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Re:Woman wins $10k judgment against Microsoft for forced Win... by givinguflac on Monday June 27, 2016 @11:03AM (#11986597)
Support it if you want, but you seriously think it's OK for the PC to restart in the middle of a call? What if the user is doing something mission critical; it's acceptable to just wait an hour (or more likely several) to get back to work because "MS knows best"?? There is nothing to stop it from just doing it all over again either. I will never use Windows again because of this behavior.
Re:Woman wins $10k judgment against Microsoft for forced Win... by Bartweiss on Monday June 27, 2016 @11:38AM (#11986867)
My biggest aggravation with Windows is the pattern of unapproved restarts.

Sure, there's usually a setting to disable it, and a popup to delay it, but it's not really enough. The setting appears unreliable at best, and the popup is useless when it pops under fullscreen programs.

It really only takes one ill-timed restart to damn an OS forever, especially when the restart is chased by lengthy (and impossible to decline) downtime while a patch or upgrade is installed. Restarting on someone during a Skype interview or business call is shockingly unacceptable, no matter how sensible the average case.

Re:Woman wins $10k judgment against Microsoft for forced Win... by JustSomeNobody on Monday June 27, 2016 @12:36PM (#11987335)
My biggest issue with Windows Update (specifically) is that it has absolutely no clue what a laptop is. If I'm on a laptop, I'm likely to be out working from site to site, so don't force me to keep my laptop ON so updates can install! Ugh. This is just stupid-headed engineering.
Re:Woman wins $10k judgment against Microsoft for forced Win... by freehunter on Monday June 27, 2016 @01:59PM (#11988020)
I love the "We will install updates at 3:30am". I'd really like to see you try. My laptop will be in my bag in the hotel room at 3:30am. Hilton will be really happy with you burning the building down when you remotely switch on my Thinkpad with no ventilation.
Re:Woman wins $10k judgment against Microsoft for forced Win... by LarbarBarking on Monday June 27, 2016 @04:54PM (#11989392)
Woke up one morning to a very hot Thinkpad in my bag. Windows 10 did exactly that. Extremely frustrating.
Re:Woman wins $10k judgment against Microsoft for forced Win... by noxToken on Monday June 27, 2016 @02:07PM (#11988070)
I have never had a Windows laptop boot up for scheduled updates. In that event, it always waitied for the next manual boot.
Re:Woman wins $10k judgment against Microsoft for forced Win... by freehunter on Monday June 27, 2016 @02:17PM (#11988174)
Yeah, I haven't either, that's why I said "I'd love to see you try". You'd think the system would be smart enough to realize that it's literally never been awake at 3:30am.
Re:Woman wins $10k judgment against Microsoft for forced Win... by morcheeba on Monday June 27, 2016 @06:40PM (#11990087)
The ACPI power spec allows the computer to set an alarm and have it woken up at a particular time... like 3:30am
Re:Woman wins $10k judgment against Microsoft for forced Win... by TeMPOraL on Monday June 27, 2016 @05:38PM (#11989716)
I experience that constantly on any laptop I use because I pretty much never turn them off - they go to sleep mode when not used. Every now and then I find the laptop running with a clean desktop after logging in - because it decided to reboot and install updates somewhen during the night.

I've been an enemy of automated updates ever since, many years ago, I went to the kitchen to boil the water for a tea, and there suddenly I heard the PC speaker beeping - oh, Windows decided to count down from "5 minutes" and reboot.

Re:Woman wins $10k judgment against Microsoft for forced Win... by newjersey on Monday June 27, 2016 @10:43PM (#11991138)
I think automated updates are fine but require user's intervention to restart. Don't restart automatically on their behalf.
Re:Woman wins $10k judgment against Microsoft for forced Win... by gpvos on Tuesday June 28, 2016 @02:55AM (#11991954)
They are not fine. For example, Outlook (on my work PC) tends to become non-functional when an update is pending.
Re:Woman wins $10k judgment against Microsoft for forced Win... by newjersey on Tuesday June 28, 2016 @07:00AM (#11992730)
That's just P* poor quality and lack of care at Microsoft. When I think of automatic updates, I am thinking about automatic security updates on Ubuntu server. I'm sure canonical will screw things up at some point as well though.

I guess it is easy and tempting to say "just turn it off and on again" on consumer electronics and end user computers. :/

Why would an application become non-functional when an update is pending? Perhaps a critical security vulnerability?

Re:Woman wins $10k judgment against Microsoft for forced Win... by delecti on Monday June 27, 2016 @03:09PM (#11988623)
If the computer is sleeping it can wake up. Not sure about hibernate.
Re:Woman wins $10k judgment against Microsoft for forced Win... by cptskippy on Monday June 27, 2016 @05:05PM (#11989482)
It can't in hibernate because it's the state as shutdown. The deep sleep introduced in new versions of Windows might still be able to wakeup though.
Re:Woman wins $10k judgment against Microsoft for forced Win... by godzilla82 on Wednesday June 29, 2016 @12:32AM (#11999507)
> it has absolutely no clue what a laptop is

It also has no clue what a server is. Servers with Windows 2012 R2, force the users to reboot. How stupid are microsoft, that they assume that people will be ok with rebooting production servers in the middle of the day.

Re:Woman wins $10k judgment against Microsoft for forced Win... by squeaky-clean on Monday June 27, 2016 @05:18PM (#11989583)
> The setting appears unreliable at best, and the popup is useless when it pops under fullscreen programs

This! Anyone saying this is new behavior caused by the Windows 10 update has never been booted out of a WoW raid at 3 am because the restart pop-up didn't show beneath the game window. Windows Update has been doing this since XP.

Re:Woman wins $10k judgment against Microsoft for forced Win... by WorldMaker on Monday June 27, 2016 @12:17PM (#11987153)
The interesting thing here is that Windows 8, 8.1 and 10 all improved the Windows Update restart timing logic and made it more transparent. (There's a section that states "A restart is planned, Windows has determined the most likely idle time to try the restart is 3:43am" now, for instance.)

In this case it's Windows 7's Restart logic that is old/bad (and long has been), not Windows 10, but Windows 10 of course is getting blamed for it, not Windows 7.

