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A comment on Xbox Cloud throttles performance if user agent is Linux. Parent comment

Re:Xbox Cloud throttles performance if user agent is Linux by tomduncalf on Tuesday July 05, 2022 @08:55AM (#31987632)
It wouldn’t surprise me if they just don’t want the testing and support overhead of supporting Firefox, and so it’s easier to block it than let people use it but it might be broken (and they then file a support ticket regardless of if it says “unsupported” etc). A shame for sure but probably makes good business sense given Firefox’s declining user base.
[ Parent | on HN ]
Re:Xbox Cloud throttles performance if user agent is Linux by krageon on Tuesday July 05, 2022 @08:59AM (#31987668)
There's no need to be apologist to a megacorp that does stupid things. They're going to continue even if you don't make excuses for them.
[ Parent | on HN ]
Re:Xbox Cloud throttles performance if user agent is Linux by fartcannon on Tuesday July 05, 2022 @10:40AM (#31988758)
It's amazing, eh, how people will actively defend a company like Microsoft as if they're friends. They think it's fair to treat them with the same level of forgiveness and fairness you'd treat a colleague. Corporations behave like a hungry psychotic animal, simply because of the number of people in them and the incentive structure. The bigger, the crazier. Our colleagues and peers deserve the benefit of doubt. Microsoft deserves a leash.
[ Parent | on HN ]
Re:Xbox Cloud throttles performance if user agent is Linux by TheRealDunkirk on Tuesday July 05, 2022 @11:15AM (#31989214)
Indeed. I'm all in with Apple, but I ran Linux on the desktop for 19 years, and ran my own infra out of my house. I keep close tabs on Apple. It was a lot of work, but if they renege on their current "privacy" stance, I have an escape path.
[ Parent | on HN ]
Re:Xbox Cloud throttles performance if user agent is Linux by charcircuit on Tuesday July 05, 2022 @02:35PM (#31991991)
Many of us have colleagues and peers who work at Microsoft and many of us have experienced something similar where our company gets hated on based off misinformation / not having the complete story which we often can't provide because of NDAs.
[ Parent | on HN ]
Re:Xbox Cloud throttles performance if user agent is Linux by fartcannon on Tuesday July 05, 2022 @04:33PM (#31993327)
They've admitted to gaming Hackernews in the past. Nothing is sacred to them. Their 45 plus year reputation as a shitty company is their own fault. Your friends don't need to work for Microsoft. They made their choice.
[ Parent | on HN ]
Re:Xbox Cloud throttles performance if user agent is Linux by beeboop on Thursday July 07, 2022 @12:22AM (#32009871)
I hate capitalism as much as the next far left person but sometimes too much malice can be attributed to corporate actions when it's actually just stupid bureaucratic bullshit
[ Parent | on HN ]
Re:Xbox Cloud throttles performance if user agent is Linux by krageon on Thursday July 07, 2022 @04:48AM (#32011460)
We recognise that in people the internal state is fundamentally unknowable. That is why we judge them first on what they do and second on why they did it (if we can figure it out at all). Corporations are often judged the other way around when the actual internal processes that happened are just as unknowable. Know them through their actions, this is how you figure out whether or not they are bad.
[ Parent | on HN ]
Re:Xbox Cloud throttles performance if user agent is Linux by mikestew on Tuesday July 05, 2022 @10:38AM (#31988737)
"Apologist to a megacorp", either argue your case against or hold the veiled insults. Parent made a reasonable argument to give an alternate explanation, perhaps you can, too.
[ Parent | on HN ]
Re:Xbox Cloud throttles performance if user agent is Linux by ReactiveJelly on Tuesday July 05, 2022 @09:03AM (#31987706)
There's a difference between apologetics and explaining
[ Parent | on HN ]
Re:Xbox Cloud throttles performance if user agent is Linux by fartcannon on Tuesday July 05, 2022 @10:41AM (#31988779)
To explain, you'd need to know the truth, which you don't. So you're just assuming they're innocent when history has proven time and time again that Microsoft is an active troll/bad actor.
[ Parent | on HN ]
Re:Xbox Cloud throttles performance if user agent is Linux by dspillett on Tuesday July 05, 2022 @11:46AM (#31989647)
> To explain, you'd need to know the truth

Unless you have some imagination, in which case you can explain a hypothetical or a possible truth.

> So you're just assuming they're innocent

The post you are responding to does not really suggest innocence overall, just perhaps they are guilty of something else (laziness or incompetence) in this instance and perhaps that they are covering that up.

