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Re:A man wouldn’t leave an overbooked United flight, so he w... by vwcx on Monday April 10, 2017 @01:01PM (#14080302)
The real thing to fear here is the normalization of violence.

Good perspective in the WP comments:

"The truly shocking thing here is that violence - with the real possibility of serious injury - was viewed as appropriate in a situation that was purely logistical. The airline wanted seats for its own employees. This was not an emergency - such as a terrorist attack or a drunk passenger endangering people. The lack of judgment is stunning. There is no way that violence was justified."

Re:A man wouldn’t leave an overbooked United flight, so he w... by djsumdog on Monday April 10, 2017 @01:46PM (#14080840)
You should read "Debt the First 5,000 Years". It's an amazing book, and one of the things the author talks about is how debt requires violence.

You can't put a man into debt unless you have the capacity for violence to enforce it. He doesn't pay you back, you break his legs, or take his sons and daughters as slaves. Today we have reduced the violence. Now companies ruin credit, get a Sheriff to evict someone from a house foreclosure, harass you with phone calls .. it's a less violence but it's still a form of it.

This violence is also the origin of money (and debt). A conqueror takes a country. That leader needs to pay his army (they are expensive). So you take the area you took and they can only pay taxes with coins; your coins specifically. Only soldiers have those coins, so you leave a garrison that gets paid from the debt you put the people in.

Before the US destroyed Libya, it had the highest GDP in Africa and no debt to the WMF. Today, the "rebels" the US imported are now in debt to the WMF and the people no longer have free electricity or education.

Re:A man wouldn’t leave an overbooked United flight, so he w... by JumpCrisscross on Monday April 10, 2017 @01:57PM (#14080950)
> debt requires violence

Any kind of property requires violence to exist. If I say "this is my land" and you disagree, the only way I can enforce my claim is through violence. Debt is just a specific case of a general phenomenon. (This applies to communal property, too.)

> Before the US destroyed Libya, it had the highest GDP in Africa

Do you have a source for this? I see Libya's GDP circa 2005 at $41 billion (in 2005 U.S. dollars) [1]. South Africa's 2005 GDP was $260 billion in current U.S. dollars [2] (bit over $200 billion in 2005 U.S. dollars [3]).

[1] https://en.wikipedia.org/wiki/Economy_of_Libya

[2] http://data.worldbank.org/country/south-africa

[3] http://www.usinflationcalculator.com

Re:A man wouldn’t leave an overbooked United flight, so he w... by djsumdog on Monday April 10, 2017 @02:29PM (#14081231)
Re:A man wouldn’t leave an overbooked United flight, so he w... by JumpCrisscross on Monday April 10, 2017 @02:57PM (#14081466)
You are correct in Libya having the highest African GDP per capita before 2011 [1]. Granted, Libya's economy is more similar to its oil-producing peers in the Middle East and North Africa.

The debt motive for the invasion makes little sense. American banks made more money on Ghadaffi's Libya [2].

[1] http://data.worldbank.org/indicator/NY.GDP.PCAP.CD?locations...

[2] https://www.nytimes.com/2016/06/14/business/dealbook/libyan-...

Re:A man wouldn’t leave an overbooked United flight, so he w... by njitram on Monday April 10, 2017 @02:39PM (#14081310)
As context, that website is said to be a proponent of conspiracy theories (https://en.wikipedia.org/wiki/Michel_Chossudovsky#Centre_for...)
Re:A man wouldn’t leave an overbooked United flight, so he w... by sheepdestroyer on Monday April 10, 2017 @02:17PM (#14081131)
Property is theft already if you believe Proudhon.
Re:A man wouldn’t leave an overbooked United flight, so he w... by AnimalMuppet on Monday April 10, 2017 @02:28PM (#14081222)
And why should I believe Proudhon?
Re:A man wouldn’t leave an overbooked United flight, so he w... by muro on Monday April 10, 2017 @02:15PM (#14081115)
Maybe per person
Re:A man wouldn’t leave an overbooked United flight, so he w... by maxmcorp on Tuesday April 11, 2017 @07:55AM (#14086819)
But then debt and better money management and institutes has created the most peaceful and less violent societies in the world.

In "original" societies it is not abnormal for 50% of males to die violent deads. In our societies it is less than 2% as far as i remember. Including two world wars!

So the violence of debt is not that relevant in the big picture.

Re:A man wouldn’t leave an overbooked United flight, so he w... by Can_Not on Tuesday April 11, 2017 @09:31AM (#14087522)
Did they create peace, or do they export violence?
Re:A man wouldn’t leave an overbooked United flight, so he w... by tim333 on Monday April 10, 2017 @09:28PM (#14084142)
I can think of quite a lot of forms of debt that don't require violence unless you define violence very differently from the dictionary "behaviour involving physical force intended to hurt, damage, or kill someone or something."

You borrow £20 from your friends, if you don't pay there is moaning but not usually more. You borrow £100k for a mortgage and don't pay and they may change the locks and put someone else in your house but don't usually hit you.

The United violence has nothing to do with debt.

Re:A man wouldn’t leave an overbooked United flight, so he w... by 6t6t6t6 on Monday April 10, 2017 @10:02PM (#14084290)
Re:A man wouldn’t leave an overbooked United flight, so he w... by djsumdog on Tuesday April 11, 2017 @02:58AM (#14085473)
Yes, that's the one.
Re:A man wouldn’t leave an overbooked United flight, so he w... by panarky on Monday April 10, 2017 @03:13PM (#14081637)
They're not just normalizing violence, they're routinely using state power as an agent of the corporation to resolve issues that don't involve criminal activity.

This is an internal business matter for a private company, and United had several alternatives.

United didn't have to overbook the flight in the first place.

United could have accommodated their additional crew on a competing airline or private plane.

United could have offered more compensation to volunteers to leave the flight.

There is absolutely no reason for a taxpayer-funded police force to intervene in this private matter. The passenger violated no laws.

Re:A man wouldn’t leave an overbooked United flight, so he w... by nzlgraham on Thursday April 13, 2017 @02:56AM (#14104732)
Actually the passenger did violate laws by refusing to leave when he was asked by a part who had the right to ask and the Police. He became a trespasser and can be removed by force if necessary.
Re:A man wouldn’t leave an overbooked United flight, so he w... by inputcoffee on Monday April 10, 2017 @01:12PM (#14080466)
I agree.

