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Re:Google Pay by untog on Monday January 08, 2018 @02:56PM (#16099770)
Forgive me, but isn't this what Google Wallet was, at one point? Then at some point Google Wallet was split out into Android Pay. And now it's Google Pay? It's made all the worse by the fact that these names/logos/etc are reflected on actual physical hardware distributed to stores around the world. Those old names aren't going anywhere soon.

Google has done this so many times now (Hangouts/Allo/Messenger, anyone?) that I wonder if there is anyone behind the wheel any more.

Re:Google Pay by skywhopper on Monday January 08, 2018 @03:46PM (#16100348)
Google has caught MMD (Microsoft Marketing Disease), in which companies endlessly rebrand and rename products that are successful, but not market-leading, in an effort to become the market leader, but end up fragmenting their own brands further by alienating existing loyal users and confusing late-adopters and casual observers who don't follow the branding news. This marketing-driven disease spreads to other parts of the business, as engineers see a rebranding as a legitimate time to break backwards-compatibility, but they aren't given the lead-time or budget for a full rework, so the new product is similar enough to the old product that it's obviously just a rehash, but different enough so that nothing that worked with the old thing will easily work with the new thing.

MMD keeps managers, marketers, product teams, and engineering leads busy, and makes executives believe progress is being made since all the metrics look good: there are tech blog articles, Twitter mentions, Hacker News threads, maybe a mainstream media hit or two; all the teams have finite task lists that are getting done; and there's an initial jump in brand awareness and new user engagement. The actual damage to the brand doesn't happen until long enough down the road that the brilliant minds who came up with the idea have collected their bonus checks, awards, and promotions, and moved onto better things.

And now the executives start talking up the need for a new marketing strategy... lather, rinse, repeat.

Re:Google Pay by mikestew on Monday January 08, 2018 @04:01PM (#16100526)
Google has caught MMD (Microsoft Marketing Disease)

Microsoft was exactly my first thought when I read this. "Are they pulling a SkyDrive here, and it's just rebranded Google Wallet?" And I use SkyDrive as an example because I lost count of how many times Microsoft renamed their online storage, to the point that I just gave up and used Dropbox.

It must work, or companies wouldn't do it. But it just alienates me. Is this the new boss, same as the old boss? Or a new product with new things I should take a look at? Does it work better than when I tried to use Google Wallet when I had Android? Aww, fuck it, I'll just keep using Apple Pay.

Re:Google Pay by laken on Monday January 08, 2018 @04:08PM (#16100604)
Not to try to invalidate your point (because Microsoft is definitely guilty of this practice), but SkyDrive was rebranded for legal reasons*, instead of marketing reasons.

https://techcrunch.com/2013/06/28/uks-bskyb-wins-judgement-a...

Re:Google Pay by mikestew on Monday January 08, 2018 @04:18PM (#16100686)
Yeesh, out of all the choices available, I had to pick the worst example, eh? Feel free to substitute "Live Mesh" or "FolderShare". :-)
Re:Google Pay by merb on Monday January 08, 2018 @07:49PM (#16102477)
msn messenger -> live messenger.

hotmail.com -> Windows Live Mail -> hotmail -> outlook.com

Re:Google Pay by Too on Tuesday January 09, 2018 @12:28AM (#16103845)
You missed a few steps for messenger: Live Messenger -> skype -> lynq -> skype for business
Re:Google Pay by merb on Tuesday January 09, 2018 @02:56AM (#16104364)
well basically we talked about renames and live messenger actually was canceled for skype and not renamed. the other examples were just renames with/without a new ui.
Re:Google Pay by booleandilemma on Monday January 08, 2018 @06:43PM (#16102050)
Lync / Skype for Business?
Re:Google Pay by discordance on Monday January 08, 2018 @08:17PM (#16102621)
Lync -> Skype for Biz -> Teams
Re:Google Pay by indemnity on Tuesday January 09, 2018 @01:12PM (#16108287)
It’s been renamed again? Word of this has not yet trickled down to my group.

