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Re:Old TV caused village broadband outages for 18 months by ethanwillis on Tuesday September 22, 2020 @07:29AM (#24553264)
I recently had my own host of cable internet issues.

So about 3 months ago the RJ45 cable in my cable modem melted. I thought it was a freak accident. I checked all of my networking equipment, checked my outlets, etc. No problems. So I installed a new cable and then everything was fine.

Cue 2 weeks ago. Connectivity became intermittent and then finally I had no internet for almost a week. Comcast wouldn't be able to send anyone out for a month. So I started digging around for the problem. A little over a year ago they sent out techs to work on my neighbors internet and in the process foolishly cut my coax. So I started from the cable tap and worked my way backwards.

There wasn't a continuity problem from what I could tell, no one either intentionally or unintentionally cut the cable. Then I look on the back of my house where the coax from the street is bonded to my home's grounding rod. Everything to the right of the bond was completely melted and still super hot. NOT GOOD.

So I did some testing of the bonding wire to the ground, the resistance was 37 ohms (should be much less than this). And there were no other electrical problems. My thought at the time was somehow power was being backfed from the cable tap to my home. So I removed the cable from the street and disconnected everything inside that was touch this cable.

Almost immediately I start getting voltage drops in my house, can't even run the microwave. That's when I realized what was really going on. The cable line was being used as a return path because the neutral for my neighborhood was at least partially severed.

It was so bad that if I increased voltage load in my home past a certain point then the streetlights in the front of my home would completely turn off.. Yes I could turn city infrastructure off and on by toggling the voltage load in my home.

The power company within a few hours had a crew come out to diagnose and fix the issue since it's actually potentially dangerous. They confirmed for me it was indeed a bad neutral. As soon as they replaced it I spliced my coax line, reconnected it, and everything worked perfectly.

Re:Old TV caused village broadband outages for 18 months by mnw21cam on Tuesday September 22, 2020 @07:59AM (#24553462)
A few years back, when we had a load of wet weather, we had a power cut. It lasted about an hour before the power came back on again, only to go off after about 30 seconds. This time it was off for about 5 minutes, then back on for 30 seconds again.

On a whim, I wandered down the road. It had stopped raining. About 50m down the road there was a dry patch of pavement and a smell of burning plastic. Another 100m down the road was the electricity substation, with a guy from the electric company who said he was trying yet another 300A fuse. He said that often the cable can be shorted out by ground water, but connecting it up again may heat it enough to drive the water out and make it fine. I asked him after breaking three fuses already, how he thought another one would solve the problem, and would he like to know where the short was? Took a bit of persuading to get him to walk 100m up the road to where the dry patch and smell of burning plastic was, and of course by then the smell had worn off a bit. Another electric company guy arrived with a smelling device, which they bashed into the tarmac to try to identify the location of the break, eventually settling with exactly where I told them it was.

Within a couple of hours after that, a team had ripped up the pavement, dug down to the cable, spliced it, wrapped it up in waterproofing, refilled the hole, and relaid the pavement.

But I think your story wins.

Re:Old TV caused village broadband outages for 18 months by aaronmdjones on Tuesday September 22, 2020 @07:57AM (#24553432)
In the UK we call this a PEN conductor fault. It's called a PEN conductor when it's used as a combined Protective Earth & Neutral, as in a TN-C-S earthing arrangement. The property earthing is bonded to the incoming neutral cable before the consumer unit ("fuse board" / breaker panel). This relies on the fact that the neutral side of the supply transformer is itself earthed (this is why it's called neutral; its potential with respect to the earth is ~0V). If the neutral supply to your property is broken, then the return current will pass through the internal neutral wiring in your home, back through any protective devices like breakers and RCDs, and then jump across your earth bond, back through the earth wiring in your home, and then to e.g. a water line or gas line bond, or in your case, coaxial; through the earth itself, and then back to the neutral side of the supply transformer, completing the circuit.

This has 3 important implications:

1) The return conductor (e.g. coaxial cable) may not be adequately-sized to carry the current you're asking it to, but your circuit breakers are rated in relation to the fixed internal wiring of your property, so they won't trip. This risks melting and subsequently breaking the conductor, leading to:

2) The exposed metalwork in your house becomes live. Screws at lightswitches, metal ceiling lighting pendants, copper water and gas lines, the works. All of it. This leads to:

3) An RCD (GFCI) or a device that contains an RCD (like an RCBO) will not save you when you come into contact with any of it, because the current is first passing back through that RCD on your internal neutral wiring, so there is no current imbalance from its perspective.

So yes, very dangerous. In the UK, we use concentric cabling for our street supplies, so it is very hard to accidentally sever the outer neutral conductor without also severing the inner line conductor.

Re:Old TV caused village broadband outages for 18 months by yholio on Tuesday September 22, 2020 @09:53AM (#24554375)
In a properly executed TN-C-S distribution, the TN-C and TN-S sections are separated with a 4 way single junction point where the PEN conductor coming from the station is connected to the local grounding rod and after this the separated PE and Neutral conductors are drawn into the property. Absolutely no circuit breaker is allowed on the PEN conductor upwards of this separation point.

This arrangement remains safe regardless of any single fault in any of the 4 wires. If the PEN conductor breaks but the local earthing still has decently low resistance, the internal PE protection that connects to the case of electronic appliances is still connected to the ground. If strong currents are drawn the voltage of the PE in relation to the real ground will increase, but the mains voltage will also fluctuate with the difference; so you might get a 20-30V drop in the mains voltage and the same voltage appears on the PE, not usually dangerous and you can see something is wrong with the power. Differential and overload protections still work since they have a safe return via the grounding rod.

If, on the other hand, the local grounding malfunctions, the PE is still secured to the PEN, which should be grounded at the nearest pole or local transformer. This is a harder defect to detect and periodic checks are recommended on the local ground, but at least you have single fault protection, and two things need to happen before a dangerous condition can occur (both local grounding and the PEN conductor must have a fault).