I will point out that it is not United that "chose" violence. They asked the police to intervene. The state is supposed to have a monopoly on physical force, so they did.

Now, for the police, violence has always been normal, or normalized.

Consider the appropriate responses:

1. An airline should not call in the police when dealing with customers because they can reasonably expect violence.

2. The police should be retrained not to use violence. (Is this reasonable? You can imagine other instances where this where this would endanger them.)

3. As a society, we should not let police deal with "civil" situations where violence might occur. Perhaps we need another "force"?

And so on.

edit: clarity of last point

Re:A man wouldn’t leave an overbooked United flight, so he w... by mcv on Monday April 10, 2017 @01:26PM (#14080642)
> The police should be retrained not to use violence. (Is this reasonable? You can imagine other instances where this where this would endanger them.)

That is absolutely reasonable. In many countries, police are trained to de-escalate potentially hostile situations. Only in the US and probably a couple of police states are police officers required to escalate to violence.

And it's that tendency to escalate to violence that makes police a threat to society.

Re:A man wouldn’t leave an overbooked United flight, so he w... by chimeracoder on Monday April 10, 2017 @02:03PM (#14081025)
> In many countries, police are trained to de-escalate potentially hostile situations. Only in the US and probably a couple of police states are police officers required to escalate to violence.

It's not that simple. The police in the US are trained to de-escalate situations too. That doesn't stop police violence from occurring either in the US or elsewhere (there is no shortage of horrific stories of police abuse from western/central Europe as well, for example).

Re:A man wouldn’t leave an overbooked United flight, so he w... by mcv on Monday April 10, 2017 @02:32PM (#14081248)
> The police in the US are trained to de-escalate situations too.

Are you sure? I've never heard of it. I have heard of a police officer who was fired for de-escalating a situation through his training as a marine.

Maybe some police department do train their officers to de-escalate, but it's very clear that many don't. In fact, many US police officers are overly eager to de-escalate.

> That doesn't stop police violence from occurring either in the US or elsewhere (there is no shortage of horrific stories of police abuse from western/central Europe as well, for example).

Compared to the US, there is absolutely a shortage of stories about police abuse in western/central Europe. Yes, it happens, but not on that scale, and the kind of police violence that Americans have come to accept as normal is not considered acceptable in most of Europe.

Re:A man wouldn’t leave an overbooked United flight, so he w... by xupybd on Monday April 10, 2017 @04:44PM (#14082371)
Here in New Zealand, the police absolutely are trained to de-escalate situations. There are times when it's not possible, but every interaction I've had with the police here they've been amazing. Polite but they're still in control and authoritative. I can't speak more highly of the New Zealand police. That said we have strict gun control and most of the time they don't have to deal with offenders with firearms. If they do, they call out the Armed offenders Squad, at that point the gloves are off.
Re:A man wouldn’t leave an overbooked United flight, so he w... by vsl on Tuesday April 11, 2017 @06:47AM (#14086471)
> I've never heard of it.

Wonder why. Because it's not newsworthy.

Re:A man wouldn’t leave an overbooked United flight, so he w... by MaxfordAndSons on Monday April 10, 2017 @02:24PM (#14081188)
>The police in the US are trained to de-escalate situations too.

Sure, but practically speaking if you have a realistic understanding of how most US police forces operate, you know that involving them in any kind of dispute greatly increases the chance of violence and harm for all involved. YMMV per locality and situation, but it's a pretty sensible rule of thumb that police involvement equals increased risk of violence, even in previously nonviolent conflicts.

Which is sad and unnecessary. I think it directly results from the prevalence of "warrior mentality" in US police training and operations. They are trained to view all citizens as potential enemy combatants to be dominated, rather than innocents to be protected; they are trained to put the safety of themselves and other officers above the safety of the citizenry; and they are trained to, if not always escalate, certainly to err on the side of escalation if there is any hint of violent action or ill intent from the citizens they interact with.

Re:A man wouldn’t leave an overbooked United flight, so he w... by blawson on Monday April 10, 2017 @02:50PM (#14081411)
That's probably because there is a not-unreasonable expectation that the situations the police are called out for will involve deadly weapons.

Obviously not the case here, but in general, when anyone could realistically be carrying a gun, I don't think the current situation is a big surprise.

Re:A man wouldn’t leave an overbooked United flight, so he w... by roninb on Monday April 10, 2017 @04:01PM (#14082033)
Right... because a doctor on a plane in the US has some semblance of a chance of carrying a deadly weapon...

This is kinda the point of OP, police violence has become so common-place that we take it as normal happenstance when it's used. There's an air of expected guilt for anyone on the receiving side of the violence but no doubt whatsoever on whether the violence was necessary in the first place.

Re:A man wouldn’t leave an overbooked United flight, so he w... by syshum on Monday April 10, 2017 @06:55PM (#14083300)
>there is no shortage of horrific stories of police abuse from western/central Europe as well, for example

The biggest difference is most of the time when an officer abuses the public in the EU they are fired and criminally charged

In the US they are given a 3-5 day paid vacation while the police union and the dept find away to cover up the event, and the insurance company for the dept strong arms the victim into taking a no fault settlement that rarely even covers the medical costs for the victim

Re:A man wouldn’t leave an overbooked United flight, so he w... by WalterSear on Monday April 10, 2017 @02:29PM (#14081235)
They aren't penalized for escalating it inappropriately.

Even being fired for cause just means getting the same job in the next town over.

Re:A man wouldn’t leave an overbooked United flight, so he w... by ajmurmann on Tuesday April 11, 2017 @01:37AM (#14085120)
Police in the US on general received much less training than in Europe.

“In the US, police training lasts on average 19 weeks,” she writes, while “in much of Europe that would be unthinkable. In Germany, for example, police train for at least 130 weeks - http://m.huffpost.com/us/entry/7709638

Re:A man wouldn’t leave an overbooked United flight, so he w... by panarky on Monday April 10, 2017 @03:28PM (#14081768)
The bigger issue is that police forces now think it's their job to protect corporations from people, instead of protecting the people.

This passenger violated no laws but the CPD willingly intervened as an agent of the corporation.

Guys with guns weren't required. United could have offered more compensation to volunteers or accommodated their crew on competing airlines.

In related news, we learn that Barclay's "received assistance from a US law enforcement agency" to unmask a whistleblower.

http://www.telegraph.co.uk/business/2017/04/10/whistleblowin...

