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Re:When your coworker does great work, tell their manager by xvector on Thursday July 16, 2020 @03:09PM (#23862636)
That's a massive amount of trust placed in managers. I've had asshole managers before that didn't have this much power thanks to company structure.

Honestly I would never work at a place like this. Maybe it's lean and efficient for the company, but it definitely doesn't sound fun for the employee.

Re:When your coworker does great work, tell their manager by jedberg on Thursday July 16, 2020 @03:29PM (#23862872)
It's not as bad as it sounds. Yes, it certainly happens and it sucks for the good person that it happens to. But managers like that don't last very long.

When you get let go, they ask in the exit interview if you were warned, if your manager gave you any feedback leading up to it, etc. And then they follow up if the person says, "it was a total shock". I've definitely seen managers make some bad firing decisions, but they were let go soon afterwards. Word gets around quickly to their manager that they let go someone who was a strong contributor.

Re:When your coworker does great work, tell their manager by HarryHirsch on Thursday July 16, 2020 @04:07PM (#23863279)
When you get let go, they ask in the exit interview if you were warned

Why would anyone give any kind of useful information in the exit interview? The only one who benefits is the company, they need to cover their back in case a suit over harassment comes up. If anyone wants revenge over poor management, keep silent, let the fellow continue to lose the company money and set them up for a lawsuit.

HR is not on your side. The company is not on your side. The union would be, but in software we can't have that.

Re:When your coworker does great work, tell their manager by jedberg on Thursday July 16, 2020 @04:23PM (#23863419)
That's a very cynical view. While the company may not be on your side, helping your coworkers by proving feedback about bad management is a good thing.

Also, why would you want the company to fail? Just because they have one bad manager? My friends still work there, and if you have stock options, you even have a financial interest in the continued success of the company.

I see no downside in providing truthful feedback during an exit interview. Sure, it won't help you, but it helps everyone else that's still there.

Re:When your coworker does great work, tell their manager by iainmerrick on Thursday July 16, 2020 @05:08PM (#23863826)
The context being described is one in which you were just sacked at the whim of a manager. Doesn’t it seem a little funny to wait until the exit interview to ask if it came as a surprise? Maybe they’re going to act in that information somehow, perhaps sacking that manager if it’s part of a pattern of poor decisions, but they’re not planning on doing anything to help you personally, like overturning the dismissal.

Maybe you’re inclined to help them out just to be a good person, and that’s fine; but I don’t blame anyone who doesn’t want to do that.

Re:When your coworker does great work, tell their manager by jedberg on Thursday July 16, 2020 @05:55PM (#23864243)
> Doesn’t it seem a little funny to wait until the exit interview to ask if it came as a surprise?

When else would they ask? The exit interview is when you are being informed of the decision.

The process is you get a meeting invite for a 1 on 1 with your manager. They come in, tell you that you're getting let go and why, and then invite HR to come in. They then leave and HR goes over the paperwork and asks you about if you expected it. If you were a poor performer, then it's most likely not your first meeting with HR.

I'm not sure when else they would ask.

Re:When your coworker does great work, tell their manager by solarengineer on Thursday July 16, 2020 @07:19PM (#23865006)
" I'm not sure when else they would ask"'

Perhaps have the manager give their decision making and their inputs in writing, have the employee review these and provide a response. After all, if the employee were good enough to have lasted six years under the scrutiny of other good peers, then a sudden firing needs investigation. That's how it is done at other places where people are valued.

This entire thread reminded me of the callous attitude toward firing shown in the movie "Margin Call". Is it all related to American culture that the rest of us don't understand?

Re:When your coworker does great work, tell their manager by jedberg on Thursday July 16, 2020 @08:08PM (#23865399)
You will never ever get a reason for being fired in writing here in the US because all that does is provide evidence for a possible lawsuit.

> Is it all related to American culture that the rest of us don't understand?

In part, yes. Here in the US we don't really have worker protections. Many believe it is because of this that we have such a strong growth in business.

It objectively makes our economy more nimble and adaptable, but at the expense of employees.

A perfect example: I worked at a startup in 2000, and we had a bunch of people in the US as well as Europe. When business was down and we had to lay people off, we ended up laying off engineers in the US, because we couldn't get rid of any of the people in Europe quickly enough. We had to pay people for months before they were let go, and they didn't even show up to work. It was great for them, but it was bad for the company and also bad for our growth since we had to pay people to do literally nothing.

To be clear, I think workers need greater protections. But those protections should not be at the direct expense of the company. It should be indirectly through taxation.

