I knew that hospitals charge ridiculous prices at first and then insurance jumps in. At the time, the insurance that I was on seemed to have a policy of "first let the hospital bill the patient and see if he/she pays then we'll get in involved." My procedure was $3,000+. That was a joke, but it also wasn't wholly inexpensive. I figured I'd end up for my deductible at about $800 or so. Hospital sent me the bill for $3,500. I expected insurance to chime in, but didn't. A month went by, I got an other bill, only lower. I call the hospital why this wasn't being resolved, and they said "looks like we didn't mark the procedure correctly. Ignore the bill, we'll fix this." Another month goes by, another bill, still lower. The bills still come and they kept changing. Eventually, it gets coded correctly and insurance did their part, and I owed $600. I forget it about, though. I get a call on the phone with the hospital saying, "we're going to send you to collections unless we can get some level of payment on this." I ask what the bill is if I pay in full. She says, "Pay in full and it's $380." I said, "I can make that happen."
The U.S. is quite corrupt like any other "third-world" country. Just in different places. Our places are acceptable, though because "deregulation" or "gun rights" or "free speech".
Since the people giving care often have to provide care irrespective of ability to pay, they have no idea what anything costs.
Since Insurance companies generally aren't paid by individual people that use their service, and have discretion in what they pay the process is as difficult as possible for providers and users of medical services to navigate.
It's hard to imagine any other industry getting away with that behavior.
Another thing is the insane markups. The surgery my girlfriend was getting was about implanting a device my company is producing. I asked around in my company and after a while got told that our device costs usually around 30000. Looking at the bill the hospital charged 80000 and the insurance paid it.
American hospitals and health insurance are a ripoff and fraud on a gigantic scale and it's shocking that they are getting away with it. The whole system is so corrupt I don't think it can be salvaged.
Consequently the local hospital is often protected by regional politicians and judges. Trying to take on a hospital network is about as likely to succeed as going after the favorite hometown sports team.
Insurance companies deserve plenty of criticism: cherry picking, lemon dropping, leveraging the low feedback coefficient of their industry to sell one thing and deliver another, a failure to control long term cost growth, the list goes on. But insurance companies do not deserve criticism for this. This one is on the hospital, plain and simple. Normally this hustle would have been checked by an insurance company, yes, but that doesn't excuse it in the slightest.
I don’t know who taught who to be dirty, but it seems like the hospitals and insurers are becoming one in the same (possibly the hospitals learnings from the insurance industry).
My hot take:
Insurers might be on the patients side simply because Americans are living longer, and maintaining the general level of sickness (diabetes, heart conditions, etc). Prices going up does not favor them when medical care is going up, so they are oddly on the average person’s side.
But for the hospitals and doctors, this is all a dream come true. Endless supply of patients, so charge whatever you want.
Aren’t they worried about costs? They just pass the cost on to the consumer via increased premiums.
That’s the racket.
Insurance companies are definitely not on the average person’s side when it comes to containing costs.
Price transparency doesn't go far enough. Regular purchasers need to be able to get the real prices, but here we are and we can't even find out what the real prices are, much less purchase at that price.
Also, why would you side with insurance company and just assume their lower pricing is correct? You know they add overhead, and they are raking in premiums. The relationship between the payer and provider is adversarial, with the payer holding the stick.
But it does favor them.
If overall margins after operating cost are a small percentage of the money that changes hands then you want the most money to change hands.
The insured have to buy from someone. Price and quality discovery takes so long that reputations don't really matter.
That way they can circumvent the care % cap
Insurance pricing is very competitive, and health insurers have single digit profit margins. Most less than 5%.
> I don’t know who taught who to be dirty, but it seems like the hospitals and insurers are becoming one in the same (possibly the hospitals learnings from the insurance industry).
The west coast has had a combination insurer/healthcare provider for a long time, Kaiser Permanente. It’s a very popular organization.
Insurance companies are full of scum bags and I have my problems with them too, but there's plenty of blame above that really has nothing to do with my insurance company.
