Re:Skype finalizes its move to the cloud, ignores the elepha...
by inopinatus on Wednesday July 20, 2016 @05:37PM
(#12132721)
Two more credential-related UX disasters for the archives:
Vodafone Australia truncate passwords to 16 characters in their sign-up form. But they will accept a 20-character password in the login form. That is how I got my account locked.
Square Enix do something similar, but you can unlock your account using a secret Q&A. Unfortunately I had set my answer using a PS4, and PS4s have an input mode quirk that silently appends a space to strings. It took me two days to figure out that I needed a trailing space after my first car's maiden name.
Hilariously, with Square Enix you have to get the question right too, not just the answer. If you had a dog, and a car, and a mother, and a primary school, you might need a few tries...
Vodafone Australia truncate passwords to 16 characters in their sign-up form. But they will accept a 20-character password in the login form. That is how I got my account locked.
Square Enix do something similar, but you can unlock your account using a secret Q&A. Unfortunately I had set my answer using a PS4, and PS4s have an input mode quirk that silently appends a space to strings. It took me two days to figure out that I needed a trailing space after my first car's maiden name.
Hilariously, with Square Enix you have to get the question right too, not just the answer. If you had a dog, and a car, and a mother, and a primary school, you might need a few tries...