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Re:Bullshitters: Who Are They and What Do We Know about Thei... by will_brown on Thursday April 25, 2019 @12:04PM (#19749519)
>The notion of bullshitters needs to be brought to the front of our industry's consciousness

The industry (tech, startups, VC money) do bring bullshit to the front of the industry consciousness. I’ve never seen another industry push and promote “fake it till you make it” so hard.

Democratizing this...disrupting that...we respect your privacy and data...DAO/code is law...Self driving cars...uber is creating good jobs...Fyre fest...VR/AR...Theranos

From top down the industry promotes bullshitters.

Re:Bullshitters: Who Are They and What Do We Know about Thei... by devonkim on Thursday April 25, 2019 @12:17PM (#19749635)
A colleague of mine put the problem more succinctly “what other industry is there where the top decision-makers have never done the basic work of the company?” Most executives in finance have done some form of financial analysis and reporting, construction company owners have almost always done a hard day’s worth of labor, and a lot of directors have had to do some acting / camera work and whatnot. In tech (especially enterprise business verticals) your typical CEO outside Silicon Valley hasn’t ever written a line of code or had to deliver a software project of substantial size. Many are salesmen, marketers, consultants, politicians, etc. and the technology and how it works is just an afterthought. It’s as if executing on the technology is a complete afterthought to investors and frankly they may be right - the barrier to succeed in most enterprise software is probably not your technology as much as how entrenched you already are in the industry you’re working in. This oftentimes bleeds over into supposed tech companies like IBM and HP - your customer base and partners infects your company culture from the top down and drives out engineers. Engineers are far too often excluded because “they’re too pessimistic” and yet every other time I hear about dismissing engineers’ concerns I also hear about tanked projects where it’s a complete mess or situations like the 737 Max. The thing is that the other half is a pretty good gamble.
Re:Bullshitters: Who Are They and What Do We Know about Thei... by munificent on Thursday April 25, 2019 @12:33PM (#19749806)
> “what other industry is there where the top decision-makers have never done the basic work of the company?”

Isn't the answer... most industries? My understanding is that large companies in all domains are heavily populated with executives and managers who came straight out of business school and into a leadership position.

There are those who rise through the rank and file up to the executive position too. I don't know the relative fractions are. But all of those kids who get business and management degrees end up somewhere, right?

Re:Bullshitters: Who Are They and What Do We Know about Thei... by DavidHm on Thursday April 25, 2019 @12:47PM (#19749954)
Pre-experience business school (BSc) doesn't launch you straight into leadership positions.

Post-experience business school (MBA) can do that (that's usually leadership of 1-2 kids straight out of school), however to get an MBA you need work experience ... which means yeah, you have done the entry work somewhere

Note: I am not saying that they have done "basic" work (as in: developing code, flipping burgers etc.). But they definitely are not launched into leadership position without ever having done anything.

Re:Bullshitters: Who Are They and What Do We Know about Thei... by dragonwriter on Thursday April 25, 2019 @12:57PM (#19750091)
> which means yeah, you have done the entry work somewhere

Even if so, that somewhere doesn't have to be the same industry you go with your first (usually not top-level) leadership position, and neither of those may be the industry in which you end up moving into a top-level leadership position.

Re:Bullshitters: Who Are They and What Do We Know about Thei... by mercer on Tuesday April 30, 2019 @09:51AM (#19787905)
The vast majority of managers I've had, whether product or program managers, had very little understanding or experience with the job of programming.

In fact, i suspect more than half of them basically failed upwards. I can't be sure about this, because in many cases I could only see the piss-poor job they were currently doing, but I've experienced the incompetent junior-to-senior manager pipeline up close often enough that I wouldn't be surprised these senior managers were previously incompetent junior managers.

Re:Bullshitters: Who Are They and What Do We Know about Thei... by treis on Thursday April 25, 2019 @04:13PM (#19752076)
>Isn't the answer... most industries? My understanding is that large companies in all domains are heavily populated with executives and managers who came straight out of business school and into a leadership position.

