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Re:Costco Capitalism by Pfhreak on Monday February 10, 2020 @09:39PM (#22295509)
For those who aren't aware, not only does Costco pay well (I was earning $13/hour back around 2004), they also offer good benefits. I got healthcare, 401k, dental, vision, and time and a half on Sundays. And I was just a food court/service deli employee. Things got even better when I became a food court supervisor.

The mantra I heard, over and over, while I was there was "Hire good people, treat them well, and the rest takes care of itself."

Re:Costco Capitalism by mdorazio on Monday February 10, 2020 @10:21PM (#22295736)
Serious question: are they also diligent about firing people who don't pull their weight? The mantra is fantastic, but my experience has been it gets taken advantage of pretty quickly if you don't have a feedback loop to make sure you really did hire good people.
Re:Costco Capitalism by yeowMeng on Tuesday February 11, 2020 @07:22AM (#22297882)
On my second day at work they let go of the dozen people who had been our groups training “buddies” the night before. That sends a strong message. In the five subsequent years, I can’t recall anyone else getting let go. I later learned that my cohort was rare in that we were hired directly without doing seasonal employment. Every other group hired after me, they would select their top picks from the seasonal cohorts of 20-30 people. One year they hired no one, one year they hired more than 10.

There were some people I thought were lazy, but many people on my night shift were hard and proud worker.. not like that day shift though!

Re:Costco Capitalism by Pfhreak on Monday February 10, 2020 @11:02PM (#22295939)
Yes, though people generally recognized the good thing they had and worked hard to maintain it.
Re:Costco Capitalism by numpad0 on Tuesday February 11, 2020 @12:13AM (#22296254)
Human diversity disallows even good-bad scale to align or converge well...there must be their secret sauce somewhere.
Re:Costco Capitalism by r00fus on Tuesday February 11, 2020 @12:20AM (#22296278)
?
Re:Costco Capitalism by numpad0 on Tuesday February 11, 2020 @03:55AM (#22297060)
Standards for “good things” eventually branches into factions with conflicting axes or criteria.

Arbitrarily set and static point of reference can solve it e.g. a bible or a well though out system. I don’t think the former is the CostCo’s thing so I’m wondering what would be.

Re:Costco Capitalism by modo_mario on Tuesday February 11, 2020 @05:49AM (#22297505)
... How about we do the smart thing here and keep it simple. Notably better = good Better than what? Better than the competition in this sector in this general area. There. I don't think it requires an investigation into secret sauce.
Re:Costco Capitalism by numpad0 on Tuesday February 11, 2020 @08:10AM (#22298159)
> but my experience has been it gets taken advantage of pretty quickly if you don't ...
Re:Costco Capitalism by 0xTJ on Monday February 10, 2020 @10:48PM (#22295876)
This is just my personal experience, in Canada, but I've never encountered rude and unhelpful employees at Costco like I have at many other stores.
Re:Costco Capitalism by labster on Tuesday February 11, 2020 @12:37AM (#22296355)
In retail a store competes on price, selection, quality, service, and location. To me it’s astonishing that supermarkets have managed to yield the service advantage to Costco, a warehouse store. Half the staff is twice as helpful.

And the quality advantage, and even parity on selection. And the grocery chains don’t know why they keep losing money in their race to the bottom.

Re:Costco Capitalism by fmajid on Tuesday February 11, 2020 @04:54AM (#22297294)
It helps that they have huge numbers of candidates for every opening, and can afford to be picky about who they hire.
Re:Costco Capitalism by GauntletWizard on Tuesday February 11, 2020 @01:06AM (#22296446)
Not at costco corporate, apparently, from the way my mother has described her coworkers.
Re:Costco Capitalism by axaxs on Tuesday February 11, 2020 @01:52AM (#22296616)
Absolutely. Same with chick fil a. They run a tight ship, but importantly, they are completely nice, much like Costco employees. And as long lines prove for both, there's an untapped market for this.
Re:Costco Capitalism by bo0tzz on Tuesday February 11, 2020 @03:00AM (#22296868)
Unfortunately they do have some questionable morals on other fronts.
Re:Costco Capitalism by yostrovs on Tuesday February 11, 2020 @07:32AM (#22297926)
You mean they're run by Christians? Is that now considered a moral failing?
Re:Costco Capitalism by MereInterest on Tuesday February 11, 2020 @08:22AM (#22298234)
That's an interesting straw man. No, I do not believe it is a moral failing to be Christian. Yes, I do believe it is a moral failing to be against gay rights.
Re:Costco Capitalism by foolinaround on Tuesday February 11, 2020 @09:53AM (#22298903)
You should also acknowledge it is just your belief, and that a person who does not advocate for gay rights, can be moral too.

Advocating for/against gay rights is a spectrum, and you need to see where they fall on it.

Tolerance is a 2-way street.

Re:Costco Capitalism by lghh on Tuesday February 11, 2020 @10:32AM (#22299221)
Tolerance of the intolerant is in itself intolerant.

Additionally, it's not that they don't advocate for gay rights, it's the they actively fight against them. I think this changed very recently, but it has been the case most of their history.

That said, I'm of the mind that most large corps do stuff that is against human rights in one way or another - sweat shop abuse, crushing of labor unions, among many others - and purchasing from Chickfila isn't much different from drinking Coke or buying Nestle. It's part of society. If you avoid corps with rights abuses you must avoid nearly everything.

Re:Costco Capitalism by Someone1234 on Tuesday February 11, 2020 @10:25AM (#22299154)
You're conflating two completely different things.

Not advocating FOR gay rights isn't a moral failing. But that's irrelevant for what Chick-Fil-A are accused of (and frankly a straw man).

Advocating AGAINST someone else's rights or freedoms, even when those rights have no impact on your beliefs, is a moral failing. That's what Chick-Fil-A is doing.

So, no, it isn't a "2-way street" when one side is just asking to be treated equally and the other is asking that OTHER PEOPLE are treated like a sub-class of people.

Re:Costco Capitalism by erikpukinskis on Tuesday February 11, 2020 @12:43PM (#22300520)
“Gay people shouldn’t have the same legal rights as straight people” is a moral position? Which commandment is that one?

It’s a wedge issue used to whip conservative voters, not a moral issue. Nowhere in the Bible does it say you must fight to prevent heathens from filing taxes jointly.