An adjacent benefit of having good local grounding in this configuration is cleaner and more stable voltage, since all groundings of all houses in an area are connected in parallel to the same PEN line, providing a path to the ground that might have a lower impedance than the PEN line feeding it.

Re:Old TV caused village broadband outages for 18 months by aaronmdjones on Tuesday September 22, 2020 @12:39PM (#24556654)
That would be safer, yeah, and I agree that's how it should be done. However, we don't do that.

Usually, our TN-C-S supplies are just augmented with PME, where the PEN conductor is earthed at multiple points along its run. This is almost equivalent to your description of a separate earth rod in every property, but it's on the main run instead of each branch, and it's not done for every point (e.g. house), nor even every other point or perhaps not even every 5 points.

This usually saves you from the consequences of a PEN conductor fault if it's broken along its run somewhere (because there's still an earth rod after the break), but it can't save you if the neutral is broken after it splits off to feed your property, and it can't save you if your property is the last on the line.

Where we have separate property earthing rods (either as the sole earthing arrangement, as in a TT earthing arrangement, or instead, in addition to a TN-S or TN-C-S supply, for example in an outbuilding containing extraneous conductive parts like copper water pipes), these are not permitted to be connected to a TN-C-S supply earth because practically no-one else in the street will have such a setup and then a broken PEN conductor sees your earth rod carry, perhaps, half of that street's supply current, which it could obviously never safely do.

I imagine we don't mandate supplementary earth rods in TN-C-S installations here because:

1) PME is common, reducing the impact of a PEN conductor fault, and

2) As I said, TN-C-S installations here use concentric cable, which is very hard to break in such a manner as to cause a PEN conductor fault without also killing the line conductor, rendering the fault moot.

Re:Old TV caused village broadband outages for 18 months by yholio on Tuesday September 22, 2020 @05:48PM (#24560346)
> Where we have separate property earthing rods ... these are not permitted to be connected to a TN-C-S supply earth because practically no-one else in the street will have such a setup and then a broken PEN conductor sees your earth rod carry, perhaps, half of that street's supply current, which it could obviously never safely do.

If no one on the street has an earthing rod and the PEN breaks, then all the PE internal wiring of all houses will be connected, via transformers, light-bulbs etc. to the live wire. So every grounded appliance in the area is live. This is such a dangerous scenario that a grounding rod carrying half the current of the street is the least of your worries. All differential protections are also disabled.

Additionally, houses will typically be spread around on a three phase supply with the PEN carrying the disequilibrium current. If PEN breaks uphill from such a distribution cell then you end up with two houses connected in series to two phases, giving a voltage √3 = 1.732... higher than the mains (208 vs 120V in US or 400V vs 230V in Europe). The voltage will spread depending on the resistance of the two houses. So if a house has large consumers it will see a very low voltage, while it's series pair might see a huge voltage spyke. This is an incredibly dangerous scenario from a fire hazard perspective. A similar thing can happen in a 120/240V single phase system.

So, if you want good, solid, safe voltage in TN-C-S systems, a good grounding (preferably less than 1 Ohm) should be connected at the separation point between the TN-Combined supply and your internal TN-Separated wiring. This guarantees your differential protections will work regardless of what happens uphill.

Of course, if this is an uncommon practice in the area and not allowed by local code then that's that. But I wouldn't feel very safe without, at a minimum, a ground fault detection relay (which has it's own mini-earthing rod and detects when PEN floats at a too high voltage), and also a over-voltage protection.

PEN faults are very common, it's not a question of if, it's a question of when. Coaxial supplies are used around here too, with recommended local earthing and mandatory ground fault detection relay if local earthing does not exist. Still, it happens that lighting destroys both the central conductor and the electronic ground relay, yet line voltage still finds a way to shock people (you don't need a very good connection for that). Other times, the aluminum-steel core of the coax breaks down. Other times, idiot electricians work on the network and create PEN faults, exploding all the devices of a certain home by exposing them to three phase voltage.

Re:Old TV caused village broadband outages for 18 months by smichel17 on Tuesday September 22, 2020 @08:23AM (#24553633)
Just FYI, I really enjoyed your story but I almost closed the tab and didn't read it due to "Read on to find out" in the first paragraph. It sets off all the clickbait alarms in my head, which make me expect to find a bunch of low-quality content. The rj45 cable melting is just as good of a hook (and is actually why I continued reading). I'd suggest sticking the first sentence onto the front of the second paragraph and removing the rest of the first paragraph.
Re:Old TV caused village broadband outages for 18 months by ethanwillis on Tuesday September 22, 2020 @08:25AM (#24553651)
Thanks for that feedback. I'm having to do a lot more writing for my job now so being able to improve my writing with honest feedback is super important.

I agree, I even cringed a little bit when I wrote it. But I didn't want to fully give everything away so it was just a bad edit :) Your suggestion would work a lot better.

Re:Old TV caused village broadband outages for 18 months by TheAdamAndChe on Tuesday September 22, 2020 @08:45AM (#24553771)
Be sure to write specifically for your target audience. That clickbait would work if your target was the Lowest Common Denominator. It doesn't work so well with a highly technical audience.
Re:Old TV caused village broadband outages for 18 months by virgulino on Tuesday September 22, 2020 @10:19AM (#24554611)
You had me hook, line and sinker at "cable in my cable modem melted". Great story and great writing, thanks!
Re:Old TV caused village broadband outages for 18 months by saltspork on Tuesday September 22, 2020 @07:58AM (#24553449)
Open neutrals are no joke, here’s a good analysis of a similar situation that caused a house fire: https://www.electrical-forensics.com/Open-Neutral/Open-Neutr...

Here in Australia the coax connection from the street typically goes through a galvanic isolator to avoid this situation, rather than being bonded to the earth.

