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Re:Sonos: users must accept new privacy policy or devices ma... by justinjlynn on Tuesday August 22, 2017 @07:34AM (#15071382)
It seems like nobody actually owns anything any more - that we're all just digital serfs living on someone else's land. I really don't know why anyone would willingly make such a deal.
Re:Sonos: users must accept new privacy policy or devices ma... by leggomylibro on Tuesday August 22, 2017 @04:21PM (#15076029)
The answer is, nobody does.

They implicitly agree under duress, because their time is worth far too much to even read 10 pages of fine print for every product they use. I'm not being flippant; it bloody well is.

I'm not sure why courts consider that to hold any weight; to me it goes against the whole notion of informed consent in binding agreements. And to be fair, often the courts don't consider to hold any weight.

Re:Sonos: users must accept new privacy policy or devices ma... by Sir_Substance on Tuesday August 22, 2017 @06:28PM (#15076916)
>They implicitly agree under duress, because their time is worth far too much to even read 10 pages of fine print for every product they use. I'm not being flippant; it bloody well is.

You don't need to read 10 pages of fine print for every product, because it's functionally the same fine print for every product.

If you don't like this, don't ever buy smart devices because they /all/ reserve the right to do this kind of stuff.

I avoid smart devices like the plague. If I want my speakers smart, I'll connect them to a suitable control unit. The only thing I want from my speakers is for them to translate electrical waves into pressure waves, the more accurate the better.

Re:Sonos: users must accept new privacy policy or devices ma... by bogomipz on Tuesday August 22, 2017 @09:06PM (#15077700)
>"If you don't like this, don't ever buy smart devices because they /all/ reserve the right to do this kind of stuff."

It seems odd then that you have to actually buy the device before you can even read the terms. I guess the idea is that you can always return it if you don't agree?

Re:Sonos: users must accept new privacy policy or devices ma... by wongarsu on Tuesday August 22, 2017 @09:46PM (#15077891)
I don't know about the US, but in the EU if you don't get to see the terms before buying, the terms are effectively void. (of course most non-trivial EULA-style terms are already void in the EU, since it's well known that nobody reads them)
Re:Sonos: users must accept new privacy policy or devices ma... by badwolf on Tuesday August 22, 2017 @09:24PM (#15077794)
"That'll be a $25 restocking fee, and a $25 open-box fee"
Re:Sonos: users must accept new privacy policy or devices ma... by kartickv on Wednesday August 23, 2017 @01:16AM (#15078678)
Or, in India, typically a 100% restocking fee.
Re:Sonos: users must accept new privacy policy or devices ma... by Spivak on Wednesday August 23, 2017 @02:11PM (#15083730)
So you might as well keep/sell it then?
Re:Sonos: users must accept new privacy policy or devices ma... by cabalamat on Tuesday August 22, 2017 @07:22PM (#15077189)
All my speakers are low-tech analog only devices. There really is little benefit to making most of these devices "smart".
Re:Sonos: users must accept new privacy policy or devices ma... by rconti on Tuesday August 22, 2017 @10:07PM (#15077990)
One benefit is not drilling holes in my walls to run speaker wire all over the place.

Another benefit is not having an audio player tethered in one place.

A third benefit is being able to change the audio settings from any one of a half dozen devices in my house.

Re:Sonos: users must accept new privacy policy or devices ma... by _m7bj on Wednesday August 23, 2017 @05:29AM (#15079893)
The downside is that if you don't keep buying the new systems even though the old ones work perfectly fine, eventually your device will get too old and you will be categorised as a legacy customer. When that happens, your shit will stop working.

https://www.theverge.com/2016/4/4/11362928/google-nest-revol...

That's the future. The dude with the 80's hifi setup knows what's up, in my opinion.

Re:Sonos: users must accept new privacy policy or devices ma... by _khau on Wednesday August 23, 2017 @09:30AM (#15081348)
One benefit is not drilling holes in my walls to run speaker wire all over the place.

