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Re:Figma and Adobe are abandoning our proposed merger by noirscape on Monday December 18, 2023 @09:08AM (#38682703)
Adobes cancellation practices are literally illegal in the Netherlands by the way. The deceptive trick of "pay monthly for a full year" and then hitting you with the cancellation fee is against local law. (It's called de wet van Dam for the curious.)

You have to threaten their customer support with legal complaints to make them comply with it, it's super frustrating to deal with. They do fold immediately when you do this though, so they know it's illegal but hope the frustration of getting through customer support will deter people (and avoids the legal problems).

And yes I know you can just switch subscriptions and use the early cancellation period there to avoid the hit back fee from cancelling. It's the principle that's scummy.

Re:Figma and Adobe are abandoning our proposed merger by thelittleone on Monday December 18, 2023 @09:38AM (#38683087)
I recommend using virtual credit cards for subscriptions. I just cancel the card if the account cancellation process is hostile in anyway.
Re:Figma and Adobe are abandoning our proposed merger by nolok on Monday December 18, 2023 @10:22AM (#38683643)
In Europe just cancel your credit card authorization at the bank, or your SEPA mandate, or your PayPal authorization, depending on.

They will try to scare you and ultimately won't go after you because the legality of this for b2c is very very iffy (because of the way they present the information on the sale page, which doesn't meet any informed consent level required). At least in my country, apparently in NL too, and if it ever got to the European level it would be smashed easily.

Re:Figma and Adobe are abandoning our proposed merger by Dayshine on Monday December 18, 2023 @10:58AM (#38684215)
Why do people keep recommending this? If you do this the next step they take is sending your debt to collections, and now you have either ruined credit or a court case.
Re:Figma and Adobe are abandoning our proposed merger by Zenul_Abidin on Monday December 18, 2023 @11:33AM (#38684776)
A virtual debit card should prevent collections from getting involved though, since there's literally no debt.
Re:Figma and Adobe are abandoning our proposed merger by Dayshine on Thursday December 21, 2023 @02:42PM (#38725706)
You have agreed to a contract, so there is debt...
Re:Figma and Adobe are abandoning our proposed merger by jann on Monday December 18, 2023 @09:58AM (#38683331)
Being on the receiving side of that can be very frustrating. Even though users can cancel easily and without any human interaction, they cancel their credit card which then costs us multiple months of revenue in cancellation fees.
Re:Figma and Adobe are abandoning our proposed merger by tomashubelbauer on Monday December 18, 2023 @10:36AM (#38683854)
Which is why I'd not do it to a small company with a clean cancellation process and also why it is a good thing to do it to Adobe (multiple times a day ideally).
Re:Figma and Adobe are abandoning our proposed merger by Perz1val on Monday December 18, 2023 @09:54AM (#38683277)
What's the best way to acquire those?
Re:Figma and Adobe are abandoning our proposed merger by Naracion on Monday December 18, 2023 @10:05AM (#38683427)
If you're in the US, then I can recommend privacy.com

My current bank (Wise) also offers virtual debit cards. I am in the UK now and Wise works well. I still use both since I still have my American bank account though.

Re:Figma and Adobe are abandoning our proposed merger by leshenka on Monday December 18, 2023 @10:03AM (#38683388)
The bank's smartphone app?
Re:Figma and Adobe are abandoning our proposed merger by ativzzz on Monday December 18, 2023 @10:11AM (#38683487)
Not all banks have these unfortunately, even though one time virtual cards should really be the standard for all online purchases
Re:Figma and Adobe are abandoning our proposed merger by leshenka on Monday December 18, 2023 @10:48AM (#38684065)
Yeah, sadly. But really it's the best way to do virtual cards.

If a bank doesn't offer these, next best thing is to go to the bank that does.

Re:Figma and Adobe are abandoning our proposed merger by thelittleone on Monday December 18, 2023 @07:11PM (#38690152)
I use Mercury as I expense most subscriptions for business.
Re:Figma and Adobe are abandoning our proposed merger by charcircuit on Monday December 18, 2023 @11:38AM (#38684844)
>hitting you with the cancellation fee is against local law. (It's called de wet van Dam for the curious.)

I doubt this. The early termination fee is 50% what you were obligated to pay. If Adobe got rid of this than consumers would have to pay 100% of this. De wet van Dam is about the about not being able to cancel the subscription itself and not about being able to pay to get out of what you were suppsoed to pay for a subscription period.

Keep in mind there is a normal monthly subscription and when buying the product the three choices of monthly, annual billed monthly, and yearly billed up front are equally displayed.