It's another reason people should stop worrying and upgrade to Windows 10. ;)

Re:Woman wins $10k judgment against Microsoft for forced Win... by Decade on Monday June 27, 2016 @01:08PM (#11987574)
In my opinion, there is never a good time to restart. That is simply an artifact of the sad historical circumstances that led to the current state of operating systems.

I don’t particularly enjoy waking up to all my programs are closed because Windows decided that tonight was the night that it restarted.

It’s slightly better on MacOS, where programs using MacOS-specific APIs can restore their state on startup, but that doesn’t include most of the third-party applications. But MacOS doesn’t force the reboot. Yet.

Re:Woman wins $10k judgment against Microsoft for forced Win... by WorldMaker on Monday June 27, 2016 @03:50PM (#11988946)
One of the things I thought Windows 8 did really right was trying to instill into applications the lifecycle that they could be force closed/rebooted at any time and should be good at saving and restoring state across application starts. This is good beyond just system restarts and good in general to know that applications would typically come back to where you left off after the system losing connectivity or going to sleep or unloading an application to save memory/CPU while you aren't actively using it.

The complaints about this lifecycle model from app developers is that is hard to program for. Windows 8 was also strict enough forcing this lifecycle (closing out applications sometimes seconds after minimizing and attempting to restore them quickly on window restore) that it showed how bad developers can be at programming hard things like proper app lifecycle management, so they begged Windows to be less strict about it.

(That was one of the magic things about Windows 8 that Windows 10 doesn't quite replicate: minimizing a properly built application and watching the application's memory and CPU usage quickly drop to zero.)

Re:Woman wins $10k judgment against Microsoft for forced Win... by TeMPOraL on Monday June 27, 2016 @05:45PM (#11989766)
That's the very reason I didn't use any Metro apps on my work computer. They would get swapped out of memory and killed whenever I ALT+TABbed from them. Not joking. Every time I wanted to switch to a normal app for a second and then back to the Metro one, the latter would have to "restore" itself (and guess what, it never restored to the point I last left it).

Of course I know the reason - that's because my machine is memory constrained, I routinely run on ~90% RAM usage. But hey, that 8GB of RAM isn't here for vacation, it's to be used.

Personally, I find the mobile app lifecycle - which is where they took the idea from - to be incredibly annoying. I like to have control both when applications die and when they start up (which, on Android, is utterly unpredictable).

Re:Woman wins $10k judgment against Microsoft for forced Win... by emp_zealoth on Monday June 27, 2016 @06:28PM (#11990028)
Oh, but it's great! I can't browse most sites on my android because the LMK for some reason starts with the damn browser. I love it! /s
Re:Woman wins $10k judgment against Microsoft for forced Win... by fake-name on Monday June 27, 2016 @05:23PM (#11989612)
The problem with this lifecycle assumption is that there is no way to opt out.

I have a "metro" style SSH application, and windows regularly decides it should close it, which kills my active SSH sessions.

I understand that they removed the ability to opt-out to force developers to change to a more appropriate model, but there are cases where a task cannot be suspended (because, for example, it's interacting with another computer). Having to re-log-in to my ssh session the 4th or 5th time in an hour is absolutely infuriating.

Re:Woman wins $10k judgment against Microsoft for forced Win... by WorldMaker on Monday June 27, 2016 @06:08PM (#11989916)
You can opt out by creating a background process. The thing that makes that part complicated is that there is a background process lifecycle to learn (including interactions between a UI process and background process). Also, Windows wants a bit more of an explicit knowledge than say classic Win32 about what the background process is for so it can best manage it.

The support for background processes continues to improve. Windows 10, for instance, now supports a "single instance" background processing model where background processes can be seen as an invocation of the UI app (if already running) and vice versa (the UI app is presented as an invocation to the background process if that is already running) with hand-offs from one to the other, simplifying the programming of some of the interactions between background and UI for some apps.

Re:Woman wins $10k judgment against Microsoft for forced Win... by fapjacks on Monday June 27, 2016 @02:09PM (#11988093)
For the record, Linux does not do this, and it is an operating system.
Re:Woman wins $10k judgment against Microsoft for forced Win... by notalaser on Monday June 27, 2016 @02:48PM (#11988455)
On the other hand, many/most distributions have major releases every 6-12 months, and the upgrade process is a lot more hit and miss. I have Debian and (unexpectedly enough...) Fedora services that I've managed to drag along two and, respectively, three major releases. On the other hand, I can't remember ever managing to get a clean upgrade on Ubuntu after 8.04 or so. My latest attempt has been miserable, I spent half a day nursing my Ubuntu station at work back to health.

Besides, it's a trend that I expect to see reversed soon enough, given the direction in which Linux desktop is heading nowadays.

Edit: empirically, what has greatly simplified my life in this matter is being old-fashioned about partitioning. I keep /home and /opt separate, so upgrading typically consists of saving a list of packages, wiping everything but /home and /opt, doing a fresh install and reinstalling the packages. Depending on what I'm installing (OpenBSD on my laptop, Debian on my desktop) it takes about five minutes of accepting defaults and waiting for progress bars to fill, then another ten minutes until the packages installs (most of those ten minutes is spent on LaTeX, to be honest).

Re:Woman wins $10k judgment against Microsoft for forced Win... by fabianhjr on Monday June 27, 2016 @03:06PM (#11988604)
> many/most distributions have major releases every 6-12 months, and the upgrade process is a lot more hit and miss.

You might want to try a rolling release distro, something like Antergos (Arch + Tweaks)

Re:Woman wins $10k judgment against Microsoft for forced Win... by notalaser on Monday June 27, 2016 @03:52PM (#11988956)
I used Gentoo for a very long time (2005-ish to 2009 or so) and tried Arch, too, both back then (after I, uh, toasted a power supply compiling packages for five days straight) and more recently, about a year ago. It's a very good approach, but far too high-maintenance for my taste. During my (latest) short stint with Arch, I became a walking bug tracker. Stick to Adwaita because everything else breaks, don't do that in a KDE app because it crashes, try to reboot my computer only to find out it's stuck in a loop because some process can't notify some other process through D-Bus...

