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Re:Comcast gave false map data to FCC–and didn’t admit it un... by rozap on Thursday February 09, 2023 @12:01PM (#34727101)
This is so frustrating. We bought a house out in the sticks once it became WFH forever, thinking there was service because of the FCC's map which said there was Comcast and CenturyLink broadband. When we moved in and I called the ISP, Comcast said they didn't have service in the area and CenturyLink offered me 1.5mbps (!!!) DSL. We limped along on a spotty LTE connection until we got starlink after waiting a year, which has been great.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by ghaff on Thursday February 09, 2023 @12:05PM (#34727186)
Starlink is a game changer for rural areas. For the house my family owns up in Maine, the best we could get was about a 1Mbps down DSL and the house was the last one on the road that could get "broadband" at all. Only other choices were traditional satellite or marginal Verizon hot spots.

Could never have worked from up there.

Re:Comcast gave false map data to FCC–and didn’t admit it un... by teachrdan on Thursday February 09, 2023 @12:32PM (#34727673)
Meh. I know a number of folks who moved to rural areas, and not a single one was able to use Starlink due to tree coverage and the extremely narrow band of sky their receiver had to be pointed at.

I'm glad it worked for you! But the rural places where my friends live have lots of trees, tall ones, and they made Starlink totally unusable.

Re:Comcast gave false map data to FCC–and didn’t admit it un... by ghaff on Thursday February 09, 2023 @12:38PM (#34727806)
The house does have a pretty good view of the sky.

I'm not sure what the answer is in general. It's probably not realistic to expect universal broadband in very rural areas. Conventional satellite is by all accounts pretty bad. And cellular isn't really an option absent a good 5G signal.

But, other than a vacation cottage, lack of usable Internet isn't really an option either if you're going to be working from somewhere.

Re:Comcast gave false map data to FCC–and didn’t admit it un... by thomas_ma on Thursday February 09, 2023 @12:48PM (#34728030)
But, why is universal wired broadband in very rural areas of the US an unreasonable expectation? We did the same thing 100 years ago with universal service requirements for telephone. As I understand it, the build out was subsidized by the government along with a universal service fee for all phone lines.

Is the infrastructure for low-broadband in low density areas inherently more expensive than POTS infrastructure was 75-100 years ago?

Re:Comcast gave false map data to FCC–and didn’t admit it un... by ghaff on Thursday February 09, 2023 @12:56PM (#34728199)
Things are of course a lot different than they were 100 years ago. Bringing electricity and phone service to farms and ranches probably seemed pretty important. I'm not sure how a lot of modern coastal urbanites would feel about a very expensive project to bring wired broadband to everyone living on the side of a mountain somewhere today. (Especially given that wireless technologies are an option for a lot of people, if not everyone.)
Re:Comcast gave false map data to FCC–and didn’t admit it un... by burnished on Thursday February 09, 2023 @08:19PM (#34734354)
As one of those coastal urbanites, fucking great. Didnt we already pay a bunch of money for that anyway? Even aside from that the internet is great, I'm not going to feel bad about helping to pay to bring it to everyone.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by ghaff on Thursday February 09, 2023 @08:44PM (#34734557)
I don't even really disagree. I just see a lot of hostility on here about providing infrastructure for people who aren't in metros. I'm not convinced that in this day and age it all has to be wired. But it's not unreasonable to consider that at least reasonable Internet should be a basic utility service even for very rural locations.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by rayiner on Thursday February 09, 2023 @11:07PM (#34735492)
> Didnt we already pay a bunch of money for that anyway

No? The process to transition the USF to covering broadband didn’t even start until the tail end of the Obama administration.

Re:Comcast gave false map data to FCC–and didn’t admit it un... by willcipriano on Thursday February 09, 2023 @01:15PM (#34728569)
We paid for universal broadband too, we just didn't get it or the money back.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by tomrod on Thursday February 09, 2023 @12:58PM (#34728238)
In general, problems are caused by people, policy, or technology. I think you hit on a people+policy misalignment.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by beauzero on Thursday February 09, 2023 @01:51PM (#34729127)
Some of that is starting to change in the rural South. Georgia changed laws to allow electrical coops and cities to run their own loops. Alabama is also pushing money into local rural fiber builds.