Re:Old TV caused village broadband outages for 18 months by _trampeltier on Tuesday September 22, 2020 @04:36PM (#24559587)
Open neutrals are no joke but each case does give a good story every time again. I know a guy who cut a 70mm2 neutral in a factory. They had a lot of single phase drive inverters. I think somethink like 25 inverters had to be replaced (and a lot of other stuff too).
Re:Old TV caused village broadband outages for 18 months by robocat on Tuesday September 22, 2020 @04:41PM (#24559643)
What do you mean by “galvanic isolator”? Link to coax example device? I’ve never heard the term before and a quick google is showing something irrelevant. NZer, so the language barrier exists!
Re:Old TV caused village broadband outages for 18 months by 8bitsrule on Tuesday September 22, 2020 @11:40PM (#24562706)
Hadn't heard the term before. Looks like its two diodes in parallel, pointing opposite directions, in a very-expensive box. Blocks low-voltage DC flow while allowing higher-voltage AC currents to pass. Looks like maritime usage is common.

http://www.yandina.com/galvanicIsolator.htm

Re:Old TV caused village broadband outages for 18 months by jhiesey on Tuesday September 22, 2020 @05:15PM (#24560005)
Probably an isolation transformer. A search for “cable tv isolation transformer” gives lots of results.
Re:Old TV caused village broadband outages for 18 months by C1sc0cat on Tuesday September 22, 2020 @10:33AM (#24554823)
Wow what a mess
Re:Old TV caused village broadband outages for 18 months by milankragujevic on Tuesday September 22, 2020 @07:40AM (#24553337)
This is one of the most interesting and intriguing yet improbable stories I have ever read. Thanks for sharing.

I had a vanilla problem of power from neighbor's faulty set top box that was backfeeding into the cable network and killed my modem (and I think some other people's) one day.

I was told by the ISP's technician what had happened, I assumed the modem died by itself (i.e. bad OS) since it wouldn't fully turn on, only shows the power LED. In reality the tuner and some electronics probably died.

Re:Old TV caused village broadband outages for 18 months by jdeibele on Tuesday September 22, 2020 @01:57PM (#24557734)
We were about to leave for vacation in August. The night before we left, the power went off, then came back on. This happened 1, 2, 3, 20 times. I switched off the main breaker and then went outside to see if I could find out what was going on. Nobody was outside and it was hard to tell if other homes had electricity - a lot of people were gone on vacation themselves and it was still bright.

I tried calling electricians but couldn't get anybody out quickly enough so I ended up calling the power company. They dispatched a guy with a small truck with a short cherry-picker.

He was able to diagnose the problem as branches rubbing on the power line. He trimmed around it so I could turn the power back on. Our house was built in 1914 and the tree wasn't there. Somewhere over 100 years the tree in our neighbor's yard was planted and grew large enough to interfere with the power line.

While we were gone the power company replaced the connection with a shorter, more direct line that avoided the tree entirely.

As another poster said, I think your story is better because of your diagnosing the problem yourself.

Re:Old TV caused village broadband outages for 18 months by arnon on Tuesday September 22, 2020 @09:50AM (#24554352)
That's an incredible story! It's amazing what you can discover when you start back-tracing issues like this.

A few months ago, my house started having intermittent failures.

It turns out that some road works caused one of the phases in my house to leak into the other phase, which caused a whole array of problems, but only in specific areas of the house.

We discovered this by piping 40kV into the wiring and listening to crackling in the ground, where we found the faulty cabling.

Re:Old TV caused village broadband outages for 18 months by hyperdimension on Tuesday September 22, 2020 @11:38AM (#24555776)
I'm very intrigued--can I get any more details about how you could safely do that? Did you, e.g. disconnect the main breaker and have a spare Van de Graaff generator lying around?
Re:Old TV caused village broadband outages for 18 months by rosswilson on Tuesday September 22, 2020 @12:13PM (#24556265)
It's called Insulation Resistance Testing and an electrician would typically use a device like a Megger tester.

Here's a good video about it: https://www.youtube.com/watch?v=CsXUuuV4_sw

Re:Old TV caused village broadband outages for 18 months by hyperdimension on Tuesday September 22, 2020 @02:57PM (#24558432)
Oh, of course. I was not thinking right. I was imagining a 'chunky' HV supply rather than a hi-pot tester, like some Stanford Research PSU, but those only went up to a few kV if I'm remembering correctly. Thanks.
Re:Old TV caused village broadband outages for 18 months by arnon on Tuesday September 22, 2020 @11:56AM (#24556032)
I obviously had help :)

I had an electrician come and perform this step. The house was disconnected from the source, and then a "thumper" was used: https://megger.com/portable-fault-location-system-stx40- 2000

Re:Old TV caused village broadband outages for 18 months by newsbinator on Tuesday September 22, 2020 @07:54AM (#24553419)
> Comcast wouldn't be able to send anyone out for a month

Is there a good explanation for how this can be the case in a developed country?

Re:Old TV caused village broadband outages for 18 months by EvanAnderson on Tuesday September 22, 2020 @08:03AM (#24553496)
Focusing on new Customer acquisition drives revenue. Likely they're a monopoly or duopoly provider in the area. Theres little danger of losing Customers even if they're extremely dissatisfied, so servicing existing Customers is only a cost center.
Re:Old TV caused village broadband outages for 18 months by ethanwillis on Tuesday September 22, 2020 @08:15AM (#24553577)
I work for a European company and many of my coworkers are remote from around the world. They were surprised by this too.

My city also has regular brown outs, power outages, etc. that have greatly inconvenienced my remote work (I have done a lot of work recently over a mobile hotspot). And it's not a HUGE city, but it is sizable (600k metro, ~800,000 in the metro + surrounding areas).

But for how this can be the case: It's as another commenter says. The provider is a duopoly in my area so I have no choice. Even worse the provider doesn't have many employees who do this work, they mostly hire 3rd party consultants to do repairs/installations of infrastructure.

