News for hackers. Stuff that matters.
Re:Nginx to Be Acquired by F5 Networks by westoque on Monday March 11, 2019 @05:43PM (#19363137)
I think Hashicorp[0] has nailed down the open source enterprise model perfectly.

Where they make open source software for enterprise and provide services to support.

[0]: https://www.hashicorp.com

Re:Nginx to Be Acquired by F5 Networks by imroot on Monday March 11, 2019 @06:02PM (#19363299)
I love Hashicorp products, however, all of their pricing behind "Contact Sales" is a major turn off.

Why?

I don't want to be the subject of a constant dripping of emails, calls, and missings from a sales person who is constant to get their numbers and puts me in their sales automation pipeline.

Give me a ballpark estimate, I can go to whomever is needed, and we can go from there: I've never ran into a case where "I don't know" how much this costs is an appropriate answer to give a manager.

Re:Nginx to Be Acquired by F5 Networks by core-questions on Monday March 11, 2019 @06:35PM (#19363542)
I agree, but since so many companies still do this, the math must work out such that having sales staff work out the prices results in higher profits even including lost sales to people like yourself who won't jump through the hoops.

The polar opposite of this would be Atlassian, who publishes every price and doesn't negotiate at all. At least it's easy to deal with...

Re:Nginx to Be Acquired by F5 Networks by arbie on Monday March 11, 2019 @11:42PM (#19365233)
> Atlassian [...] doesn't negotiate at all.

Untrue if you license multiple products from them at scale.

Re:Nginx to Be Acquired by F5 Networks by clan on Monday March 11, 2019 @06:44PM (#19363611)
It is quite hard to A/B test. And the sales people making the bonus is often part of setting the strategy.
Re:Nginx to Be Acquired by F5 Networks by mattdeboard on Monday March 11, 2019 @06:58PM (#19363707)
> since so many companies still do this, the math must work out

survivorship bias

Re:Nginx to Be Acquired by F5 Networks by VectorLock on Monday March 11, 2019 @07:28PM (#19363917)
"How much is it?"

"How much you got?"

Re:Nginx to Be Acquired by F5 Networks by tedivm on Monday March 11, 2019 @07:37PM (#19363974)
Pretty much this. Not Hashicorp, but another vendor I was speaking to initial gave me a $10,000 a month quote that we got knocked down to $500 a month after some negotiating.
Re:Nginx to Be Acquired by F5 Networks by VectorLock on Monday March 11, 2019 @11:09PM (#19365044)
This has been my experience with I'd say 80% of the "Enterprise SAAS" outfits I've interacted with.
Re:Nginx to Be Acquired by F5 Networks by SteveNuts on Monday March 11, 2019 @09:13PM (#19364502)
Was it Confluent?
Re:Nginx to Be Acquired by F5 Networks by argd678 on Monday March 11, 2019 @06:57PM (#19363695)
It’s likely because they give different pricing based on who’s asking, which is normal for products that aren’t commodities.
Re:Nginx to Be Acquired by F5 Networks by dandigangi on Monday March 11, 2019 @09:15PM (#19364512)
Have to agree with you. At least their site says "Get Pricing" vs just "Pricing" and it says "Contact Us".
Re:Nginx to Be Acquired by F5 Networks by kawsper on Monday March 11, 2019 @06:07PM (#19363341)
Hashicorp is one of those companies I want to support, but all of their pricing and enterprise details are behind a "Contact sales" button, so it is really hard to get to know their offerings and their pricing.

I understand we might be too small to matter for them if we aren't ready to dump thousands of dollars per month into their bankaccount, but it does makes me cautious about what is going to happen with them when their investment money runs out.

Re:Nginx to Be Acquired by F5 Networks by pavelevst on Tuesday March 12, 2019 @05:29AM (#19366528)
I really dislike when companies don't put pricing on their website. 1. I need to spend hours or days just to understand if I should consider it or walk away 2. Feels like they may give different price to different customers and we have to negotiate price like on asian market 3. If price is kept in secret who know what else is hidden from us
Re:Nginx to Be Acquired by F5 Networks by user5994461 on Monday March 11, 2019 @05:48PM (#19363170)
They barely have any revenue and they're struggling.