There's a bunch of stuff that doesn't work on Debian, either, but at least it's the same stuff for about a year or so.

Nowadays I get to write Linux software at work so I get all the bleeding-edge stuff there, and dealing with the latest and greatest breakage is part of my everyday job. I have no desire to do it at home, too.

Edit: plus, to put it bluntly, it's really no longer fun. When I said goodbye to Windows, back in nineteen-ninety-something, I did it to get away from the mind-boggling complexity and uncustomizable blackbox blurb on my hard drive.

Nowadays, it's an order of magnitude more complex; some of it is unwarranted and much of it just isn't reliable. Windows' and OS X's isn't, either, but at least it's nicely tucked away behind an interface that works, so you're not exposed to the crap underneath. I spend a lot more time wrestling with my computer than I'd like to.

I can mostly navigate through this whole maze of thisandthatkit and systemd-everything, largely because I'm exposed to it for eight hours a day, whether I want it or not, and have seen it being developed. But I don't think it's sustainable, and I have a feeling I'm going to call it quits one day.

Re:Woman wins $10k judgment against Microsoft for forced Win... by digi_owl on Friday July 01, 2016 @05:27AM (#12014776)
Best i can tell the complexity comes from a misguided idea that if just the DEs simplify and automate common tasks, Linux on the desktop will happen.

End result is that the DE people keep pushing ever deeper in the stack, violating long standing layering, that made it easier to reason about why something broke, in the process.

Re:Woman wins $10k judgment against Microsoft for forced Win... by cptskippy on Monday June 27, 2016 @05:13PM (#11989547)
This type of grass is always greener answer is why the Linux desktop experience is so poor. If someone follows that advice they may fix one issue they have but in return they get a whole new set of problems to discover and troubleshoot or run away from.
Re:Woman wins $10k judgment against Microsoft for forced Win... by TeMPOraL on Monday June 27, 2016 @05:47PM (#11989783)
They say that using Linux is constantly solving some problems, only for the solutions to produce more problems for you to tackle. You stop when the next problem you face is not annoying enough to care.
Re:Woman wins $10k judgment against Microsoft for forced Win... by notalaser on Tuesday June 28, 2016 @09:12AM (#11993492)
There was a point, somewhere between 2009ish and 2011ish, when that was really no longer true, except for the distributions that hopped on the PulseAudio boat really early and had audio broken for a few releases.

I have no idea what happened after that but it's really screwed up.

Re:Woman wins $10k judgment against Microsoft for forced Win... by cptskippy on Tuesday June 28, 2016 @09:16AM (#11993519)
What happened in 2011ish that made everything go to hell again?
Re:Woman wins $10k judgment against Microsoft for forced Win... by notalaser on Wednesday June 29, 2016 @01:25PM (#12003122)
I wish I knew.
Re:Woman wins $10k judgment against Microsoft for forced Win... by blakeyrat on Monday June 27, 2016 @04:58PM (#11989427)
Microsoft restarts because updates are in files that are "locked" and can't be switched-out until the system is rebooted. After you install the update, but before you reboot, your system is still running the old known-buggy code.

Linux doesn't lock files; instead it creates in-memory copies of them. So the updater can update the on-disk version without any troubles. But if you think about it, it has the exact same problem: until you reboot, your Linux box is still running the known-buggy code.

So there's absolutely no technical reason Windows needs to reboot more than Linux. The only difference is that Linux developers decided "meh, the user can reboot when they want". But unless you reboot after installing your Linux updates, your computer still has the bugs.

Re:Woman wins $10k judgment against Microsoft for forced Win... by jameskegel on Monday June 27, 2016 @06:02PM (#11989892)
> But if you think about it, it has the exact same problem: until you reboot, your Linux box is still running the known-buggy code.

This has not been true for some time, and not in any mainstream distributions currently that come to mind.

Re:Woman wins $10k judgment against Microsoft for forced Win... by blakeyrat on Monday June 27, 2016 @06:15PM (#11989952)
How do they solve the problem without requiring, at minimum, closing all of the user's applications and restarting them, then closing all system services and restarting them? (At which point, you've basically done a de-facto OS restart.)
Re:Woman wins $10k judgment against Microsoft for forced Win... by Decade on Tuesday June 28, 2016 @05:30AM (#11992471)
On Windows, once in a while there is a Patch Tuesday when the only update is Internet Explorer, a program that I neither wanted, nor installed, nor opened since I got tired of it years ago. Clearly, I need to reboot my computer for this.

On Ubuntu, certain packages are labeled as needing a reboot, and when you update them the control menu thing with a gear in the upper-right corner turns red, and the Update utility says you should reboot. Then you know you should, but it doesn’t force you to.

EDIT: There’s also Ksplice, which was going be a standard until Oracle bought it, and Red Hat kpatch. Those allow you to update a kernel without rebooting. Most other programs still require restarting, but Linux benefits from a saner architecture, where the web browser isn’t an “integral part of the operating system,” and the font renderer for the GUI and for printing is not part of the kernel. You need to reboot less.

Re:Woman wins $10k judgment against Microsoft for forced Win... by blakeyrat on Tuesday June 28, 2016 @02:56PM (#11996468)
Your answer doesn't really address the question.

Jameskegel said that in any "mainstream distributions", after you run an update but before you reboot, the OS is running the updated libraries. I honestly don't understand how that is possible.

Re:Woman wins $10k judgment against Microsoft for forced Win... by fapjacks on Tuesday June 28, 2016 @03:23PM (#11996721)
Re:Woman wins $10k judgment against Microsoft for forced Win... by blakeyrat on Tuesday June 28, 2016 @04:00PM (#11997037)
Right but that very answer says:

> Newly created processes will use the updated contents, running applications will access the old version.

In other words, currently running code is still running the known-buggy version, exactly what I said originally that kicked-off this whole discussion.

Re:Woman wins $10k judgment against Microsoft for forced Win... by fapjacks on Tuesday June 28, 2016 @11:56PM (#11999397)
No, what you said was: "until you reboot, your Linux box is still running the known-buggy code"

And then later in the same post (just so we're clear about what you said): "But unless you reboot after installing your Linux updates, your computer still has the bugs."

