I have a business in NJ where the state unemployment department has made an error. After hundreds of phone calls and multiple physical letters, we have received no response in over 16 months. The issue is still outstanding. Governments are no better than businesses in this matter.
You can call them the minute the offices open for a month straight, and get the same “high call volume, call back next business day” message.
The solution is to get a state politician’s ear who back channels their way into getting a government employee to take up the problem. But that is the same as getting a post to top of twitter/Reddit/hacker news and hoping a google employee decides to act.
In fact, my girlfriend's state job involves working with people over the phone to fix problems and help them get what they need, and she's great at it.
A reminder about state governments; You get exactly what you vote for, and no more.
The more you nationalise the more communism you have and if you have too much you die as we all know. Its a meter god put to balance Pvp in the endgame.
> History has proven this to not be true.
Norways energy grid is nationalised and it is one of the best investment funds in the world
Meanwhile the UK privatised trains in the 70s and has the oldest, slowest and most expensive trains in europe.
History exists outside of 1970s america vs soviet russia stereotypes
Because when it comes down to it, people don't care about speaking to a human when they can get a product or service for less than the competition. Both corporations and consumers min/max their expenses, at the cost of service or humans.
It's one reason why I'm in favor of nationalizing things or keeping things nationalized; take away the drive for min/maxing profits and change things into a public service, and (in theory anyway) things will improve for the better.