Tell HN: There needs to be a “right to speak with a human”

Re:Tell HN: There needs to be a “right to speak with a human” by mrguyorama on Thursday March 24, 2022 @01:49PM (#30793209)

Here in Maine, the DMV is super easy to deal with, and very reliable.

In fact, my girlfriend's state job involves working with people over the phone to fix problems and help them get what they need, and she's great at it.

A reminder about state governments; You get exactly what you vote for, and no more.

[ Parent | on HN ]

Re:Tell HN: There needs to be a “right to speak with a human” by ironmagma on Thursday March 24, 2022 @03:44PM (#30794486)

My current one is fine too. That doesn't mean the DMV in general, for most Americans, doesn't suck. There's some amount of randomness to it, especially the population/density of the area, so I would argue it's not exactly what you vote for, it's also random.

[ Parent | on HN ]