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Re:Tyranny of the Marginal User: why software gets worse, no... by szundi on Thursday September 14, 2023 @01:56PM (#37512425)
Sorry to point out that whatever you could make helping your clients happily leave you forever, you can make 5x that making them suffer. It is simple math.
Re:Tyranny of the Marginal User: why software gets worse, no... by imbnwa on Thursday September 14, 2023 @02:00PM (#37512473)
Also you'll be acquired by Match.com
Re:Tyranny of the Marginal User: why software gets worse, no... by HeyLaughingBoy on Thursday September 14, 2023 @04:25PM (#37514381)
This is not a convincing argument. If a dating site can't get people to match, they're likely to stop using it, just like any other product/service you pay for that doesn't work.
Re:Tyranny of the Marginal User: why software gets worse, no... by intended on Thursday September 14, 2023 @04:51PM (#37514684)
Casinos are very profitable.

A casino with no physical upkeep ?

Re:Tyranny of the Marginal User: why software gets worse, no... by grotorea on Thursday September 14, 2023 @05:12PM (#37514911)
Yeah I think this is the missing part. Even if enshittification is more profitable, people should still be able to just change services to a better one.
Re:Tyranny of the Marginal User: why software gets worse, no... by skeaker on Thursday September 14, 2023 @06:13PM (#37515523)
Change to what? Another match.com-owned service?
Re:Tyranny of the Marginal User: why software gets worse, no... by grotorea on Thursday September 14, 2023 @06:47PM (#37515822)
Yeah that's the part I haven't figured out. Why isn't there a offering for the market demand for something like old OKCupid? A dating site doesn't seem like an enterprise that needs a lot of startup capital or anything.
Re:Tyranny of the Marginal User: why software gets worse, no... by Miraste on Thursday September 14, 2023 @05:35PM (#37515163)
The user won't leave simply because the product doesn't work; they'll leave if they believe it won't work. For dating apps, tricking users is more profitable than trying to match them. Hence all the psychological warfare: fake profiles, new account boosts, fake likes, blurred out likes, paid boosts, swipe stack interface, etc. etc.
Re:Tyranny of the Marginal User: why software gets worse, no... by pcthrowaway on Thursday September 14, 2023 @05:41PM (#37515230)
> If a dating site can't get people to match, they're likely to stop using it

And if it succeeds in getting people to match, they definitely stop using it.

"Likely to stop using it" is the better outcome for them in terms of customer retention

Re:Tyranny of the Marginal User: why software gets worse, no... by HeyLaughingBoy on Thursday September 14, 2023 @09:33PM (#37517106)
Most relationships don't last forever; people come back to what they know worked before.
Re:Tyranny of the Marginal User: why software gets worse, no... by lallysingh on Thursday September 14, 2023 @06:15PM (#37515534)
Unless you have competition.