week they started charging older accounts for refunds https://news.ycombinator.com/item?id=22371330
> If a refund takes place, you will also be refunded the following transaction fees:
> - The domestic processing fee (for example, the 2.9% fee)
> - The cross-border processing fee (for example, the 3.9% fee)
> Note that the Authorization fee and Disputed chargeback fee are non-refundable.
So it looks like Amazon Payments holds onto the 30 cents but refunds the variable part. It's obviously not zero, but for a $100 domestic charge Amazon's 30 cents is much less than the $29.30 that Stripe pockets.
God I hope the decimal is just in the wrong place there
Is this true?
That can be a lot of money for some people, and in general, I'm a bit disappointed that I found out about the Billing product increase through HN. I would have expected to get an email from Stripe, maybe a month ago, saying "Hey: our rates are going up on 12 November"
I genuinely don't even know: am I going to be seeing this price increase? Would have liked getting an email about something like this, rather than finding out on HN, and now having to dig into things to figure out if I'm actually affected (which I presume I am).
To give you a comparison: if my bank or credit card company increased their rate, I'd expect to be (and am) notified of that.
My two cents :)