Law enforcement have become lackeys of corporations, when their job should be to protect ordinary people from these abuses.

Re:A man wouldn’t leave an overbooked United flight, so he w... by heynowletsgo on Tuesday April 11, 2017 @02:43AM (#14085407)
The police, and common culture, protect capital above all else. This is a capitalist society first and foremost. The status quo, the police state, and the corporation are all protected before the innocent individual. It's policy.
Re:A man wouldn’t leave an overbooked United flight, so he w... by talmand on Monday April 10, 2017 @04:28PM (#14082227)
>> This passenger violated no laws

I'm willing to bet it wouldn't be too difficult to place charges of some sort on him. Not complying with police orders might be one, trespass might be another.

Re:A man wouldn’t leave an overbooked United flight, so he w... by tyingq on Monday April 10, 2017 @08:27PM (#14083802)
The law typically invoked here is "interfering with a flight crew": https://www.justice.gov/usam/criminal-resource-manual-1411-i...

I've never heard of trespass being used in this situation.

Since he appeared to be reasonably passive, I suspect it would be difficult to charge him with anything.

An aviation attorney commented about this and seemed to suggest it's very gray: http://denver.cbslocal.com/2017/04/10/united-airlines-remove...

Re:A man wouldn’t leave an overbooked United flight, so he w... by dogma1138 on Monday April 10, 2017 @04:58PM (#14082489)
As far as I know not complying with orders from the aircrew on board of an aircraft is against the law.
Re:A man wouldn’t leave an overbooked United flight, so he w... by dragonwriter on Monday April 10, 2017 @01:59PM (#14080974)
> The police should be retrained not to use violence. (Is this reasonable? You can imagine other instances where this where this would endanger them.)

Yes, there's a fairly wide belief in this, including by many leaders in law enforcement; that is, that American police have been trained in a means which over-encourages use of force, and that this should be changed (in some places, the work has begun an implementing such a change.)

A key write-up of this is: https://www.ncjrs.gov/pdffiles1/nij/248654.pdf

EDIT: also:

> I will point out that it is not United that "chose" violence. They asked the police to intervene.

Asking the police to intervene because the state has a monopoly on violence, so they are free to use it in ways you are not, is choosing violence, even if the police might also veto that choice. So the issue is exactly that United chose violence.

Re:A man wouldn’t leave an overbooked United flight, so he w... by ryandrake on Monday April 10, 2017 @01:35PM (#14080737)
The airline had plenty of options. When you ask the police to intervene, you are explicitly requesting a violent resolution.
Re:A man wouldn’t leave an overbooked United flight, so he w... by grzm on Monday April 10, 2017 @01:44PM (#14080829)
When you ask the police to intervene, you are explicitly requesting a violent resolution.

You're asking the police, a third-party representing the state and its acknowledged monopoly on legitimate use of force, to become involved. That doesn't necessarily mean that the resolution will or must be violent.

Re:A man wouldn’t leave an overbooked United flight, so he w... by ryandrake on Monday April 10, 2017 @01:56PM (#14080944)
What thing can the police do that United employees cannot? By requesting them, you are expecting them to do that thing.
Re:A man wouldn’t leave an overbooked United flight, so he w... by grzm on Monday April 10, 2017 @02:02PM (#14081008)
There are a number of things the police can do besides resort to violence (which they are authorized to do if necessary). While news reports highlight violence, the vast majority of police interactions in the USA are non-violent. Just having the police present as representatives of law enforcement will change the tone of the interaction. The police can also act as mediators. Yes, there is the possibility that the police may have to resort to force, but that's not the only possible—or likely desired—result.
Re:A man wouldn’t leave an overbooked United flight, so he w... by dragonwriter on Monday April 10, 2017 @02:46PM (#14081374)
> You're asking the police, a third-party representing the state and its acknowledged monopoly on legitimate use of force, to become involved. That doesn't necessarily mean that the resolution will or must be violent.

The only thing the police have that United lacks in this circumstance is the monopoly on violence; by asking the police to become involved, United is asking for violence, by force or it's explicit or implied threat, to be deployed to resolve this situation.

It's true that police can use mechanisms other than force or explicit threat, but so can United without involving the police. The only reason to involve the police is because they are violence, at least in the form of implied threat of force.

Re:A man wouldn’t leave an overbooked United flight, so he w... by grzm on Monday April 10, 2017 @03:24PM (#14081730)
'ryandrake expressed that by asking for the police, United was explicitly requesting a violent resolution. My initial comment is a reaction to the expectation that the resolution must be violent, which I don't believe is a foregone conclusion just by asking for the police to become involved.

The only thing the police have that United lacks in this circumstance is the monopoly on violence

United can't act as a third-party moderator, which can be useful in confrontations like this. The police can act in this role. Yes, part of their authority in this role is that they represent law enforcement, and the potential for use of force.

One point that perhaps has been made elsewhere in the submission comments but not in this thread is that simply arresting the man is a use of force, regardless of whether the man allows himself to be arrested peacefully or otherwise. In my mind that's significantly different from dragging someone off of a plane or beating them, though those, too, are uses of force. Is arresting someone peaceably violence? I'd argue not, though I'm open to hearing other thoughts on this.

I've been trying to express that just asking for the police is not requesting that the resolution would necessarily be violent, that there are other options available by having the police there, while clearly acknowledging that the police, as law enforcement, are an extension of the monopoly on legitimate use of force (which is a type of violence). Reading the responses I've received, it seems that I haven't been particularly effective in making that point.

In the interest of learning how to better express myself, would you point out to me how I could have done a better job? In particular, what phrases or statements did I make that prompted your response? I believe the only meaningful difference between what you've written and what I've tried to express is that the only purpose of the police in the situation is the use of force (or the potential use of force). Is that a correct assessment in your eyes?

Re:A man wouldn’t leave an overbooked United flight, so he w... by talmand on Monday April 10, 2017 @04:33PM (#14082263)
Another way to further your point about police being a third-party moderator; we don't expect the police to shoot one or both people when answering a domestic dispute call.
Re:A man wouldn’t leave an overbooked United flight, so he w... by Mithaldu on Monday April 10, 2017 @01:59PM (#14080981)
Application of force is violence, by default. Even if it's just a tiny bit of force.

Much more useful would be deescalation and mediation, but that is not the training given to US police.