[ Parent | on HN ]
Re:Xbox Cloud throttles performance if user agent is Linux by throwaway894345 on Tuesday July 05, 2022 @01:05PM (#31990809)
I don't have a dog in this fight (the only MS thing in my life is my xbox, everything else is Apple/Google/Amazon/OSS), but can we dispense with the low-effort flame bait posts?
[ Parent | on HN ]
Re:Xbox Cloud throttles performance if user agent is Linux by kyriakos on Wednesday July 06, 2022 @12:25AM (#31996701)
Similarly you are assuming that they are is an evil intend behind these issues without information. We truly can't know why (unless someone in Microsoft runs an investigation) but we can think of potential reasons.
[ Parent | on HN ]
Re:Xbox Cloud throttles performance if user agent is Linux by josefx on Tuesday July 05, 2022 @11:02AM (#31989043)
The language used is positive. For example instead of "good business decision" one could say more neutrally "maximally lazy, standard breaking and anti competitive". In the context of mega corps it means the same but doesn't try to present it in a positive light.
[ Parent | on HN ]
Re:Xbox Cloud throttles performance if user agent is Linux by ask_b123 on Tuesday July 05, 2022 @11:11AM (#31989159)
That is not more neutral. Perhaps it is as neutral, but in the opposite side of the neutrality spectrum.
[ Parent | on HN ]
Re:Xbox Cloud throttles performance if user agent is Linux by omniglottal on Tuesday July 05, 2022 @01:18PM (#31990982)
A neutrality "spectrum" does not have sides any more than the autism spectrum has "100% neurotypical". Imagine a gearbox - neutrality is a Boolean, either in gear or definitively not.
[ Parent | on HN ]
Re:Xbox Cloud throttles performance if user agent is Linux by throwaway894345 on Tuesday July 05, 2022 @09:42AM (#31988096)
Lol the parent ruined the outrage party, but he’s likely correct. I’ve worked at companies that did the same thing and they weren’t “stupid megacorps”.
[ Parent | on HN ]
Re:Xbox Cloud throttles performance if user agent is Linux by josefx on Tuesday July 05, 2022 @10:48AM (#31988856)
> I’ve worked at companies that did the same thing

The companies you worked for published their own browsers?

[ Parent | on HN ]
Re:Xbox Cloud throttles performance if user agent is Linux by throwaway894345 on Tuesday July 05, 2022 @01:02PM (#31990775)
I'm not sure where exactly you're going with this. I can imagine several possible arguments that someone might make based on this observation, but all of them are pretty obviously poor so I won't impute them upon you.
[ Parent | on HN ]
Re:Xbox Cloud throttles performance if user agent is Linux by mikestew on Tuesday July 05, 2022 @01:38PM (#31991268)
That was some damned fine word smithing to diplomatically state what savages like myself would have just mangled into less flattering prose. <golf clap>
[ Parent | on HN ]
Re:Xbox Cloud throttles performance if user agent is Linux by smoldesu on Tuesday July 05, 2022 @11:04AM (#31989086)
"Apologism for a megacorporation" should be the subtitle to HN, emblazoned in big neon lights under the Y-Combinator logo.
[ Parent | on HN ]
Re:Xbox Cloud throttles performance if user agent is Linux by evilduck on Tuesday July 05, 2022 @01:35PM (#31991224)
User A: "They intentionally sabotage Firefox" ... no evidence of this behavior

User B: "What if it's just them being cheap or incompetent?"... no evidence of this behavior either

Asshole take: "You MS Apologist! Quit making excuses for them" ... no evidence of this behavior either

[ Parent | on HN ]
Re:Xbox Cloud throttles performance if user agent is Linux by ryandrake on Tuesday July 05, 2022 @04:05PM (#31993025)
> It wouldn’t surprise me if they just don’t want the testing and support overhead of supporting Firefox, and so it’s easier to block it than let people use it but it might be broken (and they then file a support ticket regardless of if it says “unsupported” etc)

So many companies mistake "support" for "support". You can have software that supports platform X without providing technical support for it when run on platform X. Commercial software companies tend to confuse these two very different meanings of support.

[ Parent | on HN ]
Re:Xbox Cloud throttles performance if user agent is Linux by pdimitar on Tuesday July 05, 2022 @11:21AM (#31989267)
I find the thought that Microsoft doesn't have the budget to support one more browser extremely amusing.

But it's likely just statistics as you said. Somebody made the genius move to say "we don't want to spend time testing a browser with 5-10% market share". Which of course it makes sense to MBAs but they are missing so much other nuance.

