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Re:Disney+ hit by technical glitches on launch day by jonwachob91 on Tuesday November 12, 2019 @05:03PM (#21518659)
>>> The logical conclusion, of course, is that Disney should've just bought Netflix

Why buy Netflix when you could get a similarly qualified team and infrastructure by buying Hulu? Oh wait... Disney already owns Hulu... Whoops.

What about ESPN. ESPN has a really good streaming product. Oh wait... Disney already owns that one too...

Disney didn't need to buy Netflix, they just needed to use the resources they already owned!

Re:Disney+ hit by technical glitches on launch day by newfangle on Tuesday November 12, 2019 @05:15PM (#21518766)
I believe disney has every advantage in the streaming wars so i decided to see if they have any open dev positions and i also decided to check what reviews of working there were like. Seems like Disney does not have an engineering culture and software engineers are at the bottom of the totem pole.
Re:Disney+ hit by technical glitches on launch day by MentallyRetired on Tuesday November 12, 2019 @09:59PM (#21520823)
OP on the thread and actually I'm a former disney dev for disneyworld.com. It's a sweat shop. They had me working 100 hours a week the first 4 months I was there. They would order me food so I wouldnt have to leave my desk. Many times I slept under it.

Then I had 6 months of pretty normal hours working on maintenance, then I went back on another project and they had me working 60 - 80 hours (with some 40 and some 100 sprinkled in) for 18 months straight before we finished the project and I bailed.

Great resume builder but be prepared to put in hours.

Re:Disney+ hit by technical glitches on launch day by neuronic on Wednesday November 13, 2019 @03:54AM (#21522208)
> They would order me food so I wouldnt have to leave my desk. Many times I slept under it.

Is this work culture the norm in the US? I audibly said "wtf" just now, sitting at my work desk.

Re:Disney+ hit by technical glitches on launch day by blaser-waffle on Wednesday November 13, 2019 @11:53AM (#21526245)
The US has workers who, on average, work longer hours than anywhere else in the world. Salaries, esp. in STEM, and esp. on the mid-to-high-end, are also wayyy higher than anywhere else.

If you want to make that fat US developer salary be ready to put in the work. Presumably Disney has the money to throw at you via salary... but they're going to get their money's worth.

Re:Disney+ hit by technical glitches on launch day by neuronic on Friday November 15, 2019 @09:20AM (#21544974)
But aren't these high salaries spent on high living costs as well? Presumably, the places where you make a lot of dev money are also expensive to live at, no?
Re:Disney+ hit by technical glitches on launch day by mcv on Wednesday November 13, 2019 @04:24AM (#21522362)
I often see these kind of bizarre reports about destructive US work culture. I would flat out refuse and probably get fired real quick.

It's a bad way to run a company, and if this is how they plan to run Disney+, it's going to be a disaster.

Re:Disney+ hit by technical glitches on launch day by Domenic_S on Wednesday November 13, 2019 @07:26PM (#21531409)
No, it is absolutely not the norm.
Re:Disney+ hit by technical glitches on launch day by jorblumesea on Wednesday November 13, 2019 @12:05AM (#21521296)
> Great resume builder

Compared to any big 4 or FAANG though? You can work at MS and pull 40 hour weeks or AMZN/FB with 60. Pays better, looks better.

Re:Disney+ hit by technical glitches on launch day by jhall1468 on Wednesday November 13, 2019 @02:08AM (#21521750)
You can easily work 40 at tons of Amazon teams. AWS and parts of retail have the "crack the whip" culture, but it's not as bad as people think it is.
Re:Disney+ hit by technical glitches on launch day by JMTQp8lwXL on Tuesday November 12, 2019 @05:23PM (#21518853)
This kind of makes sense. It isn't their competency. I think it's general advice to never work in a role at a company where that's not their core competency. E.g., engineers are praised at places like Google, etc. Engineers working in entertainment (e.g, Disney) or health care (e.g, Epic Systems) are not as well treated.
Re:Disney+ hit by technical glitches on launch day by xmprt on Tuesday November 12, 2019 @05:56PM (#21519149)
At Google, engineers make money (lots of asterisks with that statement but it's generally true). At Disney, engineers are just another cost.
Re:Disney+ hit by technical glitches on launch day by scarface74 on Tuesday November 12, 2019 @09:35PM (#21520707)
Disney has always been about technology. From the animatronics and the other attractions at the theme parks to the engineers at Pixar and LucasFilms.