Re:Costco Capitalism by DuskStar on Tuesday February 11, 2020 @02:24PM (#22301703)
Well, many conservative christians would say that gay people already had the same legal rights as straight people - that being the right to marry (+have sex with, etc) another person of the opposite sex. To them, conflating "the right to marry other men" with that would be like conflating it with "the right to marry children".

Is "should pedophiles be legally allowed to have sex with and marry the people they are attracted to" a moral issue to you? I mean, the kid consented!

Yes, most of us would say that's different. But why it's different is a moral position - and so to some people, it's really not different.

(Also, "the correct answer isn't a moral position, while the incorrect answer is an immoral position" is a bit of a contradiction. If "gay people shouldn't be allowed to marry" is an immoral thing to believe or act on, then you're acknowledging the choice of positions as being a moral one. "I should be able to kill all the people I see" is also a moral position, of course)

Re:Costco Capitalism by erikpukinskis on Tuesday February 11, 2020 @06:00PM (#22303891)
No, you’re completely wrong here.

The reason men must be able to marry men is not a moral rationale, it’s a legal one. There is a well established legal doctrine that says you can’t make laws that discriminate on the basis of sex without some sex-based reason.

There’s no sex-based reason for why I should be able to have a woman at my side in the hospital but not a man. You don’t need a womb or breasts to to speak to the doctor on my behalf. That’s ridiculous. If my sister can choose to have a man by her bedside, so should I be allowed to. That’s equal protection.

There is no similar protection for children. Literally no one is able to choose a random 12 year old boy to make decisions for them in the hospital. And that’s fine because there is no equal protection for kids. Nor should there be. They are legally wards of their parents, not adults. They very intentionally do not have the same protection under the law that their parents do.

None of this has anything to do with morality, it has to do with equal protection under the law.

Re:Costco Capitalism by DuskStar on Tuesday February 11, 2020 @06:22PM (#22304064)
That's a very good argument for why gay marriage should be allowed, and IIRC the one that the supreme court followed. That doesn't mean that there aren't still people who would challenge the morality of such.

Morals and legality are different. Marijuana is federally illegal - does that make it immoral to produce/distribute/possess/consume? I would say no, and a large part of the country would say the same. Similarly, I think a ton of people would freak the fuck out if the supreme court legalized marrying prepubescent children - it might now be legal, but that doesn't make it moral.

The moral position that people fighting gay marriage have is that the current caselaw is wrong, and that equal protection shouldn't be interpreted that way.

Re:Costco Capitalism by erikpukinskis on Tuesday February 11, 2020 @09:52PM (#22305293)
You keep indicating at some hypothetical argument from morality. Can you just lay it out? First you claimed both sides were relying on a purely moral argument, but you seem to have moved on from that after I gave the constitutional argument for gay marriage. Now you’re arguing there’s a moral argument against gay marriage, but I can’t fathom it. Can you be more specific?
Re:Costco Capitalism by DuskStar on Tuesday February 11, 2020 @10:54PM (#22305578)
> “Gay people shouldn’t have the same legal rights as straight people” is a moral position? Which commandment is that one?

I've been trying to explain how it's a moral position for some people, in response to this statement of yours. I'm not sure how to make that argument in a way that would be convincing to you, in large part because it's not convincing to me.

And I suppose we may be getting some wires crossed - for a lot of people in the world, there doesn't have to be a justification for a moral belief - or at least not one you would accept. "My religious authority told me" or "my parents told me" might not be as acceptable in the society we live in today, but they've all been extremely successful throughout history.

Re:Costco Capitalism by MereInterest on Tuesday February 11, 2020 @10:30AM (#22299200)
A person may be moral in one part of their life, and immoral in another. A person may be kind to the needy that they see while walking down the street, while being cruel to the needy out of their sight. A person may be kind to animals, yet cruel to their family, or vice versa. I do not believe it can be accurate to describe something as complicated as a person as moral or immoral, in the same way that there is no total ordering over the complex numbers.

When I say that being against gay rights is an immoral position, it does not mean that a person is immoral, because that is an ill-defined phrase. It means that in the context of their speech and actions on the topic of gay rights, they are behaving immorally.

I agree that there is a spectrum of beliefs, and that it is necessary to meet somebody where they are. Each step is an important one, and beliefs change slowly.

Where I grow angry is when it is implied that Christianity is inherently and irrevocably against gay rights. Where I grow angry is when it is implied that all Christians must be similarly against gay rights. Where I grow angry is when it is implied that my faith must be a tool for bigotry, rather than an instrument of community.

Re:Costco Capitalism by slumdev on Tuesday February 11, 2020 @11:12AM (#22299555)
Christianity is inherently and irrevocably against gay rights. All three religions of the book are against gay rights. It is not possible to be a faithful Christian, Jew, or Muslim while also supporting gay rights.

There are many denominations that LARP as Christian, Jew, or Muslim while advocating for gay rights, but they accomplish this by discarding large parts of their holy texts.

Re:Costco Capitalism by harimau777 on Tuesday February 11, 2020 @12:43PM (#22300518)
I draw a distinction between supporting homosexuality and supporting gay rights. Someone can believe that homosexuality is wrong and harmful while still believing that people have a right to choose[1] to be homosexual.

[1] For purposes of this discussion when I say "choose to be homosexual" I mean to choose to perform homosexual acts, get married to someone of the same sex, etc. I don't mean it in the sense of whether or not feeling homosexual desire is a choice.

Re:Costco Capitalism by slumdev on Tuesday February 11, 2020 @05:33PM (#22303691)
If one believes that an activity (be it homosexuality, eating pork, or using emacs) offends the Almighty, and one also believes that we all will have to answer to the Almighty eventually, it doesn't make sense to fight for the right of another to cause that offense.
Re:Costco Capitalism by harimau777 on Wednesday February 12, 2020 @01:15PM (#22311162)
I can think of a few reasons that it might make sense:

- One could believe that, by making man in his own image, God desired that men be able to make their own decisions even if those decisions sometimes displeases him and/or they will eventually answer for.

- One could believe that a free society ultimately allows one to better accomplish God's will even if it also means that people are free to do things that you don't agree with.

- One could feel that, since humans are imperfect, it is possible that they will misinterpret scripture or apply it unjustly. Therefore, it may not be safe to force people to follow a given way of life.