Imagine if a car repair shop could quote you $500 for a fix, then after the repair is done, you've paid, and you get your car back, they say "actually it's $5000, and we'll send you to collections if you don't pay." Non-emergency medical services should be required to follow a similar model, and none of the vague "you agree to pay far, far extra if we don't think to tell you about it ahead of time" bullshit that pretty much everyone has had to deal with.
> So when you do pay out of pocket, you're paying what the insurance company pays and the hospital billing department is most likely very apathetic to that.
This has nothing to do with a health insurance company.
> Since they operate as non-profits, they often are willing to negotiate. Which is most likely why they can get away with this as opposed to a for profit entity.
This has nothing to do with non profit tax status. Car dealerships negotiate too.
Hospitals set their prices above what most insurance companies will pay to make sure they get the maximum amount from the insurance company.
When you come in without insurance, you appear to get screwed because the prices are extra high just in case some new fancy insurance comes along willing to pay more. Luckily, in many cases it's not terribly difficult to negotiate a lower payment.
I'm not advocating for this system, I think it's terrible, but I understand how it came to be.
Tis is generally not as simple. There are two prices that matter to this conversation: the hospital chargemaster and the usual and customary rate (UCR). The two are not functionally intertwined. The chargemaster exists in the hospital back office as a legal fiction and has little to no relationship to anything the insurance companies do although yes, sometimes chargemasters may be used as part of the rate negotiation with insurers. UCR is governed by what it says on the tin, it is what the market is paying in the specific geography.
The shenanigans kick in when the hospital tries to do something with the fictional difference between their chargemaster and the UCR, or, worse, tries to charge the fictional price to uninsured and under-insured individuals.
I keep a short explainer here: https://jaz.co.uk/2015/10/15/hospital-retail-pricing-for-dum...
If a hospital wants to set their prices high to be able to price discriminate, that is the hospital’s choice.
No one is stopping the hospital from offering the same low flat price to everyone.
A large number of hospitals are for profit and in many parts of the US a for profit hospital may be your only reasonably close choice. My experience has been that there is very little difference between how for profit and non-profit hospitals work as far as negotiation of billing.
It's not like this is impossible or hard, it just takes the hospital actually caring about their patients enough to not screw them over when they don't have insurance.
Exactly same situation happened year later but with ~$800 bill.
Although doctors and medical staff themselves are ok, the US healthcare system as a whole is some incompetent clown mafia.
Right after my university I've started pursuing startup idea and of course I though that I will get investors coming through the door very quickly so first thing I did was to setup a Inc. company in Delaware. There is 2 ways to pay taxes there - on revenue or on shares (I might got it slightly wrong)...
After a year or so company staying dormant I was living in Europe already and received mail saying that I have to pay $150k in taxes :o
I tried to call ask why I got this bill, but it was Friday, already closed. I didn't have a job and experience back then so this was horrifying. I was running through scenarios of having to work years to pay this off because of some stupid mistake (or hiding from US government for life). So I called a laywer who asked for initial $5000. I've met another person who wanted to help me for cash $2000. I though it is a joke, because I was barely making a living.
Fortunatelly I didn't fall for that and waited until Monday. I called again and lady explained that they always send the bill for first option and we have to remember if it is correct or not. So at the end there was no tax to be payed. I immediately closed the company.
What can you do...
Billing is based on what they can force people to pay. Not on what services actually cost. One downside of that is they have no control on how much things cost.
As I understand it, marking your check "paid in full" combined with the cover letter is what potentially worked for you. Simply writing "paid in full" on the check generally isn't sufficient.
More info form real attorneys (unlike me)
https://www.lawyers.com/legal-info/consumer-protection/banki...
> If you try this approach on a credit card debt, it’s unlikely to work. Why? Because you probably won’t be able to show that the amount owed is uncertain. You’ll be held responsible for the amount that you charged—a number that’s likely relatively simple to figure out. On the other hand, if you’re working with a contractor and you disagree about how many hours it took to finish a job or the supplies necessary to complete a project, you might be able to satisfy this requirement.