An example, in Carroll County, GA I live outside of Carrollton, GA and have 2 fiber options 1) Charter/Spectrum which I use 2) CarrollEMC/Crossbeam which looks like they just dropped fiber on our power pole within the last month. If you look at the FCC map of Highway 5 it correctly shows ATT DSL availability, incorrectly shows Comcast coax availability, and does not show either Charter/Spectrum or CarrollEMC/Crossbeam. There is only a process to challenge availability on the FCC map, like Comcast...that incorrectly shows availability, and no option to add new providers to the map. It is left up to the provider to claim availability.

Re:Comcast gave false map data to FCC–and didn’t admit it un... by ydlr on Thursday February 09, 2023 @02:36PM (#34729996)
Arkansas has also removed some of the barriers for electric coops and municipal broadband, but change has been slow.

There are now plenty of rural areas with symmetrical gigabit broadband available, while most cities are stuck with whatever pitiful options Cox or ATT decides to bestow.

Re:Comcast gave false map data to FCC–and didn’t admit it un... by eppp on Thursday February 09, 2023 @03:25PM (#34730853)
Tennessee did as well. There are still limits but coops can serve inside their boundaries but cannot compete against a telephone coop.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by rayiner on Thursday February 09, 2023 @11:05PM (#34735479)
75-100 years ago coincided with the tail end of a massive boom of dirt poor immigrants from Europe. Labor was extremely cheap relative to other things in the economy. It’s vastly more expensive now. It’s the same story as almost all our infrastructure. We couldn’t build the New York subway today either.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by maxsilver on Thursday February 09, 2023 @02:49PM (#34730240)
> It's probably not realistic to expect universal wired broadband in very rural areas.

I don't know why. It seems incredibly realistic to expect wired broadband in most rural areas. (We were able to provide them with power lines and telephone lines over 60+ years ago, there's no reason fiber would have to be any different)

Re:Comcast gave false map data to FCC–and didn’t admit it un... by ahepp on Thursday February 09, 2023 @07:23PM (#34733808)
I’m not sure I understand why broadband should be a problem anywhere there’s electrical infrastructure.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by keneda7 on Thursday February 09, 2023 @01:01PM (#34728290)
This is largest hurdle I've seen for Starlink. I know at least 10 people in the foothills of Northern CA that are stuck with 2 choices if they want Starlink. They can either cut down several massive (100ft+) trees or they can pay someone to climb up a tree and mount the dish. The second options comes with a whole other sets of problems and typically still includes cutting some other trees down.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by excitom on Thursday February 09, 2023 @01:20PM (#34728674)
Side note: If I lived in the Northern California foothills I would be cutting down big trees close to the house due to extreme fire danger. Side benefit, better Satellite visibility.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by keneda7 on Thursday February 09, 2023 @01:57PM (#34729231)
Well they all have defensible space around their homes. It is a requirement for the only fire insurance they can get. Even the defensible space does not clear enough to get uninterrupted Starlink service.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by LarryMullins on Thursday February 09, 2023 @01:08PM (#34728419)
I know some people used to chop down trees to get a line of sight for satellite TV. Starlink is different in that you need more than a single LOS to a specific spot in the sky, but I wouldn't be too surprised if a lot of people ultimately chop down more trees to get access.

Alternatively, perhaps the starlink antenna could be mounted on a large pole or modest radio tower. That would be ugly but probably a lot less ugly than chopping down your trees.

Re:Comcast gave false map data to FCC–and didn’t admit it un... by 0xffff2 on Thursday February 09, 2023 @02:12PM (#34729522)
Yeah, I have a house in a heavily forested area. I put the starlink dish on top of a 12ft pole mounted on my roof. I have a double of line of sight issues, but it's good enough that I don't notice service interruptions.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by toomuchtodo on Thursday February 09, 2023 @02:20PM (#34729686)
For a house in the Adirondacks in upstate NY (heavily wooded), we used a 50' triangular antenna tower with Dishy at the top to clear the tree line. Went from abysmal DSL speeds to ~100Mbps, also added microcells from the largest mobile providers to improve cell coverage on the property (mounted to the antenna structure in water resistant housings). Total cost was sub $5k for everything mentioned.