- One could feel that judgement is the sole domain of God and therefore human law should not seek to enforce purely moral issues.

Re:Costco Capitalism by RobertRoberts on Tuesday February 11, 2020 @10:25AM (#22299153)
Everyone is against something. There's no group that agrees with everything you do, so why only pick on this single group?
Re:Costco Capitalism by Agenttin on Tuesday February 11, 2020 @08:25AM (#22298253)
No, they support a subset of Christianity that uses their faith as an excuse to hate others. No one cares about your faith, until you start wielding it as a club to beat others.
Re:Costco Capitalism by IgorPartola on Tuesday February 11, 2020 @08:23AM (#22298238)
As long as they keep donating money to hate groups, yes.
Re:Costco Capitalism by FreezerburnV on Tuesday February 11, 2020 @08:50AM (#22298421)
Re:Costco Capitalism by MereInterest on Tuesday February 11, 2020 @09:30AM (#22298718)
There was a similar statement in 2012, followed by continued donations to anti-LGBTQ groups. My trust in their public statements is not high.
Re:Costco Capitalism by RobertRoberts on Tuesday February 11, 2020 @10:27AM (#22299175)
There are a group of people that if I name I will get downvoted that kills gay people. But LGBTQ groups support them.

There is a bizarre social situation going on where it seem Christians who only _morally_ oppose LGBTQ are being targetted uniquely.

Re:Costco Capitalism by IgorPartola on Tuesday February 11, 2020 @10:52AM (#22299396)
Stop spreading FUD. The narrative that Christians are somehow targeted is misleading at best, false in reality. In the west white Christians have a huge amount of power and influence and giving any of it up feels like persecution to a group that doesn’t know what that means. It also really benefits certain media organizations to perpetuate this narrative. Ted Cruise the other day said that he is a Christian first, American second. Think for a second what would have happened if a Muslim or Jewish Senator said the equivalent thing. In the US we sort of accept that we live in a Christian nation because so many justify their politics by claiming to be “good Christians”. I have yet to meet someone with any amount of social or political influence who truly could be described with that label. It’s justification for claiming moral superiority while working to undermine social minorities. No wonder fewer and fewer people identify as Christians with every generation.

And the argument that you have some exception that proves the rule but you can’t name it is bogus. Either you know deep down that it is false and/or propaganda and nobody will buy it or you are making it up and there is no such example.

Re:Costco Capitalism by RobertRoberts on Tuesday February 11, 2020 @11:07AM (#22299498)
Christians being targetted is no longer the exception, it's the rule. The fact that they are wack-job Christians out there is the excuse to attack all Christians.

Google for group, country or religion that kills homosexuals today. Now compare those groups to who you criticize.

If all of them are Christian groups, I stand corrected.

If any of them are non-Christian, will you openly name condemn that group/religion/country/race? I doubt it, you will be voted down to oblivion here.

Edit: Just _mentioning_ that someone else besides Christians are attacking homosexuals gets you a downvote.

This is a topic worthy of open discussion, so why can't it?

LGBTQ are being _killed_ in many places around the world, and will continue until the focus is properly adjusted to the real culprits.

Re:Costco Capitalism by IgorPartola on Thursday February 13, 2020 @12:09PM (#22319350)
It’s no secret that there are groups that follow any given religion that have committed violence against the LGBTQ community. That does not in any way imply that Christians are being targeted. The former is a known and widely accepted fact. The latter is a fiction perpetuated by Fox News to get uneducated conservative voters to fear the Democratic party. The problem with your argument is also that saying “Muslims are killing gays” is not correct, same as saying “white people are committing mass shootings”. Specific sub-sections of those groups are and you can name them specifically. But the idea that all Muslims or all Christian are ready to kill at a moment’s notice is absurd and you know it.

Personally I believe Christianity is an oppressive religion that needs to go away. It does more evil than good in the world, especially in the US and Easter Europe. That does not preclude me from condemning groups like ISIS or Saudi Arabia’s government for their actions.

Re:Costco Capitalism by RobertRoberts on Monday February 17, 2020 @01:50AM (#22346033)
> Personally I believe Christianity is an oppressive religion that needs to go away.

Every religion is oppressive if you don't agree with the tenents of the religion.

The fact that you aren't against all religions reveals your true motives.

Re:Costco Capitalism by IgorPartola on Tuesday February 11, 2020 @10:54AM (#22299403)
Yeah, they lied. Again. The moment they start undoing the damage they’ve done by donating at least as much money to pro-LGBTQ groups as they have donated to the hate groups is the moment I will guy their sandwiches. Not sooner.
Re:Costco Capitalism by slumdev on Tuesday February 11, 2020 @08:44AM (#22298365)
Any kind of absolute moral law is antithetical to the kind of (John Locke) liberalism that guides Western politics.

Even something as seemingly universal as the Golden Rule is incompatible.

Re:Costco Capitalism by ctack on Tuesday February 11, 2020 @03:12AM (#22296903)
How so?
Re:Costco Capitalism by indigochill on Tuesday February 11, 2020 @03:34AM (#22296997)
The company culture derives from the founder's Southern Baptist background so sometimes they take unpopular political stances like opposing same-sex marriage. Some consider this as a moral failing rather than the other side of diversity.
Re:Costco Capitalism by wahern on Tuesday February 11, 2020 @03:52AM (#22297050)
If it wasn't "tainted" by its religious inception, mandatory Sunday closures would make Chick-fil-A the most progressive large service industry company in the United States from a labor welfare perspective. From a utilitarian perspective the human benefit, not to mention the unique example it sets, is incomparable to the company's [largely historical] anti-marriage equality political lobbying, especially considering that the company does not discriminate in its operations or hiring practices. (And AFAIK no credible accusation has ever been made in contradiction of that crucial fact.) It's sadly typical for social issue advocates across the spectrum to cut off their nose to spite their face in this manner.
Re:Costco Capitalism by threatofrain on Tuesday February 11, 2020 @05:22AM (#22297395)
I mean you take the good with the bad, and it's on a chicken franchise to determine how interesting they think it is to have their progressive Sunday policy framed next to their stance that gay people shouldn't be able to marry.
Re:Costco Capitalism by EdwardWarren on Friday February 14, 2020 @05:56PM (#22331271)
Has CF ever directly prevented a gay couple from getting married? Has any organization they have donated to ever directly prevented a gay couple from getting married?