Another benefit is not having an audio player tethered in one place.

A third benefit is being able to change the audio settings from any one of a half dozen devices in my house.

Okay, but that's just wireless tech. Why do they need to be constantly connected to the internet and phoning home?

Re:Sonos: users must accept new privacy policy or devices ma... by PascLeRasc on Tuesday August 22, 2017 @10:29PM (#15078087)
I'm the same way and I love my 80's Marantz amp/Boston Acoustics floorstanders setup. But I still keep a cheap Chromecast audio and a $10 Bluetooth receiver around for parties, it's just so much easier especially when people forget their headphone dongles these days.
Re:Sonos: users must accept new privacy policy or devices ma... by dvdhnt on Tuesday August 22, 2017 @10:40AM (#15072829)
Individuals haven't owned much in a very long time; we've been physical serfs living on someone else's land for even longer.

You only "own" something so long as you pay taxes (aka rents) for the right to do so, otherwise someone, usually the government, will take it from you. Even if you don't want to play along, you can only be somewhere public for so long until you're loitering and subject to fines (more rents), confiscation (again, more rents), or removal.

The whole system is pretty blatantly anti-competitive [1], detrimental to individuals [2][3], and rotting the system from the inside out [4][5].

1. https://fivethirtyeight.com/features/the-rent-seeking-is-too...

2. http://www.zerohedge.com/news/2017-06-22/us-economy-perverte...

3. https://hackernoon.com/rise-of-the-rent-seeker-how-the-subsc...

4. https://devinhelton.com/2013/04/14/rent-seeking-economy/

5. https://www.bloomberg.com/view/articles/2016-09-13/banks-and...

Re:Sonos: users must accept new privacy policy or devices ma... by hellbanner on Tuesday August 22, 2017 @10:49AM (#15072922)
I highly recommend "Seeing like a State: How Certain Schemes to Improve the Human Condition have Failed"

reviewing the rise of top-down city planning especially in recent modern cities like Brasilia (which systematically removed public space & spontaneous street interactions by design)

https://en.wikipedia.org/wiki/Seeing_Like_a_State https://en.wikipedia.org/wiki/Bras%C3%ADlia

Re:Sonos: users must accept new privacy policy or devices ma... by dvdhnt on Tuesday August 22, 2017 @11:34AM (#15073401)
> Compulsory ujamaa villages in Tanzania, collectivization in Russia, Le Corbusier’s urban planning theory realized in Brasilia, the Great Leap Forward in China, agricultural "modernization" in the Tropics―the twentieth century has been racked by grand utopian schemes that have inadvertently brought death and disruption to millions. Why do well-intentioned plans for improving the human condition go tragically awry?

Thanks, it sounds like something I'd love; ordering a copy!

Re:Sonos: users must accept new privacy policy or devices ma... by hellbanner on Tuesday August 22, 2017 @07:46PM (#15077297)
Great! Other recommendations: City of Quartz & Season of the Witch (on LA and SF's civic development), everything by Jane Jacobs, Organization of Man
Re:Sonos: users must accept new privacy policy or devices ma... by Ace17 on Tuesday August 22, 2017 @01:39PM (#15074681)
Please let me correct what you just said: "rent seeking is pretty blatantly anti-competitive [1], detrimental to individuals [2][3], and rotting the system from the inside out [4][5]."

Now let's talk about having control over my speakers.

Re:Sonos: users must accept new privacy policy or devices ma... by pjc50 on Tuesday August 22, 2017 @03:27PM (#15075600)
Tax is not rent unless you're in an actual feudal system.
Re:Sonos: users must accept new privacy policy or devices ma... by dvdhnt on Tuesday August 22, 2017 @05:04PM (#15076372)
> Broadly defined, it was a way of structuring society around relationships derived from the holding of land in exchange for service or labour. [1]

If I don't mow my lawn or pick up my garbage (labour) then my homeowners' association or local government can initiate legal proceedings which may end in me not "owning" my home.

