Google's products don't feel like they are designed by humans.
LOL. That is one of the reasons I hated Alexa. She turned on when a podcast said something about her, the TV ad came on, we talked about our friend Alexa and when anything sounded kinda like Alexa. Ended up changing it to Echo, which worked a bit better. Amazon was out of the question when order to much from there and so common conversation have Amazon in them.
I enjoy Googles way more and no one I know still uses "OK, Google" its much simpler and rolls off the tongue to say "Hey, Google!". First world problems after all.
>Google's products don't feel like they are designed by humans.
And Amazons does? Over half of the stuff I said to Alexa comes back as "I don't know how to help with that" even simple facts. Alexa seems to be very limited in researching and answering. While google has there powerful search engine. Also with google I can build shortcuts for even the most advanced, long winded commands and wrap it into "Hey google, protocol seven" or whatever I want.
At one point the conversation triggered alexa and i had to apologise and quickly pull the plug
Probably in a few years this whole debate topic will seem quant, as devices will be much at figuring out when we're addressing them than the primitive idea of a wake-word. :-)
But of course its much easier to require "Hey"
i bought an echo dot on a whim, since it's so cheap, assuming it'd be fun to play with, but not very useful.
to my surprise, it's really handy. setting timers, adding food to the shopping list, and playing music are all super-convenient with alexa. turning lights on and off with her is fun too, although i admit, it was already a fairly easy task to do using a conventional, physical switch. :-)
Amazon tried to get around it by naming the product "Echo" while making the activation phrase "Alexa" but that means people don't call it "Echo" in practice.
Notice how, even in your post, you say "people talk about Google Home", but the equivalent to Google Home isn't Alexa, it's the Echo Dot.
It's possible that Google copied Baidu, which used "Ni hao baidu" [0] is the only thing I can think of.
[0]: https://www.coursera.org/learn/machine-learning-projects/lec... (see the video transcript)
However I think they missed on how personal a thing it is to talk to someone. I think they should have viewed 'OK Google' as a personality that's like Google's little brother, that will ask Google for you if that's what you need or else will for example check in your diary for you.
> Having to say "OK, Google" instead of just "Google" (or "Alexa") is a deal-breaker.
It's not good.
I'm not saying they should use "Google." I don't care what they use, as long as it's better than, "OK, Google."
“Now” as in “since the introduction of Google Home”. (On phones prior to Google Home, it only supported “OK Google”.)
alexa and google home are still super-primitive, but as they get more sophisticated, thinking of them as people will seem like the most natural thing in the world.
(i do get where you're coming from, but i think it's a perspective that only makes sense for (1) the very technical and (2) is not long for this world.)
(it's sort of analogous to how originally in internet search engines, you had to put in very precise search terms, and unsophisticated people would just put in some sort of sloppy natural language query. but as the search engines got smarter, the precise stuff got ignored and sloppy was the way to go.)
(Also, "OK" is a very unnatural prefix! Notice how you accidentally replaced it with "hey". I watched a 7 year repeatedly do this a couple of days ago with Google Home, concluding it was broken. Compare w/ Alexa, which kids pick up on instantly.)
Edit: OK, not accidental, apparently "hey" is supposed to work too. Not sure why it wasn't working at my in-laws house! I think "hey" is a better prefix word than "OK" (though still not nearly as nice as no prefix [try always addressing your friends by putting "hey" in front of their name and see how it goes]), so I reduce my criticism by half. :-)
Google has taken an absolute brilliant approach towards voice and their popularity shows. It’s a pleasure to use compared to anything else.
And it sounds incredibly stupid to anyone else within earshot. I can’t get over how dumb my roommate sounds whenever he uses the thing. My immediate thought when I hear him say “OK Google” is that Google must have told him something and he is responding with “OK” to acknowledge. You know, the way people actually communicate.
I get that it becomes natural after a while but so what? Why start with such an unnatural way to activate it in the first place? Why not “Hey Google”? (I know it is supported in google home)
Remember, people can do whatever they want with their language, and it becomes a thing even if you personally aren’t familiar with it.