Just because an individual or a company is perceived as disagreeing with your personal beliefs doesn't make it 'bad'.

CF happily sells its delicious chicken to everyone irrespective of their sexual orientation.

Re:Costco Capitalism by KptMarchewa on Tuesday February 11, 2020 @06:37AM (#22297693)
I have no idea how mandatory Sunday closures are a progressive measure, guaranteed that employees have the same amount of free days.
Re:Costco Capitalism by barbecue_sauce on Tuesday February 11, 2020 @09:57AM (#22298931)
A static day off in an otherwise rotating schedule increases the quality of life for a retail worker considerably. It also happens to be a day off that many of your friends and family are also likely to have off, rather than often having random days off during the work week. A retail worker might actually be able to maintain a normal social life with a recurring Sunday off.
Re:Costco Capitalism by smallnamespace on Tuesday February 11, 2020 @08:40AM (#22298337)
A lot of (most?) hourly work has employees permanently on call for shifts the next day or even same day.

Knowing which day you’re off lets you plan.

Re:Costco Capitalism by bildung on Tuesday February 11, 2020 @09:12AM (#22298585)
If you have a significant other and/or kids, it significantly raises the chance that all have a free day at the same day.
Re:Costco Capitalism by knolax on Tuesday February 11, 2020 @07:43AM (#22297994)
I fail to see how Sunday closures are progressive at all. If the total amount of time off isn't greater then it doesn't benefit workers more to have Sunday off as opposed to Friday or any other day of the week. From a utilitarian perspective having a restaurant close on the one day that most of their customers have free time to visit is highly inefficient.
Re:Costco Capitalism by deadbunny on Tuesday February 11, 2020 @08:52AM (#22298439)
If you work shift work then having Tues & Weds off while technically the same as Sat & Sun off (2 days off in a row) it is a tangibly worse "weekend".

You may have 2 days off but your friends and family are likely working during the days and in "nothing too exciting" mode in the evenings.

The benefit of everyone having Sunday off means that (for the most part) the rest of the world also has Sunday off and you get to enjoy time off with your friends and family.

Re:Costco Capitalism by knolax on Tuesday February 11, 2020 @05:16PM (#22303549)
I've worked shift work with only Fridays off before. It was not tangibly worst than having only Sunday off. In fact I would say it was better because dealing with certain government bureaucracies that close down on Sundays was significantly easier. You can't expect the entirety of society to shut down on Sundays so there's always going to be somebody who has to work during that day.
Re:Costco Capitalism by barbecue_sauce on Tuesday February 11, 2020 @01:22PM (#22300991)
Doing something that doesn't benefit the customers but does benefit your workers (because not all days off are equal) is pretty progressive. It's not necessarily their intent as an organization, but it is the effect.
Re:Costco Capitalism by jariel on Tuesday February 11, 2020 @07:51AM (#22298039)
"If it wasn't "tainted" by its religious inception, mandatory Sunday closures would make Chick-fil-A the most progressive large service industry company in the United States from a labor welfare perspective. "

To imply something is 'tainted' by its religious inception is a kind of bigotry, moreover, it misses the point entirely: it's the very reason the company is ethical, or communitarian in many ways. Of course, even the very nation, or more broadly 'The West' is fundamentally Christian (or better described as mostly 'secular Christian'). Everyone has healthcare in Canada due to the 'Agrarian Left' which is essentially a brand of Christian Democracy. The same goes for the vast majority of Western institutions that were created more than a generation ago, including most Universities etc.. Consider that there might be more complexity concerning social issues in this world such that anyone with a voice mightn't be always playing favour specifically to you or your version of the 'morality'.

Re:Costco Capitalism by icebraining on Tuesday February 11, 2020 @08:35AM (#22298301)
I think the previous poster agrees with you, hence the quotes around the word tainted.
Re:Costco Capitalism by FreezerburnV on Tuesday February 11, 2020 @08:48AM (#22298401)
And yet despite that, they still treat people with respect: https://m.huffpost.com/us/entry/us_2564379
Re:Costco Capitalism by KptMarchewa on Tuesday February 11, 2020 @06:36AM (#22297690)
Re:Costco Capitalism by golf3 on Tuesday February 11, 2020 @10:50AM (#22299385)
The last thing I'd expect a moral stand to be is popular.
[dead]
Re:Costco Capitalism by stuff4ben on Tuesday February 11, 2020 @11:10AM (#22299536)
How did buying a chicken sandwich mean that they were imposing their religious beliefs on me?
Re:Costco Capitalism by knolax on Tuesday February 11, 2020 @05:09PM (#22303459)
Lobbying the state to limit the marriage rights of same sex couples is imposing their religious beliefs on same sex couples.
Re:Costco Capitalism by stuff4ben on Monday February 24, 2020 @08:22AM (#22403741)
No, it's not "imposing their religious beliefs" on you. You're buying a chicken sandwich and you received no religious imposition on you.
Re:Costco Capitalism by duxup on Monday February 10, 2020 @09:50PM (#22295568)
That's a pretty good quote.

I'm always amazed by how many places cut corners on employee benefits and pay and then spend endless effort dealing with turnover and the results of poor employees.

Re:Costco Capitalism by TheSpiceIsLife on Monday February 10, 2020 @10:16PM (#22295709)
My suspicion is, the people who make those decisions are themselves poor employees.
Re:Costco Capitalism by rbritton on Monday February 10, 2020 @11:56PM (#22296182)
It starts at the top or at the very least is looked over by the top. Every miserable work experience I’ve ever had was due to the culture passed down from the top. Likewise with every great place. Insecure, jealous, vindictive, <other negative adjective> people should never be promoted to manage others but often are when that’s easier than firing. Those types tend to shuffle around and work up the hierarchy by being miserable rather than competent.
Re:Costco Capitalism by abarringer on Monday February 10, 2020 @10:38PM (#22295837)
I find that if you treat an employee like a race horse they won't turn out to be an old nag. Obviously there are outliers but generally there is a positive feedback loop.
Re:Costco Capitalism by rchaud on Tuesday February 11, 2020 @11:15AM (#22299594)
The CEO signs off on a decision to cut benefits or other employee incentives, often as a short-term measure to cut costs and improve margins. The negative effects of that will be borne by the store managers and ultimately the customers.