Look, I'm actually for taxes generally, whatever you want to think about that, as long as they provide equal value to the people. However, our current system is designed so that any local government can arbitrarily decide that they're incorporated and I'm subject to their laws and taxation. 99% of us work towards putting more into the system than we get back and many do so exponentially.

Last time I checked, eminent domain and asset forfeiture are still actual things that happen in 2017.

We may not live in an outright "feudal system" but many of us live in a system closer to one than not.

1. https://en.wikipedia.org/wiki/Feudalism

Re:Sonos: users must accept new privacy policy or devices ma... by gamad on Tuesday August 22, 2017 @09:20PM (#15077773)
It's rent. If I don't pay my property taxes, the government will march in and take my house.
Re:Sonos: users must accept new privacy policy or devices ma... by dTal on Wednesday August 23, 2017 @12:44PM (#15082987)
Land specifically is kind of a special case, in that we can't just make more of it (to a first approximation). There is an ongoing opportunity cost to society to give you exclusive rights over a piece of land, and therefore it is right and proper that you make an ongoing contribution to society to compensate.
Re:Sonos: users must accept new privacy policy or devices ma... by ethnic_throw on Tuesday August 22, 2017 @03:34PM (#15075652)
Taxes ≠ rents.
Re:Sonos: users must accept new privacy policy or devices ma... by dvdhnt on Tuesday August 22, 2017 @05:09PM (#15076418)
Generally, I would agree, and in the broadest sense of the terms, they are not equal. You can call anything whatever you want; you can put lipstick on a pig but it's still a pig. England used taxation as a way to maintain control over its colonies regardless of how it turned out. Eventually, and most famously, the U.S. realized the taxation was a form of oppression and not for the common good.

People who didn't pay the "taxes" were evicted and their possessions given to loyalists; sounds a lot like renting.

Re:Sonos: users must accept new privacy policy or devices ma... by Naga on Tuesday August 22, 2017 @06:05PM (#15076773)
The American Revolution isn't nearly as clear cut as that. It wasn't anti-taxation, it was anti-taxation without representation. The colonists were objecting to being taxed without having a say in the levying of the taxes. There were many colonial Americans who would have been happy returning Members to Parliament without independence.

The core of the issue really was that Britain defended the American colonies from French invasion during the Seven Year's War and the British taxpayer bore the brunt of the taxation (I can't remember exact figures, but Britons were taxed much, much heavier than Americans, even after the stamp duties and tea taxes). After the war, Parliament came looking for payback, understandably. So Britain wasn't using taxation to control the colonies, it was looking to recoup the costs of defending them.

On a sidenote, this is actually quite interesting in today's context over NATO military spending, where now it is Britain freeloading on American military spending.

Re:Sonos: users must accept new privacy policy or devices ma... by dvdhnt on Wednesday August 23, 2017 @11:52AM (#15082492)
I really appreciate your response; you're correct. I was wrong to offer the ideal I did. I had hoped to posit that taxation is often abused, used as a tool to accomplish something other than to generally fund the government or improve society; as a control over the people.

My argument wasn't sound - I'm glad you provided historically accurate facts that were both enjoyable and informative!

Your sidenote is also interesting - and on another note (albeit silly) - have you heard of the AMC drama TURN: Washington's Spies? I've started watching it and have quite enjoyed it so far.

Re:Sonos: users must accept new privacy policy or devices ma... by eponeponepon on Tuesday August 22, 2017 @06:14PM (#15076829)
> The American Revolution isn't nearly as clear cut as that.

This is an entirely legitimate statement.

> ...now it is Britain freeloading on American military spending.

...but this you're really going to have to back up. Can you point to a specific example and explain why it's 'freeloading'?

Re:Sonos: users must accept new privacy policy or devices ma... by KekDemaga on Tuesday August 22, 2017 @11:12PM (#15078243)
The US has a significant presence in the UK: http://www.independent.co.uk/news/uk/home-news/unknown-terri...
Re:Sonos: users must accept new privacy policy or devices ma... by X86BSD on Tuesday August 22, 2017 @05:06PM (#15076388)
Actually... it kinda.. does.