Linux does not require a reboot to update.

Re:Woman wins $10k judgment against Microsoft for forced Win... by jameskegel on Monday June 27, 2016 @06:33PM (#11990051)
>How do they solve the problem without requiring, at minimum, closing all of the user's applications and restarting them, then closing all system services and restarting them? (At which point, you've basically done a de-facto OS restart.)

But this is not what you suggested, is it?

Re:Woman wins $10k judgment against Microsoft for forced Win... by blakeyrat on Tuesday June 28, 2016 @02:58PM (#11996488)
I don't understand this answer, and I don't recall "suggesting" anything.
Re:Woman wins $10k judgment against Microsoft for forced Win... by jameskegel on Tuesday June 28, 2016 @05:32PM (#11997756)
Settle down. You seem to be taking some heat in the comments, so I'll recuse myself from this discussion, as I feel we are no longer making progress in an intellectual context.
Re:Woman wins $10k judgment against Microsoft for forced Win... by blakeyrat on Tuesday June 28, 2016 @05:55PM (#11997897)
It would help to "make progress in an intellectual context" if you'd deign to back-up the claim you made, which I now strongly suspect was simply incorrect from the start.

But hey, suit yourself.

Re:Woman wins $10k judgment against Microsoft for forced Win... by stinos on Monday June 27, 2016 @03:15PM (#11988668)
If with this you mean requiring a restart then arent' you wrong? Ubuntu is linux, right, so it's an operating system, and it has stuff like /var/run/reboot-required.pkgs so it's not like all linux flavors out there don't ever require reboots.

If you meant forced restarts at a given time (or whatever windows 10 does) then you're right. For now, and hopefully forever.

Re:Woman wins $10k judgment against Microsoft for forced Win... by fapjacks on Monday June 27, 2016 @05:57PM (#11989850)
No, you're wrong. Ubuntu will not ever force you to reboot your machine. The most it will do is recommend a restart.
Re:Woman wins $10k judgment against Microsoft for forced Win... by PhasmaFelis on Monday June 27, 2016 @12:31PM (#11987281)
That's not an excuse. Microsoft can and has been pushing updates to 7 to enable the constant upgrade nagging. They've even been continually pushing new updates that get more and more naggy. There is nothing preventing them from including an update that makes 7's restart logic less sadistic, but they've chosen not to do that.
Re:Woman wins $10k judgment against Microsoft for forced Win... by eropple on Monday June 27, 2016 @01:52PM (#11987949)
Can you explain to me why Microsoft should expend time and effort to encourage behavior (staying on Windows 7) that increases their costs and increases fragility in their ecosystem? I'm not sympathetic to the dark patterns they use to push people to upgrade, but I'm 100% onboard with not pushing improvements to an older operating system.
Re:Woman wins $10k judgment against Microsoft for forced Win... by sametmax on Monday June 27, 2016 @03:42PM (#11988882)
Because we paid for their OS and expect it to be supported ?

Windows 8 was out in 2013, 3 fraking years ago. Even Ubuntu, which is free, has LTS supported for 5 years.

When you pay good money for an OS you use in your business, it's damn logical you want it to last you almost a decade without having to play the upgrade game all over again.

I don't have time for that. I don't have the money for that. And I don't need that. The OS is not a product I want to think about, it's this transparent thing that I'm supposed to forget while I doing actual work.

This Windows upgrade is uneeded and unwanted.

Yet it kept comming back to disturb me in my work with stupid notifications, reminding me that one day, it may reboot my computer at the worst moment, eat all my hard drive space or make me loose hours locking my computer.

What happened ? Well, one day my windows pratition broke for some reason I can't figure out and I got a perpetual guest account. I'm not even trying to fix it. I just stay 100% of my time on my Ubuntu one, because I don't want to deal with it.

Re:Woman wins $10k judgment against Microsoft for forced Win... by eropple on Monday June 27, 2016 @03:49PM (#11988939)
> Because we paid for their OS and expect it to be supported ?

The upgrade is free. You are being supported. You can choose not to upgrade (and I think you're wrong, but it is your choice). What I don't understand the mindset behind "no, I won't upgrade, but I want a bunch of feature-change patches without making me upgrade" (as with the assertion that the auto-restart logic could/should be changed for Windows 7, not Windows 8).

Re:Woman wins $10k judgment against Microsoft for forced Win... by sametmax on Tuesday June 28, 2016 @12:20PM (#11995005)
No, forcing a version change using the excuse of security is not being supported. Ubuntu has security patches for 5 years and it's free. I pay for windows, give me my security patches.
Re:Woman wins $10k judgment against Microsoft for forced Win... by qbrass on Monday June 27, 2016 @04:28PM (#11989213)
Because it's a problem that should have been fixed 15 years ago.
Re:Woman wins $10k judgment against Microsoft for forced Win... by abakker on Monday June 27, 2016 @02:14PM (#11988142)
What about a computer that runs a specific piece of software (say, Mach3 for CNC control) that doesn't have a win10 alternative. It only runs in windows 7 32 bit. There is no good alternative. I would prefer to make the determination that the machine will NEVER update. I just need it to remain the same until mach 3 updates or an alternative comes along.
Re:Woman wins $10k judgment against Microsoft for forced Win... by tracker1 on Monday June 27, 2016 @03:19PM (#11988697)
Then disconnect it from the internet, and disable automatic updates... easy, peasy.

edit: regarding downvotes... if the software versioning is mission critical for a system, then having automatic updates and being connected to an external network is a risk to that critical system. I wasn't trying to be pedantic, but was being perhaps more terse than some may appreciate.

Re:Woman wins $10k judgment against Microsoft for forced Win... by oxide on Monday June 27, 2016 @07:02PM (#11990193)
>Then disconnect it from the internet

this is not a solution to a problem. it's incredibly reductive and close-minded.