Excrement flows downhill.

Re:Costco Capitalism by alexpetralia on Monday February 10, 2020 @10:11PM (#22295681)
This is obviously what any sensible and thoughtful manager aspires to, and yet it is still so rare. Are there tradeoffs we aren't considering? Why is this such a self-evident ideal, yet rarely achieved in practice? There must be good reasons..
Re:Costco Capitalism by bsanr2 on Monday February 10, 2020 @10:40PM (#22295849)
Many American companies that are infamous for not being able to do it here manage it in their overseas locations. I pin it on the deficiencies of American culture and some combination of the failures in worker's rights, corporate priorities, and consumer habits that it influences. We know a good thing when we see it, but with our history and our ethos, we just can't seem to help ourselves. The "what" we do wrong is myriad, but I believe this is the why.
Re:Costco Capitalism by pkaye on Tuesday February 11, 2020 @01:19AM (#22296486)
There are differences in how other countries operate. I've worked for foreign company that had offices in the US and they had lots of cultural differences in how they operate. So many people left in frustration including I.
Re:Costco Capitalism by peterwwillis on Monday February 10, 2020 @10:37PM (#22295836)
I think the main reason is a failure to properly understand the employee.

Most employer-employee relationships [in the US, anyway] are akin to serfdom, or some other weird form of drastically-out-of-whack power structure. Employees often aren't treated as equals, they're not given agency or power, their needs and desires aren't understood, and they aren't inspired by a common cause. So unless an individual takes it upon themselves to suddenly do the best job they can possibly do, they will flounder in their own little world, being largely ignored by management (until they're not meeting some ridiculous arbitrary yearly goals that are mostly designed to cull the completely apathetic) and never having any interaction with executives other than the way a king would give proclamations to the townspeople.

To me, "treating people well" means treating them like people who have a say in what they do and how they do it, by helping them do the things they want to do, by connecting them to their work, giving them pride and purpose, feeling valued and compensated. After that, the rest takes care of itself. But getting to that point is impossible if management treats them like cattle.

Re:Costco Capitalism by twiceaday on Monday February 10, 2020 @10:38PM (#22295838)
Employee perks and salaries seem much easier to cut than to increase. Given enough time, especially if a business goes through struggles, things end up down hill. But also, I think your implied premise is flawed. The goal is to run a successful company, and unfortunately happy workers don't factor much into the success, not always. Mediocre, unhappy workers are much easier to come by. If you can structure your business to run well on those that might actually be optimal for the bottom line, and that's really all that matters on the stock market.
Re:Costco Capitalism by TeMPOraL on Tuesday February 11, 2020 @02:30AM (#22296747)
> If you can structure your business to run well on those that might actually be optimal for the bottom line, and that's really all that matters on the stock market.

That is, in my experience, how a lot of brick&mortar commodity stores - grocery stores, clothing stores, etc. - run in my home town (Kraków, Poland). The infinite source of disposable workers is the population of fresh undergrads that come to the city to study.

Re:Costco Capitalism by BurningFrog on Monday February 10, 2020 @10:23PM (#22295743)
There are only so many good people.

Someone has to hire the bad people.

Re:Costco Capitalism by poulsbohemian on Tuesday February 11, 2020 @12:54AM (#22296408)
This feels a bit like the 10x developer discussion. There is a small percentage of the population who are 10x developers anyplace they go. There is another chunk that are 10x developers given a solid environment, who would otherwise be average or even poor developers in the wrong environment. There are average developers, and then there are a few that just aren't very good and should be in some other profession.

It seems almost obvious this holds true for any job, including Costco, where perhaps someone isn't fast or personable enough to be a checker, but they'd be great driving the forklift. Find the right environment and suddenly they shine. There will always be a percentage of the population that is unemployable for some reason, but my personal experience is that it isn't as large as is often believed.

Re:Costco Capitalism by TeMPOraL on Tuesday February 11, 2020 @02:35AM (#22296765)
To take it from another PoV: most businesses aren't 10x either, and aren't in a position to leverage a 10x worker. Commodity businesses don't need good employees, they need warm bodies that can do their checklists and smile from time to time, while not stealing money or equipment.
Re:Costco Capitalism by BurningFrog on Tuesday February 11, 2020 @09:02PM (#22305075)
This is an important angle. "Good people" is, to a substantial extent, a relationship property, not an individual one. That is I am "good people" for one job, but "bad people" for many others.

That said, this is not a random distribution. Some people have serious character flaws (evil, lazy, angry), or are just not very competent at anything. If all organizations only hire "good people", these will be left unemployed.

And here's the thing:

Those unemployed underskilled "bad people" are then an underused resource, and a reasonably functioning labor market will find way to make use of them.

I think of things like fast-food restaurants as a real triumph in this area! That industry has found a way to run a well functioning business using barely competent people who often quit within months.

And that's pretty much what I had in mind when I wrote my tongue in cheek comment.

BTW, my apologies to current and former fast food workers. I know you're not bad people :) But when you argue about those left out "good people" policy, you kind of have to use that term...

Re:Costco Capitalism by jay_kyburz on Monday February 10, 2020 @10:33PM (#22295804)
Nar, bad people need to change their ways until they are good people and employable.

Unless they are _literately_ unemployable, in which case we should consider them disabled at look after them as if we would anybody else with metal or physical disabilities.

Re:Costco Capitalism by briandear on Tuesday February 11, 2020 @12:40AM (#22296364)
> Unless they are _literately_ unemployable, in which case we should consider them disabled at look after them as if we would anybody else with metal or physical disabilities.

Why? People shouldn’t be rewarded for being disagreeable, unwilling to get along with people, and unwilling to work. If they are literally disabled and can’t work at all, that’s one thing. But even people with mental disabilities can be great employees. Rewarding anti-social behavior with “looking after” incentivizes such behavior. Subsidize behavior and you get more of it. Case in point, all of the fake disability people who have unverifiable soft tissue “injuries” that collect disability as a life choice.

Re:Costco Capitalism by lliamander on Tuesday February 11, 2020 @02:50AM (#22296829)
Traits like agreeableness, intelligence, and conscientiousness have some genetic components, and may also influenced by early childhood experiences. A severe deficiency in one or more of these traits may be largely outside an individual's control, but nonetheless prevent the individual from integrating into society and achieving stable employment.