Re:A man wouldn’t leave an overbooked United flight, so he w... by grzm on Monday April 10, 2017 @02:40PM (#14081317)
Yes, application of force is a type of violence. As you point out (as did I), that's not the only option available to police, and is not necessarily the expected result of asking for police assistance. And deescalation and mediation are part of the training given to US police. That said, law enforcement training is not consistent across jurisdictions in the US. Some likely have more training in mediation and deescalation than others.
Re:A man wouldn’t leave an overbooked United flight, so he w... by tracker1 on Monday April 10, 2017 @10:27PM (#14084387)
What other options do the police have beyond violence that the airline does not?
Re:A man wouldn’t leave an overbooked United flight, so he w... by ajmurmann on Tuesday April 11, 2017 @01:46AM (#14085158)
They could explain legal consequences of non compliance. Maybe they could even fine you. Knowing that not acting as you are supposed to might result in legal hassle, fines, potential detention and if necessary physical violence to make it happen should usually be enough. Applying physical violence should be the very last resort.

It seems like large portions of the police force in the US and the perception of it has degenerated to be some brutish muscle. It's concerning how much that is accepted.

Re:A man wouldn’t leave an overbooked United flight, so he w... by criddell on Monday April 10, 2017 @03:02PM (#14081494)
The police can also talk to the guy, determine he has a ticket and apparently has the right to be there, then leave and tell United to not call back until they've exhausted all their options.
Re:A man wouldn’t leave an overbooked United flight, so he w... by talmand on Monday April 10, 2017 @04:31PM (#14082246)
Just because you have a ticket doesn't mean you can refuse to leave the plane when asked by the owner of said plane. Many people with tickets have been booted from planes for many reasons.
Re:A man wouldn’t leave an overbooked United flight, so he w... by criddell on Monday April 10, 2017 @04:38PM (#14082309)
That's true. I don't think it would take long for the police to figure out what's going on though. Asking United to explore all of their options before applying force isn't unreasonable. United can ask the police for help and the police can say since it's not an emergency, we'll get there when we get there.
Re:A man wouldn’t leave an overbooked United flight, so he w... by papabrown on Monday April 10, 2017 @05:21PM (#14082675)
I don't believe that to be true. I believe that often ends up happening but I don't believe it to be a sure enough outcome that one can link the two with such certainty.

I hate to sound like an old guy but I do remember when police used to try to resolve issues. Much like many police interactions I've witnessed in Europe and elsewhere in the world.

Police used to try to get everyone to calm down and figure out a solution that did not involve the need to get violent or anyone going to jail.

For instance, in this case, the police could have asked the doctor why he didn't want to deplane. With that knowledge they could have approached the United crew and informed them that this was a doctor who had to be at work tomorrow and imply that getting their four staff to another location seemed to be less important, so maybe they could find another passenger or find another solution.

If United persisted, the police should have gone back to the doctor and said, "Listen, we're on your side. They're being a-holes. But, it's their plane and they're asking you to leave which means you're trespassing and failing to follow the orders of a flight crew. We don't not want to arrest you or have to remove you by force, but we're boxed in a corner here. Just come with us and we'll help you file a complaint."

Re:A man wouldn’t leave an overbooked United flight, so he w... by tim333 on Monday April 10, 2017 @09:40PM (#14084203)
In the UK the police are still very reluctant to use unnecessary violence. It often surprises me that the US system is so otherwise. I mean who benefits?
Re:A man wouldn’t leave an overbooked United flight, so he w... by Mithaldu on Tuesday April 11, 2017 @07:10AM (#14086577)
It's not really about benefit. UK police, like most european police, have no expectation that anyone they encounter might be in possession of a firearm.
Re:A man wouldn’t leave an overbooked United flight, so he w... by kyleblarson on Monday April 10, 2017 @02:43PM (#14081353)
I'd also add that the police should have denied the request to get involved because this situation was a contractual issue between the airline and the passenger. No laws were being broken.
Re:A man wouldn’t leave an overbooked United flight, so he w... by roninb on Monday April 10, 2017 @04:05PM (#14082066)
IANAL, but in the US, he'd be Trespassing if someone from the company asked him to leave and he didn't (which seems to be the case here). In some jurisdictions, DA/SAs will bump it up to Breaking and Entering so long as that statute allows to charge based on "remaining" in a conveyance rather than "entering" one.

It definitely should not have been requested of them, but it's possible laws were broken.

Re:A man wouldn’t leave an overbooked United flight, so he w... by threatofrain on Monday April 10, 2017 @01:32PM (#14080704)
Violence will always underlie government, law, courts, and police. Nations can do research on de-escalation or non-violent interventions, but what happens when a nice method doesn't work? Violence comes next.

The objection here is that violence wasn't sufficiently gated, and nor was violence minimally applied -- the airline could've just paid people to get off with a real offer, and not a dishonest offer where people suspect they're going to get tricked by funny coupons and vouchers.

Re:A man wouldn’t leave an overbooked United flight, so he w... by londons_explore on Monday April 10, 2017 @01:42PM (#14080806)
There seem to be no evidence in this case that non-violent methods weren't used first.

Surely the flight attendants politely asked the man to leave, and when he refused they called their manager who did the same, and only at that stage did they call the police, who also probably asked the man to leave first, before finally resorting to dragging him out.

At the end of the day, the plane is owned by United, and they have every right to uninvite him from their property, at which point he is trespassing, and it becomes a police matter. Sure, they might violate their own ToS on their tickets at that point, but that's a purely civil matter.

