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Re:Tyranny of the Marginal User: why software gets worse, no... by pcthrowaway on Thursday September 14, 2023 @05:41PM (#37515230)
> If a dating site can't get people to match, they're likely to stop using it

And if it succeeds in getting people to match, they definitely stop using it.

"Likely to stop using it" is the better outcome for them in terms of customer retention

Re:Tyranny of the Marginal User: why software gets worse, no... by HeyLaughingBoy on Thursday September 14, 2023 @09:33PM (#37517106)
Most relationships don't last forever; people come back to what they know worked before.