Had the same experience with the german postal service a few week ago. When you register there, you register for their shitty amazon-clone aswell. Turns out, you have only one account with one passwort, but the two sites have different password polices. My password had a '#' in it, witch wasn't allowed for the post part, but the passwort reset form didn't care, because it was allowed on the newer platform. You just can't login on the other and get no usefull error messages.
A few days before that another hoster updated its password policy and sent me a less secure password by mail. He also insisted that since he uses SMTP over SSL, there is nothing wrong with that.
And on a not related note: The technical support lead of my dedicated mail hoster does not understand DKIM.
I was trying to be reasonable and not focus on stuff others can do better, but it seems like you have to do everything by yourself if you want it done right.
People will flee Microsoft because they fkup being an internet company or internet feature based company. They block their own customers and force them to flee away.
I'm assuming they are working on merging all accounts across their online products, but it's not seamless.
No, I am using the same id since Skype started. Never linked it to a Microsoft account.
This is not a Microsoft endorsement since Skype works really bad.
(maybe because I am using the old skype client for linux? But I also use skype on android)
Vodafone Australia truncate passwords to 16 characters in their sign-up form. But they will accept a 20-character password in the login form. That is how I got my account locked.
Square Enix do something similar, but you can unlock your account using a secret Q&A. Unfortunately I had set my answer using a PS4, and PS4s have an input mode quirk that silently appends a space to strings. It took me two days to figure out that I needed a trailing space after my first car's maiden name.
Hilariously, with Square Enix you have to get the question right too, not just the answer. If you had a dog, and a car, and a mother, and a primary school, you might need a few tries...
The days of 'being good with computers' are gone. UIs change so rapidly that core skills are useless in comparison to daily use. You could be a linux guru with decades of database dev skills, but any 14yo youtuber will probably navigate a website better. I'm a lawyer. I know lots about tax law, more than most accountants. That doesn't help me navigate the tax office's website. My accountant is the expert there. (Actually, even she has someone who does the web stuff.)
I don't know if it's a matter of choice or aptitude, but we don't all ossify as we age.
The point was that you could be a linux guru who doesn't get daily use, then you wouldn't have those skills despite being a linux guru.
I blame that on the terrible UI of some websites. Especially government ones for some reason.
I still use my very old skype account, not linked to any Microsoft ID.
I haven't tried to log into Skype in years and I don't expect to start. Live ID is the worst thing that they've ever done.
I've been locked out of my old hotmail account since they wanted my phone number. I'd like to just check if there's anything in there, then that's it for me with hotmail.
As a result, they lost me as a paying customer.
I had even bought Skype compatible DECT wireless handsets, we ended up just using them for POTS calls.
Clearly didn't hurt them much. Hmm, maybe I should reconsider my business plan.
Then came the update that they pushed out last year. Now everyone needed a Microsoft ID to login. There was some kind of "improvement" in the way authentication was done. So I had to reset my password. This lead me into a hellish 3 hour ordeal. None of the reset passwords worked. I went through the process 14 times. I would ask for a new password, I would get sent an email, I would click the link, I would end up being told I now had a Microsoft ID, I would try to use it with Skype, it would not work. I read the How To documents, I searched Google for others who might be having this problem. I tried variations in the way I was doing things.
In the end, I had to give up. There was absolutely no way to rescue the account that I had used for most of 10 years. I had to get a new account. I believe I had about 10 euros on the old account, which is now lost forever.
I am a professional computer programmer. If I can't figure out how to reset a password on Skype, then what are the chances that a less technical person can do it?
I remain a bit astonished at how bad that upgrade was.