Re:Old TV caused village broadband outages for 18 months by kayfox on Tuesday September 22, 2020 @11:32AM (#24555678)
It requires a line tech and not an install tech. I don't know why it takes 3 months instead of like a week, but things can get bad when your choices for high speed internet are the phone company or the cable company and they both suck.
Re:Old TV caused village broadband outages for 18 months by reaperducer on Tuesday September 22, 2020 @09:17AM (#24554040)
Is there a good explanation for how this can be the case in a developed country?

Since his story is worded as if it happened recently, it could be COVID-related.

Back in April I tried to get my cable company to install its home security system where I live. I was told no, because the company wasn't sending techs into anyone's homes until the virus let up.

I tried again in August, and was told it would be a very long while, as the service guys were still catching up on the backlog.

Re:Old TV caused village broadband outages for 18 months by dspillett on Tuesday September 22, 2020 @10:17AM (#24554599)
> it could be COVID-related

This was certainly an issue with BT-OR in the UK for a short while when lock-down first properly started and there was a combination of OR people not being able to work and home users discovering issues (or reporting those that until now had been to minor to care about) as they tried to work from home. That caused quite a back-log of work in some areas.

Re:Old TV caused village broadband outages for 18 months by aidenn0 on Tuesday September 22, 2020 @11:48AM (#24555926)
Comcast has, on occasion, ranked below the IRS in terms of brand popularity...
Re:Old TV caused village broadband outages for 18 months by justin66 on Tuesday September 22, 2020 @08:00AM (#24553470)
The invisible hand of the free market did not want anyone there for a month. We all follow the invisible hand (like, instinctively, since it's invisible). You're not questioning the wisdom of the invisible hand, are you?
Re:Old TV caused village broadband outages for 18 months by BurningFrog on Tuesday September 22, 2020 @08:37AM (#24553729)
Don't let the fact that it's incorporated as a private business fool you, Comcast is a government monopoly.

A deregulated ISP market would be a huge improvement for this country!

Re:Old TV caused village broadband outages for 18 months by justin66 on Tuesday September 22, 2020 @10:29AM (#24554737)
A system where large corporations handle the backbone and local ISPs and/or municipalities handle the last few miles sounds ideal for the US, but I am pretty skeptical as to whether we would get that if regulations simply ceased to exist.

("regulations simply cease to exist" seems like the casual definition for "deregulation," though the actual process of deregulation is for a bunch of people to pass a new set of regulations and if they're pandering to a certain constituency, they will call it "deregulation," regardless of the effect of the regulations they just passed. See: telecom, the airlines, banking, etc.)

Re:Old TV caused village broadband outages for 18 months by kilotaras on Tuesday September 22, 2020 @11:02AM (#24555246)
ISPs are a natural monopoly [1]. Deregulation is unlikely to fix the issue. Creating (or regulating) a common infrastructure, e.g. poles and/or cable tunnels looks like a better way to induce competition.

[1] https://en.wikipedia.org/wiki/Natural_monopoly

Re:Old TV caused village broadband outages for 18 months by ballenf on Tuesday September 22, 2020 @12:29PM (#24556517)
Not to fight over terminology, but in most of the US, cable companies are given an explicit monopoly "franchise" from the local municipality.

There are some areas that might be a natural monopoly anyway due to low density population, but only way you could know is open things up. That's a tough pill to swallow since the franchise "fees" (taxes) are guaranteed so long as the cable company has a guaranteed monopoly. Yes they could pass a generic tax on cable service, but that would be a new tax.

I focus on cable companies because that seems to be the most common way to get broadband to many parts of the US.

Re:Old TV caused village broadband outages for 18 months by BurningFrog on Tuesday September 22, 2020 @12:38PM (#24556642)
You can make a decent natural monopoly argument for cabled ISPs. Still debatable, but it has some merit.

But in 2020, wireless ISP work great wherever they're not regulated away.

One big problem with regulations is that even if they're beneficial when enacted, they will remain in force for many decades after the underlying reality has changed.

Re:Old TV caused village broadband outages for 18 months by msla on Tuesday September 22, 2020 @05:55PM (#24560412)
> But in 2020, wireless ISP work great wherever they're not regulated away.

Because in CURRENT_YEAR we don't have to worry about rain fade or quirks of local terrain or unintended interference?

That's quite a big statement to make, generalized over the whole world like that.

Re:Old TV caused village broadband outages for 18 months by justin66 on Tuesday September 22, 2020 @06:46PM (#24560894)
> One big problem with regulations is that even if they're beneficial when enacted, they will remain in force for many decades after the underlying reality has changed.

We tend to avoid principles-based regulation in the US, but it's not destiny that regulations remain the same forever, even with our system. We certainly don't have to choose between that and not having any regulations at all (which isn't even an option when you're talking about radio spectrum, or use of wires at the last mile, or whatever).

Re:Old TV caused village broadband outages for 18 months by BurningFrog on Tuesday September 22, 2020 @07:13PM (#24561117)
My impression is that regulations turn to legacy status more often than not. Not that I've conducted any scientific study to back that up.

For radio spectrum you don't need any regulations or regulators. Just establish that radio frequencies in a certain area can be owned, and use general property right rules.

Re:Old TV caused village broadband outages for 18 months by justin66 on Tuesday September 22, 2020 @09:45PM (#24562094)
It's not really my area, but I feel like the distinction you're making between "regulations" and "general property right rules" is a bit like the distinction that is made at times between "fees" and "taxes."
Re:Old TV caused village broadband outages for 18 months by BurningFrog on Wednesday September 23, 2020 @12:11PM (#24568639)
To me, "regulations" either means there is a regulator directly issuing rules and orders to the regulated industry, or a legislature manages the rule set through occasional legislation.

This is quite different from laws protecting property, where all the state does is settle property disputes.

In slogan form, one is "rule of man" vs "rule of law".