But to get back to your question, yes, here in the US, workers are not treated as well as elsewhere. Entrepreneurs and businesses are seen as the drivers of the economy, not the workers.

Re:When your coworker does great work, tell their manager by stepstop on Thursday July 16, 2020 @08:09PM (#23865410)
> When else would they ask? The exit interview is when you are being informed of the decision.

At a previous employer, a manager would need to formally put you on a performance improvement plan to give you a chance to improve, to discuss about what's going on (maybe you need a leave of absence for family; or maybe training). HR should be surprised that the exit interview is the first time they're talking to the person.

Re:When your coworker does great work, tell their manager by jedberg on Thursday July 16, 2020 @08:21PM (#23865503)
That's my point. Those things still happen, even without a formal process. Most likely if you're in that meeting, you've already had multiple meetings with HR and your manager about your performance.

If HR is just hearing about it for the first time in the meeting, that is when they would be following up, because it means the manager made a quick rash decision.

Re:When your coworker does great work, tell their manager by iainmerrick on Thursday July 16, 2020 @08:24PM (#23865541)
Would they potentially overturn the dismissal in that case?
Re:When your coworker does great work, tell their manager by jedberg on Thursday July 16, 2020 @08:27PM (#23865570)
I don't think so. The last thing you want is to have someone working for a manager who tried to fire them. I don't recall any case where a dismissal was overturned.

Keep in mind, the HR person will still have at least a few hours warning, since they are invited to the meeting ahead of time and will know what the meeting is about, because they have to prep the paperwork. So if they disagree, they are most likely to ask the manager to discuss it first.

Re:When your coworker does great work, tell their manager by iainmerrick on Thursday July 16, 2020 @08:16PM (#23865457)
The process is you get a meeting invite for a 1 on 1 with your manager. They come in, tell you that you're getting let go and why, and then invite HR to come in. They then leave and HR goes over the paperwork and asks you about if you expected it.

That must be an absolutely horrible experience, if you genuinely didn’t expect it! Is there at least a reasonably generous severance package?

Edit to add: in fact, thinking about it, doing the entire process in a single meeting like that feels like a bit of a mean trick -- catching people off-balance so they’re probably more likely to answer the HR questions honestly, rather than having time to think about what they want to say and what they want to ask.

I wonder what questions that HR team asks and what use they make of the data.

Re:When your coworker does great work, tell their manager by jedberg on Thursday July 16, 2020 @08:24PM (#23865544)
The severance was several months of pay and usually a few months of health insurance too. It's the most generous package I've ever heard of.

For high level execs it got up into a whole year's salary sometimes.

Even for the lowest levels of engineers, the severance would be in the $40,000 range.

VPs could walk away with $1M+ in severance. CxOs even more.

Re:When your coworker does great work, tell their manager by p1necone on Friday July 17, 2020 @01:11AM (#23867255)
This sounds horrific. I would never want to work in an environment where sudden unexpected on the spot firing was done, even if it was uncommon.
Re:When your coworker does great work, tell their manager by HarryHirsch on Thursday July 16, 2020 @04:38PM (#23863567)
The company only looks out for itself and will support you only when it benefits. It will never benefit from supporting an ex-employee that left on bad terms, and the ex-employee will never benefit either from supporting it. So why bother, there is no rational reason.

The bond to co-workers at a former workplace is strange and tenuous - actually it goes the other way around, they reach out to you when they want to improve their situation. Let them ask you when they want out, then offer a hand.

Re:When your coworker does great work, tell their manager by jedberg on Thursday July 16, 2020 @04:48PM (#23863652)
> and the ex-employee will never benefit either from supporting it.

Like I said, even when you get fired, you still have stock options. So you do in fact benefit by helping the company when you're leaving.

> The bond to co-workers at a former workplace is strange and tenuous - actually it goes the other way around, they reach out to you when they want to improve their situation. Let them ask you when they want out, then offer a hand.

Why not offer them help when they don't ask, in the form of giving feedback to HR? Why do they need to ask? Why can't I be altruistic and help just because?

I'll say this -- you're entitled to your opinion, but I really hope I never work with or for someone who shares your outlook. And I especially hope I never manage someone with your outlook.

Whatever happened to "we're all in this together"?

Re:When your coworker does great work, tell their manager by quadrifoliate on Thursday July 16, 2020 @06:31PM (#23864601)
I'm sorry, but you're j"I worked at Reddit and Netflix"edberg. I am a schmoe who works in a small town where there are fewer than 10 good companies that I would want to work for, and you haven't heard of any of them.