Re:A man wouldn’t leave an overbooked United flight, so he w... by nostrademons on Monday April 10, 2017 @04:28PM (#14082226)
But there's a really obvious non-violent option that they apparently didn't take: pay people more. If nobody gets off the plane at $800, raise the offer to $1K. Or $5K. Or $10K. Most other overbooking situations are resolved once the offer gets above $1k + hotel, but even if it was, I really doubt that they couldn't have found 4 volunteers at $10K/each. $40K is a lot less than this incident is going to cost them in brand damage, legal fees, and plane delays.
Re:A man wouldn’t leave an overbooked United flight, so he w... by dragonwriter on Monday April 10, 2017 @04:34PM (#14082279)
OTOH, demonstrating willingness to use force to boot people off the plane if there aren't volunteers should decrease their future cost of dealing with overbooking, because the perceived alternative to taking a buyout offer is no longer "sit pat and be guaranteed to keep my seat."
Re:A man wouldn’t leave an overbooked United flight, so he w... by nostrademons on Monday April 10, 2017 @04:52PM (#14082442)
Sure, but a whole lot of good that does you if people choose not to book with you in the first place because "Might get beaten up instead of transported to destination."
Re:A man wouldn’t leave an overbooked United flight, so he w... by ajmurmann on Tuesday April 11, 2017 @01:55AM (#14085200)
Yeah that would be nice. Unfortunately the air travel market is a fairly inefficient market. The cost of entry is super high, there are fairly few players and the big ones are good at doing nice nice with the government. In addition we allow them to undermine what little competition there is by creating their anti market alliances. I booked Air Canada to fly to Europe. I traveled via Canada to get away from US carriers. However, a few weeks before the trip they put us on a United flight because they are in some alliance together. Of course you frequently have very few reasonable options to begin with. It's a awfully broken market and I have no idea how we could possibly fix it. I constantly fly with airlines I hate (pretty much all American carriers but Virgin) because it's so cumbersome to avoid.
Re:A man wouldn’t leave an overbooked United flight, so he w... by Turing_Machine on Monday April 10, 2017 @09:28PM (#14084146)
Well, my perceived alternative is now "never fly on United again". Not that it'll make much difference, since I was already avoiding them.
Re:A man wouldn’t leave an overbooked United flight, so he w... by falcolas on Monday April 10, 2017 @02:46PM (#14081370)
> that's a purely civil matter.

Maybe, maybe not. Airlines are heavily subsidized by the US government in exchange for regulation so they will offer service to rural areas which might not otherwise be viable to run an airline into our out of. There are also laws and regulations which turn disobedience of airline personnel into a federal offense in particular situations.

Whether these, combined with this passenger's situation, turns this from a civil to a federal matter is something I'd leave for the lawyers.

Re:A man wouldn’t leave an overbooked United flight, so he w... by ori_b on Tuesday April 11, 2017 @03:51AM (#14085673)
4) The police should say 'no' when being asked to intervene in these sorts of logistical issues.
Re:A man wouldn’t leave an overbooked United flight, so he w... by Cshelton on Monday April 10, 2017 @01:14PM (#14080505)
Agreed. I for one will never fly United again. I hope many others do the same. The way that was handled just goes to show the culture and way things are done at that airline. Nobody had the logic to say, wait a minute, this is wrong. Calling the police to throw a passenger who did nothing wrong off? Countless ways to handle this better.

In the end, this is going to cost United a TON. United could have flown a plane with only those 4 employees on it for way less than the hit they are about to take.

Re:A man wouldn’t leave an overbooked United flight, so he w... by Freak_NL on Tuesday April 11, 2017 @04:26AM (#14085828)
Will it really hurt them financially though? Significantly that is?

Of course very few people will defend the airline's actions here, but while saying you won't ever fly United again is easy, is competition really strong enough among (in this case) US domestic airlines to enforce that boycott?

I am guessing most people will simply opt for United if their flights are the most convenient for them, and leave the boycotting to someone else.

I suspect not just because talk is cheap, but also because we have come to accept the current state of affairs surround air travel. From the moment you step into an airport until you depart at your destination, you submit. You'll docilely submit to standing in a queue being treated as a potential terrorist to the point of being shouted at if you don't comply fast enough or simply don't understand what is required of you, and (for most of us who can't afford first or business class) you'll submit to being treated as a third rate citizen. Flying means keeping your head down and submitting until you regain your sovereignty at your point of destination.

Flying sucks, and we grudgingly accept it in lieu of alternatives, or because we actually believe that this treatment is necessary for our safety. Next week people will have mostly forgotten about this incident and will fly United without a second thought if the need arises.

Re:A man wouldn’t leave an overbooked United flight, so he w... by yeukhon on Monday April 10, 2017 @04:15PM (#14082145)
I don't know. I won't for sure, but will this news just die off after a week? I hope politicians step up and media pound on #unitedairline for weeks ripping up their past ugly treatments.
Re:A man wouldn’t leave an overbooked United flight, so he w... by ajmurmann on Tuesday April 11, 2017 @01:57AM (#14085207)
Good luck avoiding them. So frequently there are few options or you end up booking a flight with some alliance that then gets changed to be operated by someone else.
Re:A man wouldn’t leave an overbooked United flight, so he w... by rdtsc on Monday April 10, 2017 @01:09PM (#14080408)
I think United were wrong here (maybe not legally) but morally and, even from their self-interest they took a major PR hit. People involved in this should be getting termination letters immediately.

However, I am curious. Once they made the decision to remove him. How could they have done so if he didn't want to move? A taser?

Re:A man wouldn’t leave an overbooked United flight, so he w... by pera on Monday April 10, 2017 @01:17PM (#14080545)
Randomly selecting passengers is not a bright idea, specially after they boarded into the airplane and are already seated. Just offer more money until you find a real volunteer: even if you have to pay $10k that's going to be much better economically and morally than forcing a random client out of a plane.
Re:A man wouldn’t leave an overbooked United flight, so he w... by gdubs on Monday April 10, 2017 @01:30PM (#14080689)
Plus, there's no way it would get that high. Likely people were willing to be bought out, but wanted it to be "worth it". Fear of missing out would intervene very quickly, once the vouchers reached a certain point.

Even on a plane full of game theorists, willing to bid up to a million dollars, you're still probably miles away from the amount this will cost in negative PR, to say the least.

Re:A man wouldn’t leave an overbooked United flight, so he w... by AjithAntony on Tuesday April 11, 2017 @05:21AM (#14086080)
I think one of the articles or tweets said that some passengers offered to go if they were given $1000
Re:A man wouldn’t leave an overbooked United flight, so he w... by FabHK on Tuesday April 11, 2017 @03:52PM (#14091808)
United apparently offered USD 800 plus a hotel room for the night; that seems pretty close.
Re:A man wouldn’t leave an overbooked United flight, so he w... by MrMember on Monday April 10, 2017 @01:17PM (#14080547)
Based on the circumstances (he wasn't a danger to anyone or acting out in any unreasonable way) the better choice probably would have been to just leave him be. He may not have had a legal "right" to be on the plane and United may have been within their rights to remove him but it can't have been worth the image hit to have him strongarmed off the plane. If they had given up on removing him and just picked someone else, or raised the compensation for someone to voluntarily give up their seat, or found another way to get their crew to their destination, this wouldn't have even been a story.
Re:A man wouldn’t leave an overbooked United flight, so he w... by mcv on Monday April 10, 2017 @01:29PM (#14080679)
Did he not have a legal right? I thought the only reason they removed him was because the plane was overbooked and they wanted the seat for their own employees. Sounds like he had a valid ticket and every right to be on that plane. The airline should not have overbooked, and discovering that they had, they should have put their own employee on the next plane. Treating paying customers like this is inexcusable.
Re:A man wouldn’t leave an overbooked United flight, so he w... by londons_explore on Monday April 10, 2017 @01:47PM (#14080856)
A ticket is just a deal between you and the airline. At any point the airline can decide it's not going to uphold that deal.