Or, if it is used to pretend a command, it is used as a continuation of an existing conversation, like when you are at the doctor and he or she says “Go ahead and get on the scale” and then “OK, now sit here and open your mouth.”
The way google uses it is definitely not natural.
There is also the pause, after you say “Ok google” and it activates search for you.
Anyway, fanboys will continue to downvote I know but the whole interaction is undoubtedly awkward as fuck.
We'll look back at fixed naming and wonder who ever thought that made sense.
If I want my assistant to be named Jarvis, it puzzles me why I can't do that. It would also simplify the case where multiple devices are in the room (e.g. not having to yell towards the specific target device and hope the others ones don't hear.)
Something so simple will deeply personalize the experience for many users.
I am not saying that it is not doable, it's just there are real engineering tradeoffs present here.
1. Hotword detection runs on a minimal low powered local subsystem
2. The two provided hotwords run networks that have been trained on millions of samples in thousands of different environments.
That thing is very heavily optimized. Alexa and Bixbi get far more false positives and false negatives.
If it's primarily a technical challenge that raises the chances of this eventually becoming reality.
My friends are better at contextually disregarding comments and don't send any utterance that seems to invoke them to a remote server, so don't need a form of address designed to avoid false positives.
I think it's likely that three syllables just happens to be a nice cut-off point that minimizes the number of spurious activations, and that explains why everybody doing voice control uses that particular threshold to activate their digital assistant.
Heck, even Star Trek got it right way back in 1966 with its "Computer" wake word.
About the only company I can find that seems to be ignoring the three-syllable rule is Microsoft, who use "Hey, Cortana", which is four syllables. But Microsoft's always been a fan of using really long phrases to identify their products, so maybe that shouldn't be a surprise.
"Hey, VMware vSphere Home Voice Assistant Essentials Plus..."
https://www.youtube.com/watch?v=e2R0NSKtVA0&feature=youtu.be
not designed for humans! i rest my case.
I'm an iPhone / Mac person and the Chromecast / Home combo has made me consider what a life in the Google ecosystem would look like. Not yet ready to switch but it's priming me. Then I remember how terrible an Android is for my current setups. If they solve that issue for me, they have me.
You’d have to coach each person (individually) in all of those threads to delete the thread and create a new one in order to be included again, which is a crazy barrier. Even more so if the threads are work related.
I suspect Apple is in violation of federal law in this: https://www.law.cornell.edu/uscode/text/18/2511
For example, one great example is, sometimes I'm watching something on my Chromecast and I want to skip a very specific amount. I can go "OKG, skip forward 48 seconds". Try doing that with the tiny track bar on your phone precisely...
Like living in a fish tank being filmed from all angles.
Where the fish tank is placed and where that video is going is important. Details matter and trying to dismiss technology with these taglines do those details a disservice. I'm an engineer myself, I am very aware of the dangers and watch closely. Right now, for my personal calculus, the benefit outweighs the risk.
This isn't too difficult. I know Google is well off in this space but Alexa is pretty damn good too.
"Alexa, set my location to XXXXX." It can't do that.
Actually getting correct location details requires downloading a separate smart phone application and digging through its menus to figure out how to set the location for each individual Alexa device.
I own a smart phone, but it basically just is used to make phone calls. Hacker News is the closest I come to a social network.
One day complaining to my wife, and she asked Alexa how to change her location which Alexa provided a precise answer... goto Alexa app and update this setting. As others have pointed out the app is a requirement for Alexa anyway so I don't see why you are frustrated.
Alexa gives me my specific neighborhood as my location (as opposed to my city). The thing is, I don't really live in a big city, and I would bet that most people in my city don't know the neighborhood names. For me, it's too specific.
As it relates to my city, the maps don't give common street names, but rural route numbers instead.
My alexa can hear what I'm saying down the corridor with the shower on and much louder.
It was embarassing
Music is the universal killer app of these devices. My relative after talking to me basically chose the dot because of the above reason.
For myself, thats what I ended up using the dot for in my house. Music, weather, traffic & turning off some lights.