I wish they’d put some of the renaming energy into improving the reliability of their Mac and iOS apps....

Re:Google Pay by marcosdumay on Monday January 08, 2018 @08:21PM (#16102644)
Previously "communicator" ;)
Re:Google Pay by mynameisvlad on Monday January 08, 2018 @04:44PM (#16100916)
I would say the difference with those examples and Pay with Google (as well as Google's other rebrands) is that Live Mesh and FolderShare really weren't being used prior to rolling them into Live Drive/SkyDrive/OneDrive (whenever those got integrated, it's been years). The rebrand was intentional to try and get them to be used more by attaching them to a more successful brand, which happened to be the one for our online storage.

Google likes taking successful products and then rebranding them out of the blue for no real reason other than to seem "integrated". Things like splitting off messaging from Hangouts, which was already an amalgamation of features and other products like Google Talk and the old messaging app. Or like Google Pay, which is an amalgamation of a bunch of other successful products like Android Pay (which was itself an amalgamation of other products like Google Wallet and Google Checkout along with certain acquisitions). With Google, it just seems like they constantly have FOMO of being on the "hot new brand".

Re:Google Pay by bsimpson on Monday January 08, 2018 @07:35PM (#16102394)
You can pick examples at most big companies.

iTools => mobileMe => iCloud.

Re:Google Pay by proee on Monday January 08, 2018 @07:08PM (#16102234)
And don't forget Microsoft search. Before "Bing" it was called "Live" and I think there were a few more names before that as well.

I'm surprised the name Bing is still around and not replaced with something else.

Re:Google Pay by kbenson on Monday January 08, 2018 @07:44PM (#16102445)
Before all that was MSN.com search. Now it redirects to Bing.
Re:Google Pay by remir on Monday January 08, 2018 @08:11PM (#16102586)
I think Google Pay makes more sense than Android Pay for two reasons:

The first is that non-technical people don't seem to know what is Android. They know their phone is a Samsung Galaxy, LG G series or a Motorola, but most of them don't know that their phone is an Android or that Google is making the OS. It doesn't help that Google renamed the Android Market to Google Play.

So in the eyes of the everyday man, Google is a better known brand than Android.

The second reason is Fuchsia, which I believe could be Android's successor. I think Google want this OS to be everywhere; on phones, tablets, laptops, servers, IoT devices, etc, and since it will be updated and maintained directly by them, version numbers will be irrelevant for most people. In other words, there won't be a Fuchsia 1, 2, 3. It will be updated constantly like Chrome and probably named something like "Google OS".

So having a payment solution that is named Google Pay make sense when there's a possibility that Android is not Google's future on mobile (and everywhere else).

Re:Google Pay by spc476 on Monday January 08, 2018 @08:19PM (#16102630)
Wasn't Google's Fuchsia just renamed Zircon? Or is that something else? I can't keep up any more.
Re:Google Pay by niftich on Monday January 08, 2018 @08:21PM (#16102645)
Magenta [1] was renamed Zircon. The component in question is the kernel for Fuchsia.

[1] https://9to5google.com/2017/09/13/google-fuchsia-os-kernel-z...

Re:Google Pay by Andrenid on Tuesday January 09, 2018 @04:48AM (#16104837)
Tech names have lost the plot. We really really need to get past this "Pick a really common English word and name your brand that, so it's impossible to search for and confuses people when discussed" thing.
Re:Google Pay by sorenjan on Monday January 08, 2018 @07:21PM (#16102311)
One of my favorite examples is looking at the Google Trends page for Google Allo [0]. Lots of initial interest at release, but since it didn't add anything to what people already was using, including Google hangouts, interest soon faded away. Google's practice of release early, release often, doesn't really work when entering a market with strong established products. Good luck getting people to try convincing their friends to switch to a different chat app they already tried and didn't like.

Google is known for attracting top engineers, but their product managers seems to be some of the worst in the industry. Where would they be without their ad cash cow? It's been years since I got exited about anything they released. I think I noticed it getting worse right around when Eric Schmidt got replaced as CEO.