Re:Woman wins $10k judgment against Microsoft for forced Win... by eropple on Monday June 27, 2016 @03:50PM (#11988943)
My understanding (I don't keep old OSes around so I can't test) is that Automatic Updates settings are still honored. Is this incorrect?

Past that, is there a reason that system should be connected to the Internet in the first place?

Re:Woman wins $10k judgment against Microsoft for forced Win... by marssaxman on Monday June 27, 2016 @03:01PM (#11988576)
How about this: it's none of their business what people choose to do with their computers. It's not their ecosystem.
Re:Woman wins $10k judgment against Microsoft for forced Win... by majewsky on Monday June 27, 2016 @03:23PM (#11988739)
I disagree. Outdated and thus soon malware-ridden systems are a threat to all systems connected directly or indirectly to them, so users are obliged either to keep their systems clean and up-to-date. Either themselves or through experts, or through automated servicing.

Much like how cars must be serviced in regular intervals if they are to be operated on shared infrastructure (roads).

Re:Woman wins $10k judgment against Microsoft for forced Win... by marssaxman on Monday June 27, 2016 @06:42PM (#11990098)
Well, that's a reasonable point of view, but it's not Microsoft's job to make it happen. I could see a reasonable case for the idea that people should be held liable for hosting malware on their computers, and that failing to patch security holes could have some kind of secondary liability consequences. If that were the law, it might well make sense for Microsoft to offer upgrade contracts as a form of insurance. Refusing to accept an upgrade would then reasonably terminate the insurance agreement, and it would now be your job to keep your machine safe. Most people wouldn't be up for that and would probably opt to upgrade instead.

But that is not the world we live in, and those are not the rules in play, and even if they were, forcibly updating people's machines against their wishes would not be the solution.

Re:Woman wins $10k judgment against Microsoft for forced Win... by NamTaf on Monday June 27, 2016 @08:37PM (#11990671)
Except MS is the one who cops the blame, the negative PR and the reputation of being insecure when malware runs rife across old Windows systems that weren't patched for years.

There's literally no way they can win this. If they force updates they're evil for rebooting PCs. If they don't, users don't update because it's always inconvenient and then they blame MS on malware.

Re:Woman wins $10k judgment against Microsoft for forced Win... by PhasmaFelis on Tuesday June 28, 2016 @03:48PM (#11996938)
They could design an OS that doesn't require a full reboot after every piddling little update.

Windows has actually gotten better at this over the years, but it's still nowhere near every other OS in the world.

Re:Woman wins $10k judgment against Microsoft for forced Win... by Chris2048 on Tuesday June 28, 2016 @05:52AM (#11992530)
> Except MS is the one who cops the blame

When?

Re:Woman wins $10k judgment against Microsoft for forced Win... by cortic on Monday June 27, 2016 @05:37PM (#11989715)
There is a difference between regular mandated services and waking up one morning to find they have replaced my much loved (and customized) Mercedes with a bloody Skoda.
Re:Woman wins $10k judgment against Microsoft for forced Win... by wang_li on Monday June 27, 2016 @02:33PM (#11988345)
They should simply perform their obligations around providing fixes for the product for the duration of the advertised support period.

That they are running software on thousands or hundreds of thousands of machines that was advertised as an update but is instead advertware is a crap move on their part. It's probably not a strong legal argument, but IMO they should be paying me to use my system to run software of their choice, much in the way that I would pay to use Azure to run software of my choice on their systems.

Re:Woman wins $10k judgment against Microsoft for forced Win... by tracker1 on Monday June 27, 2016 @03:18PM (#11988688)
I'll agree that the nagware aspect is pretty harsh, but disagree they shouldn't have pushed it via autoupdate... it really is an opportunity to update/upgrade to a new version... or would you expect ubuntu to not tell you there's a new version you can upgrade to as well?

That said, I'm kind of with GP, I'd rather have most people updated to the current windows, spyware issues aside, it's better for stability/security.

Re:Woman wins $10k judgment against Microsoft for forced Win... by psook on Monday June 27, 2016 @03:59PM (#11989000)
Because it breaks screenreaders for the blind and it doesn't offer a solution to that.
Re:Woman wins $10k judgment against Microsoft for forced Win... by PhasmaFelis on Monday June 27, 2016 @06:00PM (#11989874)
IF you have enough time to push an update that causes people's computers to shut down and install a new operating system in the middle of a Skype call, then you have enough time to fix that glaring problem.
Re:Woman wins $10k judgment against Microsoft for forced Win... by malka on Monday June 27, 2016 @01:12PM (#11987621)
> It's another reason people should stop worrying and upgrade to Windows 10. ;)

Never. Microsoft has lost my trust forever with these issues.

Re:Woman wins $10k judgment against Microsoft for forced Win... by oxide on Monday June 27, 2016 @03:22PM (#11988732)
The only reason for me to upgrade is DirectX 12 exclusivity, a practice I personally abhor, and always have. Luckily, there are no games on the PC that use DirectX12 beyond some hackjob implementations for DX11 games. I think I'll be just fine on Windows 7.

I may upgrade when the OS is "finished." For now, though, I think I'll let others trudge through the mud of a forced public beta.

Maybe, just maybe, I might take the plunge when the video games I built my PC for actually require me to.

Until then? No thank you.

Re:Woman wins $10k judgment against Microsoft for forced Win... by TeMPOraL on Monday June 27, 2016 @05:40PM (#11989735)
Oh, frak their idea of "idle time". I went to settings to change it, I honestly wanted to give it a reasonable time window when I'm not likely to use the machine. Guess what? The "busy time" is limited to 8 hours. Because no one ever uses a computer for more than 8 hours a day? Well, but I do. Frak that.
Re:Woman wins $10k judgment against Microsoft for forced Win... by Aelius on Monday June 27, 2016 @04:32PM (#11989238)
Windows 7 would forcibly shut down and reboot, without warning or indication, if you delayed updates long enough. Any laptop I owned with 7 could and often did spontaneously restart, no matter what I was doing.

I'm not shy about installing updates, but if I'm busy working I would delay it a couple times. Then I'd not use the laptop for a few days (with it in sleep mode), by then I'd have forgotten about the update. I was bitten by forced reboots in 7 many times.