If close to the home doesn't work, depending on siting requirements, you can erect a tower in a clearing or where there is clear line of sight to the sky and then run power and network to the tower from the nearest structure. Don't neglect lightning surge suppression to protect equipment.

Similar to this: https://old.reddit.com/r/Starlink/comments/mk4jfx/starlink_d...

https://www.rohnnet.com/rohn-g-series-self-supporting-tower

Re:Comcast gave false map data to FCC–and didn’t admit it un... by ultrarunner on Thursday February 09, 2023 @01:18PM (#34728632)
The Facebook groups I used to be in had most people putting them on poles, or even mounting them to the tops of said tall trees. Seemed to work fine, even with a bit of sway.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by sidewndr46 on Thursday February 09, 2023 @01:18PM (#34728637)
if you don't mind putting up a huge pole with a platform on top, you can get around it that way.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by smoldesu on Thursday February 09, 2023 @01:19PM (#34728655)
It's worth noting that most alternatives require a satellite dish of some sort. Before Starlink, I had a roof-mounted HughesNet dish (and before that a custom WISP receiver).

Either way, I'd say Starlink is an enormous improvement over every other satellite solution I've tried. The lack of data cap alone puts it head-and-heels above the competition, and the speeds are good enough to coax people off 4G. I have some small complaints about CGNAT and the provided router, but the service itself is more reliable than some cable connections I've tried.

Having seen (and tried) a lot of the alternatives, there really aren't any pushbutton services that compare.

Re:Comcast gave false map data to FCC–and didn’t admit it un... by idiotsecant on Thursday February 09, 2023 @04:11PM (#34731529)
Starlink doesn't have a data cap? No way that's sustainable.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by smoldesu on Thursday February 09, 2023 @04:29PM (#34731781)
They said they were limiting people to 1tb/month this year, but I don't think that's enacted yet. At least, if it is, I haven't noticed it yet...
Re:Comcast gave false map data to FCC–and didn’t admit it un... by ghaff on Thursday February 09, 2023 @04:53PM (#34732091)
That's more than I use. On the other hand, it's mostly just me and I don't do a huge amount of streaming video.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by xboxnolifes on Thursday February 09, 2023 @05:17PM (#34732438)
That's still a pretty generous cap. When I was living with 5 other heavy internet users, our monthly usage didn't exceed 600GB.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by opamp on Thursday February 09, 2023 @05:36PM (#34732666)
It’s still unlimited beyond that, you’re just “deprioritized.” Depending on how rural you are, you might not even notice.

It’s much like a cell tower where a geographical area has finite capacity. You use your “priority” data that has speed guarantees, then it slows down, but is still unlimited. Apparently some users were reselling the link & maxing out the upload/download 24/7. (yeah, I get it, but in this case some kind of QoS probably needs to happen to turn a profit)

I’ve been a beta user since the first couple months of launch. They’ve had growing pains, but it has overall been light years ahead of our local WISP or Hughesnet/Viasat in terms of speed and reliability. Several of my neighbors have no other option than traditional geostationary satellite providers, and I don’t think any of us every want to go back to 600ms+ latencies!

edit: I just wanted to add that for many people, priority speeds for 1TB & having sub-100ms latency is far, far better than the alternatives.

Re:Comcast gave false map data to FCC–and didn’t admit it un... by duskwuff on Thursday February 09, 2023 @08:32PM (#34734450)
> They said they were limiting people to 1tb/month this year

Comcast has similar traffic caps for many of their plans. It's perfectly adequate for most typical users.

Re:Comcast gave false map data to FCC–and didn’t admit it un... by smoldesu on Thursday February 09, 2023 @10:25PM (#34735236)
You don't know real suffering until you've tried browsing on HughesNet. $74.99/month for 50gb of 4mb/s up and 1mb/s down (yes, in 2023).

