> "The seat you paid for has borders. Middle-seat elbow ownership ends on the armrests (you’re entitled to both)"
https://www.theglobeandmail.com/life/travel/article-a-parent...
The airline's already got "being crappy to the person who's having a crappy day" covered. Don't be the human embodiment of an airline.
You have to pay extra to not get a middle seat.
It's actually a bit annoying to have to explain this to you based on your childish reply.
Airline "Southwest" allocates most seats based on when you click "check in". If you check in earlier, your boarding position is closer to first, and your chance of getting a desired seat goes way up. You can pay extra to board earlier ("Early bird") for $15. They don't have classes (there is no "first class" or business or coach) but you can pay for other features like cash-refundable tickets or boarding first.
Airline "Delta" simply lets you book your seat, so if you buy reasonable early, you can book a desired seat.
For other airlines, if the cost to upgrade to a window seat is on the order of $10-15, then I do it.
So I think your experience is limited to a small number of airlines, and your description of the OP as "childish" is poor.
Or book aisle and aisle for a couple.
It definitely used to be more of a first-book-first-choice policy but now they’re using it as another upsell.
Sounds like you've never flown on an Asian airline. I flew on Singapore Airlines a few months ago and economy there was like first-class on an American airline, but with smaller seats.
Honestly, I have no idea where you’re getting this from. There’s certainly economy classes out there worse than SG, but to compare it to any first class experience is complete nonsense.
With flat beds and everything? How can they possibly afford that?
Anyway, I'm talking about the level of service and comfort: great meals, blankets, pillows, beautiful and friendly flight attendants, hot handtowels, free wine/beer, even some warm socks for wearing to the bathroom, are all standard in economy class. Several of these are probably not even available in First Class on American carriers, such as the handtowel or socks or free alcohol.
I think you must have an atypical experience of US business or first.
Towels, socks, free alcohol are all basics on US carriers that you always get in business or first.
Free alcohol is available even in economy on every US carrier I’ve been on.
Citation needed.
>>such as the handtowel or socks or free alcohol. >Towels, socks, free alcohol are all basics on US carriers that you always get in business or first.
No, I'm not talking about towels, I'm talking about a handtowel. It doesn't exist on US planes, because it's an Asian custom. It's a hot, wet towel that they hand out to everyone before every meal so you can wipe your hands. It's called an oshibori in Japanese: https://en.wikipedia.org/wiki/Oshibori https://travel.stackexchange.com/questions/22372/in-asian-re...
https://www.united.com/web/en-US/content/travel/inflight/eco...
"Complimentary house beer and wines, soft drinks, juices, tea and freshly brewed illy coffee"
That's in economy.
> It doesn't exist on US planes, because it's an Asian custom. It's a hot, wet towel that they hand out to everyone before every meal so you can wipe your hands.
Yes, hot wet towels. You get them before meals on US carriers as well. Here's a video of them being handed out in economy on a domestic US flight.
https://youtu.be/KzUyCxFLQP8?t=85
Believe me now?
> Why are you trying so hard to defend American carriers anyway?
Just resisting your aggressive denial of what I know to be true and accusations that I'm lying (about hot towels, for some reason)! I don't know what parallel universe you're living in but I know what I've seen.
> Do you work for one of them?
No.
As for hot towels, you'll have to do a lot better than a Youtube video with quizzical comments because apparently none of those people have ever seen it either. In fact, if it were so common, why would someone bother to post a short Youtube video of this? Obviously, given the focus of the short video and its title, the fact that they're handing out these towels is new and novel. And as I've said, I've flown domestically countless times, since the 1980s, and I've never seen this, ever. They would almost certainly do it for flights to/from Asia because it's normal there, but Americans aren't used to hot towels. After all, they never serve them in restaurants either.
I have definitely had hot towels and free alcohol on US domestic carriers. I'm not imagining it.
Complementary alcohol - as a standard offering - is not normally offered to basic economy passengers on domestic flights in the U.S., and hasn't been for at least a couple of decades.
That said, some airlines offer it as a promotion on some flights [1], which may be why you have experienced it. But it's not a norm that any coach passenger could expect on any domestic flight, the way it used to be in the earlier days of commercial air travel.
The video you shared of hot towels being handed out in economy on a domestic U.S. flight was a one-off promotional event. It's also not the norm.
Like I said, I get that the two of you were talking about different things and were sometimes confused about what the other was talking about. But you did inflame things by asserting/suggesting things that aren't really the case.
[1] https://www.globaltravelerusa.com/american-airlines-to-offer...
Is how I read the previous comment.
You'd love it, if it were not for the fact that they went bankrupt in the 90s when the first low-cost carrier entered the Brazilian market.
Until they aren't, and either they need to find way to cut costs or extract more value per-passenger.
> You don’t need to accept ridiculous things for that.
Then don't? What's stopping you from not flying with low-cost carriers?
I already avoid easyjet/ryanair, even if the tickets from some company like KLM/Aegean costs more than double.
By a conservative estimate, profit per seat per year would be large hundreds to small thousands of euros.
Is your business' goal something different?
People can fly on different airlines. I used to treat myself to cityjet now and then for a nicer experience when flying DUB->LCY. But usually I took Ryanair, because I valued saving ~100 EUR more than a somewhat more pleasant flight and less time in transit.
But, right now, starting a business with goals that aren't profitability leaves you vulnerable to somebody else who _will_ maximize profitability.
In your own life, even, trying to do things that don't maximize profit (taking more holiday, etc.) leaves you vulnerable to competition from other workers who will do that.
We need to design systems where maximizing profit (something humans have been trying to do forever) produces behaviours we desire, like treating the planet and other people better. But blaming a single business working within the constraints they find themselves in is unlikely to help.
For example, the lesson of Union Carbide is that it's OK to murder tens of thousands of people through incompetence and willful negligence. Other companies that spent more on safety were effectively punished for doing so, since of course they would have to spend more. This is why we still had Hydrofluoric Acid a risk of killing thousands and thousands of Philadelphians as recently as a few weeks ago.
Don't assume that corporations around the world are all run with an American mindset and according to principles taught in American MBA schools.
All it was missing is "MIT grad invents..." or "<insert_unrepresented_class> comes up with"
Seat width is something people should be talking about as much as seat pitch.
It'd be nice if the seat height were adjustable, but that would just result in the seats breaking down more often I think. I have long legs, but not that long a torso for my height, so a slightly elevated seat would be nice for me, but other tall men might be miserable.
I doubt it has anything to do passenger comfort; else as you said they would have addressed the armrests issue.
I dream of the day that like fat people can have two chairs next to each other, tall people can have the chair in front of them removed for leg space. :+)
Their whole "the passengers will share a single armrest!" idea completely ignores how people work with regards to personal space (plus they installed their annoying "dual height" armrest in rows that don't share armrests, effectively cutting the armrest's length in half for no value at all).