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Re:America is stuck at home, but food-delivery companies sti... by Non24Throw on Wednesday May 13, 2020 @02:11PM (#23169845)
Bingo.

Subsidized not only by VCs, but also by gig economy workers who genuinely don’t understand how little they’re being paid because their liabilities are complicated and often hidden/deferred.

This seems to happen a lot especially with food service startups, because of how price-sensitive that market is. Selling anything below cost or undercutting the competition by even a little bit in that industry will give you exponential growth for as long as you can sustain it, but the instant you want to turn a profit the market will turn their back on you and go somewhere else.

Re:America is stuck at home, but food-delivery companies sti... by csharptwdec19 on Wednesday May 13, 2020 @02:59PM (#23170418)
Ehh, but it's nothing new in the realm of food delivery (not saying that's -right-, mind you.)

Pizza delivery drivers have been getting the same bad deal for a long time. Most teenagers/young adults who take a delivery job have no idea that they require additional coverage on their vehicle and are one accident away from a lot of financial hardship.

You just see/hear about it much more now because rather than a small business offering the bad deal it's a (multi)national company. VC is just providing a way to scale the pain's visibility up.

Re:America is stuck at home, but food-delivery companies sti... by core-questions on Wednesday May 13, 2020 @03:41PM (#23170918)
Thing is, for a teenager / college student, it made sense as a side job. Bang around in a shitty car, make friends you work with, get a discount on pizza for yourself, get tips under the table with no tax, and enjoy that phase in your life.

With these services, it's like as though people somehow expect gig-work - already much less certain than being an employed drivers - to be a career. License and insurance requirements, PPE, and the sheer scale of the middleman operation involved in running a huge app like this - it's nuts to think that it could be done for the same price as the conventional delivery model.

Re:America is stuck at home, but food-delivery companies sti... by kurthr on Wednesday May 13, 2020 @04:19PM (#23171349)
And don't forget, your parents are still subsidizing your insurance... and those tickets don't show up on your record for at least 6 months, if you go to court!
Re:America is stuck at home, but food-delivery companies sti... by jfk13 on Wednesday May 13, 2020 @04:38PM (#23171577)
> it made sense as a side job

Sure... until an accident happens, you find out that your insurance didn't cover the (undeclared) use for business purposes, and you're liable for somebody's million-dollar medical bills.

Re:America is stuck at home, but food-delivery companies sti... by jdsully on Wednesday May 13, 2020 @07:30PM (#23173122)
You can't get blood from a stone. Or in this case money from a minimum wage pizza delivery driver now without a car.
Re:America is stuck at home, but food-delivery companies sti... by toxik on Wednesday May 13, 2020 @04:49PM (#23171678)
Curious as a non-US reader to see what your fear is in this scenario: financial problems
Re:America is stuck at home, but food-delivery companies sti... by lm28469 on Wednesday May 13, 2020 @05:27PM (#23172034)
Not sure where you're from but if you're uninsured and cause an accident in France you're basically fucked. If you injure (yourself or someone else) or destroy public/private property you will have to cover it yourself. Many people end up paying hundred of euros per months for decades if not for their entire life.
Re:America is stuck at home, but food-delivery companies sti... by chosenbreed37 on Wednesday May 13, 2020 @06:16PM (#23172469)
I'm guessing he would be more concerned about dying or sustaining irreparable physical harm...:-)
Re:America is stuck at home, but food-delivery companies sti... by pkaye on Wednesday May 13, 2020 @11:55PM (#23175091)
In the US, we often has uninsured driver coverage. If the other driver has no insurance, our own insurance will cover us and then go after the other driver. But if they have no assets they are probably not worth going after as court cases cost money.
Re:America is stuck at home, but food-delivery companies sti... by toxik on Thursday May 14, 2020 @09:01AM (#23178924)
That sounds absolutely crazy. Nordic country. You may have to pay damages, but it would not be hundreds of euros for decades, that's just entirely unreasonable.
Re:America is stuck at home, but food-delivery companies sti... by stefanfisk on Thursday May 14, 2020 @11:59AM (#23181085)
In Sweden that would be a real possibility if you do not have adequate insurance. Say that you cause 200 000 kr in property damage by wrecking someones car beyond repair. The owner or their insurance company can claim that money from you, and if you cannot pay in cash you are now in high interest dept where The Enforcement Authority (Kronofogden) can take money straight from you account on a monthly basis to pay off said debt. If you are a low wage earner you might never pay it off.
Re:America is stuck at home, but food-delivery companies sti... by fragmede on Wednesday May 13, 2020 @05:43PM (#23172175)
How common is it for French insurance companies to find a way to get out of paying, when a driver they cover gets in an accident?
Re:America is stuck at home, but food-delivery companies sti... by lm28469 on Thursday May 14, 2020 @04:23AM (#23176915)
For any serious accident there will be an investigation to determine is the driver was meeting the insurance conditions. (did he have a valid license, did he take drugs/alcohol, was he on his phone, was the vehicle modified, &c.)
Re:America is stuck at home, but food-delivery companies sti... by acchow on Wednesday May 13, 2020 @09:57PM (#23174333)
Which problem are you thinking of?
Re:America is stuck at home, but food-delivery companies sti... by olyjohn on Thursday May 14, 2020 @01:23PM (#23182422)
Has this ever actually happened? Or is this more of a fear-driven thing that everybody just says?