Re:Old TV caused village broadband outages for 18 months by justin66 on Wednesday September 23, 2020 @04:22PM (#24571525)
I think I mentioned it upthread but principles-based regulation can at times be a nice middle ground.
Re:Old TV caused village broadband outages for 18 months by phone8675309 on Tuesday September 22, 2020 @01:39PM (#24557504)
The only thing to break the duopoly is some third option that requires no additional last mile infrastructure investment - either a common infrastructure that decouples provider from physical wiring or wireless Internet that isn't horrible.
Re:Old TV caused village broadband outages for 18 months by msla on Tuesday September 22, 2020 @05:53PM (#24560391)
Just because we want a technology to exist doesn't mean it's ever going to.

Regulation deals with the here-and-now.

Re:Old TV caused village broadband outages for 18 months by phone8675309 on Thursday September 24, 2020 @09:40AM (#24578500)
Fixed wireless internet and satellite internet do exist now - there have been barriers to deployment, some of which have been put up by traditional terrestrial ISPs.

There have recently been well funded pushes into satellite internet such as Starlink and Project Kuiper.

Re:Old TV caused village broadband outages for 18 months by wtracy on Tuesday September 22, 2020 @11:22AM (#24555534)
Exactly what regulations are preventing new broadband providers from entering the market?
Re:Old TV caused village broadband outages for 18 months by BurningFrog on Tuesday September 22, 2020 @12:32PM (#24556556)
I think it's mostly that cities hand out monopolies to Comcast or regional equivalents.

I'll admit I don't know the details well.

Re:Old TV caused village broadband outages for 18 months by missedthecue on Tuesday September 22, 2020 @06:08PM (#24560554)
Ask Google. They couldn't put fiber in my city because AT&T told the government to tell them not to.
Re:Old TV caused village broadband outages for 18 months by gottareply2020 on Tuesday September 22, 2020 @09:45AM (#24554307)
But how would the gov't handle installing all the back-doors?
Re:Old TV caused village broadband outages for 18 months by bluGill on Tuesday September 22, 2020 @08:21AM (#24553620)
you can't blame the free market when comcast has a state sponsored monopoly/duopoly (with the telephone company being the other) on fast internet.
Re:Old TV caused village broadband outages for 18 months by hannasanarion on Tuesday September 22, 2020 @11:07AM (#24555325)
"state sponsored" only in the sense that the state hasn't stepped in to break them up. Comcast's monopoly is entirely self-created through mergers and non-competition agreements.
Re:Old TV caused village broadband outages for 18 months by bluGill on Tuesday September 22, 2020 @12:05PM (#24556168)
No, state sponsored - or more likely city sponsored. If you attempt to run wires around your neighborhood to provide TC, Telephone, and internet (you need to do all 3 to have a chance at making money) you will be shut down because Comcast already as an agreement with the city to not allow anyone else to do it.

I'm assuming a serious plan to run wires above. That is you have found deep packet backers to fund you; you have found qualified people to do the work; you have figured out all the other details to do this. There are good reasons to stop someone running cat-6 wires everywhere, but here I'm assuming you have figured out the right way to do this - whatever it is.

Re:Old TV caused village broadband outages for 18 months by hannasanarion on Tuesday September 22, 2020 @02:04PM (#24557838)
And what, you think it's a complete coincidence that every single city in broad swaths of the country decided to contract with a single company to run those wires?

No, agreements between the companies ensure that only one option is available to each region. My city can offer Time Warner the right to run cable here whenever they want, but Time Warner will refuse to do so, because Time Warner has a deal with Comcast that says they will never offer cable in my city. There is no legal barrier to new cable startups like Google Fiber, only the immense cost of it and the threat of retaliatory blacklisting and throttling from the cable monopolies.

That's why the only places these companies compete are ones where the cities have decided to set up a local public broadband to buck the monopoly, or a very well resourced competitor like Google has decided to enter the market and refuses to play their anticompetition game.

Re:Old TV caused village broadband outages for 18 months by bluGill on Tuesday September 22, 2020 @03:48PM (#24558992)
Google setup their fiber in the early days based on if they could easily get permission, not where it made the most business sense (they did have some choices, but many cities didn't give them any option).
Re:Old TV caused village broadband outages for 18 months by soylentcola on Tuesday September 22, 2020 @03:32PM (#24558815)
Also, in many locations, the incumbent telcos lobby specifically to block any sort of municipal/public broadband infrastructure from being permitted when it is proposed.
Re:Old TV caused village broadband outages for 18 months by justin66 on Tuesday September 22, 2020 @08:32AM (#24553700)
You can blame The High Priests of The Invisible Hand for keeping the members of the duopolies astonishingly poorly regulated, to go back to the original point of the grandparent post.

As an aside, it's funny, I'm not sure what qualifies for me as "the telephone company" anymore. I guess there probably is one where I live, technically, but it doesn't seem to factor in.

edit: this is evidently going to be one of those posts that fluctuates in "points" over time, bouncing up and down. It'd be fun to have a sparkline implementation that illustrates this change over time

Re:Old TV caused village broadband outages for 18 months by throwaway0a5e on Tuesday September 22, 2020 @08:23AM (#24553635)
Utility markets are anything but free. They're locally sanctioned monopolies or duopolies.
Re:Old TV caused village broadband outages for 18 months by treeman79 on Tuesday September 22, 2020 @09:39AM (#24554241)
They are a good example of why government running things is generally a bad idea.
Re:Old TV caused village broadband outages for 18 months by justin66 on Tuesday September 22, 2020 @09:51AM (#24554358)
Regulating an industry is not the same as running it. For an industry to truly not be regulated, it needs to exist in an imaginary space, perhaps next door to physicsland with its frictionless surfaces and spherical cows.

At present the only example of governments running - or at least owning - communications utilities in the United States that I'm aware of are municipal broadband [1] providers, which tend to be much more well-liked by their users than something like Comcast. (and bitterly opposed by The High Priests of The Invisible Hand, who want competition but not that competition)

Of course, other countries have state-owned communications monopolies, which actually run the gamut in terms of quality and cost.