As I posted above, they own BAMTech, one of the most well respected companies in the streaming infrastructure space.

Building for scale is not hard for good engineers, building for rapid, reliable scale from day one is hard. No one knows how to do it. Building for scale is always about patching holes while you grow slowly.

Even Google doesn’t do big band released like Disney tried to do. They keep things in beta, start off with a limited number of invitations until they work all of the kinks out.

Netflix didn’t become popular overnight. They had time to scale out slowly and on different devices.

Re:Disney+ hit by technical glitches on launch day by georgeecollins on Tuesday November 12, 2019 @10:03PM (#21520844)
>> Disney has always been about technology.

Um.. have you ever worked at Disney? It's a great company but having worked there I wouldn't describe it that way.

>> From .. the engineers at Pixar and LucasFilms.

Two visionary companies, staffed by many ex-Disney employees and bought by after their technical innovations were completely mature.

Disney is an amazing company that I respect but having worked there I would say that modern Disney is about brands and family entertainment and they figure out technology when they have to.

Re:Disney+ hit by technical glitches on launch day by scarface74 on Tuesday November 12, 2019 @10:13PM (#21520886)
and they figure out technology when they have to.

How is that different than any other company? When you do otherwise, you end up with Google that just throws a lot of stuff up against the wall and comparatively little sticks or the pre-Jobs 2.0 Apple with the “Advance Technology Group” that couldn’t ship a product if their life depended on it.

Re:Disney+ hit by technical glitches on launch day by x86_64Ubuntu on Tuesday November 12, 2019 @11:50PM (#21521256)
Technology from the standpoint of media creation is different than building a resilient network for content delivery.
Re:Disney+ hit by technical glitches on launch day by Bombthecat on Wednesday November 13, 2019 @03:15AM (#21522006)
Disney even had an open source 3d engine! Don't know how that happened though!
Re:Disney+ hit by technical glitches on launch day by patrickthebold on Tuesday November 12, 2019 @08:20PM (#21520243)
I agree with Disney, but what does Epic do other than build software?
Re:Disney+ hit by technical glitches on launch day by ryanburk on Tuesday November 12, 2019 @09:03PM (#21520528)
presales, consulting, and support.
Re:Disney+ hit by technical glitches on launch day by m000z0rz on Tuesday November 12, 2019 @09:50PM (#21520786)
Yes - for the software they (disclaimer: we) build. We don't provide healthcare. The comparison with Disney seems misleading.
Re:Disney+ hit by technical glitches on launch day by Retric on Tuesday November 12, 2019 @08:41PM (#21520361)
They do however treat their creative department very well. Disney is just as IP focused as any tech company. Software has simply never been as important as the story, characters, etc. And honestly they’re doing really well so it’s hard to argue their priorities are wrong.

PS: I have always disliked how they operate, but my sister’s working there making movies. So, I try to keep an open mind.

Re:Disney+ hit by technical glitches on launch day by scarface74 on Tuesday November 12, 2019 @09:39PM (#21520738)
Disney is no different than any other company as far as how they treat their front line people. They treat their creative people well but they outsource the special effects and much of the non computer animation out to the lowest bidder.

All of the big tech companies with hardware sales and grunt work do the same.