I'd bet money that the insurance company is still on the hook to cover it, but they'll be super quick to drop you.

Re:America is stuck at home, but food-delivery companies sti... by foxyv on Thursday May 14, 2020 @05:51PM (#23186015)
Happens a lot for small stuff: https://www.nbcphiladelphia.com/local/pizza_delivery_insuran...

Not so sure about someone getting saddled with someone elses medical bills.

Re:America is stuck at home, but food-delivery companies sti... by vageli on Thursday May 14, 2020 @01:49PM (#23182877)
You would bet money that the insurance would cover it instead of finding a way out of it? What makes you so sure about that? There are examples of homeowner's insurance not covering issues caused by renting on AirBnB, so I would be surprised if motor vehicle insurance was any different.
Re:America is stuck at home, but food-delivery companies sti... by irishcoffee on Wednesday May 13, 2020 @06:09PM (#23172401)
So your point is, call your insurance company such that you don't commit insurance fraud? I'm struggling to see your gripe.
Re:America is stuck at home, but food-delivery companies sti... by dlhavema on Wednesday May 13, 2020 @08:40PM (#23173738)
Most Uber drivers I know do it full time that is a side job like pizza delivery kids. The difference is I think people think Uber is a full-time job.
Re:America is stuck at home, but food-delivery companies sti... by throwqqq on Wednesday May 13, 2020 @07:29PM (#23173106)
This only works if you have a baby boom. Currently there are very few teenagers in the west compared to the 60s or 90s.
Re:America is stuck at home, but food-delivery companies sti... by elhudy on Wednesday May 13, 2020 @03:49PM (#23171003)
Ex pizza-delivery driver checking in. I made about $15/hr (incl tips) delivering for dominos in 2007. I drove a $2000 truck and didn't much care about coverage on it. It was the best summer job I ever had.
Re:America is stuck at home, but food-delivery companies sti... by WalterBright on Wednesday May 13, 2020 @04:00PM (#23171143)
If you have nothing, it's highly unlikely you're going to get sued. People who sue always look for the party with the most money, and try to shift the blame to them.
Re:America is stuck at home, but food-delivery companies sti... by rhexs on Wednesday May 13, 2020 @04:53PM (#23171719)
Not sure why this is downvoted. I’m guessing most pizza delivery drivers are basically judgement proof.

Just don’t drink and drive.

Re:America is stuck at home, but food-delivery companies sti... by hiram112 on Wednesday May 13, 2020 @10:12PM (#23174437)
That's what I made around year 2000. Though I delivered 'Better Pizza, with Better Ingredients'!

Gas was $1/gallon and we got 70¢ per delivery. I asked a friend about 2008 or so, when gas had gotten up to almost $5/gallon briefly (part of the cause of the Great Recession, I'd imagine), and he said they were still getting 70¢ per run. That sucks.

Also, only 1/10 orders used credit cards, so nobody paid taxes on tips - all cash. By 2008, I'm guessing it was 1/3 using credit, and now, with apps, it's probably 9/10 using cards.

But yeah, it was a sweet gig if you weren't the social / beautiful type to be a successful waiter or waitress / bartender. It paid more and was way more fun than making $6-$8 / hour at McDonalds or Target.

Re:America is stuck at home, but food-delivery companies sti... by elhudy on Thursday May 14, 2020 @08:23AM (#23178575)
What crushed us was when dominos implemented the "delivery fee". As drivers we only got ~1/4 of the ~$2 fee per run, but customers began treating it as though it was a tip.
Re:America is stuck at home, but food-delivery companies sti... by mullingitover on Wednesday May 13, 2020 @04:44PM (#23171632)
> Pizza delivery drivers have been getting the same bad deal for a long time.