That's really not true. No one goes from MBA to a CxO leadership position at a large corporation. To pick 3 random examples:

CEO of McDonalds managed one back in 1993 and was the CEO of two other fast food restaurants

CEO of Caterpillar started in 1980 out of college at a company Caterpillar eventually bought.

CEO of CVS started out as a pharmacist at a drug store in that was acquired by CVS in 1990.

Someone in a leadership position typically will have spent decades serving in roles with increasing responsibility in their industry.

Re:Bullshitters: Who Are They and What Do We Know about Thei... by dave_sid on Thursday April 25, 2019 @02:24PM (#19751082)
Yes a prime example is the NHS. Much management will have no experience attending to patients.
Re:Bullshitters: Who Are They and What Do We Know about Thei... by namdnay on Friday April 26, 2019 @10:53AM (#19758138)
To be fair on the NHS, there aren't enough Doctors or Nurses as it is.. it would be even worse if we started wasting their time managing budgets and KPIs
Re:Bullshitters: Who Are They and What Do We Know about Thei... by dragonwriter on Thursday April 25, 2019 @12:41PM (#19749892)
> A colleague of mine put the problem more succinctly “what other industry is there where the top decision-makers have never done the basic work of the company?”

In pretty much any industry where the “basic work” isn't white collar professional work, executives tend to have very little if any experience with the basic work. Where the basic work is white collar professional work, that's somewhat less common, but it is still not unheard of to have executives with general management experience but not experience with the basic work of the industry (EDIT: Or even industry-specific management: recruiting executives whose qualifying experience is in a similar executive role in a different industry isn't uncommon; a CxO chosen who was formerly a CxO with the same value of x in a different industry is common.)

Re:Bullshitters: Who Are They and What Do We Know about Thei... by PeterStuer on Thursday April 25, 2019 @01:17PM (#19750297)
> “what other industry is there where the top decision-makers have never done the basic work of the company?”

Most? Sorry for the blunt answer, but I really don't know how this can even be a question. The "I worked the assembly line and now I'm the CEO" is Hollywood fiction or outright lies in 99% of the cases.

Re:Bullshitters: Who Are They and What Do We Know about Thei... by vonmoltke on Thursday April 25, 2019 @01:23PM (#19750378)
> The "I worked the assembly line and now I'm the CEO" is Hollywood fiction or outright lies in 99% of the cases.

Do you have a citation for 99% or are you... bullshitting?

[dead]
Re:Bullshitters: Who Are They and What Do We Know about Thei... by thecatspaw on Thursday April 25, 2019 @02:15PM (#19750976)
considering that it spells leet 69 42 boobies 2006 foo, I doubt it
Re:Bullshitters: Who Are They and What Do We Know about Thei... by btilly on Thursday April 25, 2019 @02:11PM (#19750930)
That isn't a working link.

Is it somewhere online?

Re:Bullshitters: Who Are They and What Do We Know about Thei... by CodiePetersen on Thursday April 25, 2019 @06:23PM (#19753052)
Wasn't the previous CEO of intel exactly that person.
Re:Bullshitters: Who Are They and What Do We Know about Thei... by Macross8299 on Thursday April 25, 2019 @02:23PM (#19751076)
>“what other industry is there where the top decision-makers have never done the basic work of the company?”

Not to belabour a point sibling comments have already made but I think it's the other way around, actually. Much more common to have a CEO in tech who has been in the trenches than in other industries.

Compare the likelihood of a tech CEO having some software engineering/programming experience to the likelihood of an oil and gas executive having worked as a roustabout or a welder, or a healthcare industry exec having done rounds as a doctor or nurse.

Re:Bullshitters: Who Are They and What Do We Know about Thei... by kthejoker2 on Sunday April 28, 2019 @02:22AM (#19769669)
Depends on what you mean by "basic work" - most of oil and gas leadership comes from the engineering and geoscience side of the house.

Jeff Miller of Halliburton was a field manager.

Mike Wirth at Chevron is a chemical engineer and Chevron lifer.

Ben can Beurden of Shell is a chemical engineer and a Shell lifer.

Clay Williams at NOV is a petroleum in engineer.

Bob Dudley at BP is a chemical engineer and a BP lifer.

Paal Kibsgaard at Schlumberger is a petroleum engineer.