[0] https://trends.google.com/trends/explore?date=2016-07-01%202...

Re:Google Pay by dandv on Monday January 08, 2018 @07:38PM (#16102412)
Maps has been improving at an amazing rate, and some people are quite excited about it:

https://www.justinobeirne.com/google-maps-moat

Re:Google Pay by sorenjan on Monday January 08, 2018 @08:53PM (#16102823)
At least where I live (Sweden) Google Maps is often worse than OpenStreetMap, and there are several other sites with both better aerial photography and map data. I also think Google Maps' white on gray color scheme is hard to read.

I made this as an example [0]. It's Google Maps, OpenStreetMaps, a local competitor (Hitta), and the official government map agency (Lantmäteriet) that Google used to buy their map data from according to their copyright info. Notice several features missing in Google's data, and how bland and low contrast it is in comparison. Speaking of which, try finding this road on Google Maps using your phone when the sun is shining: [1]

Google's aerial photos in the same area is from 2014 and is both lower resolution and older than the two alternatives I looked at.

I still use Google Maps quite a lot, but in my opinion they're slipping and doesn't seem to care about keeping data updated as much as having local guides reviewing restaurants and grocery stores.

[0] https://imgur.com/a/DxImF

[1] https://imgur.com/a/aPtiD

Re:Google Pay by elaus on Tuesday January 09, 2018 @01:49AM (#16104131)
Google Maps is much more than just a map display though: Things like routing, current/expected traffic or business info (opening times, busy hours, ...) are so much better than anything OSM-related services have to offer right now, especially to non-technical users. Smartphone map apps that use OSM are a lot more technical or convoluted than Google Maps sadly.
Re:Google Pay by sorenjan on Tuesday January 09, 2018 @04:52PM (#16110490)
Yes, and like I said, I still use Google Maps. But I usually use maps to get an overview over an area and to orient myself, not to navigate to a business in an unknown city. And my point still stands, around here Google have the oldest data and most outdated data.
Re:Google Pay by jessriedel on Monday January 08, 2018 @07:59PM (#16102523)
Agreed. The "search along route" feature during navigation was a long time coming, but when they finally implemented it they did it perfectly.
Re:Google Pay by wils1245 on Monday January 08, 2018 @11:05PM (#16103514)
That's a superb writeup. Really uncovers differentiators that I could feel but not put my finger on.
Re:Google Pay by testplzignore on Monday January 08, 2018 @04:58PM (#16101069)
This got me thinking that I don't really know what products Microsoft even sells anymore. I know they have Windows and Office of course, but do they even still sell Windows, or is it all ad-driven revenue now? And of course they have bing.com, which is ad-driven. And Xbox, though that itself has gone through a similiar series of confusing names (Xbox 360 is Xbox 2 and Xbox One is Xbox 3?!).

I found https://en.wikipedia.org/wiki/Windows_Live, which has a list of various online products that have been renamed or killed off. https://en.wikipedia.org/wiki/Bing_Shopping is the most ridiculous one, which has gone through every possible name except for "MSDOS Shopping". I had no idea it even existed.

Re:Google Pay by __david__ on Monday January 08, 2018 @06:26PM (#16101906)
> do they even still sell Windows, or is it all ad-driven revenue now?

Yes. I built a gaming PC last year and had to buy Windows 10 since I wasn't upgrading any existing computer. It's not cheap either—it was one of the high cost components of the system.

Re:Google Pay by Tempest1981 on Monday January 08, 2018 @08:37PM (#16102742)
And Win10 now has (what many consider) ads: https://www.theverge.com/2017/3/17/14956540/microsoft-window...
Re:Google Pay by titanix2 on Thursday January 11, 2018 @04:20AM (#16122468)
You could have used a non activated version with a free image provided by MS as the only downside now is a few customization options disabled. It shows as far as MS is willing to go to put Win 10 in people throat.
Re:Google Pay by addicted on Monday January 08, 2018 @06:49PM (#16102099)
They are still making a lot of money selling Windows. Every OEM has to buy a copy of Windows.