8 added a "Your PC will reboot in 15 minutes" and that was so much better from a laptop perspective. W10 insider builds currently tell you to set "inactive hours", and this works fairly well for both phone and laptop. My phone updates while I sleep, my laptop pings me to reboot at my leisure, for it is never awake & inactive.

Re:Woman wins $10k judgment against Microsoft for forced Win... by vocatus_gate on Monday June 27, 2016 @04:54PM (#11989386)
Disable the "Windows Update" service. Problem solved.
Re:Woman wins $10k judgment against Microsoft for forced Win... by snerbles on Monday June 27, 2016 @11:41AM (#11986888)
It was either not fully thought out, or Microsoft's analysis figured that it would cost less to do it this way.

Anecdote: When I worked dispatch, the local Network Operations Center pushed out an update that forcibly rebooted all of our Windows workstations...including the machine that ran inbound emergency calls. The admins at the NOC didn't think that anyone would dial 911 at three in the morning. No malfeasance, but a simple lack of foresight.

Re:Woman wins $10k judgment against Microsoft for forced Win... by Fordrus on Monday June 27, 2016 @12:36PM (#11987328)
See, this is a GREAT comparison, because thinking, "No one will call 911 at 3am" EASILY falls into the realm of destructive negligence. Like "I didn't realize these cars could be hit from the side!" or, "I didn't realize how much worse I drive when I am drunk, officer!"

In the 3am 911 case, those admins could EASILY have cost LIVES with their decision. If that inbound call handler's machine had updates waiting, or more especially had any difficulty installing those updates, you could've had HOURS of downtime in a scenario where MINUTES mean life or death!

I guess my main point is that naivete like that is called criminal negligence and is punishable under the law in many cases. There may have been no malicious intent, but in a case so potentially catastrophic, it hardly matters, and if those admins didn't get into DEEP TROUBLE, they're either very lucky or your administrative discipline system is VERY broken.

And Microsoft is straying into similar territory with this whole thing.

Re:Woman wins $10k judgment against Microsoft for forced Win... by freehunter on Monday June 27, 2016 @02:02PM (#11988042)
That's why you have change control meetings with a change advisory board. Yes they're boring and yes very often the changes don't affect you at all, but it's really nice to hear an admin say "we're taking down critical system X at Y time" and have the ability to say "no you won't, that's when Operation Z is being run".

And that's why a liaison from the "business" side of the organization should be in those meetings too.

Re:Woman wins $10k judgment against Microsoft for forced Win... by vocatus_gate on Monday June 27, 2016 @04:58PM (#11989429)
I'm working in Antarctica and we BARELY caught one of our science systems a couple hours before it was about to kick off that stupid auto-upgrade. It would have broke a very expensive and custom box built to run these experiments, which was transported down here at great cost. If I hadn't been wandering by checking on something else I'd never have seen the window and it would've wrecked some poor grantee's years and years of work, just like that.
Re:Woman wins $10k judgment against Microsoft for forced Win... by blakeyrat on Monday June 27, 2016 @05:07PM (#11989500)
If it's so critical, why hadn't anybody turned off auto-updates?

This problem isn't new with Windows 10. It could have just as easily upgrade to a new Windows 7 patch which broke the product.

Re:Woman wins $10k judgment against Microsoft for forced Win... by vocatus_gate on Tuesday June 28, 2016 @11:44AM (#11994654)
Do you want the real answer?

Every grantee and science group is different, and builds their boxes back in the States with varying levels of IT competence. Being a wizard in geothermal imaging doesn't mean you're a wizard in building Windows 10 boxes.

So there's all these varying groups (we support over 20 different science groups on our station alone) building their custom boxes on a variety of OS's and hardware to support all their strange sensors and equipment, and many of them are so specialized that no one is allowed to touch them. Nearly all science systems run Windows 7 or some flavor of Linux, and because there is literally YEARS of work leading up to one of these systems appearing on station, we are loath to touch them for fear of breaking some long-running or fragile science project.

In this situation I used my best judgement and determined that blocking Windows 10 would prevent more problems than it would cause for this group, and fortunately I was right.

Re:Woman wins $10k judgment against Microsoft for forced Win... by blakeyrat on Tuesday June 28, 2016 @02:51PM (#11996422)
Right; but you're solving a symptom, not the problem. It sounds like what you really need is some sort of approval process, or at the very least a checklist, to ensure these machines are configured in the way they should be. Or, at the very least, that the teams involved understand the implications of a computer sitting in a base in the middle of nowhere with auto-updates turned on.

The point I was trying to make is that the problem you're seeing isn't specific to Windows 10; it could have easily happened on Windows 7 or 8 or 8.1 instead.

Re:Woman wins $10k judgment against Microsoft for forced Win... by snerbles on Monday June 27, 2016 @12:53PM (#11987471)
> and if those admins didn't get into DEEP TROUBLE, they're either very lucky or your administrative discipline system is VERY broken

Our commander talked to their commander, I'm sure at least one finger was wagged at them in disapproval.

Re:Woman wins $10k judgment against Microsoft for forced Win... by tremon on Monday June 27, 2016 @01:21PM (#11987683)
and this is how incompetence lives on.
Re:Woman wins $10k judgment against Microsoft for forced Win... by blakeyrat on Monday June 27, 2016 @05:06PM (#11989483)
A computer that reboots to update to Windows 10 could also have updated to install a bug patch; it was set to auto-update.

If a computer system is so mission-critical that it should never updated, well, Windows has a setting for that-- so turn it on!

Re:Woman wins $10k judgment against Microsoft for forced Win... by mikeash on Monday June 27, 2016 @02:09PM (#11988095)
That's terrifying. Why are inbound calls dependent on a Windows machine at all?
Re:Woman wins $10k judgment against Microsoft for forced Win... by snerbles on Monday June 27, 2016 @02:11PM (#11988110)
DoD contractors.
Re:Woman wins $10k judgment against Microsoft for forced Win... by cordite on Monday June 27, 2016 @01:03PM (#11987551)
Restarting and installing a new OS without intent during a call is definitely bad.