That said, there is still an element of will there, and we should also still try align incentives to give these individuals the best chance of productive engagement with society. The disability scamming is real (though somewhat complicated by the fact that long term unemployment can result in chronic pain symptoms).

I don't think just cutting people a check is necessarily a good idea. I kind of wonder if the problem of unemployable people would be reduced if we removed minimum wage laws.

Re:Costco Capitalism by bsanr2 on Tuesday February 11, 2020 @02:30AM (#22296748)
You would rather have to work with people who have an incentive to behave badly (in order to get fired from jobs they didn't want in the first place), than to just give them enough to live on until they decide how they're going to contribute? Between the disabled and underemployed, there must be more than enough people to seriously jeopardize overall economic stability should destitution force them to action.

And where is the role of the employer and the overall culture in fostering a work environment that isn't miserable?

Re:Costco Capitalism by lliamander on Tuesday February 11, 2020 @02:52AM (#22296834)
> than to just give them enough to live on until they decide how they're going to contribute?

How many will decide not to contribute?

Re:Costco Capitalism by danharaj on Tuesday February 11, 2020 @10:11AM (#22299051)
Who cares? We can sustain all of the socially necessary industries of modern civilization with a fraction of the workforce.

I don't want to work with people who are working just because they are coerced to work. They get in my way and it debases all of us.

Re:Costco Capitalism by lliamander on Tuesday February 11, 2020 @08:01PM (#22304714)
What an Orwellian use of the word "coerced". There is presently no coercion to work: only the necessity of survival (just as it always has). On the other hand, the future you envision would require the coercion of the productive minority.
Re:Costco Capitalism by bsanr2 on Wednesday February 12, 2020 @10:29AM (#22309553)
Human society is not what it was 100, 500, 1000, 10000 years ago. Conjuring a farcical "necessity of survival" is disingenuous in a world where the average worker is hyper-specialized, such that they perform a fraction of the labor directly associated with surviving.

On the other hand, since failure to participate in this model - again, wherein a given individual hardly contributes directly to his own survival, but instead supports the society which provides the rest for him, usually far below the value of his work for it - is an existential danger, I think coercion is a fine word for the situation.

Re:Costco Capitalism by lliamander on Wednesday February 12, 2020 @01:26PM (#22311279)
> I think coercion is a fine word for the situation.

Except the part where simply choosing not to subsidize someone that could contribute to society but does not involves no actual use of force.

On the other hand, using the state to force a productive minority to slave away for a willfully unproductive majority does actually involve the use of force.

You are literally inverting the meaning of "coercion". Hence the apt description "Orwellian".

War is Peace, Freedom is Slavery, Ignorance is Strength.

Re:Costco Capitalism by bsanr2 on Thursday February 13, 2020 @08:28PM (#22323176)
>Except the part where simply choosing not to subsidize someone that could contribute to society but does not involves no actual use of force.

Of course it does. What are the various exigencies, used to secure hoarded property for an individual against a deprived public, but force? You're unable to see it as such, because it's the status quo, but it's not a necessity for a civilized society, even this civilized society.

Re:Costco Capitalism by lliamander on Friday February 14, 2020 @03:47PM (#22330243)
You're right that I do not share your vision, but I disagree with your diagnosis as to why.

Given that I find what you propose to be so anathema, I feel compelled to clarify what your position is, in case our disagreement is resulting from a misunderstanding rather than a conflict of visions.

What I hear you as saying is that given the wealth available in our society, those who do not wish to work (even if they could) should not have to. The minority who do wish to continue working shall hopefully be productive enough to continue to provide this wealth (and indeed, increase the wealth available) and gladly share it with everyone. If the productive minority are less than willing to share the bulk of the fruits of their labor, It is acceptable to take it by force and without offering them something of value in exchange.

Such a system not merely immoral but nonsense. It assumes our great wealth as a given, when it should be obvious that such is not the case. History has shown many other times of great wealth and surplus, only to be followed by collapse. There is no magic line of societal wealth that, once surpassed, renders us immune from disaster. In such a case, those in who lived in a state of dependence will only hasten the collapse by trying ever harder to extract from those they depended on.

Now, if you were a Marxist concerned about workers not being compensated fairly for their labor, or a Christian concerned for those who could not care for themselves (the elderly, the infirm, orphans, etc.) then I would at least understand. But neither Marx nor the Apostles envisioned a society that supported people who were merely indolent.

Furthermore, that you would equate the use of force to steal another's property with the force used to defend said property is dishonest and abhorrent. And let's be clear: if you appropriate someone else's property when you have the choice not to (i.e. if you could work to provide it for yourself or offer something of value in exchange) then it is theft.

Re:Costco Capitalism by SuoDuanDao on Tuesday February 11, 2020 @08:55AM (#22298460)
If status and social mobility are tied to contributing, I'd guess more than we'd otherwise expect.
Re:Costco Capitalism by barbecue_sauce on Tuesday February 11, 2020 @03:48PM (#22302674)
Does that really matter? Most people who consider themselves to be "contributing" aren't really accomplishing much in the grand scheme of things anyway.
Re:Costco Capitalism by lliamander on Wednesday February 12, 2020 @02:00PM (#22311642)
You don't need to "accomplish much in the grand scheme of things" to provide value to others and feel appreciated.
Re:Costco Capitalism by barbecue_sauce on Wednesday February 12, 2020 @03:29PM (#22312475)
But not to the point where you should guilt others for "not contributing".
Re:Costco Capitalism by lliamander on Friday February 14, 2020 @02:24PM (#22329440)
I would rather them feel guilty than feel entitled to the fruits of others' labor.
Re:Costco Capitalism by barbecue_sauce on Wednesday February 19, 2020 @01:40PM (#22368576)
What fruits? What labor? My point is that most people's labor bears no actual fruit.
Re:Costco Capitalism by lliamander on Thursday February 20, 2020 @05:50PM (#22379363)
Some people are certainly employed in pointless jobs, but the idea that this is true for the majority is doubtful.

And for those people who's labor is pointless, the solution is to have more meaningful work, not idleness.

I can think of no more pointless form of labor that to toil away for whatever bureaucracy that would be responsible for administering this harebrained scheme.