First off, while this may be true, we don't know yet. What this article says is that "Dot was the best selling product on Amazon". Google products aren't on amazon so it's not really a comparison. We'd have to get the numbers from Walmart and Target.
As for AUX out, while I agree it's a shame, I don't think it impacts as many people as you imply. Chromecast by itself is also amazing value and it brings even more value to the Home mini as you can easily send netflix, youtube and music to your TV (which is connected to your sound system).
While you can get away with the music, for the other actions, you would need a fire stick too.
It can also stream to a bluetooth speaker.
My mother in law does not use a computer or smartphone at all, but she loves to use the Echo because it provides a familiar interface (speech) to services she would use (music, weather, casual information search).
And interacting with voice assistants is a two way street in my opinion. They will get better at understanding what we want and we will adapt to phrase our questions in a way the software understands.
And while I doubt us folks would use a voice assistant to query a solution for an error message on stackoverflow it still provides a convenient way to control music, lights, shutters while our hands are occupied in other ways (cooking, drawing, crafting, ...)
We have an Echo and to this day we haven't found any use for it.
Talking is broadcast and most of the time we search stuff for ourself on mobile. Also, it often simply says it has no answer.
Here is our fun little project for Halloween https://youtu.be/BdbjoniAP0s
I briefly played with the webhook in ifttt and I think the "serverless" aws or Google Cloud could use this as a custom dash button. Instead of going to a dash button and pressing it if you run out of tide, you simply say "echo, trigger detergent" or I'm thinking with custom programming, "echo, trigger [predefined post request here that starts a series of actions]"
The problem I'm finding is I can train myself to remember about 5 skill names that can each do one or two things, but thats about it. I'm wondering when I write my own, if i should just have a central skill for my house. Also how did you link into the Chromecast? I have a chromecast buried in my Vizio Smartcast TV and i'm wondering how i can link it in.
News.
Kitchen timers.
Music control.
These are my most popular uses.
Light seems to slow instead of just hitting a button
If the switch is within reach anyway then I totally agree that a voice command is more cumbersome than just hitting the switch
Also, don't think for a second that they're lazing about and not trying to figure out how to surpass Google in the areas where they're behind.
The right way to choose between them is by looking at the hardware, and the reviews I've seen say that the Echo Dot is too quiet. That can't be fixed in software.
[1] https://www.amazon.com/All-new-Generation-improved-powered-d...
For something like a voice interface to become second nature, you need to deeply trust that it'll do what you expect. Work with screwdrivers enough and they become an extension of your hand.
Voice activated devices, even Google assistant, are far away from the reliability/robustness we expect from a reliable tool. Therefore, they are not tools yet.
I'm one of the people who bought my partner a Dot. It works very well for the things we've used for so far.
I used to believe this, and I still do too some extent. Amazon won us over with a great online experience and best in class customer service. However, Amazon is on an explosive expansion phase of expanding their business and pushing vertical integration in all corners. They are rivaling any other company out there in terms of ability to mass manipulate as well.
I have an undisclosed relationship to the man running Amazon India's fashion vertical, and it's easy to see Amazon's position rivaling Google in terms of that feeling of "Google having too much information".
In the end, as I said I still agree with you with Google having to much information (I rely on Google apps and Android to this day), and that diversifying where that information is being gathered and classified is one of the few ways of both using these handy products and impeding companies knowing more about me than I know (a la Netflix video recommendations).
Amazon is now yet another giant to be weary of.
The Google home supports natural language for most things.
I think of the Echo like a command line interface and the Google home like a GUI.
There is a lot of friction in using voice activated services. If I have a choice of typing "Weather in XXXXX zip" in the address bar vs. asking an assistant, I choose the former. Therefore, every time I use anything else but Google, I am afraid it won't recognize my command and I immediately feel like throwing that thing out of the window.
I need to be 100% sure that I will get a return on my time invested when it comes to searching or asking for information. When a Google search fails in a browser, at least I have something to bite on.
For other things such as timers, calendars, game scores, home lights, music - assistants are nice.