Ryan Lance at ConocoPhillips is a petroleum engineer.

I could go on, you get the idea. These CEOs have definitely been in the trenches.

Re:Bullshitters: Who Are They and What Do We Know about Thei... by exelius on Thursday April 25, 2019 @03:19PM (#19751573)
I would disagree; most tech CEOs are sales & marketing people at their core. Especially once you grow beyond the startup phase.

Margins are fat enough in most tech verticals that operational efficiency often takes a back seat to driving the top-line. And once your growth starts to plateau, in comes a bean-counter CEO with a finance background.

Re:Bullshitters: Who Are They and What Do We Know about Thei... by qzw on Thursday April 25, 2019 @12:59PM (#19750111)
I don't think the bullshitter problem is at all limited to the tech industry. In the financial industry there was Madoff, and not just him, but the surprising number of people who were ostensibly running their own funds who just put all the money into Madoff's hands and then took fees off the top. And having someone with a technical or engineering background at the top is no panacea against bullshit. IIRC, the top leadership of VW all started as engineers, but that didn't stop them from perpetrating the diesel fraud.
Re:Bullshitters: Who Are They and What Do We Know about Thei... by komali2 on Thursday April 25, 2019 @12:24PM (#19749695)
Hmm... The premise is interesting, but c-suites haven't touched the assembly line in many decades, regardless of industry. I have anecdotes of plenty of CEOs from all sorts of industries - ones that never flipped burgers, never played a video game, never pushed steel through a furnace, etc.
Re:Bullshitters: Who Are They and What Do We Know about Thei... by icedchai on Thursday April 25, 2019 @12:56PM (#19750085)
I'd say this is pretty common outside of small business. Watch the show "Undercover Boss." You see the CEO's of major companies working the bottom rungs of their companies. They are often very, very out of touch, so far that they get "fired" by their own employees...
Re:Bullshitters: Who Are They and What Do We Know about Thei... by growlist on Thursday April 25, 2019 @01:27PM (#19750419)
me: 'it's a really bad idea to be developing new functionality on Flash in 2018'

management: 'that's not a helpful attitude right now'

Re:Bullshitters: Who Are They and What Do We Know about Thei... by rexpop on Thursday April 25, 2019 @01:03PM (#19750157)
So long as human labor is structured under Capital's impetus, we'll have such structures of idiocy because the VC is apodicticly talentless in the domain of his investment.
Re:Bullshitters: Who Are They and What Do We Know about Thei... by rakejake on Thursday April 25, 2019 @01:48PM (#19750669)
>apodicticly .. first time I'm encountering this word. Really cool.

From wiki, "Apodictic" or "apodeictic" (Ancient Greek: ἀποδεικτικός, "capable of demonstration") is an adjectival expression from Aristotelean logic that refers to propositions that are demonstrably, necessarily or self-evidently the case.

Re:Bullshitters: Who Are They and What Do We Know about Thei... by mattrp on Thursday April 25, 2019 @01:30PM (#19750465)
Apodicticly... harsh bro!
Re:Bullshitters: Who Are They and What Do We Know about Thei... by bsenftner on Thursday April 25, 2019 @12:35PM (#19749819)
Well, so far software has largely been tasked with non-life or death purposes, and as such the larger tech industry has been able to get away with a bit too much cowboy development, with structures where it is apparently needed least and overpaid rockstar developers burning themselves at a few too many companies. This is not sustainable, and can not continue once a largely automated society is attempted. At that point, software is no longer playing games, and will be pipelines of interconnected systems which must cooperate in a continual life or death scenario for everything to just work. The industry is going to have to get much more formal and transparent about the quality of the products we provide, or giant automated catastrophes will force regulations nobody will be happy about.
Re:Bullshitters: Who Are They and What Do We Know about Thei... by mirekrusin on Thursday April 25, 2019 @01:43PM (#19750611)
That’s a bit shallow isn’t it? Did Elon fly rockets before creating space-x?
Re:Bullshitters: Who Are They and What Do We Know about Thei... by airstrike on Thursday April 25, 2019 @02:22PM (#19751059)
Didn't he at least finance it with a big portion of his own money, though? I'm more inclined to trust those than the Elizabeth Holmes Stanford dropout know nothing types
Re:Bullshitters: Who Are They and What Do We Know about Thei... by saalweachter on Thursday April 25, 2019 @03:04PM (#19751449)
I feel like there's a joke about getting high that could be made here.
Re:Bullshitters: Who Are They and What Do We Know about Thei... by deephony on Thursday April 25, 2019 @12:35PM (#19749820)
Some thoughts on why this is. With VC the customer is actually future investors, and the true product is a pitch deck. Everything else is a prop. At first this seems crazy, but when you consider wealth inequality it becomes clear that the really money is made convincing very rich people to deploy their capital, not in providing valuable goods or services to workers.
Re:Bullshitters: Who Are They and What Do We Know about Thei... by walterbell on Thursday April 25, 2019 @01:25PM (#19750410)
> really money is made convincing very rich people to deploy their capital

