No one was making that comparison.. Being "less shitty that someone else" is not a good thing from any viewpoint..

If it's industry standard response then it's a valid argument against the claim that this particular company's policy is somehow out of line with normal practices.

Why do some people always make this kind of "argument "?! Why can't you keep it focused on Apple when it's Apples actions in question?

Saying something about some other company does not in any way justify the questionable actions.

Because, we must always speak of Apple and Google in binaries, as everything is always one or the other.

Chocolate and Vanila, Male and Female, Apple and Google. All these things are binary, and are always inversely related to one another.

/s

Dimensions and directions are useful for describing stuff, though

You're of course correct that it doesn't justify the questionable actions. But it shows that it's a much bigger problem than one company... Is there some reason such issues happen all of these multiple companies? Can we do anything about that so that other companies don't also start doing this?

Whataboutism is annoying as hell.

If you're actually paying Google money, they have pretty decent support. I've gotten support for their ad platforms, their apps for work, Google Fi, and my Nexus phones/tablets.

I see no reason for them to, nor do I expect them to, provide me support for things like GMail, or Hangouts, or their search.

> If you're actually paying Google money, they have pretty decent support.

I wish I could pay for my browser, my email and my search...

You can pay for the email, I do.

You can pay for one of the basic storage plans, that will get your foot in the door, so to speak.

I think he has a good point. A lot of our business and life are under the rule of big private companies. We are merciless to question their behavior even when their acts have great impact upon us.

Sure, we should add add a lot of names to this list: "Try contacting [Apple|Google|EBay|PayPal|AmazonAws|.*] about anything."

I'd like to say that it is possible to reach paypyal. They've even been moderately effective.

And, ironically, the same people _enabling_ these companies by building all their tech are right here on HN!

When I use AdSense e-mail support, I get personal replies in less than 24 hours.

The existence of a second, (even bigger, perhaps) problem has no bearing on the legitimacy of the first problem.