Also, restarting to install updates while in the middle of a presentation at work was disrupting and humiliating. Happened to me.

Re:Woman wins $10k judgment against Microsoft for forced Win... by wvenable on Monday June 27, 2016 @11:09AM (#11986640)
I just did the Windows 10 upgrade on my laptop and at no point could I start the upgrade without explicitly clicking a button. In addition, the process starts by immediately rebooting (after downloading via Windows update and asking you to start it).
Re:Woman wins $10k judgment against Microsoft for forced Win... by pdx on Monday June 27, 2016 @11:38AM (#11986870)
That's a really interesting story. Let me tell you another one. Both my wife's and my son's computers updated automatically, with no button presses on their parts, even after them pressing "do not update" on all the nag screens for the past several months.
Re:Woman wins $10k judgment against Microsoft for forced Win... by wvenable on Monday June 27, 2016 @11:49AM (#11986958)
You at least have accept the license agreement, which is true of almost every piece of software. I've still got half my machines on Windows 7/8 and I haven't upgraded them yet.

On this laptop I actually had it download Windows 10 but I wasn't ready to upgrade so I held it off for another week. I still had to press something to get it to start.

Re:Woman wins $10k judgment against Microsoft for forced Win... by Decade on Monday June 27, 2016 @01:11PM (#11987607)
I’ve never seen this. Partly it may be A/B testing and I was never in the B group, but I think people are closing dialog boxes without thinking enough about how they’re closing them, and accidentally agreeing to upgrade.
Re:Woman wins $10k judgment against Microsoft for forced Win... by nitrogen on Monday June 27, 2016 @01:18PM (#11987668)
No matter the dialog box, closing it should always mean "do nothing and go back to where I was before", not "do your sneaky crap later when I'm asleep or busy". Anything else is a malignant antipattern.
Re:Woman wins $10k judgment against Microsoft for forced Win... by Decade on Tuesday June 28, 2016 @05:23AM (#11992448)
No, I said, “how” they’re closing it. If you click the OK button, the dialog box should close but you would expect something to happen. The issue is that people are unhealthily conditioned into clicking Cancel, and Flash and Java never get updated, and everything is terrible. So, Microsoft designed a dialog that is less likely to get Canceled.

Now there are reports that Windows 10 is installing when you click the X in the title bar. I have not seen this happen. Maybe this does happen, but on the other hand, I always see people closing dialog boxes without fully reading and comprehending what they say. With the scheduled install option, your unwitting “choice” could even have been days ago.

I think the situation is sort of bad, but the situation started sort of bad. "No software project is ever done, so you are always really buying a subscription, and the sooner you realize it, the sooner you can act like it." - Neal Ford. More to the point, Windows was never yours. It was always Microsoft’s. As long as you are using something that is not yours, it’s advantageous to use the latest, best-maintained version that you are able to use.

Re:Woman wins $10k judgment against Microsoft for forced Win... by freehunter on Monday June 27, 2016 @02:03PM (#11988048)
Don't Chrome and Firefox do this by default now? Automatically download an update in the background and install it without asking when you close the browser window?
Re:Woman wins $10k judgment against Microsoft for forced Win... by sametmax on Monday June 27, 2016 @03:50PM (#11988944)
Do not compare an a paid OS I run a business on which upgrade one entire version, force rebooting, freezing my machine and introducing incompatibilities and spywares with an free opensource browser that I can merely swap with any competitor at a click of a button in my start menu.

I don't run my main source of income on Firefox or Android. I didn't pay a licence for a browser or a phone OS. I can't find a quick alternative as quickly for my dev laptop as I can for those.

Hopefully I got a dual boot and make sure I don't boot Windows anymore, otherwise it would be really dangerous, as I could be giving a training and suddenly get my machine locked for some undesired upgrade in from of my customers.

Re:Woman wins $10k judgment against Microsoft for forced Win... by freehunter on Monday June 27, 2016 @08:08PM (#11990537)
Hey whoa, calm down there. What's really funny is you're getting upset but then ignore all the people who do make their main source of income in Firefox or Chrome, and need the stability in their browsers to support a specific feature. Remember IE6 and how many applications were coded exactly to that browser? And then people bitched that Microsoft didn't automatically update that browser, even though doing so would have broken compatibility with a ton of business apps.

For me, OS doesn't matter one bit. Sure, one could be more convenient with certain features, but in the long run, everything I do at work depends on the browser, and specifically depends on Firefox. The application I support at work is programmed to work on Firefox and it's the only browser it's tested on. If Mozilla made some breaking change and I was automatically upgraded, my work comes to a screeching halt. Maybe I don't even notice something is broken until I'm giving a client demo. Pretty embarrassing, huh?

So yeah, I can compare an OS to a browser, because the same purpose that the OS serves for you, the browser serves for me. I can't just switch browsers with a click of a button. I can't find an alternative. It's Firefox or nothing, a supported version of Firefox or nothing. Funny how some people have different needs, and funny how some people can dismiss those needs without even a thought, just because they may not apply to themselves.

But luckily my work controls what version of Firefox is released to our PCs. It's not pushed to our internal yum repositories until it's been tested. And funny enough, if your business really depends on a stable Windows environment, you have the tools to do the exact same thing. I recommend you use them.

Re:Woman wins $10k judgment against Microsoft for forced Win... by sametmax on Tuesday June 28, 2016 @03:30AM (#11992063)
First, you haven't paid for that software. Secondly, this software is an execution environment on an another machine, so you don't have control over it's update cycle, even if it wasn't auto update. Finally, version updates in browser can not be compared in any way to an OS version update, they are usually quite minor. Besides, when they do break something, you got thousand of publication telling you it's comming and what's it gona do to your code.

There is no such thing here. You are on your machine, minding your own business on something you have paid, expecting support for it. You are harassed with an upgrade you don't need and you refuse. Then you are updated against your will, sometime it reboot in a moment you need it and lock your machine for some time. And then if you do accept the upgrade (out of "I don't have time for this s*"), you don't know what's going to break. Your scanner ? Your drawing tablet ? Personnaly, my login broke, it's in a state of a perpetual guest session.