No? Don't pay your property tax. See how fast you get evicted from that home you "own" by the sheriff.

Re:Sonos: users must accept new privacy policy or devices ma... by gamad on Tuesday August 22, 2017 @09:20PM (#15077777)
Property tax is.
Re:Sonos: users must accept new privacy policy or devices ma... by bogomipz on Tuesday August 22, 2017 @08:53PM (#15077627)
This is so true. I refused to update a second generation Apple TV when after several updates I realized the "updates" added zero functionality to then end user. They were just occasions to put new paid-placement crapware on the home screen. I kept up this refusal to update partly out of stubbornness and partly as an experiment. Eventually, after a few months Apple just applied the update without asking. It was at this moment that I realized "I may have purchased this device but I certainly don't own it."
Re:Sonos: users must accept new privacy policy or devices ma... by tinus_hn on Wednesday August 23, 2017 @02:14AM (#15078956)
The list of services on older Apple TVs was online (and cached). The services were more like websites than like apps and you could supply your own by manipulating DNS and installing your own certificates. It could change without firmware updates.
Re:Sonos: users must accept new privacy policy or devices ma... by rglover on Tuesday August 22, 2017 @07:59AM (#15071503)
Convenience, everybody's favorite little shoulder devil.
Re:Sonos: users must accept new privacy policy or devices ma... by raverbashing on Tuesday August 22, 2017 @08:38AM (#15071738)
If I had a nickel for every time I heard a stupid idea justified by "convenience" I'd be rich by now

On that subject: https://twitter.com/internetofshit/status/895881274614665217

Re:Sonos: users must accept new privacy policy or devices ma... by crispyambulance on Tuesday August 22, 2017 @09:30AM (#15072156)
Convenience is a big deal and not a "little" shoulder devil.

Sonos sounds great, has nice features and "just works".

Re:Sonos: users must accept new privacy policy or devices ma... by ryandrake on Tuesday August 22, 2017 @05:01PM (#15076350)
> Sonos sounds great, has nice features and "just works".

Perhaps not for long, if you do not accept their take-it-or-leave-it terms. Personally, I don't mind not accepting the TOS and simply leaving my software in the state that it currently is in, forever. My device is currently working acceptably, so I don't see why I need an update. But if they're saying it's going to eventually stop working, that's where any sane person should draw the line.

Re:Sonos: users must accept new privacy policy or devices ma... by rconti on Tuesday August 22, 2017 @10:09PM (#15078001)
Sometimes it's just fine though. It probably depends on the up-front cost, and what value you derive from it. If Spotify stops working tomorrow, I can stop paying them, and we can all go home friends. I wouldn't consider my subscription fees over the past couple of years "lost".

On the other hand, if I had to buy a $1000 device for the privilege of paying them $10/month, my anger level would probably depend on how many years I got utility out of that $1000 device before they shut down.

Re:Sonos: users must accept new privacy policy or devices ma... by bigiain on Tuesday August 22, 2017 @11:20PM (#15078273)
I've got a friend whose still bitter and vocal about how his car's stereo no longer "works" because Pandora pulled out of the Australian market. Sure that well-over-$1000-device's main purpose wasn't "playing music from Pandora" and it still has it's primary "get to work" utlilty, but playing music is high on the secondary feature list of a lot of vehicle purchases...
Re:Sonos: users must accept new privacy policy or devices ma... by david-cako on Tuesday August 22, 2017 @04:42PM (#15076191)
For someone like me, my decision making for any electronics I buy is "how extensible is this thing, how much control can I exert over it, and how much control does it exert over me".

My willingness to have a poorer experience is unfortunately not as strong as some FOSS enthusiasts. I'm happy to relinquish some control to Apple so long as they continue to provide me with positive experiences (AirPlay, for instance). Fortunately everyone is piling into the "works with everything else" crowd, so you don't really have to opt for something particularly power-user-oriented anymore. HomeKit doesn't fall too short of an ISY-99i based system, for instance.