The industry could use more literature on the "court politics" of this process, including what happens socially if you lose the capital of those rich people, have a disagreement on strategic direction, or partner with rich people who themselves disagree on direction.

Re:Bullshitters: Who Are They and What Do We Know about Thei... by kuzehanka on Thursday April 25, 2019 @12:13PM (#19749606)
I always interpreted 'fake it till you make it' as 'promise what you could do with sufficient resources'.

That is fundamentally different from people who just make up random shit that sounds good to whoever has money, without any idea or plans to materialise it or whether it's even possible.

You do raise a good point with Uber/theranos/dao.

Re:Bullshitters: Who Are They and What Do We Know about Thei... by gooseus on Thursday April 25, 2019 @01:12PM (#19750259)
I'm sure that's what every person who deploys that phrase tells themselves (and everyone else) that this is what they means.

The problem is that when "making it" is a huge long-shot (most tech ideas) and "faking it" is really easy (most tech ideas) then you end up with a whole lot of fakes that never make and a bunch of people who either need to come to grips with the fact that they are basically frauds or who will simply spin it as a "learning experience" and use their failure to promote themselves as having "made it", since who has ever made it without making a few mistakes, right?

Accountability is the big problem, but I also think that the superficiality of relationships is another big contributor. It's the same as accountability, really, just on a different scale and it's done before the "fraud".

I once went through an LGA (large group awareness) program where a part of it was about having small teams and buddies keeping each other accountable to their personal goals. There was a phrase that came out of that when people who were supposed to be holding each others accountable would both fail in their goals because neither wanted to call the other person out for fear of being called out themselves, or out of a sense of hypocrisy for giving someone shit when they had not finishing their own goals.

This was called "Cosigning each others bullshit" and I think it's what happens more often than not in high level business/political dealings. We'd have a lot less high-profile fraud/incompetence cases if more people had the courage to keep other people honest before it got to that point.

Re:Bullshitters: Who Are They and What Do We Know about Thei... by clairity on Thursday April 25, 2019 @04:06PM (#19752007)
it's very socially and economically costly to keep other people accountable, so most people lack the fortitude to do so.

this is why we have so many hero myths/stories, to valorize those few people brave enough to pay those costs for the rest of us. that esteem bestowed is one of the few ways we can repay the costs (if only incompletely) that "heroes" incur for us.

Re:Bullshitters: Who Are They and What Do We Know about Thei... by spaced-out on Friday April 26, 2019 @09:48AM (#19757405)
An uncomfortable truth about our society is that if you get rich by faking it, then you really have made it.
Re:Bullshitters: Who Are They and What Do We Know about Thei... by mwfunk on Thursday April 25, 2019 @12:24PM (#19749706)
"Fake it till you make it" means, sound like you're way more confident about what you're saying than you actually are, until you become the sort of person you're presenting yourself as. It's not people making up random shit, it's people making up totally plausible sounding shit.
Re:Bullshitters: Who Are They and What Do We Know about Thei... by bradjohnson on Thursday April 25, 2019 @01:03PM (#19750163)
If the ones that are buying that shit don't know enough about how it works, it's not that difficult for a bullshitter to make the implausible sound plausible.
Re:Bullshitters: Who Are They and What Do We Know about Thei... by crankylinuxuser on Thursday April 25, 2019 @08:41PM (#19753871)
"Fake it tll you make it" was also a saying to counteract the impostor syndrome telling themselves that 'theyre worthless, cant do anything, know nothing, etc'

Bullshitters never really followed this. It's the Trump game. Keep talking, making stuff up, while moving faster in the direction you want. And it's too hard to keep up, so implicitly people believe portions of it.