Sure, you can try to go to the courts to get monetary compensation for that, but you can't force them to provide the service.

Re:A man wouldn’t leave an overbooked United flight, so he w... by mcv on Monday April 10, 2017 @02:21PM (#14081165)
That makes them an unreliable partner to deal with. A ticket is not just a simple product, there are other deals depending on it. You may have a vacation booked, an important meeting, a funeral, or anything else. Missing your flight could mean missing a lot more than just the flight. The airline should take their agreements a lot more seriously than this.
Re:A man wouldn’t leave an overbooked United flight, so he w... by AnimalMuppet on Monday April 10, 2017 @02:25PM (#14081194)
But if the airline takes their agreement a lot more seriously than this, then they're going to need to have reserve capacity. No more overbooking flights. Have standby pilots and planes available. Those things cost, and will show up in ticket prices.

The public has pretty well demonstrated that they prefer lower-price tickets over a higher-quality flying experience. So the airlines are giving the public what (the majority of) the public wants - a crappy, but cheap, experience.

Re:A man wouldn’t leave an overbooked United flight, so he w... by maxerickson on Monday April 10, 2017 @02:23PM (#14081185)
And yet the thing people actually shop on is price.
Re:A man wouldn’t leave an overbooked United flight, so he w... by dvcc on Monday April 10, 2017 @03:31PM (#14081793)
Well, differentiating airlines is hard. To me, a for the most part non-traveler, they all offer pretty much the same product, quality-wise. Unless I was to up my ticket to some other class, every coach ticket is pretty much the same. So what am I supposed to differentiate on other than price?
Re:A man wouldn’t leave an overbooked United flight, so he w... by jessaustin on Monday April 10, 2017 @03:40PM (#14081874)
Well, differentiating airlines is hard.

In future one might consider, "how likely are they to violently drag me off a plane?"

Re:A man wouldn’t leave an overbooked United flight, so he w... by dvcc on Monday April 10, 2017 @04:01PM (#14082037)
I'll be sure to select the non-violent checkbox on Google Flights, despite the need to save the $4.50 round-trip.
Re:A man wouldn’t leave an overbooked United flight, so he w... by FabHK on Tuesday April 11, 2017 @04:34PM (#14092193)
It is really rather easy to avoid it, just follow lawful orders by the flight crew.
Re:A man wouldn’t leave an overbooked United flight, so he w... by maxerickson on Monday April 10, 2017 @03:37PM (#14081850)
Sure, but part of the point is that it isn't an accident. Airlines are paying attention to what people respond to so instead of going out of their way to compete on quality or whatever other factors, they compete on price.
Re:A man wouldn’t leave an overbooked United flight, so he w... by dvcc on Monday April 10, 2017 @04:02PM (#14082045)
I understand, but I don't think we can put the blame on the consumer alone. When all pretty-much compete on price alone, we can only compare on price alone.
Re:A man wouldn’t leave an overbooked United flight, so he w... by mcv on Monday April 10, 2017 @07:02PM (#14083335)
If people manage to remember this event, they can now also compare on violently getting thrown off the plane.
Re:A man wouldn’t leave an overbooked United flight, so he w... by nostrademons on Monday April 10, 2017 @04:39PM (#14082324)
If people decide that that's actually likely to happen, nobody will buy airline tickets. You pay the airline to get you to your destination, but if it's likely that you won't actually get to your destination, why risk paying the airline?

That's the source of the brand damage here: many people (rightly or not) will be wondering whether the same thing might happen to them if they fly United, and decide it's not worth the risk.

Re:A man wouldn’t leave an overbooked United flight, so he w... by MattSteelblade on Monday April 10, 2017 @01:31PM (#14080697)
Airlines are legally allowed to overbook. It's an established practice.
Re:A man wouldn’t leave an overbooked United flight, so he w... by ptero on Monday April 10, 2017 @01:49PM (#14080879)
Yes, but then there is a prescribed compensation that everyone involuntarily denied boarding (IDB) is entitled. The vouchers is an attempt to avoid this IDB by getting someone to voluntarily fly later.

Plus, I am not a lawyer, but I think IDB means just that -- boarding. Once you board the airline cannot change its mind, not for commercial reasons (although it might be able to weasel out of that by getting everyone off and re-boarding without some people). Again, take with a grain of salt; this is just what I heard.

Re:A man wouldn’t leave an overbooked United flight, so he w... by khedoros1 on Monday April 10, 2017 @01:42PM (#14080798)
Well, yes, but established practice is to deny people the opportunity to board the plane, not to violently remove them after they've already been seated.
Re:A man wouldn’t leave an overbooked United flight, so he w... by cema on Monday April 10, 2017 @04:17PM (#14082158)
Seems like it may be crucial. I am really eager to see how it resolves!
Re:A man wouldn’t leave an overbooked United flight, so he w... by syshum on Monday April 10, 2017 @07:03PM (#14083338)
Just because it is legally allowed or an established practice does not make it right

Lots of things were legally allowed established practices until they were not; people realized they were unethical and immoral, hopefully people will begin to realize this practice is also unethical and work to abolish legal overselling

Re:A man wouldn’t leave an overbooked United flight, so he w... by FabHK on Tuesday April 11, 2017 @04:54PM (#14092339)
Yes, lots of things that are legal or established practice are not right.

But overbooking is almost certainly right. Look, fact is that some pax won't show up for their reservation. Without overbooking, planes would fly emptier, wasting money and damaging the environment.

The airlines have fairly good predictions in most cases, and people have different preferences, so that almost always in the small number of cases where there is not enough space you can get people to get bumped voluntarily. It's really a win-win.