[1] https://en.wikipedia.org/wiki/Municipal_broadband

Re:Old TV caused village broadband outages for 18 months by generationP on Tuesday September 22, 2020 @08:58AM (#24553886)
Pointless bullshit that adds no information to the topic while ignoring some that is already there (note the "about 3 months ago" and try to think of what was happening in various fields of work at that time).
Re:Old TV caused village broadband outages for 18 months by searchableguy on Tuesday September 22, 2020 @08:17AM (#24553593)
In India, ISPs intentionally cut the cables to annoy competitor's customers. It's insane how many people don't do anything but simply switch while being aware.
Re:Old TV caused village broadband outages for 18 months by reportingsjr on Tuesday September 22, 2020 @08:47AM (#24553797)
Don't worry, that happens in the US too. Super annoying and dishonest.
Re:Old TV caused village broadband outages for 18 months by m463 on Tuesday September 22, 2020 @07:45PM (#24561364)
I've had friend have their lines cut by comcast or ilk.

I think it started with old cable systems where people would connect their cable themselves without paying for service. Then when the techs would go to install service they would see if any of the nearby houses were hooked up without being on the customer list, and cut their cable.

A friend of mine had her cable cut, probably for the same reason. Unfortunately the cable went to her satellite dish, not comcast.

(I guess it could have been competitors too)

Re:Old TV caused village broadband outages for 18 months by larrydag on Tuesday September 22, 2020 @11:34AM (#24555703)
Yes. Severed neutral lines are bad. A tree next to the house had eventually worn down the neutral line into our house and severed it. We heard buzzing and saw smoke in the house. Fortunately all the was burnt was an extension bar. It could have been a lot worse.
Re:Old TV caused village broadband outages for 18 months by MichaelZuo on Tuesday September 22, 2020 @07:44AM (#24553356)
The electricity neutral for your home used the internet cable line? The amount of macguyvering to get that to work at all in the first place boggles the mind.
Re:Old TV caused village broadband outages for 18 months by Longlius on Tuesday September 22, 2020 @08:03AM (#24553494)
It's more that the cable line was connected to the home's ground plate which the neutral was also tied to (neutral is tied to ground so it can discharge excess current in the home's electrical system during thunderstorms or power surges).

When the neutral was cut on the service line, the return path for the mains current became residential ground->cable line->neutral in cable trunk. Since coax drops aren't designed to handle residential mains current, the cable began to heat up and melted its insulation.

Re:Old TV caused village broadband outages for 18 months by toomuchtodo on Tuesday September 22, 2020 @09:17AM (#24554035)
I’m honestly surprised the low voltage cable lasted as long as it did.
Re:Old TV caused village broadband outages for 18 months by Cerium on Tuesday September 22, 2020 @09:49AM (#24554334)
I'm surprised too, but depending on what equipment is in the house the neutral can see much less current than the hot. US residential is usually split phase power, so 240 is provided by two out of phase 120 wires. Since most large loads (air conditioner, stove, oven, etc) use 240v they don't put a load on the neutral. The 120v devices put a load on the neutral but if the house is well wired they cancel each other out since half are on one leg of the 120 and half on the other. From the power service view they act like one large 240v device.
Re:Old TV caused village broadband outages for 18 months by saalweachter on Tuesday September 22, 2020 @12:33PM (#24556565)
I'm going to be honest: until my neutral line was severed by a tree falling on the line -- while not fully severing my power -- I thought the bare metal wire was just there to support the power lines physically.
Re:Old TV caused village broadband outages for 18 months by CapitalistCartr on Tuesday September 22, 2020 @08:17AM (#24553591)
Not deliberately. The neutral from the Power co. failed, then his house power sought out another pathway. The coax was grounded to the house's service ground (as it should be), and became a return path for the electric his house was using.
Re:Old TV caused village broadband outages for 18 months by owenmarshall on Tuesday September 22, 2020 @09:22AM (#24554094)
> his house power sought out another pathway

Pedantically (but with the justification that this is safety-critical): Electricity always takes every path, just in inverse proportion to the impedance of the paths.

If a fleshy 1000 ohm resistor touched that service ground, you'd get some electrons there too, and possibly enough to kill.

Re:Old TV caused village broadband outages for 18 months by ddalex on Tuesday September 22, 2020 @01:28PM (#24557364)
>Electricity always takes every path, just in inverse proportion to the impedance of the paths

This is one of those things that are bloody obvious in retrospect, but people usually don't think about it at all

Re:Old TV caused village broadband outages for 18 months by throwanem on Tuesday September 22, 2020 @07:55AM (#24553424)
It wouldn't be done deliberately. If anything, it's an example of how electricity's invisibility and sometimes very counterintuitive behavior make it never wholly trustworthy, no matter how we've come to rely on it. I wouldn't change that reliance on a bet! Electrical power infrastructure is the most revolutionary human application of energy since the discovery of fire. But, like fire, there's only so far you ever want to trust it.
Re:Old TV caused village broadband outages for 18 months by MichaelZuo on Tuesday September 22, 2020 @08:06AM (#24553515)
I agree that electricity has unintuitive behaviour though it is trustworthy, at least as far as you would trust a water system, if one understands why electricity doesn’t behave the same as water.
Re:Old TV caused village broadband outages for 18 months by throwanem on Tuesday September 22, 2020 @09:03AM (#24553929)
You can see water. It's a lot less potentially lethal, too.

I understand how electricity works well enough to handle it safely - and, at least as important, to know when I can't handle it safely and it's time to call in a professional - but that's not the same as trusting it. Honestly, it's a lot more the same as not trusting it. I can and do prototype line-voltage filament LED lamp designs on my bench without a problem, but I think more than anything else it's maintaining a lively awareness of the danger involved that helps there not be a problem.