Re:Costco Capitalism by claudeganon on Monday February 10, 2020 @10:39PM (#22295842)
This kind of essentialized thinking is why the US is so poor at leveraging its labor force effectively, falls back on MBA sophistry, private equity grifting, and biz guru cultishness.

W. Edward Deming and the Toyota model he inspired demonstrate that it’s more about empowering workers, treating them with respect and autonomy, and respecting their contributions for what they really are, as opposed to ascribing them to management. Go read about what Toyota did at the NUMMI plant if you need further evidence of this.

Re:Costco Capitalism by dboreham on Tuesday February 11, 2020 @01:38AM (#22296561)
Meanwhile...the floggings will continue..
Re:Costco Capitalism by jcims on Tuesday February 11, 2020 @02:54AM (#22296841)
lol talk to Toyota IT and contractors. It’s not all roses.
Re:Costco Capitalism by lkrubner on Friday February 14, 2020 @03:16PM (#22329957)
One possible answer is that much of management is driven by irrational forces, to a much greater degree than is predicted by economic theory. Perhaps ego and selfishness are much bigger motivators than generally understood. Such is my take in "How To Destroy A Tech Startup In Three Easy Steps":

https://www.amazon.com/Destroy-Tech-Startup-Easy-Steps/dp/09...

Re:Costco Capitalism by JustSomeNobody on Monday February 10, 2020 @10:39PM (#22295847)
Culture. If the people up top Only care about numbers then eventually the people down below will only care about numbers. The people who don’t leave for places that are better.
Re:Costco Capitalism by Reedx on Monday February 10, 2020 @10:50PM (#22295885)
Costco and Trader Joes seem to consistently have the happiest employees, and it really makes a difference.

Maybe we should have them take a shot at running the DMV, who have the most miserable.

Re:Costco Capitalism by dboreham on Tuesday February 11, 2020 @01:40AM (#22296569)
Data point: the DMV here in Montata is staffed by happy cheerful helpful employees.
Re:Costco Capitalism by dsfyu404ed on Tuesday February 11, 2020 @07:48AM (#22298018)
Quality of interactions with basically all government seems to correlate inversely with local population density.
Re:Costco Capitalism by MrMember on Tuesday February 11, 2020 @02:49PM (#22302036)
I had nothing but good experiences with the DMV when I lived in North Dakota. Walk in, no wait, cheerful employees, walk out ten minutes later with a renewed driver's license.

Minnesota is the complete opposite. Walk in, wait an hour, every employee hates their job, then wait a month for the new license to come in the mail.

Re:Costco Capitalism by EdwardWarren on Friday February 14, 2020 @06:00PM (#22331300)
Are they unionized?
Re:Costco Capitalism by demadog on Tuesday February 11, 2020 @02:46AM (#22296807)
Weird! I've found them to be completely opposite. Trader Joe's employees are extremely friendly and helpful.

Costco employees, honestly, not helpful at all and almost always disdainful of being asked any question. I guess that's not their model.

I suppose Costco employees can be happy with the company, but not happy and friendly to the customers, in which case, that holds up.

Re:Costco Capitalism by mav3rick on Monday February 10, 2020 @11:12PM (#22295993)
They are happy because the company treats them right. Give the DMV people the same rights and perks and you'd see them happy as well.
Re:Costco Capitalism by tjr225 on Monday February 10, 2020 @09:54PM (#22295595)
The people I knew that worked there(in IT) said it was an absolute nightmare with low pay and poor management.

That said, they aren't a tech company so...

Re:Costco Capitalism by LilBytes on Monday February 10, 2020 @10:08PM (#22295664)
Costco might be fantastic to work for when you're front of house staff, but IT staff in the retail sector are nothing short of expendable. I lasted 9 months in my first and only retail job and the shocking standards that the company enforced.

I've worked in IT for the retail sector and I'd never, ever do it again. I was a Dev/System Admin/System Engineer/DBA/Network Engineer & Help Desk person. I needed a job rather desperately and took the first one that was available to me which at initial view I thought was promising.

As an example, if you worked on call which was restored 1 in 3 weeks, you didn't earn anything extra in wages on the days you were on call. But instead I earned 0.5 hours of TOIL for every hour that I was restored on which was from memory. 07:00-20: 00 Saturday, Sunday and Public Holidays. And 07:00 -> 09:00 and 18:00 - 20:00 Monday to Friday.

I would get calls at all hours because we supported retail stores in New Zealand, Australia, US & Canada. We had local staff in those areas but for the gaps in follow the sun support we had the on call person fill that role.

This might have been a good deal if you didn't get many calls. But for the larger part it was a full time day of work on Saturda, Sunday and Public Holiday when _no one was working_ except the on call person. And on an evening and first thing in the morning for shop close and open you frequently got calls before and after your shift started. All for 0.5 hours for every hour worked!

This doesn't even begin to cover the problems we had with retaining staff (understandably) and an absolutely awful work environment. My manager did his best to foster a positive work environment but the C levels clearly had no desire to do anything but bleed their staff dry.

Wrapping up my tirade, it wouldn't surprise me if this was the standard across the retail industry for IT staff and developers. Based on those I've spoken to outside of my own personal experience, this seems to be close to true. For all the glory that Costco holds for paying higher than average wages, I'm certain their IT department fucks over it's staff in a way that closely resembles my own.

Re:Costco Capitalism by 9nGQluzmnq3M on Tuesday February 11, 2020 @01:28AM (#22296515)
Can you explain what you mean by "restored 1 in 3 weeks" and "every hour that I was restored on"?

Also, to be clear, your experience was working in IT at another retail company, not Costco? I'm not sure why you would expect these to be the same: as the article explains in detail, Costco's model lets it do some things very differently from, say, Walmart.

Re:Costco Capitalism by LilBytes on Tuesday February 11, 2020 @02:24AM (#22296727)
Typo, was meant to say rostered but auto correct got the better of me.

I didn't work in either of those chains. I'm replying to a comment directly above mine where OP says, they knew some one who worked in IT for Costco and their conditions were terrible. As was mine for another large, multinational retail chain.

Costco are great in comparison to say, WalMart or Kmart/Target/BigW in Australia. But I assume they're under the same pressure to penny pinch as any other retail organisation because of their incredibly small margins for profits.