The only difference is that now they don't charge for upgrades. Which is extremely smart because the cost of supporting people on decade old OSes probably significantly exceeds the revenues earned from consumers who are buying Windows upgrades to their existing PCs.

Oh, and enterprise licenses are the same, if I am not mistaken.

Frankly, MS not making updates free earlier was them shooting themselves in their foot.

Re:Google Pay by signal11 on Tuesday January 09, 2018 @08:00AM (#16105818)
> Oh, and enterprise licenses are the same

IIRC MS enterprise licensees are charged for "software assurance", which is an annualized fee they pay for regular updates and upgrades. This looks like it's continuing with Windows 10.

On the consumer side, Microsoft would really like you to not buy a Mac. Since Mac's OS updates are free, it just makes sense that Windows is free anyway - they made very little on retail Windows sales anyway. I guess they figure they'll make their money when people upgrade laptops/desktops or buy other form-factors, e.g. 2-in-1s or tablets.

Re:Google Pay by Steko on Monday January 08, 2018 @09:36PM (#16103058)
They didn't change me to upgrade to Win 10 but they stripped out the ability to play movies on DVD and then tried to sell me a $15 app.
Re:Google Pay by ww520 on Monday January 08, 2018 @11:58PM (#16103737)
Get MPV or VLC. I like MPV because the minimum, no nonsense approach to just play video.
Re:Google Pay by sbrm1 on Monday January 08, 2018 @10:43PM (#16103431)
Get VLC.
Re:Google Pay by zxcveqwer on Tuesday January 09, 2018 @03:32AM (#16104504)
Actually, VLC is for Linux and macOS, because they don't have MPC-HC - https://mpc-hc.org/
Re:Google Pay by jackvalentine on Tuesday January 09, 2018 @05:31AM (#16105025)
Um Actually[1], some of us prefer VLC.

[1] https://www.youtube.com/watch?v=Qam4iiya1q0

Re:Google Pay by Tempest1981 on Monday January 08, 2018 @08:34PM (#16102724)
Azure is growing quickly.
Re:Google Pay by freehunter on Tuesday January 09, 2018 @12:22AM (#16103819)
Problem there is no one knows how to pronounce it. Every day I hear two people talking, and person one says “a /zh/ ure” while person two says “uh-zhure”. Emphasis on the u or emphasis on the a.

It’s almost as bad as Ker-burr-os vs Ker-bear-os or OS 10 vs OS Ex.

Re:Google Pay by simooooo on Tuesday January 09, 2018 @03:01AM (#16104385)
Anyone who can speak English knows it's just azure
Re:Google Pay by sjwright on Wednesday January 10, 2018 @04:54AM (#16113732)
That didn’t stop Linux.

Or products made from aluminium.

Re:Google Pay by kevin_thibedeau on Monday January 08, 2018 @10:17PM (#16103309)
AzureOneSkyLive is a much snappier name though.
Re:Google Pay by sjwright on Wednesday January 10, 2018 @04:55AM (#16113737)
Tomorrow: Bing Cloud.
Re:Google Pay by jacksmith21006 on Monday January 08, 2018 @04:34PM (#16100818)
Really depends on the product. They had several iterations of photos before they landed on Google photos which is excellent and industry leading but took a while.
Re:Google Pay by dandv on Monday January 08, 2018 @07:44PM (#16102451)
I don't know how excellent Google Photos is.

https://productforums.google.com/d/msg/photos/9so7okdj1ZA/2k...

When it comes to organization beyond shoving photos at it and hoping for the AI's best, Photos is deeply disappointing. Competitors like Fotki has nested albums 10 years ago. Photos doesn't show your device folders on the web, and can't move files locally without crashing or duplicating them.

Re:Google Pay by chasil on Monday January 08, 2018 @04:42PM (#16100898)
Any activity involving my finances will require current security patches.