What's really scary is stuff that's as dangerous as those prototypes and doesn't look it - a condition that I think only ionizing radiation excels electricity in making it possible to create. All anyone has to do is screw up wiring an appliance with exposed metal parts, and the whole thing can be live at potentially lethal mains voltage - and I'll freely admit that having had my batteries very unpleasantly charged that way once, thanks to a miswired ceiling fan, strongly informs my perspective on the subject.

As with fire, so with electricity: an indispensably useful servant, but also an ineluctably dangerous one, to be regarded with respectful mistrust at all times lest a moment's carelessness end in tragedy.

Re:Old TV caused village broadband outages for 18 months by nucleardog on Tuesday September 22, 2020 @01:45PM (#24557599)
> All anyone has to do is screw up wiring an appliance with exposed metal parts, and the whole thing can be live at potentially lethal mains voltage

Or for extra fun, the wiring in the house. Lots of people think things like changing a plug are "easy" (they are), but they're also really easy to screw up.

Now you don't need some DIY'd appliance. Your Ikea stuff is now potentially deadly.

The number of DIY jobs I've run across where the hot/neutral are reversed on the plugs... It's insidious because for all intents and purposes it will _work_. Nothing you plug in will have any issues.

But that nice shiny metal lamp you've got? It's got the neutral bonded to the body so that if the hot were to come loose and contact the body it has a path to ground. What happens when the neutral and hot are reversed? The body of your lamp is now live, and when it's off it has no path to ground. Wear rubber shoes when you're turning your lamp on and off.

Your toaster? It only switches the hot. So when your toast is done and you stick your metal knife all up in there to try and dig your toast out, it's all still live with no path to ground. Whoops.

A lot of assumptions that are essential to things being safe all fall apart as soon as someone puts those black wires under the silver screws.

Re:Old TV caused village broadband outages for 18 months by mturmon on Tuesday September 22, 2020 @04:41PM (#24559633)
> But that nice shiny metal lamp you've got? It's got the neutral bonded to the body...

Another commenter pointed this out, but I have to chime in as well: no. Not true. The neutral is NOT bonded to the exterior body of a metal lamp. Not even on old fixtures built in the 1960s.

The old fixtures, if they were metal, were often not grounded, i.e. the lamp might not be connected by a 3-prong plug (hot, neutral, ground). But the neutral was definitely not bonded to the metal body.

If you inspect a new fixture, typically this means: it is either constructed with no accessible conductive parts, OR its metal case is bonded to the ground (not neutral!) and it has a 3-prong plug, OR it has a step-down transformer that converts to lower voltage before it enters the conductive lamp.

*

The thing that does happen when switching the neutral wire on a lamp is that doing so will energize the more-accessible "outer ring" of the Edison female receptacle rather than the less-accessible "center pin". This means that if you change the bulb with the switch on, you'd be more likely to contact the hot "outer ring".

Re:Old TV caused village broadband outages for 18 months by JonathonW on Tuesday September 22, 2020 @05:12PM (#24559966)
> The thing that does happen when switching the neutral wire on a lamp is that doing so will energize the more-accessible "outer ring" of the Edison female receptacle rather than the less-accessible "center pin". This means that if you change the bulb with the switch on, you'd be more likely to contact the hot "outer ring".

Also, in most cases, the switch is only across (the wire that is supposed to be) the hot lead-- with neutral and hot swapped at the plug, you're not only energizing the outer ring of the light bulb socket, but also leaving it energized when the switch is off.

This leaves a shock hazard exposed even when the switch is off-- the lamp still won't light under normal circumstances because there's no path to ground with the switch off on the neutral line, but if you provide it one (your body) by touching it, you'll still get a shock regardless of the state of the switch.

Re:Old TV caused village broadband outages for 18 months by nucleardog on Thursday September 24, 2020 @04:35AM (#24576577)
> This leaves a shock hazard exposed even when the switch is off

Yeah, comment kinda got downvoted into oblivion for a slightly off example, but this was kind of my point. There are a lot of appliances that become significantly less safe when you put the power into places it's not supposed to be. And the danger is non-obvious.

Re:Old TV caused village broadband outages for 18 months by mturmon on Tuesday September 22, 2020 @11:09PM (#24562530)
> ...you'll still get a shock regardless of the state of the switch...

oops, yes, good point.

Re:Old TV caused village broadband outages for 18 months by nucleardog on Thursday September 24, 2020 @04:33AM (#24576568)
Fair enough -- my mistake, just assumed this was kosher based off of finding a few cheap appliances with 120v on the body and finding them plugged into reverse-wired receptacles.
Re:Old TV caused village broadband outages for 18 months by mturmon on Thursday September 24, 2020 @11:26AM (#24579490)
Don't mean to be pushy, but: Are there really toasters, of any vintage, that can have an energized case due to a reverse-wired receptacle? I'm doubtful, but I don't know.
Re:Old TV caused village broadband outages for 18 months by nucleardog on Friday September 25, 2020 @04:19AM (#24587750)
In the toaster case I was more referring to the heating elements inside.
Re:Old TV caused village broadband outages for 18 months by marcosdumay on Tuesday September 22, 2020 @03:35PM (#24558854)
> But that nice shiny metal lamp you've got? It's got the neutral bonded to the body

That would be illegal where I live, and I think in most of the world too. In fact, on a standard residential outlet here, it would immediately bring the house power down.

Either the body is grounded or it's floating. It should never be linked to the neutral.

Re:Old TV caused village broadband outages for 18 months by nucleardog on Thursday September 24, 2020 @04:29AM (#24576548)
> on a standard residential outlet here, it would immediately bring the house power down.

How?

Re:Old TV caused village broadband outages for 18 months by marcosdumay on Thursday September 24, 2020 @09:01AM (#24578178)
There's a circuit breaker designed specifically for that. In English I think it's called "residual current device".
Re:Old TV caused village broadband outages for 18 months by nucleardog on Friday September 25, 2020 @04:24AM (#24587779)
In North America those are more commonly called a GFCI (ground fault circuit interrupter).