From the average perspective, I have found the parent's commenter's advice to be far more accurate. I don't think you have a good idea of how terrible and vindictive the average mid-level paper pusher in management or HR is outside Silicon Valley (I suspect there are quite a few in SV as well, but maybe you all are a little more skeptical about their utility). I don't want some maniac manager talking crap about me to everyone they know and consequently blowing up my meager job prospects just because I complained to HR about their shitty management style. Oh, and unlike your Netflix example, tens of people complained about terrible management style at a former employer, and not a single manager got fired or even cautioned as a result. So I'm going to smile, nod, and leave a company – nothing more.

So, in summary – hopefully this doesn't sound like flattery, but consider that you might be in the position of a Lakers player giving advice to a local pickup basketball group. The advice doesn't always translate well to a different context :)

Re:When your coworker does great work, tell their manager by jedberg on Thursday July 16, 2020 @06:52PM (#23864787)
That is a completely fair and relevant assessment. I don't know what it is like to work in small town with few job prospects.

I would hope I would act the same in that situation, trying to make things better for everyone, but honestly I don't know.

Hopefully the rise of remote work will fix some of this, giving you more prospects outside of your small town, and more flexibility.

> So, in summary – hopefully this doesn't sound like flattery, but consider that you might be in the position of a Lakers player giving advice to a local pickup basketball group.

Aw man, thanks for that ego boost today. I'll try not to let it go to my head. :)

But seriously, I always try to give advice that is generally relevant, because I am self-aware enough to know that just about every situation I've been in is not the norm. But thank you for calling me out, because sometimes I still make poor assumptions.

Re:When your coworker does great work, tell their manager by quadrifoliate on Friday July 17, 2020 @08:31AM (#23869777)
> Hopefully the rise of remote work will fix some of this, giving you more prospects outside of your small town, and more flexibility.

Thanks! I hope so too. :)

Re:When your coworker does great work, tell their manager by stuxnet79 on Thursday July 16, 2020 @05:37PM (#23864101)
> Whatever happened to "we're all in this together"?

Because we are not in this together. I like working in collaborative environments but after switching jobs more times than I can count I've become more cynical.

- Co-workers are not your friends.

- HR is not your friend.

- Management is not your friend.

It's a business relationship and in the eyes of the corporate structure you are just a fungible resource being consumed to produce shareholder value. Some companies do a great job of creating a "culture" but even in these companies it's only a thin veneer over the machiavellian tactics that keep the corporate machine chugging along.

Re:When your coworker does great work, tell their manager by ehmish on Thursday July 16, 2020 @06:02PM (#23864299)
I'd disagree with that, management and HR, sure, but friendship with co-workers is important. Personal relationships are the main way people find jobs, and unlike with management and HR with co-workers at least nominally you're on the same team
Re:When your coworker does great work, tell their manager by discordance on Thursday July 16, 2020 @09:11PM (#23865876)
That sounds like a pretty horrible existence. I often spend more time with my colleagues than my family, and luckily I have formed great friendships with them. I care about them and vice versa. This contributes greatly to my quality of life.

Luckily we all have decent jobs that we enjoy that presents interesting challenges, and earn a decent amount too.

Re:When your coworker does great work, tell their manager by dylan604 on Thursday July 16, 2020 @09:58PM (#23866170)
>Why would anyone give any kind of useful information in the exit interview? The only one who benefits is the company

My favorite personal experience on an exit interview: Question: What did you like best about working at $Company? Answer: The weather (it was in SoCal, so weather was typically great)

That was the best thing I could come up with, and was about as useful as I was going to be

Re:When your coworker does great work, tell their manager by croutonwagon on Thursday July 16, 2020 @05:51PM (#23864217)
I have given useful information in exits when i felt the company was open to it and would take it seriously. Because while i knew my tenure was done and it was time to move on, me providing my reasons may help the rest f their retention. And from what i have heard, that advice was taken seriously and it did work.

I have also just run through the paces in ones where i know its not gonna change a thing.

I also work in a small enough community where its wise not to burn bridges because you very well may run across other again down the line.

Re:When your coworker does great work, tell their manager by cortesoft on Thursday July 16, 2020 @09:42PM (#23866087)
This seems like a limited view. I have worked and re-worked with people across multiple companies during my career. To burn bridges as you go through your career seems short sighted.
Re:When your coworker does great work, tell their manager by 5evOX5hTZ9mYa9E on Friday July 17, 2020 @01:22PM (#23872983)
This. I never understood people who go apeshit during exit interviews or are even honest during it. There is simply zero benefit to genuinely cooperating on an exit interview.