The article makes no mention of a cover letter. They stress two things:
1. The amount owed must be subject to dispute. The hospital obviously satisfies that requirement.
2. The phrase "paid in full" was visible in an obvious manner.
That's it.
What you need is for the amount to be subject to dispute. See how the example they give of an invalid attempt to do this is a credit card bill, specifically because the amount of the claim is fully objective?
The cover letter doesn't add anything there.
That's what normalization of deviance looks like.
I have received multiple offers to work in the US as a dev but the quality of life and safety nets here in Canada are more important to me than a higher salary.
He only asked how much it's going to be and was charged with over double what he was quoted.
In the U.S. it’s possible (but not widely known) that you can shop around for medical imaging like MRIs. (My wife has saved thousands of dollars doing this.) Hospitals often run these as profit centers so the markup is quite steep.
you may struggle/it may take long to find certain things to get a diagnosis, but once you do, it's a ball that gets rolling insanely fast.
2 anecdotal examples:
colleague's young child was fainting, took them quite a while to get through the right set of doctors/specialists to find out it was a brain tumor - after that was found though, they were scheduled for surgery the next morning. Operation successful, child okay.
I had an appendectomy in the middle of covid: went to the ER unannounced at 7 p.m. - was on the table at 1 a.m. - i paid 50 euros (10 for each day i spent there (they kept me for 3-4 days "just in case")). This was quoted to me up front (the rate, but not the number of days) and i signed a document stating i understood that charge before i was in surgery.
For non-urgent appointments, yes, the wait time for specialists can sometimes be months.
Why is an MRI anywhere in the world $1500, or $3500 for that matter?
Private hospitals in London largely live off a split of offering cheap convenience or extracting money from foreign patients, but there are so many of them fighting for a small pool of patients given most people just go to the NHS that they have to compete hard.
For reference, i got an MRI in two days for knee pain after i fell with a bike and the pain didn't go away after a few weeks ( so obviously nothing urgent).
And FYI, i paid for it, iirc 60-100 euros, repaid in full by my medical insurance.
They were saying they had pain and nausea, the doctor suspected a kidney stone. Is this an "emergency"? I have had a kidney stone, it is intense pain. My mother had one, said it reminded her of childbirth.
But it won't kill you, probably. You could just be in intense pain for weeks or longer waiting to pass it.
Is that an emergency? I think in probably any sane medical system it is. In the USA? No idea.
Universal healthcare is great, but when you're in a 2-party system and one party undermines it whenever they're in power, the result is terrible.
For what it's worth, I live in the UK which has similar woes to how you describe Canada's two-party system. However we do normally get seen quickly for things which are a threat to life---but elective operations can take much longer. Mental health issues are also dealt with sluggishly at best.
1. https://www.ncbi.nlm.nih.gov/pmc/articles/PMC7292524/
2. https://www.hqontario.ca/System-Performance/Wait-Times-for-D...
I don't know what the prices are in Germany, but in London an abdominal MRI is in the $280-$600 range. (EDIT: And you can usually get a same or next day appointment)
The US are a clear outlier.
Makes the US pricing in this article even more bizarre - in "normal times" you could literally fly to Europe for an MRI and save money.
That it is worth it that people go bankrupt due to medical issues because it means that certain professions can earn 6 figures?
I’m really curious. What do you think you are saying? How do you think those two statements correspond? Do you genuinely believe that if the majority of Europe were to ditch its public health services that salaries would go up and that that would be a good thing?
FWIW, I am a US person, resident in Germany.
Neither of those things, no. (Also, if you think of €100k as "a huge salary", you should recalibrate; in the industrialized world it is not.)
> I am still not sure what you are trying to say. But the fact that you LEFT the US that has that kind of dynamic for Germany, where income inequality is smaller and many things -- including medicine -- are more widely accessible makes me scratch my head.
The healthcare in Germany appears to be somewhat crap compared to the highest level of care available in the US. It's an order of magnitude cheaper, though.