Re:Disney+ hit by technical glitches on launch day by a-wu on Tuesday November 12, 2019 @05:10PM (#21518725)
ESPN's streaming is one of the worst ones I've ever used. It is constantly buffering on my 275 Mbps downlink and every other time it has issues with authenticating to my provider.
Re:Disney+ hit by technical glitches on launch day by jonwachob91 on Tuesday November 12, 2019 @05:19PM (#21518811)
Wow. That is interesting. I haven't used ESPN's streaming platform in about a year (since they did that switch and stopped including streaming in cable packages). But I used to stream European Soccer games on my second monitor at work virtually every day. My work internet was maybe 75 mbps and it worked fine.
Re:Disney+ hit by technical glitches on launch day by casefields on Tuesday November 12, 2019 @07:01PM (#21519616)
It’s gotta be location dependent. I’m in Los Angeles and have never had a single issue with ESPN, even going back to the ESPN3/WatchESPN days.
Re:Disney+ hit by technical glitches on launch day by a-wu on Tuesday November 12, 2019 @08:46PM (#21520399)
I actually used to have better service when WatchESPN was standalone. When they started integrating into the main ESPN site (and new player) it started declining for me.
Re:Disney+ hit by technical glitches on launch day by JBlue42 on Sunday November 17, 2019 @05:11PM (#21560353)
Is that the same as ESPN+? I have that (no tv cable package) and haven't had problems buffering and the video seems more crisp than when I had YouTubeTV. Only issue I've come across is that it eats up RAM in Firefox but has no issues in Chrome. Same for NBC Sports Gold.
Re:Disney+ hit by technical glitches on launch day by mikelbring on Tuesday November 12, 2019 @10:03PM (#21520845)
I have noticed ESPN works way better on my Roku than my Xbox. A lot of the apps do. I use to think it was just ESPN but started to notice this.
Re:Disney+ hit by technical glitches on launch day by noelsusman on Tuesday November 12, 2019 @08:23PM (#21520258)
ESPN and to a lesser extent Hulu have both been riddled with problems for years. ESPN's streaming service is legendary among sports fans for how terrible it is, though it has finally become usable in the last year or two.

YouTube is the only platform that can compare to Netflix on reliability. I'd throw Twitch up there too but their scale is much smaller.

Re:Disney+ hit by technical glitches on launch day by mike_d on Tuesday November 12, 2019 @08:17PM (#21520217)
Disney Streaming Services is the same team that is already running ESPN, NHL, and via their BAMTECH brand FoxSportsGo, HBO Now, and Playstation Vue.

It is possible they just had a massive surge of traffic.

Re:Disney+ hit by technical glitches on launch day by bduerst on Tuesday November 12, 2019 @05:27PM (#21518893)
Disney is a content conglomerate, not a technology company. It shouldn't be surprising that each individual company silos their technology functions:

https://storage.googleapis.com/titlemax-media/1c8ace8f-every...

Re:Disney+ hit by technical glitches on launch day by myrandomcomment on Wednesday November 13, 2019 @01:24AM (#21521591)
So I do not believe that ESPN or Hulu have the scale numbers of Netflix. Also in the case of ESPN when they do a live stream at scale the method used is much different setup then video on demand. For example, in a live stream because everyone is watching the same thing you can use multicast replication to your edge pop which dramatically lowers BW and overhead. It would be great if it worked to the end user but ISPs are not setup to handle it.

Just checked the numbers: Netflix ~700M, Hulu ~28M, ESPN depending on the source ~6M.

Re:Disney+ hit by technical glitches on launch day by OnlineGladiator on Tuesday November 12, 2019 @05:15PM (#21518768)
Hulu is so buggy on my TV I regularly think of cancelling it. I'm not sure how valuable their technical infrastructure is.
Re:Disney+ hit by technical glitches on launch day by scarface74 on Tuesday November 12, 2019 @09:47PM (#21520769)
The problem is probably your TV. All TV manufacturers try to get away with the cheapest bill of materials possible for their “smart” components. Roku’s CEO said during a Recode Media interview that it’s their goal to make their platform run well while only adding about $20 to the hardware cost. You really can’t expect much from a low cost streaming stick or the built in components on TVs.

I got two free AppleTV 4K’s by taking advantage of a promotion from DirectTv Now, the difference in performance between them - with an Apple A10x chip - and the built in Roku TV is noticeable.

But if you have a smart TV that’s not a Roku, it’s probably even worse.

Re:Disney+ hit by technical glitches on launch day by OnlineGladiator on Tuesday November 12, 2019 @11:55PM (#21521276)
If it were the TV, why would the problem only happen with Hulu and not Netflix or any other app?

Also I bought a very expensive TV, and while I didn't dissect it I don't think there are any cheap parts in it - and the reviews all agree it had a top-of-the-line processor at the time and that was only a year ago. I mean it even has glass bezels for the OLED panel.

