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Re:Microsoft Azure Outage by mirekrusin on Wednesday October 29, 2025 @02:26PM (#45751016)
They should rename to Success Customer Account Manager.
Re:Microsoft Azure Outage by pndy on Wednesday October 29, 2025 @04:16PM (#45752477)
Supervisor Customer Account Manager: a remote kind of job, paid occasionally with gift cards
Re:Microsoft Azure Outage by mirekrusin on Wednesday October 29, 2025 @05:03PM (#45752994)
...performed by cheap, open weight LLM.
Re:Microsoft Azure Outage by xp84 on Wednesday October 29, 2025 @03:59PM (#45752244)
Most companies just call 'em CSMs
Re:Microsoft Azure Outage by red-iron-pine on Thursday October 30, 2025 @09:02AM (#45759588)
but that makes them sound like Managers, which is not what they are -- glorified sales people, really.

actual Managers hate that

Re:Microsoft Azure Outage by tanseydavid on Wednesday October 29, 2025 @05:41PM (#45753444)
>> They should rename to Success Customer Account Manager.

No -- the one referencing crime should NEVER have be turned into an acronym.

Crimes should not be described in euphemistic terms (which is exactly what the acronym is)

Re:Microsoft Azure Outage by rightbyte on Thursday October 30, 2025 @05:32AM (#45757990)
You could argue "pornography" is the euphemism?