Ehh, I had a bachelor's degree and did tech support for a fortune 500 company, and I was earning half what my friend made as a pizza delivery driver.

s/Pizza delivery drivers/everyone

Re:America is stuck at home, but food-delivery companies sti... by acdha on Wednesday May 13, 2020 @03:44PM (#23170953)
I think there's more than just visibility: the pizza driver at least has a fixed rate which doesn't change all of the time and there isn't a third party hiding part of the billing. Most of the gig apps try to obscure their share of the money, especially from the customer and driver, and anything which has the concept of surge pricing can add noise which makes it harder to understand the impact of changes.
Re:America is stuck at home, but food-delivery companies sti... by hardtke on Wednesday May 13, 2020 @06:51PM (#23172780)
Former pizza delivery person (long time ago). Pizza works better economically because it transports better (stays hot longer) and has higher volume. I used to load up 5+ deliveries for the same small area of town. The dispatchers were hopefully good at grouping deliveries.
Re:America is stuck at home, but food-delivery companies sti... by heavyset_go on Wednesday May 13, 2020 @04:45PM (#23171639)
> but also by gig economy workers who genuinely don’t understand how little they’re being paid because their liabilities are complicated and often hidden/deferred.

After talking to several gig economy workers, and many of them understand in very concrete terms that they are trading the value their vehicle for cash now. It's a logical short-term choice when they have bills that need to be paid today, and have a vehicle they can stretch out for a few years.

Re:America is stuck at home, but food-delivery companies sti... by amelius on Wednesday May 13, 2020 @02:47PM (#23170258)
Good VCs don't support selling below cost. Only evil and stupid ones do.

In some countries it is even illegal.

Re:America is stuck at home, but food-delivery companies sti... by tengbretson on Wednesday May 13, 2020 @03:16PM (#23170625)
The line between being unprofitable and selling at a loss can be very blurry. What one might call "selling at a loss" another might consider "making upfront investments for ensuring and sustaining long term success".
Re:America is stuck at home, but food-delivery companies sti... by amelius on Wednesday May 13, 2020 @03:58PM (#23171116)
> What one might call "selling at a loss" another might consider "making upfront investments for ensuring and sustaining long term success".

Can you explain why this should not be viewed as anti-competitive behavior? How would you call it if it's not predatory pricing/undercutting?

Re:America is stuck at home, but food-delivery companies sti... by WalterBright on Wednesday May 13, 2020 @04:03PM (#23171187)
There are 3 prices you can set:

1. above the competition - gouging, profiteering

2. below the competition - predatory pricing, unfair competition, dumping

3. same as the competition - price fixing, collusion

All are illegal!

Re:America is stuck at home, but food-delivery companies sti... by compiler-guy on Wednesday May 13, 2020 @04:58PM (#23171761)
All of those price points in the first column are _necessary_ for the legal consequences in the second column, but not sufficient by any stretch.
Re:America is stuck at home, but food-delivery companies sti... by gbear605 on Wednesday May 13, 2020 @04:30PM (#23171492)
Alternatively, set your prices based on the actual supply and demand and your costs, not by trying to manipulate the market :)
Re:America is stuck at home, but food-delivery companies sti... by fosk on Wednesday May 13, 2020 @04:49PM (#23171675)
But why? Just let the market do its thing:

- if a market player wants to sell goods or services at a loss, let them do it and it benefits the consumer

- if the competition goes out of business and the prices are raised, somebody else will see the opportunity to enter the market at a lower cost.

Rinse and repeat. The consumers benefit from it either way.

Re:America is stuck at home, but food-delivery companies sti... by gbear605 on Thursday May 14, 2020 @10:24AM (#23179895)
In one option, there’s high turnover (bad for customers, employees, and restaurants) leading to restaurants not signing up with future food delivery companies due to being burned in the past. In the other option, there’s a heathy competition leading to customers paying realistic prices (an undistorted market) and giving delivery workers and restaurants more stability.
Re:America is stuck at home, but food-delivery companies sti... by rileymat2 on Wednesday May 13, 2020 @07:09PM (#23172941)
That implies memory of past events would not affect people willing to take the new opportunity.
Re:America is stuck at home, but food-delivery companies sti... by amelius on Thursday May 14, 2020 @02:56PM (#23183794)
This isn't about pricing relative to the competition, but relative to the cost of production.
Re:America is stuck at home, but food-delivery companies sti... by bpodgursky on Wednesday May 13, 2020 @04:29PM (#23171468)
It's not anti-competitive if you're a relatively small player or trying to build a market.