I don't think anything you say applies to my situation at all. I think Hulu just has some shitty software.

Re:Disney+ hit by technical glitches on launch day by cbsks on Tuesday November 12, 2019 @08:00PM (#21520090)
The Hulu Android TV app crashes several times a week for me, and about 25% of inputs are ignored. It used to work just fine, but then they redesigned in a few months ago and it went to shit. The interface got significantly worse as well, why can I only see 3 items at a time when browsing on my 50-something inch TV?
Re:Disney+ hit by technical glitches on launch day by bcrosby95 on Tuesday November 12, 2019 @10:00PM (#21520828)
They made that change on Roku 2-3 years ago. Before that you could see 15 or so shows at once, but half the images would get stuck and never actually load. My assumption is they gave up on having a reasonable UI for technical reasons.
Re:Disney+ hit by technical glitches on launch day by jamroom on Tuesday November 12, 2019 @06:02PM (#21519206)
Hulu on my Apple TV is excellent - I find the interface to be much less "noisy" than Netflix and I like the large back catalog on a lot shows. Honestly I subscribed for one show (forget what it was now) but found I liked it a lot more than I thought I would.
Re:Disney+ hit by technical glitches on launch day by rblatz on Tuesday November 12, 2019 @10:30PM (#21520953)
I constantly am fighting Hulu, the stream will crash. It looses my place, shows like 6 ads and is a pain to seek to the place I was last at. It’s also super jumpy and will jump out of the video if you look at the remote wrong. Such a messed up interface.
Re:Disney+ hit by technical glitches on launch day by OnlineGladiator on Tuesday November 12, 2019 @06:43PM (#21519495)
I'm not talking about the interface. I mean it literally won't load or crashes regularly. I have fiber internet and no issues with Netflix or any other streaming service.

I'm glad it works for you, but it's pretty awful for me.

Re:Disney+ hit by technical glitches on launch day by pfooti on Tuesday November 12, 2019 @07:37PM (#21519913)
yeah, the same happens for me - i have a relatively recent vizio tv, and the hulu app is terrible - video skips and freezes or the whole app crashes. I've taken to just using my mediapc to run hulu in a chrome tab instead. Both devices are hooked to the same ethernet hub, and other things like prime video and netflix run just fine on the vizio.
Re:Disney+ hit by technical glitches on launch day by scarface74 on Tuesday November 12, 2019 @09:49PM (#21520781)
It’s the TV. The built in apps on all smart TVs are subpar.
Re:Disney+ hit by technical glitches on launch day by pfooti on Wednesday November 13, 2019 @01:09AM (#21521531)
Keep in mind that the Netflix and Amazon prime apps on the TV work fine. Even the Plex app works well. Just the Hulu app that stinks. I don't disagree that it's likely a tough platform to develop for (and having a htpc is super useful still) but it's really just the Hulu app that is unusable.
Re:Disney+ hit by technical glitches on launch day by azinman2 on Tuesday November 12, 2019 @07:12PM (#21519700)
Strange. I also have no issues with it, although I don't like the UI.

Does Hulu work on your normal computers (e.g. not a network-related issue)? Everything updated?

I don't know if this works or not, but you might want to try and plug it into a Mac and launch Console to get a sense of what's going on....

Re:Disney+ hit by technical glitches on launch day by thruhiker on Tuesday November 12, 2019 @08:56PM (#21520478)
Hulu on my Apple TV 4K works great for me. I've been very impressed although I also have a good experience with Netflix and Amazon Prime and I do have a fiber internet connection.
Re:Disney+ hit by technical glitches on launch day by sturgill on Tuesday November 12, 2019 @07:42PM (#21519957)
They own Bamtech (came out of MLB and eventually powered ESPN as well as WWE and other properties).

I was having issues this morning but just with home and category pages. The “featured” links to content worked fine, but the index type pages I’m assuming were just getting hammered.

Re:Disney+ hit by technical glitches on launch day by ljm on Tuesday November 12, 2019 @06:56PM (#21519575)
Disney isn’t competing on tech, it’s competing on content. That’s why you’re never going to see another Daredevil or Jessica Jones again.