Don't worry though, once you hit your gratuitous 50gb/month limit, they only make your network 8x slower until you pay $10/extra gig... I wouldn't praise Starlink if it wasn't such a steal by comparison.

Re:Comcast gave false map data to FCC–and didn’t admit it un... by duskwuff on Friday February 10, 2023 @01:11AM (#34736242)
> 4mb/s up and 1mb/s down

Don't you mean the other way around? Not that it's any better.

Re:Comcast gave false map data to FCC–and didn’t admit it un... by callalex on Thursday February 09, 2023 @03:56PM (#34731322)
It’s funny, people don’t hesitate to trim and remove trees for roads, power lines, or plumbing. I would consider trimming a tree to access the internet worthwhile.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by hydrometallurgy on Thursday February 09, 2023 @05:57PM (#34732943)
Yes, but Starlink needs a really wide/large view of the sky. Often, it's not enough to simply trim a few trees.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by wing-_-nuts on Thursday February 09, 2023 @03:32PM (#34730954)
You're still tying your connectivity to a single provider. That's dangerous considering internet isn't regulated as a utility. No doubt starlink will turn the screws on their customers given they're basically a monopoly for folks in rural areas.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by ethbr0 on Thursday February 09, 2023 @06:41PM (#34733383)
No doubt? They're the only satellite internet company with surplus rockets that they need to burn.

Customer volume for Starlink is arguably more valuable to SpaceX than profit per customer.

Re:Comcast gave false map data to FCC–and didn’t admit it un... by autoexec on Thursday February 09, 2023 @11:25PM (#34735598)
> You're still tying your connectivity to a single provider. That's dangerous considering internet isn't regulated as a utility.

Dangerous also because the media industry insists that ISPs permanently cancel the service of customers after multiple unproven allegations of copyright infringement and without a single conviction. So far, the courts have been completely agreeing with them and ISPs who refuse to bow to the wishes of the media industry and terminate these users are being sued.

Anyone can lose the ability to have an account at the only ISP they have just because some third party P2P snoop, hired by a movie studio, forwarded a DMCA notice to their ISP with their IP address on it too many times (with "too many" being entirely unspecified in law and up to whatever the ISP thinks won't get them sued). Those third parties haven't exactly always been so careful about avoiding false accusations either. Actually doing anything to deserve a DMCA notice isn't required.

Re:Comcast gave false map data to FCC–and didn’t admit it un... by akira2501 on Thursday February 09, 2023 @04:37PM (#34731895)
4g. External antenna and third-party modem. I typically get 30Mbps up and down, but the latency is horrific at like 150ms minimum. Those vendor provided hotspots are absolute junk and don't even work out here.

Incidentally the latency has really improved my web development practices.

Re:Comcast gave false map data to FCC–and didn’t admit it un... by bombcar on Thursday February 09, 2023 @12:28PM (#34727593)
Before you buy ask the owner what they have, and maybe even ask a few of the neighbors. Then call and try to get service. Maps and accuracy are way off and sometimes they have a “connection fee” that is way high because they plan to be in your street but haven’t run the cables yet.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by sidewndr46 on Thursday February 09, 2023 @12:20PM (#34727457)
I live in a mega-neigborhood with thousands of homes. That same map indicates there are something like 4 ISPs in my area. Some of which aren't even companies I can even contact.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by Bilal_io on Thursday February 09, 2023 @12:25PM (#34727543)
Seems like a golden opportunity for a community owned and operated Internet provider.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by mh- on Thursday February 09, 2023 @12:40PM (#34727860)
I'm not sure anyone who has started a local ISP would call it a "golden opportunity", regardless of the circumstances.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by sidewndr46 on Thursday February 09, 2023 @12:37PM (#34727779)
It's no different than trying to start a local ISP anywhere.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by pixl97 on Thursday February 09, 2023 @03:06PM (#34730537)
I mean a number of states made it against the law for cities to create their own internet services and there are lots of different utility laws, so I don't think the same set of rules applies everywhere.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by lotsofpulp on Thursday February 09, 2023 @03:00PM (#34730442)
Comcast or whoever the coaxial ISP is will drop their prices to where customers will choose them over any new fiber network.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by nobleach on Thursday February 09, 2023 @07:35PM (#34733936)
This is what I kindly refer to as the "Comcast Be Good Stick". They're tyrants about things like data caps, speeds, etc. Then the fiber trucks roll in with a Ditch Witch and they're all of a sudden ready to play ball. The only thing is, they simply can't give a residential customer anything more than 6Mps up. Sure I can get 500Mpbs down but, honestly, anything after 200, I barely notice. I'm just not streaming 4k video or anything like that.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by sidewndr46 on Thursday February 09, 2023 @07:53PM (#34734103)
My cable modem ISP is even better: no guaranteed upload speed at all for any service level.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by lotsofpulp on Thursday February 09, 2023 @08:04PM (#34734218)
I have never seen a cable ISP advertise upload, but the problem is enough people do not differentiate between a poor quality oversubscribed coaxial connection, and a high quality, low latency, symmetric fiber connection that would improve their backups, video calls, and file sharing.

