Quality of interactions with basically all government seems to correlate inversely with local population density.

I had nothing but good experiences with the DMV when I lived in North Dakota. Walk in, no wait, cheerful employees, walk out ten minutes later with a renewed driver's license.

Minnesota is the complete opposite. Walk in, wait an hour, every employee hates their job, then wait a month for the new license to come in the mail.

Are they unionized?