I can only imagine if I wasn't excited by FOSS and linux to begin with. There is zero hope of escaping the cloud-trap for someone who doesn't have the knowledge or willingness.

Re:Sonos: users must accept new privacy policy or devices ma... by syshum on Tuesday August 22, 2017 @03:51PM (#15075773)
Open Source, Open Hardware, Open Protocols

That is the only way

Re:Sonos: users must accept new privacy policy or devices ma... by ycmbntrthrwaway on Tuesday August 22, 2017 @04:18PM (#15076003)
Free Software, not Open Source

If capitalists are not going to let us abolish copyright, we should abuse it, not pretend it does not exist.

Re:Sonos: users must accept new privacy policy or devices ma... by kybernetikos on Tuesday August 22, 2017 @06:59PM (#15077081)
I've got a bunch of hardware that plugs into specific services like Pocket (ebook reader) or Spotify (my hifi). If those services go away, or for some reason I don't want to use them, there's no way for me to get equivalent functionality with some simlar service (e.g. I'd rather use pinboard.in than pocket).

I would much prefer it if all of these services followed a publicly documented protocol and allowed me to configure which endpoint they talked to. I can't see this ever happening without regulation though.

Re:Sonos: users must accept new privacy policy or devices ma... by rbcgerard on Tuesday August 22, 2017 @04:50PM (#15076263)
Because no one really makes such a deal in an informed manner...imagine if products had a big warning label "future software updates are not included"
Re:Sonos: users must accept new privacy policy or devices ma... by arghimonmobile2 on Tuesday August 22, 2017 @05:05PM (#15076385)
It's even worse than that though. Even if you chose to forego updates promising features or better security, it seems like this product's box should actually say "not guaranteed to continue working past arbitrary dates, even if the hardware is still fine!"
Re:Sonos: users must accept new privacy policy or devices ma... by crispyambulance on Tuesday August 22, 2017 @09:07AM (#15071950)
It doesn't seem like a terrible deal (http://www.sonos.com/en-us/legal/privacy).

What part of the privacy policy do you specifically have an issue with?

Re:Sonos: users must accept new privacy policy or devices ma... by squeaky-clean on Tuesday August 22, 2017 @10:53AM (#15072969)
Mostly this part:

> Sonos may modify or update this Statement when necessary to reflect customer feedback and changes in our Products and Service; so, please review it periodically. When we update this Statement, we will revise the “Last Updated” date at the top of the Statement. If there are material changes to the Statement or in how Sonos uses your personal data, we will notify you either by posting a notice of such changes before they take effect or by sending you a notification. We encourage you to periodically review this Statement to learn more about how Sonos is using and protecting your information. Your continued use of the Service or Products after any modification to this Statement will constitute your acceptance of such modification and updates.

I wouldn't have to just agree to the policy as you linked it today. One agrees to all future versions of the policy.

Re:Sonos: users must accept new privacy policy or devices ma... by stock_toaster on Tuesday August 22, 2017 @04:34PM (#15076127)

  > Your continued use of the Service or Products after any 
  > modification to this Statement will constitute your 
  > acceptance of such modification and updates.
Is that even legal? I thought a contract required equal bargaining power, and explicit acceptance. If you have already purchased a good, and suddenly the terms change, I would think you would, at that point, have decidedly unequal bargaining power -- the company already has your money, and you either have to stop using the product, or agree to the terms. That doesn't seem "equal" at all.
Re:Sonos: users must accept new privacy policy or devices ma... by Silhouette on Tuesday August 22, 2017 @12:34PM (#15074038)
I'm starting to think that any sort of B2C legal agreements, but particularly standard form contracts and similar documents like terms of service, EULAs and privacy policies, should be explicitly banned from including terms that essentially say the deal can be revised unilaterally and the customer is responsible for keeping an eye out for this. It's simply not a reasonable or practical arrangement for any normal person to do that, and it's the worst form of legalese CYA wording.