I would take a 100/100 fiber to the home connection than a “1Gbps” Comcast connection.

Re:Comcast gave false map data to FCC–and didn’t admit it un... by flutas on Thursday February 09, 2023 @05:26PM (#34732558)
> Seems like a golden opportunity for a community owned and operated Internet provider.

Somewhat related.

I'm in the middle of signing a lease on a new place...

One of the biggest draws for me is what me and my friends jokingly call "the socialist service" I'm going to have.

Water, Sewer, Electricity, Phone, Cable and Internet (up to 2gig!) all in one bill and managed by the same company. Oh and the bill is on average cheaper than even a single electricity bill from the nearby city my old place was in.

Only downside is the internet is cable so not asymmetric.

Re:Comcast gave false map data to FCC–and didn’t admit it un... by sidewndr46 on Thursday February 09, 2023 @07:54PM (#34734113)
I think you have it backwards. Cable generally is asymmetric.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by caseyohara on Thursday February 09, 2023 @02:43PM (#34730134)
The same exact thing happened to me last year. Before we moved, we checked with Comcast and the support agent told us they could provide service to our new home. Then after we moved, we called them to start service and they said we weren't within the area.

Comcast gave me a quote for $330,000 to run a fiber line to my house.

Starlink is beter than nothing but still disappointing compared to the speeds they promise. And I worry it's going to get worse as more people start using Starlink.

Re:Comcast gave false map data to FCC–and didn’t admit it un... by dragonwriter on Thursday February 09, 2023 @02:54PM (#34730322)
> The same exact thing happened to me last year. Before we moved, we checked with Comcast and the support agent told us they could provide service to our new home. Then after we moved, we called them to start service and they said we weren’t within the area.

I had a funny similar thing happen a long time ago, back when copper ADSL was “broadband”, and it was all the incumbent local telcos or resellers: Before a move, I contacted my local telco, who I was getting ADSL directly from and setup everything for the move, including confirming that service was available and, because of available service appointment windows, having it shutoff at my new place before the move and turned on at the new location.

When we got to the new place, telephone was up and ADSL wasn’t. Initially was told they would need to schedule a new service call, which they missed, and then when I called again was told service wasn’t available. In the meantime, given the service problems, I had already contacted one of the ADSL resellers, who said my address did have ADSL available, and was quoted a lower price than directly from the telco. Confronted the telco with this information, and they insisted that despite confirming multiple times in the past that the new address was in the service area, it was, in fact, too far from the central exchange for ADSL service. Switched to the reseller, and stayed with them for several years (and faster service tiers) before switching to another provider that had fiber available.

Re:Comcast gave false map data to FCC–and didn’t admit it un... by rozap on Thursday February 09, 2023 @02:52PM (#34730294)
Same, comcast offered me a quote for around $250k. I'll just check the couch cushions...