I left the US because the US is a police state, not because best-in-the-world healthcare has highest-in-the-world prices.
My comment could best be summarized as "health care costs should not be a major concern in your life as a SWE because they will be cheap (to you) everywhere, so make your SWE life choices based on other things". You can inaccurately paraphrase this as a rejection of concern for social justice, income inequality, or a generalized "fuck you, got mine" at your own peril.
(FWIW, I think national boundaries are mostly irrelevant and unimportant, and drawing the boundary of your official-concern-for-the-wellbeing-of-others at an invisible line checkpoint to be somewhat closeminded. There are billions without meaningful modern healthcare access at all (or even clean water) so the selfrighteous indignation bit about the relative quality and expense of healthcare in two major industrialized western nations is sort of a silly nit to pick.)
Fuck, a few years ago I had to switch dentists and I couldn't get even a teeth cleaning without waiting more than six months.
An actually useful law might be:
Before an elective procedure, they need to give you the price in writing.
The actual price transparency law does not seem to have resulted in any price transparency.
After all, we are healthy, until we aren't.
I was flat out offered the cheap cash settlement.
Any employer that does not offer HSA eligible plans is shafting their employees. An HSA is a 401K, but better, since you can withdraw without penalty at any time for any healthcare expenses you had at any time in the past. And you can invest it into anything you want (just rollover your funds to a Fidelity HSA every year).
The premium difference and the deductible difference between HDHP and non HDHP plan cancels out, generally. You either pay more premiums on an ongoing basis, or more at one time for the expense.
Unfortunately, there is no getting around actually having a lot of healthcare expenses. But spending ~$6k out of pocket on healthcare every two years probably puts you a couple standard deviations above average spend category unless you are old.
It has indeed been my experience that the cost of a non-HDHP plan is approximately the same when all is said and done, but I’ve considered going back anyway. There’s “loopholes” in the system that you end up falling through.
For example:
- have a kid at the beginning of the year, meet your deductible and out of pocket, drain the HSA to do so, but hey, free medical care for the rest of the year and you can build the HSA up again, right? Nope, your division gets acquired, you’re laid off and rehired, and your “new” health insurance (same carrier and deductible as the old) has a brand new unmet deductible.
- providers demand prepayment. Fairly unusual, but it happens. Say you need a minor surgery. Well, the MD and hospital want prepayment. Both of them see you have 4K left on your deductible and want 4K each upfront. Don’t worry, you’ll be refunded / have a credit on your account by whoever files last whenever they file the insurance claim three or more months from now. Bonus: any doctor you visit in the meantime still sees your deductible unmet because the claims haven’t been processed.
- medical billing is awful. HDHPs expose you to more of it because more of your actual cash is in okay. Providers bill the wrong amounts, fail to realize you have credits on your account, file as out of network instead of in network resulting in a different discounted cash price, etc.
IME, any health problem requiring more than routine doctor visit plus xray or ultrasound is going to be many thousands of dollars. Who knows what the median is, but there’s a reason the total insurance premium for a family HDHP hovers around 20k.
And yeah, I see what you’re saying, but yeah, my cash flow is not sufficient for that. Or at least, it doesn’t seem worth it for a potential payoff decades from now.
FSAs and HSAs are different types of tax-advantaged accounts with different rules, but both can be used to pay medical expenses.
There's also HRAs too that's another different type of tax advantaged account and can also be used to pay for medical expenses.
This complexity is part of the problem.
FSAs (other than LPFSAs) cannot be used with HDHPs, which are the plans that allow HSAs.
An actual HSA is your money. If you don't spend it on medical care, you can withdraw it when you are elderly as normal money.
I have an HSA, but I'm painfully aware of how it's just another boondoggle for the wealthy. I can dump cash into it on top of the limits for my 401k and IRAs, and pull it out tax-free with no limits once I turn 65.
Another good example of how an idea that sounds fairly good on paper turns out to be another benefit for the rich in real life.