Re:Bullshitters: Who Are They and What Do We Know about Thei... by icedchai on Thursday April 25, 2019 @12:59PM (#19750112)
It's a very blurry line between "insufficient resources" and "making stuff up." Everything is easy when you're not the one doing the work.
Re:Bullshitters: Who Are They and What Do We Know about Thei... by onemoresoop on Thursday April 25, 2019 @12:32PM (#19749801)
I interpret it as in hang on, keep on doing what you're doing and some patterns will emerge, you'll cut through the noise, etc.
Re:Bullshitters: Who Are They and What Do We Know about Thei... by TimTheTinker on Thursday April 25, 2019 @12:55PM (#19750074)
"Fake it till you make it" is often about jumping at a market opportunity on borrowed time, money, or experience. Like Bill Gates licensing MS Basic before he had written it.
Re:Bullshitters: Who Are They and What Do We Know about Thei... by bartread on Thursday April 25, 2019 @04:14PM (#19752085)
> Like Bill Gates licensing MS Basic before he had written it.

That's actually an interesting case because, although he didn't have MS BASIC at that point, he knew he'd be able to deliver it by the time he needed it. So, was he really faking it?

Re:Bullshitters: Who Are They and What Do We Know about Thei... by TimTheTinker on Thursday April 25, 2019 @06:48PM (#19753230)
I just looked this up. According to Wikipedia, Gates called MITS and offered to demonstrate an implementation of Altair BASIC in roughly 8 weeks. He used those 8 weeks to implement it. So I was wrong - he didn't license it, but merely scheduled a demo, before it existed.
Re:Bullshitters: Who Are They and What Do We Know about Thei... by Fnoord on Monday April 29, 2019 @02:54AM (#19776372)
Or like Bill Gates selling MSDOS (based on CP/M) to IBM
Re:Bullshitters: Who Are They and What Do We Know about Thei... by misterman0 on Thursday April 25, 2019 @12:55PM (#19750068)
>> push and promote “fake it till you make it”

Causality then render a situation where bullshitters have now gotten so good at faking it that buyers of tech are simply herrings among hungry dolphins. Bullshitters in our industry have united and made it impossible for buyers (herrings) to see any other choice but to become swallowed as a meal. So they try their best to choose the very best dolphin to be swallowed by. And then they are swallowed.

Because:

- founders (who are bullshitters) will hire other bullshitters - the world is saturated with flawed, illogical messages and we have become used to it

Solution:

- stand the F up on every meeting where you hear BS, and call "shenanigans"!.

Re:Bullshitters: Who Are They and What Do We Know about Thei... by maze-le on Thursday April 25, 2019 @02:18PM (#19751005)
>> Solution:

>> - stand the F up on every meeting where you hear BS, and call "shenanigans"!.

Great way to get yourself sidelined in the near future, and not being able to intervene when it will be your job to implement a fantasy...

The problem with being honest in a situation like this is, that it will disrupt everyone in that meeting, not just the bullshitter. You'll be perceived as a fire starter and the next meeting will likely take place without you -- organizations at a certain size can be very flexible this way. Or worse: They retaliate. Bullshitters are usually good at manipulating peoples perceptions. Once they feel threatened, they are likely to respond (in a way, you'll probably lose, since they can dictate the turf and the weapons).

A way I found to deal with a situation like this is: Try to gouge the impressions of the other participants of the meeting -- cigarette breaks are perfect for this kind of "talk in private". Try to figure out if they also found this or that aspect of the meeting a bit odd. If it is so (and it very likely is) call out the BS for what it is, but don't be too bold about it and focus on one - two key aspects, not more.