Perhaps, as with various other unreasonable or one-sided provisions, there should be a presumption under consumer protection laws that any such terms are invalid, that any substantial change in an agreement must have the customer's explicit, active consent, and that if the customer does not consent and this results in something they purchased no longer providing the expected benefit then the usual protections about broken purchases should apply. You'd have to be a bit careful, because sometimes these self-updating terms are used to deal with minor changes in the legal landscape that are formalities with no real impact on anyone, but that seems like the sort of thing a court could sensibly decide in the event of a dispute.

Re:Sonos: users must accept new privacy policy or devices ma... by justincormack on Tuesday August 22, 2017 @03:41PM (#15075699)
I don't think they are valid in most jurisdictions, explicit consent is required.
Re:Sonos: users must accept new privacy policy or devices ma... by Silhouette on Tuesday August 22, 2017 @05:15PM (#15076464)
I suspect a lawyer might say you're right, though since most people aren't lawyers, the damage may be significant even from letting them include the terms in the first place.

More importantly, I don't think consent is sufficient in this sort of situation. It has to be a real choice, so even if you choose not to consent to the change, you're not then losing out on something you already paid for or otherwise giving up your normal legal consumer rights as a consequence.

In a situation where the continued effective functioning of a purchased item is dependent on some other facility, and that facility and the related functionality can be turned off if you don't accept the manufacturer/vendor moving the goalposts retrospectively, I don't see much ethical or practical difference between using this dependency as a lever to force a customer to accept revisions in some other aspect of the deal and just doing the other thing without their consent anyway.

Re:Sonos: users must accept new privacy policy or devices ma... by ralphm on Tuesday August 22, 2017 @09:27AM (#15072129)
The part where playing audio, including that from 3rd party sources, doesn't need Sonos to get any device usage data. However they still want it 'to improve their service', and you can't turn that off. Not accepting terms means that you'll never get firmware updates.
Re:Sonos: users must accept new privacy policy or devices ma... by givinguflac on Tuesday August 22, 2017 @08:58PM (#15077661)
Read the privacy policy, you can opt out of usage data. This article is clickbait crap and completely inaccurate. They clearly tell users how to opt out of usage data collection; I'm not seeing the problem here.

As for the data collection you can't opt out of, it's super basic data like your ip and account registration info. How do you expect to use a cloud service if it doesn't know your ip?

Re:Sonos: users must accept new privacy policy or devices ma... by crispyambulance on Tuesday August 22, 2017 @09:40AM (#15072239)
OK, but "usage data" just doesn't seem like a big deal.

Netflix and all other content providers collect "usage data" too, as does the devices these may run on such as "Roku" and other players.

Re:Sonos: users must accept new privacy policy or devices ma... by FilterSweep on Tuesday August 22, 2017 @10:54AM (#15072974)
Streaming Content Provider vs. Physical Device specifically made to play music you physically own or streamed from devices you physically own.
Re:Sonos: users must accept new privacy policy or devices ma... by crispyambulance on Tuesday August 22, 2017 @12:45PM (#15074122)
You can play stuff you physically own from a Roku too. Are you saying that Sonos could arbitrarily upload your media files to their servers? Doubtful. At worst, they could do a sound-print analysis locally on the device to identify it and send the metadata to Sonos.

I am trying to think of concrete examples of scenarios where actual harm would REALISTICALLY be done to individual consumers because of Sonos privacy policy.

Re:Sonos: users must accept new privacy policy or devices ma... by mhb on Tuesday August 22, 2017 @01:54PM (#15074827)
1. Government 'dissident' listens to 'subversive' podcasts via Sonos.

2. Government compels Sonos to provide data on customers' listening histories.

3. Chilling effect, political implications, oppression.

Re:Sonos: users must accept new privacy policy or devices ma... by bigiain on Tuesday August 22, 2017 @11:30PM (#15078306)
If you're a "government dissident" and you're inviting internet connected always-on microphones into your home - you're doing it wrong...