Now compare that to Ubuntu, luckily on my second partition. It's supported for 5 years despite the fact I didn't pay for it, and doesn't force me to upgrade. Oh, and it's not full of spywares.

Re:Woman wins $10k judgment against Microsoft for forced Win... by Vexs on Monday June 27, 2016 @02:58PM (#11988539)
There's a pretty sizable difference between chrome updates and updating from 7 to 10. The fundamentals of chrome remain the same, and for 99% of users they don't notice a difference.

Granted, they've never really done a "chrome 2" style of upgrade, and I'm curious how they'll handle it.

Re:Woman wins $10k judgment against Microsoft for forced Win... by intopieces on Monday June 27, 2016 @12:13PM (#11987134)
On the pop-ups that appear on my Windows 7 machine, there is no button they says "Do Not Update"; both buttons (Update now, update later) lead the system to download and install Windows 10. That both of your users report explicitly clicking a button that references update makes me suspicious that they in fact just clicked the wrong button.

Sneaky of Microsoft, but I'm having trouble buying these tales of the OS going rogue. I just haven't seen any way for that to happen.

Re:Woman wins $10k judgment against Microsoft for forced Win... by vetinari on Monday June 27, 2016 @01:35PM (#11987812)
Even dismissing the windows is considered "yes, upgrade". That way beyond sneaky, that's just black pattern.
Re:Woman wins $10k judgment against Microsoft for forced Win... by intopieces on Monday June 27, 2016 @03:34PM (#11988817)
But the upgrade still requires that the user accept the EULA. I agree that the system is hostile to user preference (any reports of a computer behaving in a way the user doesn't expect should be examined, whether the user "should know better" or not) but it's important to get to the bottom of exactly what happened, and sometimes that requires figuring it what the user actually did, not just what they report they did. Anyone who has worked in tech support has this instinct.
Re:Woman wins $10k judgment against Microsoft for forced Win... by vetinari on Monday June 27, 2016 @04:32PM (#11989232)
Yes, it is necessary to accept EULA.

However, consider it also from the user's POV. The update will download gigabytes of data, will do everything possible to get anything from the user that can pass as "agreement" and then update the software. Then it will reboot machine and present the new EULA.

If the user disagrees with the EULA, it will restore the original system - but not right now. It will take tens of minutes (not everyone has SSD) and during this time, the users is practically locked out of using the computer. If you are small entrepreneur, this is basically time when you cannot work and it's not your fault. Some of these folks cannot afford to wait a hour or so for the system to restore.

And this will be not final - who guaranteed that the windows update will not try again in a few weeks, once Microsoft steps up the campaign again?

Re:Woman wins $10k judgment against Microsoft for forced Win... by amluto on Monday June 27, 2016 @06:36PM (#11990058)
I wonder if the EULA is enforceable at all, given the circumstances. "Accept or I'll break your computer for hours" seems like a contract accepted under duress.
Re:Woman wins $10k judgment against Microsoft for forced Win... by WalterBright on Monday June 27, 2016 @02:51PM (#11988477)
I've had various problems with running a long job, and then Windows popping up and saying it's going to restart shortly to install updates. Or I want to open my laptop to check something, and it demands the power plugged in so it can spend 10-20 minutes installing updates. I've worried about it doing this nonsense when I'm using it to do a presentation or something.
Re:Woman wins $10k judgment against Microsoft for forced Win... by tracker1 on Monday June 27, 2016 @03:27PM (#11988766)
IIRC, you can specify a time of day to update, and mostly, you get an option to retry in 4 hours (or tomorrow, etc)... most corporate environments are using services to defer updates to scheduled times.. and at home, I just leave it on/auto. My understanding it's only after a few days of nagging that you can't defer the updates anymore.

If you can't reboot your computer for over two days, you may want to rethink your workflow... I tend to completely shutdown/restart at least every night/morning, and if I had critical pending updates, would probably let them run at lunch, just closing everything before that. This happens maybe once a month, and is just the cost of having a computer...

"Oh man, I have to stop my car and turn it off to get gas once a week. Or when I get my oil changed every few months..."

Re:Woman wins $10k judgment against Microsoft for forced Win... by WalterBright on Monday June 27, 2016 @04:28PM (#11989215)
Ubuntu does it right. It only nags me when I log in, and I can dismiss it with a click, and I don't get nagged again until I log in again.

Edit: On Windows I often run jobs overnight that take 6-7 hours to complete. It's annoying to discover in the morning that Windows aborted my job to install some update, and I have to restart the thing for the next night. This never happens on Ubuntu.

Re:Woman wins $10k judgment against Microsoft for forced Win... by tracker1 on Friday July 01, 2016 @05:57PM (#12019990)
Note, if you aren't on an LTS release, don't wait too long... my grandmother is on 14.10, and can no longer run updates (servers appear to be gone) and no clean upgrade path to 16.04, so I'll be copying her profile directory, and setting up the latest version... fortunately, she only uses the browser and a couple of old games installed via wine.
Re:Woman wins $10k judgment against Microsoft for forced Win... by drbawb on Monday June 27, 2016 @05:06PM (#11989484)
I use Windows 10 on my home workstation. Last week I was checking a few things in the morning before I left for work. Windows wanted to schedule updates, it suggested "9AM; because it doesn't look like you use your computer at that time."

That computer hosts a Linux VM which I connect to remotely from work and use for most of my development efforts... I use it every day without fail, yet Windows thinks my computer is "idle" simply because I'm not physically sitting at the terminal moving the mouse and keyboard.

I realize that's a perfectly reasonable heuristic for your average desktop user; but something about the messaging and voice of Windows 10 just really rubs me the wrong way. Previous versions of Windows seemed much less chatty, whereas now everything feels so presumptuous and autonomous all under the guise of "Cortana knows your habits better than you do."

Re:Woman wins $10k judgment against Microsoft for forced Win... by Spooky23 on Monday June 27, 2016 @12:26PM (#11987243)
Try being a fast-track user.

I get that volunteering to beta-test comes with some pain, but I literally went to go use the bathroom mid-day, and I came back to Windows 10 reverting to an older build. Bizarre.