It should be noted that using SMS as a second authentication factor is always more secure than just using a password. As long as you understand its limitations, it makes things more secure.

Where so many companies go wrong with SMS “2FA” is by treating it as an alternate authentication method, rather than as a second factor. If you can reset the account password over SMS then you’re boned.

Not necessarily. Some services allow you to reset your forgotten password with a 2FA token. If your 2FA token comes by SMS, your account security relies solely on SMS. Yes, this bad practice. Yes, you should not do that. Yes, you actually only have a single factor then. But some do it that way, so don't use SMS.

That’s the whole point of my second paragraph. SMS 2FA is fine, but SMS recovery masquerading as 2FA is not.

> Some services allow you to reset your forgotten password with a 2FA token

Don't do this either. It makes 2FA into 1FA.

It's not more secure if you use SMS as a 2nd factor and then reuse passwords everywhere, which is a thing a lot of people do.

I'm not sure I fully agree, in a situation where you reuse passewords everywhere, having SMS 2FA on top of it is still more secure that no 2FA at all, it makes it harder/more costly to break through.

My understanding of it is if you can use anything other than SMS 2FA then use that and remove SMS, but if your choice if between no 2FA or SMS 2FA then go with SMS. Also, use it stictly as 2FA, not as identity.

This is not my area of expertise so if I'm wrong I would genuinely like to understand why.

I don't think I'm being clear. I'm saying that in the presence of SMS 2FA, people use weaker passwords than they would otherwise. The SMS 2FA itself weakens their security: they remain vulnerable to targeted attacks and gain a vector for targeted attacks.

Do you have hard data?

My feeling after supporting end users on and off since '95 is they won't differ if they have 2FA or not.

You find examples like this all over the place:

https://security.stackexchange.com/questions/49521/does-two-...

It gets worse if you search around for people talking about how they use 2FA codes to protect their accounts when logging into services on public computers.

The perception of the security added by 2FA emboldens people to make all kinds of poor security choices.

I'd suggest that it is, but not as secure as alternatives others have discussed.

.. which isn't to suggest either password reuse or SMS TFA is a good idea.

Yeah, because not using a second factor is less secure than using even a middling one?

As an example, I recently got a letter from T-Mobile (my carrier) saying they noticed an increase in number transfer fraud recently and were urging everyone to set a PIN on their account to prevent unauthorized transfers. It does happen.

> When you rely on SMS for security, you are relying on the customer support staff of giant mobile phone companies for your security.

Which only happens regularly in US? I have yet to heard as many cases in EU or Asia. Where you are require to proof yourself before any of these customer support staff can alter these information.

>There are other more technical weaknesses with SMS, because the phone networks themselves are also insecure. But the big issue is phone companies themselves.

I have beeb wondering if these are patchable? Or requires Hardware replacement?

Google pretty much foists it on all our employees.

In what way? For its employees, it uses physical keys: https://krebsonsecurity.com/2018/07/google-security-keys-neu...

Consumer/enterprise Google accounts have supported U2F and the Google Authenticator app for quite some time. I have SMS completely eliminated as a factor on my GMail account (Yubikey primary with codes from the app as a fallback; no way to authenticate via SMS at all).

For Google, it's not a text message though, is it? IIRC, it's tied to your Google account and not to your phone number.

They enforce it via SMS.

It does, and that is annoying, but you can and should turn it off.