There are a lot of potential industries that have to start out like this.
Suppose you have a downtown where there are a dozen restaurants within a few blocks of each other, and then customers in a residential area on the other side of town. If you try to hire someone to go pick up the food for one person and deliver it to one customer on the other side of town, it's totally hopeless and you'll never make any money.
But if you could get the same driver to pick up meals for a dozen people at once and then deliver them to customers who all live near each other, now you have a chance of turning a profit. That's a chicken and egg problem, because the first customer isn't going to pay the full price of the trip, so you have no first customer and never get enough business going to reach the level of efficiency required.
Now suppose they operate by burning VC money for a while until they get enough usage to turn a profit.
And if battery prices continue to decline, electric "motorcycles" (i.e. 3-wheeled cars) with low maintenance costs will be available for similar prices.
First you'd need enough customer traffic to fill the vehicle. There is no point in buying a vehicle that can serve 12 customers if you never get more than 4 at once.
Space to park doesn't seem like a huge problem when they're making deliveries. The mail truck is bigger than these things. Buildings with tight parking commonly have a loading zone or a space with a 15 minute limit specifically for deliveries, and it's big enough for a light truck.
The people making deliveries are doing unskilled labor. It was never expected to pay well. The question is if it can work at all.
As far as paying well, I don't think that was ever really expected, but these companies just seem like losers for all but those who managed to cash out in the IPO.
That said, I'm personally skeptical that the premise is even defendable in the first place. Operating system is not a protected class and so I don't see any legal basis for why a company couldn't price discriminate based on it.
(I'm agreeing and extending, not disagreeing.)
Is this true? I can't think of any reason why a restaurant would put themselves on the app and spend all of that time managing it (Uber/Skip) if they feel they don't make enough?
From [0]:
"The apps have posted restaurants’ menus and allowed people to order food for delivery by the apps’ drivers — without the restaurants’ permission."
[0] https://www.cpr.org/2021/05/19/restaurants-are-fed-up-with-g...
Then they go to the restaurant and say "We're generating this much business for you... if you give us a cut, we'll generate more" and the spiral starts.
Staff thought it was a scam. They noticed the same type of debit card was used for both orders. Finally a driver informed us it was a door dash order. They scraped an old menu online with outdated prices, and loaded the debit card with the amount they calculated from the outdated menu.
Staff called back the phone number that placed the orders, explained the issue, and let Door Dash know there were 2 orders (sitting for over an hour, no longer saleable) that they owed [amount] for before we would take any additional orders from them, and that they needed to pay in advance over the phone before we would make any more food for them. Horrible experience, would never do business with them.
Apple only takes a cut of virtual goods. This is why you cannot buy Kindle books on iOS without going to the website, but you can buy a television.
Delivery apps are an interesting industry because it seems that no one is making money. Delivery apps are not profitable, delivery people are complaining they are not making enough, restaurants are complaining that they dont make enough via the apps, and customers are complaining of higher costs. The industry doesn't seem sustainable yet it keeps going