If the company is trash and you lay it all out during the exit interview you're simply burning bridge (particularly if they do in fact act on your feedback and somebody gets smacked about it) and if you're ever in a situation where you get let go suddenly or whatever, the person who you blasted may veto your return.

You owe the company less than nothing. Play your cards close to the chest, say the reason for leaving is personal and not at all related to the company and move on with your life. Why would you want to help the company that just fired you?

Re:When your coworker does great work, tell their manager by Sophistifunk on Friday July 17, 2020 @12:06AM (#23866893)
Yes, all the incentives are perverse during an exit interview. HR is only interested in avoid suits, and the ex-employee wants a good reference, or if not at least their severance.
Re:When your coworker does great work, tell their manager by normalnorm on Thursday July 16, 2020 @04:14PM (#23863343)
> When you get let go

I'm sorry for going a bit offtopic, but I have noticed this weird linguistic contortion "get let go" often. Why the euphemisms? You get fired. It doesn't hurt to speak plainly. This "let go" expression seems weirdly childish, like how people say that someone "passed on" to avoid confronting the hard reality of death.

And I'm not picking on you, I know that almost everyone talks like this now.

Re:When your coworker does great work, tell their manager by jedberg on Thursday July 16, 2020 @04:25PM (#23863442)
Well at Netflix in particular, there is no real difference between being fired and being laid off, since both come with the same severance and benefits.

So it makes sense to use a generic term.

In most cases you use the generic term to avoid liability. Saying someone was fired could be libelous/slanderous.

Re:When your coworker does great work, tell their manager by normalnorm on Thursday July 16, 2020 @05:52PM (#23864222)
Interesting point, but in most cases people say it when talking about themselves (I was let go) or in the hypothetical, as was the case here with OP: "When you get let go". So no risk of liability, there must be some other explanation.
Re:When your coworker does great work, tell their manager by jedberg on Thursday July 16, 2020 @06:05PM (#23864326)
There is still a liability when talking about oneself. Sometimes when someone is fired they have to sign a non-disparagement agreement to get their severance.

Saying you were fired could be considered disparaging.

Re:When your coworker does great work, tell their manager by normalnorm on Friday July 17, 2020 @06:11AM (#23869016)
> Saying you were fired could be considered disparaging.

I'm sorry, but I highly doubt that this is the case.

Re:When your coworker does great work, tell their manager by burntoutfire on Saturday July 18, 2020 @07:36AM (#23880688)
The "let go" is total corporate newspeak. You can't "let" go someone who didn't ask to go nor doesn't want to. You can only force him to go (by firing him).
Re:When your coworker does great work, tell their manager by kingbirdy on Thursday July 16, 2020 @04:15PM (#23863346)
That still sounds pretty bad. The person who fired you getting fired doesn't get you your job back.
Re:When your coworker does great work, tell their manager by jedberg on Thursday July 16, 2020 @04:23PM (#23863424)
No it doesn't, but do you think at other companies people don't get fired for bad reasons?
Re:When your coworker does great work, tell their manager by kingbirdy on Thursday July 16, 2020 @04:31PM (#23863506)
Of course people get fired at other companies, but that's whataboutism - it's bad no matter where it happens.
Re:When your coworker does great work, tell their manager by aidenn0 on Friday July 17, 2020 @09:37AM (#23870303)
It's not whataboutism when you are comparing two things. Jed is suggesting one company culture is superior to another. The fact that it doesn't solve a problem that the other also doesn't solve is non-sequitor in such a discussion.
Re:When your coworker does great work, tell their manager by johnm on Thursday July 16, 2020 @03:50PM (#23863113)
So then what was the behavior after the bad manager was let go? Did they actually reach out to those who were let go? The toxic effects of bad managers is way larger than ICs.
Re:When your coworker does great work, tell their manager by jedberg on Thursday July 16, 2020 @04:31PM (#23863512)
In some cases the fired people were invited back, but usually if they were good they already had another job.
Re:When your coworker does great work, tell their manager by brabel on Friday July 17, 2020 @06:53AM (#23869217)
That supposes that good people get good jobs easily. Given the stupidity of the interview system and my own experience trying to get a better job after working my ass off on improving myself, I think this is really not guaranteed to be the case.
Re:When your coworker does great work, tell their manager by johnm on Thursday July 16, 2020 @03:50PM (#23863122)
Is there mobility so people can leave bad managers and move to other teams easily (i.e., vote with their feet) rather than being stuck under bad managers and getting screwed this way?
Re:When your coworker does great work, tell their manager by jedberg on Thursday July 16, 2020 @04:30PM (#23863498)
Yes, it's easy to change teams. You just find a new manager and ask if they have openings. You don't want to leave your old team high and dry, but the only requirement was the new manager saying yes.