Comparison: when a new restaurant opens, it's very common to hand out coupons in the neighborhood for discounts or free meals. Those free meals will be sold at a loss, with the goal of building a customer base. Think of it as marketing.

EOD, "anti-competitive" is evaluated on the outcome -- does the success of the company running the discounts make the market more or less competitive if they succeed? If a company is already the dominant player in a market, it's anti-competitive to price dump to keep new entrants out.

But if the company is new and trying to disrupt established players (or trying to create a market where one didn't exist), it's very hard to argue that there's less competition due to their success.

Re:America is stuck at home, but food-delivery companies sti... by amelius on Wednesday May 13, 2020 @05:23PM (#23171987)
> EOD, "anti-competitive" is evaluated on the outcome -- does the success of the company running the discounts make the market more or less competitive if they succeed?

This doesn't seem right. If they are price dumping then it will immediately affect the competition. No need to wait for an outcome or interpretation.

> Comparison: when a new restaurant opens, it's very common to hand out coupons in the neighborhood for discounts or free meals.

I'd say this is only acceptable because it is small scale (only few restaurants fit in a neighborhood) and the amount of money isn't endless like it (often) is with VC money. The short duration makes it possible for the competition to overcome the negative effects.

The problem with VC money is that all too often it is used to destroy competition and build monopolies.

Re:America is stuck at home, but food-delivery companies sti... by WalterBright on Wednesday May 13, 2020 @05:38PM (#23172130)
> all too often it is used to destroy competition and build monopolies.

Case history, please.

Re:America is stuck at home, but food-delivery companies sti... by fragmede on Wednesday May 13, 2020 @06:27PM (#23172551)
It is ignorant of reality to expect a surfeit of recent antitrust cases, as those sort of cases are only made in the most egregious of violations, and long after the damage has been done. Such as around 1999, when the several states and the US Federal DOJ brought suit against Microsoft. Microsoft had been pulling anti-competitive moves for decades before, killing alternative operating systems like BEOS or OS2. The most recent related suit was brought up against the NFL for conspiring to violate the Sherman Act, but that was 10 years ago.
Re:America is stuck at home, but food-delivery companies sti... by WalterBright on Wednesday May 13, 2020 @06:57PM (#23172840)
> It is ignorant of reality

So, it's commonplace but no case histories.

Microsoft - not a VC funded company. NFL - government sanctioned monopoly, also not a VC funded company

Now, as to OS/2, people say "poor IBM", but IBM was the monopolist boogeyman in the 70's and 80's. BEOS simply wasn't good enough. Apple OS's and Linux did and continue to do quite well.

The DOJ went after Microsoft for giving away Explorer for free, which is what every browser maker does now, and has for 20 years. How that's bad for consumers I have no idea. As for Netscape, I switched from Netscape to Explorer because Netscape crashed constantly. That was hardly anti-competitive behavior on Microsoft's part, it was bad engineering on Netscape's.

Yes, I know IE crashed too, but nowhere near as often as Netscape.

I also give away the Digital Mars C and C++ compilers, the D compiler, and the source code to all of it. Is that anti-competitive too? How about all the other free software I use every day? Should the DOJ go after their creators, too?

Re:America is stuck at home, but food-delivery companies sti... by balnaphone on Wednesday May 13, 2020 @07:56PM (#23173331)
Yes, and 5-year-olds getting hugs and kisses from their mothers should have to pay a service tax, too.

This unpaid and untaxed emotional labor has to stop!

We need rules and regulations for society to work!

Re:America is stuck at home, but food-delivery companies sti... by mtnGoat on Wednesday May 13, 2020 @06:55PM (#23172826)
free trials offer something for free without charge. is that predatory?

they are taking the risk of offering free services in the hope that you will stay around and keep using the service. if you dont, they are at a loss.

Re:America is stuck at home, but food-delivery companies sti... by WalterBright on Wednesday May 13, 2020 @04:02PM (#23171165)
That's why we have generally accepted accounting rules. An investor pitch is one thing, the books are another.
Re:America is stuck at home, but food-delivery companies sti... by ptudan on Wednesday May 13, 2020 @04:02PM (#23171163)
What if I'm trying to expand the market for a product by offering introductory pricing (at below cost)? It's a pretty common tactic.

Purposefully creating price wars by undercutting competitors is a different story.

Re:America is stuck at home, but food-delivery companies sti... by ByteJockey on Wednesday May 13, 2020 @07:01PM (#23172885)
Selling below marginal cost, sure.

But selling below total cost can just be a way to get infrastructure in place before market share is in place (if it ever does happen).