One company licenced their software with an existing cab company in order to work with them. TFL started an investigation and unlicensed the previously legally licenced private taxi company for no stated reason.
Make no mistake they are activity hostile against innovation that could make taxi travel cheaper and faster.
https://blog.taxify.eu/2017/09/bringing-fairer-ride-hailing-...
I suspect anyone who looks like they could be the next uber would simply be shutdown.
Why couldn't they find a customer to sell their product to without acquiring that customer?
The problem wasn't the app - it was the company bypassing the licensing process.
Interestingly, their link suggesting that hundreds of private hire operators are in the process of being reviewed does not say what they think it says, and does not in fact contain any statistics for private hire operators being reviewed.
Suppose (Shockingly!) that you operate in a country with strict regulation about how you can store sensitive PII. Suppose that in order to operate your business, you need to be in compliance.
Your business processes have to pass regulator audits - you need to limit access to your data, you need to keep it encrypted while at rest, you need to take steps to prevent exfiltration...
Suppose that you're in compliance, you are licensed to operate with PII and life's great.
Now, suppose that another company, called FaxEqui buys you. They come in, institute all their own business processes, open up all customer data to interns, change all passwords to admin/admin, unencrypt your database, and have a direct link between your PII, and the internet. None of this is in compliance with the regulatory environment.
The regulator takes one look at this, and pulls their license. They FaxEqui then proceeds to write to anyone who will listen, to complain about how unfair it is that 'their' license was revoked.
The point of this licensing process is to audit and control a company's internal processes. Buying a company that has such a license does not magically bring your own internal processes into compliance.
But how does regulatory approval work with institutions? Institutions are ever changing, and like the ship of Theseus, eventually the original company will replace all of its employees, management, and even processes.
So what triggers a need for renewed regulatory approval? If the original company switches out 50% of its workforce it can keep its license, but if the owner changes suddenly the license is invalid. How does that make sense?
Yes, the edge case of "Fire everyone and hire some other people" does not trigger re-licensing. Also, hardly anybody does this, in order to do anything other then downgrade employees to contractors, or union-bust. That's because 99% of the time, companies, even with a lot of turnover, don't change their business processes out of the blue.
99% of the time, when they are being acquired for their licenses, they do.
Liquor licenses rarely just transfer unless you bought the whole business and didn't actually change a thing.
But that just begs, er, fully reduces to the question of ... why haven't they? Is a slick, user-friendly app really that much of a barrier? The article has tweets that are (nominally) from users who are freaking about being able to get a safe ride home late at night, so they at least believe there aren't good substitutes.
NYC still requires fingerprint checks.
In Austin, the mayor and people voted in favor of the checks, but the state legislature killed the city's fingerprinting rule. Some argue this diminished the city's ability to self-govern. That part of the history, despite being quite short, is left out of this article.
Good luck with that, the markets are not remotely comparable:
Austin: 900k pop; In a red state known for low regulatory burden; No established mass transit to compete with; No established tax companies
London: 8.8M pop; High regulatory burden; City's incentive: each Uber rider is a potential lost customer for the Underground; Taxi companies have influence with legislators
The underground is way too crowded, but so are the roads (mainly because of taxis these days).
This makes Uber a better bet than taxis (more efficient) buses better than both, bikes best of all and something in between a nirvana.
However, none of that matters as long as Uber think they're above the law.
TfL has the incentive to follow London mayoral policy; the MoL has concerns beyond travel.
You act like Uber flaunting local flaws is a flaw for the company. Ignoring 10,000 different sets of local laws in all the localities Uber operates is what made them successful.
It would have been impossible to expand as much as they had if the bothered dealing with the local bureaucrats, and they would have 10,000 sets of compliance to deal with.
Whether you read this as praise, or damnation, depends entirely on your belief system.
The thing is, until Uber popped up, that pent-up demand simply wasn't being satisfied. The taxi monopolies and regulators were quite happy with their rents (in the economic sense of rent-seeking), and consumers suffered from it (I suspect that Uber & Lyft have prevented thousands of drunken-driving deaths).
A lot of people give Uber's culture a lot of hate — but that corporate culture is what created a company which was able to satisfy millions of customers and save lives too. It's provided a colossal amount of economic value to the world (I also like to think that it's made visible the economic value the taxi monopolies & regulators have been invisibly destroying for decades).
> there already are a number of minicab companies that do what Uber does, just minus quite as fancy an app.
I think that app is the keystone of the whole experience. I can, anywhere I am, open that app and a car will come to pick me up and take me where I need to go. The car will be clean; the driver will be friendly; the service will be prompt and inexpensive. I can't get that experience if I have to install an app in each city, potentially give each app horrible permissions (e.g., to get a ride in Some City I have to give the car company access to my files, my contacts and my email) &c. I travel a lot, and the quality of the Uber rides I've gotten has just been head-and-shoulders above the taxi rides.
Anecdotally, uber showing up in London was when I started to use car transport in the first place. It didn't remove me from the customer pool of black cabs - I was never there; most of the time it's competing with the tube / a bus. I would guess the only significant customers moving from taxi to uber are business travelers - but those are rarely motivated by price, and rather it's the convenience of the app that appeals.
GPS killed taxi drivers, not uber; the wage is catching up to the fact that almost anyone could drive a taxi nowadays.
Is this purely anecdotal, or is there something more to this statement? Just curious because it doesn't seem to fit into this general discussion, and I would imagine almost any taxi company also has anecdotes of saving lives.
I think we saw that in Austin after Lyft/Uber were banned and people started the various Facebook and other groups to do the same thing. Not formal businesses, or even set charges.
Uber isn't magic - if there's pent-up demand for a company that fills Uber's boots, one will pop up. The issues TfL have with Uber aren't to do with the service they provide, it's failing to comply with TfL's administrative requirements. You could easily build a company that does what Uber does in London without the hate for local Government that is ingrained into Uber's culture - and there already are a number of minicab companies that do what Uber does, just minus quite as fancy an app.