The real trick is to save medical receipts for years/decades and reimburse only when you actually need the money, paying out of pocket until then.
Does that trick actually work?
There is no time-boxing on reimbursement, so it should. HSAs are only about a decade old, so no one has done the extreme versions of it yet, but a decent number of folks are squirreling away receipts and letting the money grow.
Kinda like a backdoor Roth, no rules prevent it, so it works.
There's a very small group. 5% or so of people, those who don't have private insurance and aren't on the public insurances - edicare/Medicaid/VA - . Those people are actually in a position where they get to see the sticker price but might have to actually pay it.
Which sucks.
But I don't see how that changes. The people getting abused are - despite what you might hear - are small in number, typically healthy and not particularly poor or old. The ACA actually went after those people - that was what the mandate was about - and tried to get them to buy a lot of insurance. More insurance then they wanted - and the end result was that the mandate's been effectively gotten rid of.
If you're an uninsured patient who isn't in poverty then hospitals are going to squeeze you for as much as they can get away with. It's how they keep the lights on. None of this makes any real sense, but hospitals are just doing what they have to do to survive in the system we've created for them.
Obviously $1500 is a lot of money and it's not easy to come up with for normal folks and obviously there are millions of poor people, but the US is one of the wealthiest nations on Earth, and it's sometimes overemphasized how broke the average American is. Other than a few small European countries, the US has the highest median household incomes in the world, higher than any other large country like Germany, France, the UK, Canada, Japan, or Australia.
That sounds pretty decent, but the grouped by age/location/education level medians are show that there are still a lot ( as a percentage) of people with low net worths in certain groups. And even then, net worth doesn't mean money in the bank - most people wouldn't and shouldn't have to sell their house or car to be able to afford a medical emergency ( even though i agree that if you have a $120k net worth, you should be able to save money on the side, but i wouldn't be surprised if there are situations where that's hard ( e.g. house bought years ago, a household member without a job, friend/family/only remaining job are in the area)).
https://www.businessinsider.com/personal-finance/average-ame...
According to this[1] the median family has $5k in the bank.
[1] https://www.federalreserve.gov/econres/scf/dataviz/scf/chart...
The poster said "the majority of Americans", not "the majority of young Americans with less education" or something, so I talked about the median, explicitly acknowledging the presence of millions of people who are poor.
> most people wouldn't and shouldn't have to sell their house or car to be able to afford a medical emergency
If someone needs money from their house, they don't have to sell it.
The median non-primary-residence net worth in the US is 40k. I still think it's silly to pretend $1500 is unthinkable for the majority of Americans like it is for the minority of people in America who are poorer than most others.
> ( even though i agree that if you have a $120k net worth, you should be able to save money on the side, but i wouldn't be surprised if there are situations where that's hard ( e.g. house bought years ago, a household member without a job, friend/family/only remaining job are in the area)).
Paying large bills is hard, especially with all the stuff life throws at you. I didn't mean to imply otherwise.
> * Fewer than 4 in 10 people have enough savings to pay for an unexpected $1,000 expense in cash.
> * The rest would have to borrow, use a credit card or take out a personal loan.
> * While the pandemic has set back emergency savings, many people are optimistic their finances will improve in 2021.
https://www.cnbc.com/2021/01/11/just-39percent-of-americans-...
But sure, many of those could take on debt to do it, as the summary says, true.
Medical debt is a leading cause of bankruptcy in the US. (No, I'm not saying $1500 alone is going to cause a bankruptcy.)
This is not to say the healthcare system in the US has no flaws. But it bothers me that a stat which found “loss of income due to illness” was more common among bankruptcies than medical bills greater than $5k or 10% of pretax income (~35%), constantly gets construed as “medical debt is responsible for 60% of bankruptcies” when debt doesn’t even appear to be the largest factor of medical-related bankruptcies.
And this misconception is everywhere. This article [1] says “The same researchers' 2009 study claimed that 62.1% of all bankruptcies were caused by medical bills.” and was the top result on google when I searched “bankruptcies caused by medical debt”.