Obviously in reality there were most likely some negotiations amongst the managers, as the new manager wouldn't want to get a reputation for stealing people.

But I saw people change teams pretty regularly. Not just because of bad managers, but because they just wanted a new challenge.

Re:When your coworker does great work, tell their manager by shanemhansen on Thursday July 16, 2020 @06:06PM (#23864347)
> When you get let go, they ask in the exit interview if you were warned, if your manager gave you any feedback leading up to it, etc. And then they follow up if the person says, "it was a total shock". I've definitely seen managers make some bad firing decisions, but they were let go soon afterwards.

I guess "the firings will continue until morale improves?"

Re:When your coworker does great work, tell their manager by wolco on Thursday July 16, 2020 @05:48PM (#23864188)
Exit interviewers are for those who quit. Never seen a firing exit interview.
Re:When your coworker does great work, tell their manager by jedberg on Thursday July 16, 2020 @05:52PM (#23864224)
At Netflix everyone gets an exit interview, no matter the reason for leaving.
Re:When your coworker does great work, tell their manager by wolco on Thursday July 16, 2020 @09:26PM (#23865979)
How does it physically happen?

Usually you are called into a meeting. Told your services are no longer required. Then you are given career resource support / paperwork with an offer and helped off the property. At what point is there a chance for an exit interview? After they first fire you, you are in shock.

Re:When your coworker does great work, tell their manager by tharkun_ on Thursday July 16, 2020 @11:05PM (#23866552)
Sooo American. I mean sure if they fire you, that's how it goes usually but even the other way around people leave and are gone in two weeks and there's no way you get a replacement quick enough to have whoever leaves train them. And Co workers are usually told on the day. Such BS.

There are more civil ways where both sides give a couple months notice and giving notice doesn't mean you get escorted off the property. It means you'll still do your job for a couple months, maybe even train a replacement.

Re:When your coworker does great work, tell their manager by skocznymroczny on Friday July 17, 2020 @09:35AM (#23870288)
The "helped off the property" part always surprises me as a non-American. In Poland, unless you get fired for disciplinary reason (which would be reserved for conscious infractions against the company, e.g. sending confidential data to a competitor), you still work for two months at the company. This is the time in which you can look for another job, pass over your tasks to your other coworkers, release all the accounts, make sure the data is backed up where it should be etc.
Re:When your coworker does great work, tell their manager by watwut on Friday July 17, 2020 @03:32AM (#23868125)
In companies I worked for, people never left like that. They would be talked to and then continued going to work although significantly less motivated. The firing on spot must have big reason like not showing up or drinking.

American companies do that thing where they fire you, you have to leave instantly and then they pay you salary for the time you would be still going to work in any normal company.

The rest of team spends time guessing the situation, trying to contact you to figure out what happened and generally is disturbed.

Re:When your coworker does great work, tell their manager by jedberg on Friday July 17, 2020 @01:34AM (#23867390)
After the paperwork, if you want to.
Re:When your coworker does great work, tell their manager by traskjd on Thursday July 16, 2020 @04:42PM (#23863601)
I feel like it has to be this way. You can’t both want to be trusted and enjoy the benefits of that autonomy and then expect others to not have that trust an autonomy. In many ways it shows it’s properly baked into the culture and not just some nice sound bite to attract engineering talent.
Re:When your coworker does great work, tell their manager by derefr on Thursday July 16, 2020 @05:07PM (#23863811)
In this sort of setup, you'd expect there to be a chance of asshole managers; but you'd also expect that those asshole managers would be quickly fired by their non-asshole managers. Being stuck under an asshole would only happen if you were in reality stuck under a whole chain of assholes, leading all the way to the top. And if that was true, the company would be in the middle of imploding anyway.
Re:When your coworker does great work, tell their manager by andrewem on Friday July 17, 2020 @03:27AM (#23868094)
This may sound flippant, but it's not: you mean like Uber. (See eg Susan Fowler's book Whistleblower.)
Re:When your coworker does great work, tell their manager by marcosdumay on Thursday July 16, 2020 @05:29PM (#23864026)
On the other hand, I'm sure those bad managers get the natural result of their management much quicker and more visibly when there is no bureaucractic structure protecting them from themselves.
Re:When your coworker does great work, tell their manager by garfieldnate on Friday July 17, 2020 @03:25AM (#23868069)
I have to agree; it's one thing to empower leaders to enact their vision. It's another to give them carte blanch to screw over the people they are supposed to be leaders to. Firing is serious, and it doesn't just affect someone's work life.