Because these are unavailable for >95% of Android phones, I have not and will not use these services.

I'm (currently) on LineageOS with the December security update - Android Pay doesn't work there, not that I ever wanted it anyway.

Re:Google Pay by Consultant32452 on Monday January 08, 2018 @07:23PM (#16102325)
Android Pay is worthwhile even if you never use it for payment purposes. It also holds discount/membership cards. For example, my IKEA, Jet Blue, CVS, and Walgreens cards are in there. I don't know if you use those types of things, but they don't seem to warrant the type of security a credit card would.
Re:Google Pay by bane on Monday January 08, 2018 @09:04PM (#16102877)
This nails it. At this point, I don't even bother signing up for Google services because they'll all just change or go away or whatever in a few months so what's the point?
Re:Google Pay by qznc on Monday January 08, 2018 @05:30PM (#16101399)
My best guess is that we see internal politics leak out. Product names are a "leaky abstraction" over organization structure. In the case of Google:

Chief Googler: "We need a payments product: Google Wallet"

time passes

Android Team: "Google Wallet does not fit mobile well and the Wallet team is in another building. Let's do our own thing: Android Pay"

time passes

Chief Googler: "WTF? Why do we have two payment solutions? Let us merge them."

Android Team: "We will not give away our control to Team Google Wallet! They have no clue about mobile."

Team Google Wallet: "We will not give away our control to Team Android! They have no clue about big business."

Chief Googler: "I just created a third new greenfield project. You will both cooperate there. Let's try if it works out."

Android Team: "Ok that works for us"

Team Google Wallet: "Ok that works for us"

time passes

Team Three: "Hey this actually works fine on mobile and big business."

Chief Googler: "Great. Now let's make this public. Oh, and ... Android Team and Team Google Wallet, you are terminated."

Essentially, it was a manager hack to make two teams cooperate. Names have a lot of power when groups of people interact.

(I have no clue what actually happens inside Google)

Re:Google Pay by stock_toaster on Monday January 08, 2018 @05:46PM (#16101545)
I once heard that at Google advancement (and thus salary increase) is significantly pinned to shipping new things. As a result, nobody is incentivized to work on maintenance or improvement of existing things. Everybody wants to ship something new, so they can ride along with it up the corporate elevator.
Re:Google Pay by DannyBee on Monday January 08, 2018 @07:29PM (#16102356)
Counterpoint: I've been promoted 5 times (last was to Director), and i've never shipped anything new, only worked on maintenance or improvement of existing things.
Re:Google Pay by dandv on Monday January 08, 2018 @07:33PM (#16102380)
It was probably via [this Quora answer](http://www.businessinsider.com/google-employees-worst-things...).

I don't think that's entirely accurate. There are efforts to reward Product Excellence, for example, which involved UX polish, performance tuning etc.

Re:Google Pay by earenndil on Tuesday January 09, 2018 @02:54AM (#16104353)
> It was probably via [this Quora answer](http://www.businessinsider.com/google-employees-worst-things...).

FYI, HN doesn't really have markdown, so that link doesn't work. Instead, generally we do something like this:

> It was probably via this Quora answer[1]

> I don't think that's entirely accurate. There are efforts to reward Product Excellence, for example, which involved UX polish, performance tuning etc.

>

> 1: http://www.businessinsider.com/google-employees-worst-things...).

Re:Google Pay by em3rgent0rdr on Monday January 08, 2018 @11:35PM (#16103635)
> "Why do we have two payment solutions? Let us merge them."

Reminds me of XKCD's "How standards proliferate" https://xkcd.com/927/

Re:Google Pay by justhw on Monday January 08, 2018 @06:46PM (#16102071)
Offtopic. Did you just coin MMD? I googled but couldn't find other discussions on the term.
Re:Google Pay by dwaite on Monday January 08, 2018 @06:56PM (#16102149)
I believe it used to be called something else
Re:Google Pay by Steko on Monday January 08, 2018 @09:47PM (#16103139)
> Google has caught MMD (Microsoft Marketing Disease)

In two years Google Pay and Samsung Pay will merge and the new service will be called Pays For Sure.