Re:A man wouldn’t leave an overbooked United flight, so he w... by mcv on Monday April 10, 2017 @02:35PM (#14081271)
It's a terrible practice and it should be punished more so it will stop.
Re:A man wouldn’t leave an overbooked United flight, so he w... by enraged_camel on Monday April 10, 2017 @01:18PM (#14080564)
Simple: they announce that the plane is not taking off until enough seats open up. Then just wait.

Sure, the flight would be delayed, perhaps significantly, but the impact of that would pale in comparison to this horrendous PR controversy.

Re:A man wouldn’t leave an overbooked United flight, so he w... by greenyoda on Monday April 10, 2017 @04:04PM (#14082056)
Or, they could probably convince someone else to give up their seat voluntarily by just upping the incentive by a few hundred dollars. A very cheap solution, considering what the current fiasco will cost them.
Re:A man wouldn’t leave an overbooked United flight, so he w... by yeukhon on Monday April 10, 2017 @04:33PM (#14082269)
Or, let it go. Seriously, or buy tickets from other airlines.
Re:A man wouldn’t leave an overbooked United flight, so he w... by nunez on Monday April 10, 2017 @10:52PM (#14084478)
It costs a lot of money to idle a plane at the gate and even more if the crew times out and the flight gets cancelled. No-one is going to do that because of one difficult person
Re:A man wouldn’t leave an overbooked United flight, so he w... by ajmurmann on Tuesday April 11, 2017 @02:06AM (#14085240)
Or rather because of one difficult corporate miscalculation and unwillingness to pay more for people to get off. I got one would get off pretty much any flight for $10k. That seems cheaper to me than the cost of removing your paying customers by force.
Re:A man wouldn’t leave an overbooked United flight, so he w... by pbiggar on Monday April 10, 2017 @01:13PM (#14080488)
Revisited the decision to remove him.
Re:A man wouldn’t leave an overbooked United flight, so he w... by tomp on Monday April 10, 2017 @01:15PM (#14080526)
Maybe they could arrest him first? (Handcuffs and everything.) At least he would then realize that the situation is serious. Maybe also flash a gun or something...
Re:A man wouldn’t leave an overbooked United flight, so he w... by devereaux on Monday April 10, 2017 @01:20PM (#14080580)
yeah let's start toting gun at people who refuse to give up their paid seats.
Re:A man wouldn’t leave an overbooked United flight, so he w... by cmurf on Monday April 10, 2017 @04:56PM (#14082474)
I do not see how the passenger violated the contract of carriage.

Section 25 doesn't apply, they were not denied boarding. And I don't see anything in section 21 they've violated either. Their forced removal seems to be the airline violating their own contract, not the passenger.

https://www.united.com/web/en-US/content/contract-of-carriag...

Re:A man wouldn’t leave an overbooked United flight, so he w... by ars on Monday April 10, 2017 @01:36PM (#14080742)
> The real thing to fear here is the normalization of violence.

Then there's not much to fear, because I don't see anyone at all finding this normal. It's on every news site and social network, everyone is deeply disturbed about these events.

If anything this clearly shows that violence is FAR from normal in peoples' mind.

Re:A man wouldn’t leave an overbooked United flight, so he w... by randallsquared on Monday April 10, 2017 @02:38PM (#14081302)
The folks carrying out the orders found it normal. At least, we have no suggestion of any kind of extraordinary situation that justified them using violence.
Re:A man wouldn’t leave an overbooked United flight, so he w... by anon263626 on Monday April 10, 2017 @11:40PM (#14084656)
Exactly. Lining up intellectuals, journalists and others against the wall is one fewer, finite normalizations away from occurring.
Re:A man wouldn’t leave an overbooked United flight, so he w... by 67726e on Monday April 10, 2017 @01:06PM (#14080366)
So what do you do when someone refuses to leave?

I'm on the doctor's side, United should not overbook a plane and bump a customer to get their own people on board, but when someone refuses to leave what other options do you have? Taze him and drag him off? You'll have to use force to remove someone.

Re:A man wouldn’t leave an overbooked United flight, so he w... by doktrin on Monday April 10, 2017 @01:47PM (#14080857)
Like the GP said : this was a logistical problem. They needed to get 4 employees from point A to point B 300 miles away. There are several ways of tackling this challenge :

1. continue escalating their shitty voucher bribes : sooner or later someone's gonna bite

2. arrange alternate air transport for the crew : they're already in an airport, and 2 of their competitors (American, Southwest) have multiple direct flights between Chicago and Louisville each day

3. arrange ground transport : otherwise known as renting a car and driving. Not super fun, but I've had ironically had United pull that shit on me from NYC to DC - i.e. they cancelled a flight and put us on an overnight coach bus. If it's good enough for customers, it's good enough for the crew.

4. suck it up and delay whatever flight that crew was scheduled for. It sucks, but it was their mistake to overbook and this isn't a safety-critical situation.

Bottom line, there are about 951 different ways to tackle this problem and they chose the absolutely worst one out of the bunch. That kind of stupidity is legitimately impressive to behold.

Re:A man wouldn’t leave an overbooked United flight, so he w... by flukus on Monday April 10, 2017 @08:44PM (#14083915)
> 4. suck it up and delay whatever flight that crew was scheduled for. It sucks, but it was their mistake to overbook and this isn't a safety-critical situation.

Isn't there a good chance this happened anyway? I heard the plane was grounded for 2 hours.

Re:A man wouldn’t leave an overbooked United flight, so he w... by FabHK on Tuesday April 11, 2017 @04:57PM (#14092368)
United might not have gotten their crew there in time to fly the next day given legal rest requirements, in which case a whole planeload of people (and possibly more, due to knock-on effects) might have been denied a flight.
Re:A man wouldn’t leave an overbooked United flight, so he w... by avemg on Monday April 10, 2017 @01:14PM (#14080510)
There was no reason for this to even get to a point where physically removing a passenger who did nothing wrong was necessary. There was a very simple solution here: United wanted 4 seats, offered some vouchers, and got no takers. At that point, you start sweetening the deal for giving up your seat until you get some takers. I guarantee it wouldn't have taken much.
Re:A man wouldn’t leave an overbooked United flight, so he w... by mnglkhn2 on Monday April 10, 2017 @01:10PM (#14080431)
You beat them senseless! No need to increase the incentives. Same should apply in employment contracts: Hey, Joe, listen here! I need to randomly cut your pay and if you don't take it I have security nearby to convince you!