Re:Costco Capitalism by inferiorhuman on Monday February 10, 2020 @10:25PM (#22295765)
I'd expect that (similar to public sector jobs) Costco pays well at the low end, but salary for more skilled jobs isn't competitive. Their web site is atrocious though.
Re:Costco Capitalism by redis_mlc on Tuesday February 11, 2020 @12:36AM (#22296353)
> but salary for more skilled jobs isn't competitive

That's an old myth.

Because of COLA (and on top of that, pensions), the public sector in California pays more than private jobs now, aside from FANG.

I once asked my dental billing technician (yeah that's really a thing in the USA), "Who got the best benefits?"

Answer: "Oh, public employees are royalty."

Re:Costco Capitalism by inferiorhuman on Tuesday February 11, 2020 @01:28AM (#22296516)
Because of COLA (and on top of that, pensions), the public sector in California pays more than private jobs now, aside from FANG.

As an example here's a senior (1043) network engineer position with the SF Dept of Technology:

https://www.jobapscloud.com/SF/sup/bulpreview.asp?R1=PEX&R2=...

Salary is listed as:

$59.49 - $74.83/hour; $10,311.00 - $12,970.00/month; $123,734.00 - $155,636.00/year

I can tell you that a few years ago at megacorp (not FANG) my base pay for principal ops monkey was more than the top end of the 1043 and 1044 scales. We were not known for above average compensation. In general while we hired into the principal role I think the city tends to aim more for senior (1043) than principal (1044).

Here's the SF pay scale database:

Principal programmers (1064) top out at $149k. Infosys managers (1071) top out at just under $200k. That's not particularly competitive.

Megacorp also provided me with the best 401k I've seen (Vanguard with access to institutional shares), 401k match, stock options, and decent insurance.

I once asked my dental billing technician (yeah that's really a thing in the USA), "Who got the best benefits?"

Answer: "Oh, public employees are royalty."

This still matters so much more for unskilled labor. Working in tech you're already going to have access to heavily subsidized health insurance. 401k vs pension is a matter of debate. I'd prefer a defined benefit situation like a pension, but a 401k with a decent match (we got up to $7k or so) isn't really a deal breaker

The city (due to some combination of local, state, and federal laws) will dock 2% for retiree health care, and 7.5% for your pension.

Re:Costco Capitalism by inferiorhuman on Tuesday February 11, 2020 @05:44AM (#22297484)
Well I forgot the link to the pay scale DB:

https://sfdhr.org/classification-compensation-database

Re:Costco Capitalism by mlrtime on Tuesday February 11, 2020 @09:18AM (#22298633)
Police positions are much higher compensated than engineering.

http://citidex.sfgov.org/cgi-bin/dhr/findClass.cgi?class=&ti...

Re:Costco Capitalism by jfim on Monday February 10, 2020 @10:40PM (#22295848)
It also crashed during the last black Friday[0], so perhaps investing more in their IT would pay off.

[0] https://www.thestreet.com/technology/costco-thanksgiving-day...

Re:Costco Capitalism by inferiorhuman on Monday February 10, 2020 @10:57PM (#22295913)
I signed up for a Costco membership through Groupon (hey it came with a bunch of coupons). I bailed in large part because the in-store part of the sign up process included a bunch of upselling (upgrade to our more expensive membership please!). Apparently Groupon signed me up for a bunch of Costco email spam (as I didn't give the store my email address). By the time I got home after that trip I'd gotten a ton of spam from Costco.

Trying to opt out was futile. Each message had an unsubscribe link. The landing page worked, but whatever was supposed to handle the form time out or 500'd each time. Hold time at the Costco call center was 10+ minutes... to unsubscribe from opt-out garbage. Unsubscribing from the membership itself was a bit of a comedy routine where the manager kept suggesting I keep the membership and patronize their warehouse (instead of the one I signed up at).

It's fair to say I agree that Costco would reap benefits by investing in their IT infrastructure.

Re:Costco Capitalism by Pfhreak on Monday February 10, 2020 @09:59PM (#22295624)
That I would believe. I worked in the warehouse, not in headquarters. But the systems we used to look up and track inventory were basically terminals. Old school green and black terminals with arcane commands.

I would absolutely believe that they don't want to try and compete with the tech sector for talent, and their management doesn't have the same understanding of tech that they do of running a warehouse business.

Re:Costco Capitalism by eej71 on Tuesday February 11, 2020 @05:57AM (#22297541)
I bet those old school terminals are faster than what most corporate IT systems would deliver with an over the top modern framework. It's probably cheaper to train new employees than give away millions of dollars to an outside IT tech firm which may not result in an improvement.
Re:Costco Capitalism by rizzom5000 on Monday February 10, 2020 @10:48PM (#22295875)
It's interesting to note that their website was down for hours last Thanksgiving sale. It is estimated they suffered 11M in losses during the outage.
Re:Costco Capitalism by tptacek on Monday February 10, 2020 @10:26PM (#22295769)
What's the reference point? To other technology roles at other companies?
Re:Costco Capitalism by tjr225 on Tuesday February 11, 2020 @07:22AM (#22297881)
Interestingly I heard this from colleagues at another retail company where I was doing sysadminy stuff and was quite happy.
Re:Costco Capitalism by dblohm7 on Tuesday February 11, 2020 @02:00AM (#22296645)
* Unless you’re a professional working at the pharmacy or hearing center. I’ve heard some pretty bad stories about those positions.
Re:Costco Capitalism by RSHEPP on Tuesday February 11, 2020 @09:50AM (#22298881)
If you go on reddit pharmacy, you see people say Costco is by far the best retail pharmacy and almost impossible to get a full-time gig with.
Re:Costco Capitalism by exogeny on Tuesday February 11, 2020 @03:49AM (#22297039)
This feels very similar yo Chick-Fil-A and In-N-Out and, well, the results are what they are.
Re:Costco Capitalism by EdwardWarren on Friday February 14, 2020 @06:07PM (#22331361)
I heard from an In-N-Out employee that store managers make 6 figure salaries and there are two of them in each store.

In-N-Out, Costco, and Chick-fil-a employees all seem to work really hard and are unfailingly good with customers. I had a problem in a Target once, talked to an employee about it and he went to 'check on it' and never came back. Just left me standing there.