Re:Google Pay by djsumdog on Monday January 08, 2018 @04:07PM (#16100598)
> that are successful, but not market-leading

I was thinking, isn't this just Google's standard competition with Apple Pay and PayPal/Vinmo?

Re:Google Pay by trendia on Monday January 08, 2018 @03:09PM (#16099912)
The most Google thing to do would now be to deprecate Android pay, no longer support merchants who don't upgrade their point of sale systems, and provide no contact line for support.
Re:Google Pay by cmurf on Monday January 08, 2018 @04:22PM (#16100716)
And thus ensure in another 2 years, another person will be promoted to the Google global payments VP, and another product manager will think he's god's gift to solving the payments problem, and will have another product and rebranding cycle.

Mark your calendars.

Re:Google Pay by usaphp on Monday January 08, 2018 @04:45PM (#16100928)
Happened to my android google tv from Sony, completely made it unusable , even YouTube app is not working. When Logitech did something similar everybody gone crazy about it. Google seems to be getting away with this kind of behavior every time
Re:Google Pay by andymcsherry on Monday January 08, 2018 @06:19PM (#16101844)
I had this TV and just bought a new one for Christmas. To be fair, the TV was released in mid-2010, the YouTube app was supported for over 7 years. Many other apps on the TV still worked when I got rid of it a month ago. There's a lot of valid complaints about smart TV software not being updated, but I think this is a stretch.
Re:Google Pay by thinkingemote on Monday January 08, 2018 @06:29PM (#16101935)
It wouldn't be much of a stretch to follow that line of reasoning and propose that people should never buy smart products ever again. They should instead rent them. maybe that's what Google wants also.
Re:Google Pay by aembleton on Tuesday January 09, 2018 @05:13AM (#16104950)
7 years isn't that old for a TV. I'm happy that I've bought a dumb TV, and then have a chromecast which is a small and cheap device that I can easily upgrade.
Re:Google Pay by andymcsherry on Tuesday January 09, 2018 @03:09PM (#16109500)
Looks like the average is about 5 years. It still fell back to being a dumb TV just fine, I had a chromecast and an Apple TV hooked up.

http://www.tvnewscheck.com/playout/2014/07/npd-displaysearch...

Re:Google Pay by dragonwriter on Monday January 08, 2018 @03:09PM (#16099904)
> Forgive me, but isn't this what Google Wallet was, at one point?

Not exactly, as it includes things that were never part of Wallet.

> Then at some point Google Wallet was split out into Android Pay. And now it's Google Pay?

Android Pay was a renamed acquisition that was originally intended to be merged with Wallet but was kept apart (but Wallet’s NFC payment feature was retired as Android Pay was brought online, which made it look like Wallet was being split up.)

But Google Pay seems to merge in a number of other siloed app-specific Google payment features as well.as Wallet and Android Pay (these clearly have been integrated behind the scenes for a while, since their “pay with Google” feature leveraged payment methods you had registered through any of them or Wallet or Android Pay), so this looks like the UI and branding catching up with backend integration.

Re:Google Pay by chauzer on Monday January 08, 2018 @06:56PM (#16102144)
What acquisition was Android Pay?
Re:Google Pay by mattmcknight on Monday January 08, 2018 @08:19PM (#16102635)
I think they just purchased some patents from Softcard in 2015.
Re:Google Pay by jrs95 on Monday January 08, 2018 @03:11PM (#16099938)
Don’t you get it? The fact that they’ve done all of this with it just makes it a very Google thing to do. Therefore, Google Pay.
Re:Google Pay by rhizome on Tuesday January 09, 2018 @03:15AM (#16104432)
Google is bad at product, period.
Re:Google Pay by simooooo on Tuesday January 09, 2018 @02:56AM (#16104362)
Google apparently create competing apps on purpose to see which team wins