[ Parent | on HN ]
Re:Xbox Cloud throttles performance if user agent is Linux by ziml77 on Tuesday July 05, 2022 @11:42AM (#31989580)
I wouldn't be surprised if it usage of Firefox is under 1% in the environments Teams is used in. I would expect most companies to just have everyone use Chrome or Edge to lower their own support overhead.
[ Parent | on HN ]
Re:Xbox Cloud throttles performance if user agent is Linux by bayindirh on Tuesday July 05, 2022 @08:58AM (#31987662)
Considering you can do a lot of automated testing with many browsers at the same time, this excuse doesn't fly.
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Re:Xbox Cloud throttles performance if user agent is Linux by themitigating on Tuesday July 05, 2022 @09:36AM (#31988039)
It's not the testing/finding problems it's the effort to fix them
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Re:Xbox Cloud throttles performance if user agent is Linux by bayindirh on Tuesday July 05, 2022 @09:39AM (#31988073)
If it already works 99.9% of the time, why not run a series of tests, at least?
[ Parent | on HN ]
Re:Xbox Cloud throttles performance if user agent is Linux by themitigating on Tuesday July 05, 2022 @10:39AM (#31988753)
If you aren't going to fix the problems why?
[ Parent | on HN ]
Re:Xbox Cloud throttles performance if user agent is Linux by bayindirh on Tuesday July 05, 2022 @10:47AM (#31988838)
If you're a company with good intentions, solving trivial problems won't cost you any significant time, then.

So, if things are working mostly, and you're intentionally not fixing the trivial problems, then you have bad intentions either directly or indirectly.

[ Parent | on HN ]
Re:Xbox Cloud throttles performance if user agent is Linux by mccorrinall on Tuesday July 05, 2022 @09:13AM (#31987807)
Aren’t they the authors of playwright anyway? THE library to test with all major browsers.
[ Parent | on HN ]
Re:Xbox Cloud throttles performance if user agent is Linux by bayindirh on Tuesday July 05, 2022 @09:34AM (#31988022)
I'm not a web dev, but oh, you're right [0].

[0]: https://playwright.dev/

[ Parent | on HN ]
Re:Xbox Cloud throttles performance if user agent is Linux by tomduncalf on Tuesday July 05, 2022 @11:59AM (#31989866)
I imagine the tricky bit is testing the audio/video parts – "does the video work reliably with multiple participants" or whatever is probably quite hard to entirely judge in an automated fashion. It wouldn't surprise me if a reasonable amount of tests for something like Teams were still manual, though I'd love to be proven wrong!
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Re:Xbox Cloud throttles performance if user agent is Linux by mccorrinall on Wednesday July 06, 2022 @12:06PM (#32002953)
> I imagine the tricky bit is testing the audio/video parts – "does the video work reliably with multiple participants" or whatever is probably quite hard to entirely judge in an automated fashion.

I actually forgot that Teams has audio and video. You are right about testing those two, I don't have a good idea for that either. I would probably look into using a virtual cam, like OBS implemented one, and then just check the footage on the other end?

But honestly, Firefox usually just works.

[ Parent | on HN ]
Re:Xbox Cloud throttles performance if user agent is Linux by falsenapkin on Tuesday July 05, 2022 @02:57PM (#31992251)
I imagine at the 180k people strong corporation there may be some gaps between those who work on Teams and those who work on Playwright
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Re:Xbox Cloud throttles performance if user agent is Linux by brynjolf on Tuesday July 05, 2022 @03:39PM (#31992724)
I agree. Honestly most likely they don't have the resources, the management, the money, the development experience, the culture, the transportation, the air to breathe, the water to drink ro the food tør at to solve this immense problem. Most likely they never even heard of Firefox, Chromium, Puppeteer, Browserstack, Playwright, Selenium or the internet.
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Re:Xbox Cloud throttles performance if user agent is Linux by falsenapkin on Tuesday July 05, 2022 @05:48PM (#31994163)
> Be kind. Don't be snarky. Have curious conversation; don't cross-examine. Please don't fulminate. Please don't sneer, including at the rest of the community.

> Comments should get more thoughtful and substantive, not less, as a topic gets more divisive.

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Re:Xbox Cloud throttles performance if user agent is Linux by bogwog on Tuesday July 05, 2022 @11:17AM (#31989233)
I doubt that the costs of supporting firefox outweigh the benefits of forcing users to use Edge, especially since it already works on firefox.
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Re:Xbox Cloud throttles performance if user agent is Linux by wombat-man on Tuesday July 05, 2022 @11:06AM (#31989109)
Probably. I know it was a different time but they supported old versions of IE even when the market share dwindled below 10%. I guess they probably figure supporting Firefox isn't going to win them enough business to offset the cost.
[ Parent | on HN ]