They wouldn't trip in this case just by plugging a poorly wired appliance in. They detect an imbalance in current flow between the hot and neutral wires. If they detect more current going out than coming back in, they recognize that the current has found another path (which is bad) and trip.

Unless you have a grounded lamp (which is certainly not common here; I've never seen one) there'd be no alternate path until you provided one by being shocked, so there'd be no immediate trip. It would, however, increase safety by tripping once you were being shocked instead of simply allowing you to continue being shocked.

Re:Old TV caused village broadband outages for 18 months by aaronmdjones on Friday September 25, 2020 @06:01AM (#24588290)
An RCD/GFCI would immediately trip if anything past it is bridging ground and neutral. As well as ground to line, or line to neutral of another circuit (on a different RCD), or line to line of another circuit (on a different RCD, in single-phase or multi-phase installations), or neutral to neutral on a different circuit (on different RCDs), etc etc.

For example, if someone did indeed have a metal-cased grounded desk lamp whose body was also connected to neutral too; it would trip as soon as you plug it in, whether you turn it on or not, and you won't be able to turn the RCD back on until you unplug the lamp [1].

In the US they're called GFCIs as you point out, but this name is bad, since it implies that it only trips on ground faults. In reality they trip on /any/ current imbalance, regardless of how it's happening, over which conductors, or in which direction it is occurring (after all, we are talking about /alternating/ current here). Among other things, this means that if you take a line conductor from a non-RCD-protected circuit, and borrow the neutral from an RCD-protected circuit to power a load, that RCD will still trip, even though the fault isn't on the circuit(s) that the RCD was installed to protect.

As to tripping should the neutral-connected case develop line potential, a circuit breaker will immediately (< 40ms) trip anyway. As to tripping should the grounded-case develop line potential; circuit breakers will also do that if your earth fault loop impedance is low enough (and if it isn't, you'll have an additional single time-delayed master RCD for the entire installation, for fault protection anyway). In a properly designed, installed, and maintained electrical installation, such a fault will simply not exist for long (40-500ms), regardless of whether you have RCDs for additional protection or not. This makes it highly unlikely that you would subsequently come into contact with that mains-potential object; but on the off chance that you do, say, if it only develops a line to earth fault when you're touching it because it wasn't turned on yet; indeed, an RCD for additional protection is a nice thing to have.

[1] Sometimes, depending on design, one can manually hold the tripping latch up to prevent it from disconnecting even when it detects a fault. This is extremely bad design in my opinion, and is not the case with UK RCDs; the tripping mechanism is entirely internal, and even if you epoxy or padlock the latch in the on position, it will still trip correctly. I've seen some circuit breaker designs that suffer this flaw too, but again not in the UK.

Re:Old TV caused village broadband outages for 18 months by throwanem on Sunday September 27, 2020 @09:41AM (#24606544)
You're still assuming a ground where none exists, and you also seem to be assuming RCDs in the distribution panel, which is not something I have ever seen in any US residential or commercial installation - I don't think the national code would allow it. The only RCDs you see here are the GFCIs built into outlets. Those are only required in new construction, and then only in kitchens, bathrooms, and other places near water. Hell, I haven't even always lived in places that had circuit breakers instead of Edison-screw fuses, and I'm not all that old.

Thanks to Big Clive, I have a vague but reasonable sense of what UK electrical systems are like. It's not safe, metaphorically or literally, to assume the US is up to the same standard. As you might find out the hard way if you did make such an assumption, North American electrical systems in a lot of ways are shockingly poor.

Re:Old TV caused village broadband outages for 18 months by aaronmdjones on Sunday September 27, 2020 @10:23PM (#24612327)
The US National Electric Code does allow for GFCIs (RCDs) and AFCIs (AFDDs) in breaker panels -- they are sometimes double-width devices (especially if they are double-pole isolators) which is why they're not commonly used that way, but single-width versions are available.

You can also get circuit breakers with integrated GFCIs (which is what we call RCBOs); those are usually double-width devices in the US (For example, with the Siemens "QF" product range [1]), however, again, single-width versions are available (For example, with the Square D "QO" product range [2]).

Because a GFCI needs to measure current flowing in both directions, it has an inherent need for a neutral connection too. This is what the flying lead is for. The circuit neutral would be terminated into the GFCI instead of the panel neutral bar; the flying lead is terminated into the panel neutral instead.

I'm also not assuming a ground; a neutral-bonded lamp body sitting on a conductive surface which is in contact with the mass of the earth would still be enough to immediately trip a GFCI under the same circumstances as my previous post, regardless of whether someone is touching it or not, and if it is turned on or not (assuming the switch is in the line conductor).

EDIT: However, this all goes to crap if the lamp only has a 2-prong plug, yes.

I agree that some aspects of US electrical installations are exceedingly bad compared to over here. For example, it is stupidly easy to shock yourself removing a live socket from a wall over there, compared to it being a basic impossibility over here -- yes, I know, safe isolation and all that, but name me a sparky that hasn't done this at least once.

[1] https://cdn11.bigcommerce.com/s-b8b6a/images/stencil/1280x12... [2] https://cdn11.bigcommerce.com/s-b8b6a/images/stencil/1280x12...

Re:Old TV caused village broadband outages for 18 months by S_A_P on Tuesday September 22, 2020 @10:17AM (#24554600)
Being somewhat savvy here probably saved the Comcast tech from severe injury I could imagine them poking around and getting a shocking result.
Re:Old TV caused village broadband outages for 18 months by ryanmarsh on Tuesday September 22, 2020 @03:05PM (#24558503)
The more I find out about professional trades involving danger, the more I realize everything is a shit show. As developers we often think our mess is the biggest but let me tell you a story about how Exxon drilled a shallow well on the site of an old refinery to recapture product that was leaking into the soil from rusty pipes.
Re:Old TV caused village broadband outages for 18 months by ineedasername on Tuesday September 22, 2020 @01:24PM (#24557312)
Send Comcast a bill for your services.