"Alexa? Send details of my subversive plan to the government!"

"OK Google, upload the audio of the last 30mins discussion with my co-conspirators directly to PRISM!"

"Hey Siri? Which law enforcement agency needs to know about this surprise protest we just planned?"

Re:Sonos: users must accept new privacy policy or devices ma... by mhb on Wednesday August 23, 2017 @08:16AM (#15080823)
What does this have to do with Sonos?
Re:Sonos: users must accept new privacy policy or devices ma... by crispyambulance on Tuesday August 22, 2017 @04:01PM (#15075869)
If an out-of-control oppressive government is the real concern here, is a flimsy EULA _really_ going to provide any protection whatsoever? Can you really even have 100% trust that the EULA will be obeyed by the company if they can get away with violating it?
Re:Sonos: users must accept new privacy policy or devices ma... by s73ver_ on Tuesday August 22, 2017 @06:11PM (#15076810)
I'm not pleased at this Sonos development either, but that's way too tinfoil hat for me.
Re:Sonos: users must accept new privacy policy or devices ma... by squeaky-clean on Tuesday August 22, 2017 @10:56AM (#15073006)
Why would you assume ralphm is happy with those other services doing it? Maybe they don't use any of those things.
Re:Sonos: users must accept new privacy policy or devices ma... by Silhouette on Tuesday August 22, 2017 @09:25AM (#15072111)
The principle is at stake here. What the change is doesn't matter. The fact that the deal can be changed at all after a purchase has already been made is fundamentally unfair.
Re:Sonos: users must accept new privacy policy or devices ma... by feelin_googley on Tuesday August 22, 2017 @11:57AM (#15073643)
Another view:

Too many hardware products are being tethered to opaque "updates" delivered via untrusted computer network, namely, "the Internet". Security issues of the delivery mechanism aside, purchasers of these products are given no options on whether and how they may choose to "update" the manufacturer's software, or replace the manufacturer's software with an open source alternative.

For example, if the manufacturer's software is closed source, the purchaser cannot verify what is in an "update". The manufacturer is under no legal obligation to tell her. As such, she may not be in a position to decide

   [ ] YES, I could use this modification or 
   [ ] NO, this modification serves me no benefit
The modification may serve some benefit to the manufacture, e.g., collecting data, but no benefit to the purchaser.

It may be bundled with some other modification that benefits the purchaser but the purchaser cannot choose to accept or reject the modifications individually.

Or the manufacturer may simply state a possibility that breeds fear among certain purchasers: that if purchaser does not accept all updates, then the hardware may "cease to function". Consideration by the purchaser of whether this is actually probable may be superseded by a perceived risk of not being able to use the hardware to its full capabilities.

(For example, a router company may inform the purchaser that only the router company's software will allow certain performance specificatons to be met. If the purchaser installs an open source alternative software, then she will not be able to obtain the same performance. Of course there may be other benefits to the open source alternative besides performance, but the perceived "loss" of not reaching the performance specs advertised by the manufacturer is enough to convince many purchasers to tether the router to the manufacturer's "updates".)

Purchasers own the hardware they purchase. It is the software, including "firmware", pre-installed by manufacturers that gives rise to these shenanigans. The less access and control, including choice of alternatives, that the purchaser has to such software, the better for the manufacturer who wishes to continue to exploit the sale of the hardware well-beyond the purchase date.

When the purchaser of hardware is forced to accept the manufacturer's software, then I tend to agree with the comment. Regardless of whether the purchaser owns the hardware, if the manufacture controls the software, e.g. the manufacturer can "update" it at will or break it at will for anyone who does not "update", then with all due respect I submit that the manufacture ultimately controls the hardware. Thought experiment: Apply the above view to every item of hardware you have ever purchased. Consider whether it will apply to the next item you purchase.