You are usually not alone in your perception of bullshittery and others are probably aware of it in one way or another. It can be a real eye-opener to them that they are not alone in thinking that, was was talked about before was a bit... exaggerated. Once they are aware they might percieve this notion in other aspects of the work of said bullshitter and it gets harder for them to get away with it.

I have to say, I have only limited experience with roles in higher management. Usally the higher up the food-chain, the better the bullshitters and the better the strategies and tactics of them -- it might not work that way when you are up against a hierarchy of self-proclaimed experts. But in smaller organizations and "everyday"-meeting that are somewhere "near production", this is a valid tactic, that has never failed me thus far.

-----

Gosh how I hate this form of office-politics...

Re:Bullshitters: Who Are They and What Do We Know about Thei... by misterman0 on Thursday April 25, 2019 @02:39PM (#19751221)
>> You'll be perceived as a fire starter >> cigarette breaks are perfect

@maze-le, realize, your fingers are going to get burnt, either way. Just do the right thing. For your kids. Because they are going to ask themselves: "why did daddy work so hard toward X, when X is so bad for humanity?"

Don't fucking do X, man, is all I'm saying. You know what X is.

Re:Bullshitters: Who Are They and What Do We Know about Thei... by lapinot on Thursday April 25, 2019 @04:13PM (#19752073)
I empathize, it's hard realizing that bureaucracy is stronger than you are, even tho you're so much smarter and ethically stronger than all of it's constituents (and that your plan is dead simple `do what's right, no qa'). Burn'em office buildings up is what i say. And become some kind of handcraftsman (farmer, construction, mechanics, convenience X). I'm no joke :) The core of the problem here is "management" not "industry".
Re:Bullshitters: Who Are They and What Do We Know about Thei... by throwaway743 on Thursday April 25, 2019 @03:56PM (#19751900)
>The problem with being honest in a situation like this is, that it will disrupt everyone in that meeting, not just the bullshitter. You'll be perceived as a fire starter and the next meeting will likely take place without you -- organizations at a certain size can be very flexible this way. Or worse: They retaliate. Bullshitters are usually good at manipulating peoples perceptions. Once they feel threatened, they are likely to respond (in a way, you'll probably lose, since they can dictate the turf and the weapons).

I can relate to this to a 'T'. The worst is when they are sociopaths on top of everything else

Re:Bullshitters: Who Are They and What Do We Know about Thei... by gooseus on Thursday April 25, 2019 @01:17PM (#19750307)
"If you see fraud and do not say fraud, then you are a fraud." - NNT

Still something I'm trying to live up to and it's much easier said than done... likely there is a selection mechanism in these organizations where anyone with the courage to do that is recognized and passed over early, or else is removed as soon as they do this.

Re:Bullshitters: Who Are They and What Do We Know about Thei... by misterman0 on Thursday April 25, 2019 @01:28PM (#19750439)
>> likely there is a selection mechanism in these organizations

There is definitely such a thing as a "selection mechanism" and it lives within every organisation.

In the best of worlds people would be selected for X. X is not:

- feeding the "growth economy" - attribute to "the growth of the market" - "become a unicorn" - destroying wealth, and by wealth I mean "nature" - delegating responsibility not to yourself and your peers but to your offspring

I have no idea what X is and you know what, who cares? Who are we to strive for being the "best of worlds"? We haven't even gotten past the notion of being the "best of nations".

Re:Bullshitters: Who Are They and What Do We Know about Thei... by Bombthecat on Thursday April 25, 2019 @12:22PM (#19749687)
Not only promotes, favours, enables and prefer them.
Re:Bullshitters: Who Are They and What Do We Know about Thei... by d883kd8 on Thursday April 25, 2019 @04:35PM (#19752260)
How tf is Fyre Fest on the tech industry, that was 100% entertainment and hospitality.
Re:Bullshitters: Who Are They and What Do We Know about Thei... by brohee on Friday April 26, 2019 @04:52AM (#19755751)
Completely fueled by Instagram tho. It's on the tech industry the same way Trump election is on Facebook.
Re:Bullshitters: Who Are They and What Do We Know about Thei... by spaced-out on Friday April 26, 2019 @09:56AM (#19757484)
The tech industry is also responsible for ISIS, since they use social media a lot.