There was a comcast truck driving down the street a while back (before we had starlink) and I literally chased him down and asked if they were installing broadband. He was a little confused, and then said "no, I'm just checking the line levels...but you're the fourth person to ask me that on this street"

Re:Comcast gave false map data to FCC–and didn’t admit it un... by fshbbdssbbgdd on Thursday February 09, 2023 @08:45PM (#34734564)
It would be neat if there were some sort of remedy built into the FCC’s rules where the ISP is obligated to provide you service if the map says you have service (even if it costs $330k). I bet that would be an effective way of improving the accuracy of the submitted maps.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by efreak on Sunday February 12, 2023 @02:42PM (#34766113)
There should be consequences for it, and there should be a way to get an official record that service is available. There should _definitely_ be consequences when someone has successfully ordered service that can't be fulfilled, like some of these stories show. If an ISP takes an order and can't fulfill, and it's not because of some 3rd party action or temporary issue, then the ISP should be on the hook for providing service anyways. Your sales office shouldn't be offering to sell things they don't have.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by wing-_-nuts on Thursday February 09, 2023 @03:30PM (#34730927)
Let me get this straight. You bought a house without going through the ISP's portal to confirm they serviced an address? That is some leap of faith! I'm happy you got star-link but you've tied yourself to a single provider who will no doubt turn the screws on you eventually because we don't treat internet as a utility in this country.

Having at least two good internet providers is a requirement for any home I purchase going forward.

Re:Comcast gave false map data to FCC–and didn’t admit it un... by Diederich on Thursday February 09, 2023 @05:55PM (#34732916)
In 2020 when we rented in the bay area and decided to find a forever home, we also moved to full WFH and started looking at hundreds of houses in the Pacific NorthWest.

The very first thing we did (mostly my wife) was to call Comcast, give them the specific address, and have them verify the place had high speed Internet.

For those that passed that test (a relatively low percentage did since we were looking to live in a relatively rural area) the next thing we did was contact the relevant real-estate agent. This part was tricky and often annoying. We cut through everything they had to say and said that, if they wanted to potentially move forward, they had to do something for us. They had to get permission from the current owner and run an Internet speed test.

This was a PITA, but most of the time they did it. And most of the time, Comcast's data was accurate about whether service was available.

The place we ended up buying is about 10 miles outside of Olympia Washington. Our street is one of the very few in the area that has high speed comcast.

Having said that, we also got a starlink dishy right away and we use that as backup, because while most of the time our Internet is really excellent, speed is great, etc, it has a lot of small outages, so it's worth having a highly reliable but much less fast backup.

Re:Comcast gave false map data to FCC–and didn’t admit it un... by darknavi on Thursday February 09, 2023 @06:22PM (#34733194)
Does Ziply Fiber exist down there? We have it on the East Side and it's so nice. They just rolled out 2 and 5Gbps as well.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by duskwuff on Thursday February 09, 2023 @08:36PM (#34734478)
Re:Comcast gave false map data to FCC–and didn’t admit it un... by rozap on Thursday February 09, 2023 @07:29PM (#34733864)
Funny, we moved just outside Lacey. Honestly we made do with LTE for a year and survived just fine, it didn't impact work much. So I have no regrets, but am still upset at Comcast for blatantly lying the the fcc.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by Diederich on Friday February 10, 2023 @03:52PM (#34745655)
Nice! We are on steamboat, cell signal is absolute garbage out here.
Re:Comcast gave false map data to FCC–and didn’t admit it un... by thomaslord on Thursday February 09, 2023 @06:19PM (#34733152)
This probably goes without saying since you presumably just read this article, but I always tell people to actually check the website like they're trying to buy service before moving somewhere new. This is a particularly important for me personally because I have a slightly-petty personal vendetta against Comcast, so I'll only live somewhere that has Verizon FiOS (or a comparable fiber provider).

Even this method can be flawed - there might be a hefty installation fee, or you might run into a situation where even though service is technically offered at your new place but it's not physically possible to install. My mom and I ran into the latter situation years ago when she moved into a new house during a FiOS installer strike. They scheduled installations weekly for a month or two, optimistically thinking they'd reach an agreement I suppose, but nobody ever showed up. We eventually had to sign up with Comcast, which sort of got us through a few months until it was possible to get FiOS installed.