Even Bernie Sanders [2] doesn’t get it right, saying that “500,000 people go bankrupt every year because they cannot pay their outrageous medical bills.” 500,000 is a little over 60% of the 750,000 bankruptcies that happen every year, and his campaign said they were referencing this study. I think there’s a meaningful difference between losing income due to not working while you’re sick and not being able to pay your “insane medical bills”.
Also, other studies have found much lower numbers, but I guess they aren’t as fun to quote. This is mentioned in the washington post article I linked:
> “Based on our estimate of 4 percent of bankruptcy filings per year and the approximately 800,000 bankruptcy filings per year, our number would be much closer to something on the order of 30,000-50,000 bankruptcies caused by a hospitalization,” one of the co-authors of the NEJM study, economist Raymond Kluender of Harvard Business School, wrote in an email
> “This would lead us to be skeptical of the 500,000 medical bankruptcies statistic, but that very much depends on how one defines a medical bankruptcy. … An enormous share of households have some amount of medical debt, so any survey of individuals will report a high share of them have medical debt but this does not imply that the debt caused them to file for bankruptcy.”
Again, not saying any of this is fine, just that if we’re talking about solutions it’s probably wise to at least represent studies accurately.
[0]: https://www.amjmed.com/article/S0002-9343%2809%2900404-5/pdf
[1]: https://www.thebalance.com/medical-bankruptcy-statistics-415...
[2]: https://www.washingtonpost.com/politics/2019/08/28/sanderss-...
> "Only for about 30% of bankruptcies did the debtor actually say medical bills were a reason for the bankruptcy."
That would still be a lot!
> "“Based on our estimate of 4 percent of bankruptcy filings per year"
...but 4% is a much smaller number than 30%. Is it actually more like 4%? I guess statistics aren't simple....
> "An enormous share of households have some amount of medical debt, so any survey of individuals will report a high share of them have medical debt but this does not imply that the debt caused them to file for bankruptcy
I guess I'd be interested in the average medical debt numbers among those filing for bankruptcy vs the average medical debt numbers among those not filing for bankruptcy? To have a sense of what role medical debt may play?
I feel safe in continuing to think that medical debt is a significant burden for many people in the USA (and therefore that "most people can afford that bill by going into debt" is a terrible solution), but that's a much more vague statement, i respect your point about being accurate with statistics.
Having a net worth of $120K doesn't actually mean you can easily pay an unexpected $1500 bill. It might mean you have a house worth $100K and a car worth $10K and a retirement account with $10K in it, and just enough to cover your payments in the bank.
I know there are LOTS of Americans who can't easily pay an unexpected $1500 bill, but I don't know if it's more or less than than 50% of Americans, and median net worth doesn't really tell us.
It is silly to pretend like $1500 is not a possibility for "the majority of Americans". Certainly I do acknowledge explicitly in my post that there are millions of poor people in America.
You can get much better discounts by talking to the hospital's business/billing office and demonstrating difficulty to pay.
A bit repetitive at times, but also some amazing stories. There’s a hospital in New Mexico that sends out hugely inflated bills to its uninsured patients then sues them and garnishes their wages when they can’t pay.
Example: https://priorityradiology.com/
Xrays were under $250 and MRI was $600 last time my family needed it.
I hope it ends as you say (think of collection agencies)
They are removed from all of that, and don't care about prices. It's beyond them.
So they just give you a number.
Because there is this big 'goodwill' aspect to healthcare, the professions don't think about it as capitalist, but the hospital is actually pretty aggressive and take advantage of the goodwill aspect.
The US needs a massive overhaul there and it's not about socialism or capitalism, but about simple and hard regulations.
A month later I got a bill for $3,500. I drove out to the hospital (2 hours) to ask wtf. They didn't help at all, wouldn't budge.
So I went home and wrote them a check for $1,500, marked as paid in full, with a cover letter explaining my side of it. It worked. They cashed the check and I never heard another word. I've done further business there with no problem. It's well worth pushing back.