It's probably one of the next companies to be acquired in the coming years.

Re:Nginx to Be Acquired by F5 Networks by mitchellh on Monday March 11, 2019 @07:55PM (#19364094)
I'm one of the founders of HashiCorp. We don't publicly talk about exact numbers, but we broke through 9-figures last year, and a very low % of that is support (its mostly enterprise software). That also isn't using any accounting tricks (such as a ton of multi-year deals). We're doing very well. We're in no talks to be acquired, either.

I can't prove any of this, you'd have to take my word for it! I guess if we ever go public in N years (not saying we are, but _if_), you'll see for yourself on historical results. :)

Re:Nginx to Be Acquired by F5 Networks by ETHisso2017 on Tuesday March 12, 2019 @03:55AM (#19366167)
Congrats on the success! Given your enterprise traction, though, how do you guys intend to avoid the problem Elastic is facing from AWS?
Re:Nginx to Be Acquired by F5 Networks by Terretta on Monday March 11, 2019 @10:36PM (#19364874)
Fantastic to hear you’re still crushing it.
Re:Nginx to Be Acquired by F5 Networks by sqs on Monday March 11, 2019 @06:03PM (#19363305)
HashiCorp is doing VERY well revenue-wise. They are not struggling. Where did you hear they are struggling?

(I have no affiliation with HashiCorp.)

Re:Nginx to Be Acquired by F5 Networks by dymk on Monday March 11, 2019 @06:07PM (#19363345)
Instead of taking either of your words for it, are there any actual direct sources on Hashicorp's earnings?

The only source I found was https://www.hashicorp.com/blog/2017-year-in-review which just says the company "can be successful", not that it is making money.

Re:Nginx to Be Acquired by F5 Networks by nemothekid on Monday March 11, 2019 @06:27PM (#19363492)
https://news.ycombinator.com/item?id=18363453

From Mitchell himself - at the very least they are growing very quickly. For all the complaining about "pricing pages", I think hashicorp is doing the right thing. Focus on selling to the big dogs who can give you a sustainable business and don't cloud your pipeline with smaller shops who wish to shop around.

Re:Nginx to Be Acquired by F5 Networks by SteveNuts on Monday March 11, 2019 @09:15PM (#19364510)
Hashi should honestly set up a donations page, we'd love to throw them some money because we use their entire suite, but the pricing is clearly geared towards whales.
Re:Nginx to Be Acquired by F5 Networks by nodesocket on Monday March 11, 2019 @06:56PM (#19363692)
Do you have inside knowledge of this? I wouldn't be surprised; open-source enterprise software is incredibly hard, but Terraform Enterprise for example is a really solid offering and not to expensive. It is actually very doable even for small (< 5 people) startups.
Re:Nginx to Be Acquired by F5 Networks by the_common_man on Monday March 11, 2019 @05:53PM (#19363214)
I have always wondered what this enterprise support means? So if a big company starts using vagrant, they would dole out 100k for a support contract? I find this hard to believe but what do I know.
Re:Nginx to Be Acquired by F5 Networks by sokoloff on Monday March 11, 2019 @06:10PM (#19363370)
You would be amazed at the spread between big companies who decide "we won't pay $20 for support for something critical!" and other companies who decide "OMG, we can't run /bin/bash without a support contract and someone to yell at if it goes wrong!"
Re:Nginx to Be Acquired by F5 Networks by GenerocUsername on Monday March 11, 2019 @06:07PM (#19363338)
My enterprise company wont even get us Postman Premium to the tune of ~$150 per seat per year...

So here we are slacking postman collections back and forth on our current year mac books.

Re:Nginx to Be Acquired by F5 Networks by pavelevst on Tuesday March 12, 2019 @05:35AM (#19366548)
Did you consider to create testing app to simulate customer experience? I can be a single html+js file in a git, for each major feature