What else can you do?! Am I right?!

Re:A man wouldn’t leave an overbooked United flight, so he w... by ajmurmann on Tuesday April 11, 2017 @02:09AM (#14085255)
Isn't that what we used to do with striking employees?
Re:A man wouldn’t leave an overbooked United flight, so he w... by mnglkhn2 on Monday April 10, 2017 @01:17PM (#14080544)
If you pay me then you can come. It is called AirBnb. If you show up, settle in and then see me coming to you and asking you to go out since I need to use the room for myself for the night. Business-related stuff, you understand.

How do you feel? It is dark, rainy and tomorrow at 8 you have a job interview in the city.

You better pack up nicely and quickly, because I'll call the cops otherwise.

Let me know if you feel like you'd understand the situation.

Re:A man wouldn’t leave an overbooked United flight, so he w... by ptero on Monday April 10, 2017 @01:54PM (#14080927)
> So what do you do when someone refuses to leave?

They should not get into this situation. At ALL. They should, like they normally do, handle overbooking at the boarding stage -- by either offering compensation or by issuing IDB checks to people they choose to prevent from boarding.

What happened is major mistake and is morally despicable. I hope the passenger gets punitive damages.

Re:A man wouldn’t leave an overbooked United flight, so he w... by JumpCrisscross on Monday April 10, 2017 @01:22PM (#14080591)
> So what do you do when someone refuses to leave?

Pay another airline to ship your employees. This is nothing but horrible planning on United's part. Worst case: Google Maps says a 5-hour drive separates Chicago from Louisville.

Re:A man wouldn’t leave an overbooked United flight, so he w... by devereaux on Monday April 10, 2017 @01:18PM (#14080560)
What you do when someone refuses to leave their seat?

In the free market, you offer enough money until someone decides that the offer is good enough. Everybody has a price.

In a fascist place, you call the thugs to punch an asian doctor unconscious, so that he can be dragged away from his (paid) seat, so that employees can take their (free) seats

Re:A man wouldn’t leave an overbooked United flight, so he w... by KaoruAoiShiho on Monday April 10, 2017 @01:09PM (#14080421)
Raise the offer from $800, which is a low amount for an airline overbooking.
Re:A man wouldn’t leave an overbooked United flight, so he w... by AdamJacobMuller on Monday April 10, 2017 @01:12PM (#14080475)
Reverse auction.

Ok, we're offering $10,000 to anyone who gets off.

I see twenty hands and we only need four.

How about $8,000, ok, down to 19 hands.

10 minutes later, and they probably would have ended up paying LESS than $800/seat.

Re:A man wouldn’t leave an overbooked United flight, so he w... by ksrm on Monday April 10, 2017 @01:28PM (#14080666)
What is to stop the four "winners" of this auction demanding more money? (Apart from the threat of assault of course!)
Re:A man wouldn’t leave an overbooked United flight, so he w... by crooked-v on Monday April 10, 2017 @01:31PM (#14080700)
"Hey, so, these four are being jerks, so we're starting over again, but they're not allowed to participate."
Re:A man wouldn’t leave an overbooked United flight, so he w... by ksrm on Monday April 10, 2017 @01:34PM (#14080727)
So they're guaranteed a seat on the flight? Sounds like a winning strategy for them.
Re:A man wouldn’t leave an overbooked United flight, so he w... by acchow on Monday April 10, 2017 @07:49PM (#14083611)
Everyone gets a seat on the flight, except those volunteering to leave for the incentive...
Re:A man wouldn’t leave an overbooked United flight, so he w... by mthoms on Monday April 10, 2017 @02:41PM (#14081332)
In this hypothetical scenario, they were already guaranteed a seat on the plane.
Re:A man wouldn’t leave an overbooked United flight, so he w... by antoniuschan99 on Monday April 10, 2017 @01:15PM (#14080519)
From what I've read. Passengers offered $1500 to leave but the employees scoffed at that. Not sure how true though.
Re:A man wouldn’t leave an overbooked United flight, so he w... by FireBeyond on Monday April 10, 2017 @01:28PM (#14080670)
"Yeah, we're not doing that. We're canceling your ticket. You're now trespassing." seems like the attitude taken here.
Re:A man wouldn’t leave an overbooked United flight, so he w... by flukus on Monday April 10, 2017 @08:47PM (#14083934)
I've also read that it typically comes in the form of dozens of $100 flight vouchers that can't be used in combination. The compensation is essentially the airline printing their own money.
Re:A man wouldn’t leave an overbooked United flight, so he w... by nunez on Monday April 10, 2017 @10:53PM (#14084483)
I think the max that an airline can compensate people for an oversold flight is $1000 plus lodging.
Re:A man wouldn’t leave an overbooked United flight, so he w... by FabHK on Tuesday April 11, 2017 @05:01PM (#14092403)
USD 1350.

DOT, Air passenger "Bill of Rights"

https://www.transportation.gov/airconsumer/fly-rights#Overbo...

> If the substitute transportation is scheduled to get you to your destination more than two hours later (four hours internationally), or if the airline does not make any substitute travel arrangements for you, the compensation doubles (400% of your one-way fare, $1350 maximum).

Re:A man wouldn’t leave an overbooked United flight, so he w... by nunez on Saturday April 15, 2017 @04:54PM (#14122809)
You are correct
Re:A man wouldn’t leave an overbooked United flight, so he w... by ajmurmann on Tuesday April 11, 2017 @02:12AM (#14085267)
Where does that constraint come from? Is that self imposed?
Re:A man wouldn’t leave an overbooked United flight, so he w... by gizmodo59 on Monday April 10, 2017 @01:09PM (#14080403)
Why should he leave in the first place?
Re:A man wouldn’t leave an overbooked United flight, so he w... by crooked-v on Monday April 10, 2017 @01:08PM (#14080394)
Pick them up and carry them out. If necessary, bring in more people so that you can pick them up and carry them out without hurting them.
Re:A man wouldn’t leave an overbooked United flight, so he w... by maxerickson on Monday April 10, 2017 @01:06PM (#14080365)
Bah!

Our society is less violent today than even recent history and continued reductions are more likely than not.

Which I don't mean we shouldn't be concerned about unnecessary use of force, I mean that it requires very careful measurement to say that violence is being normalized (Rather than rejected).