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Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by armcat on Tuesday November 10, 2026 @01:39AM (#50436847)
About six years ago we built a ticket classification/routing model and pipeline [1]. The initial version was trained using SVMs, it took a couple of minutes to train, and the ticket classification was just a few milliseconds. It's so fascinating to watch how the field moved over to LLMs, and then back to faster/cheaper classifiers again.

[1] "Linnaeus: A highly reusable and adaptable ML based log classification pipeline", https://arxiv.org/abs/2103.06927

NOTE: the work was actually accepted at the International Conference on Software Engineering (ICSE) in 2021.

Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by floro on Tuesday November 10, 2026 @01:56AM (#50436954)
This is just the AI grift and uneducated hypebros. There is zero reason to use an LLM as a classifier. But AIbros with zero technical knowledge will push for it anyways even if it is 1000x slower and 1000x more expensive to run.
Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by wodenokoto on Tuesday November 10, 2026 @02:01AM (#50436989)
You can can't build an SVM-classifier for a ticketing system without domain data. You can ask an LLM to do it, and it will do it very well.

With the LLM you don't even need a data scientist to train the model, you just need someone who can connect to APIs. And the LLM is fine with adding and removing categories. No retraining.

It makes the initial faces incredibly fast. Then it is slow and expensive to run, so once the system settles, it becomes the target for model optimization, e.g, a dedicated, or semi-dedicated model.

Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by Karrot_Kream on Tuesday November 10, 2026 @03:50AM (#50437687)
I mean just have a coding agent do the whole process from start to finish. Tell it you want to bootstrap an SVM from LLM runs on ticket data. I can bet that it'll do it all for you without much input from you at all.
Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by gonzalohm on Tuesday November 10, 2026 @06:49AM (#50438988)
I think AI is making people forget that code can be used for automation.

I see coworkers using AI for tasks like "visit an API endpoint, download a file, put it in S3". This is so stupid. Okay if you want to use AI, but use it to write python code to do that, why pay in tokens every time you want to run that task, it makes no sense

Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by IanCal on Tuesday November 10, 2026 @02:31AM (#50437197)
There are absolutely good reasons to use smarter things for classification. Svm with tdf idf for example is super fast but will make very bad classifications at times in ways entirely unfixable with that system (thinking back to bats being an acronym for a theology degree classification or similar)
Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by NitpickLawyer on Tuesday November 10, 2026 @02:43AM (#50437255)
This is a bit too radical and misses some nuance. In order to start building classifiers you at least need some ML domain knowledge, like what to google at least. Meanwhile, point anyone at the jev/open-jev-clones API and have them start classifying in <10 minutes. There's some value there. (same used to be valid for LLMs before jev became a thing. You can use llms as zero-shot classifiers with the right API wrapper, w/ no domain data).
Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by msp26 on Tuesday November 10, 2026 @07:21AM (#50439291)
Even if you have ml knowledge, it's still nice to be able to experiment with various use cases with zero upfront data/training time.
Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by vidarh on Tuesday November 10, 2026 @03:09AM (#50437444)
I can spin up a classification solution with an LLM in ca. 5 minutes that is likely to do an okay job. To build a custom classifier, I need lots of training data first.

That is the reason.

Once you then have a system that is used enough, it starts making sense to look to replace that with a leaner classifier, but LLMs have a place in vast number of places where we'd previously never use a classifier because it was too much effort.

Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by darkwater on Tuesday November 10, 2026 @03:29AM (#50437555)
> but LLMs have a place in vast number of places where we'd previously never use a classifier because it was too much effort.

Absolutely! But that doesn't rule out that there are AIbros that will tell you to use an LLM, even if the task could be done with a static analyzer with a few rules. Use an LLM because it's AI!

Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by bgroins on Tuesday November 10, 2026 @07:15AM (#50439233)
You seem to be quite fixated on a personality type rather than the underlying technology.
Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by cryptonym on Tuesday November 10, 2026 @04:00AM (#50437764)
1000x more expensive run can be overall cheaper. You avoid upfront training/tuning cost. It all depends on your scale.
Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by benrutter on Tuesday November 10, 2026 @02:03AM (#50437000)
[delayed]
Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by IshKebab on Tuesday November 10, 2026 @03:34AM (#50437589)
> Building an SVM isn't a tricky job, but you probably need a data scientist involved, and to think carefully about a labeled dataset.

Well not anymore... You can just get AI to build it.

Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by benrutter on Tuesday November 10, 2026 @03:55AM (#50437721)
True I guess. I think most companies would at least want sign off from someone who's heard of SVMs that it isn't doing something mad.

Just like, LLMs can build web back ends, but I'd want a security professional to give it some kind of thumbs up. Especially if a lot of money rides on it.

Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by Foobar8568 on Tuesday November 10, 2026 @04:08AM (#50437814)
I have seen Phd in stats validating models with data the models have been trained on. And I don’t live in a country with dubious universities.

So between llm and pseudo experts, at this stage, I prefer to go with a LLM.

Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by jval43 on Tuesday November 10, 2026 @02:11AM (#50437054)
SVMs in big data were already well liked back in 2010 as they could be scaled via map-reduce.

An issue in industry was that companies would not allow use for training on their data across customers. Understandably so, as SVM dimensions are readily interpretable given some thought.

So you'd start from scratch every time and often didn't have enough training data overall.

LLMs "solved" that by just ignoring the previous rules and training on everything, which lets the needed world knowledge seep back in.

I'm sure we'll see many combinations of LLMs and regular machine intelligence in the near future.

Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by exe34 on Tuesday November 10, 2026 @03:21AM (#50437511)
And you can now get that world knowledge out of llms and generate synthetic data to train your svm and fine tune on your own dataset!
Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by flatline on Tuesday November 10, 2026 @04:20AM (#50437888)
I’ve hand-labeled so many freaking datasets over the years for supervised learning tasks, if only to build out a PoC. Would 100% hand this off to an LLM and just fine tune the results. I definitely do not want an LLM in the loop at inference time for anything I could build a simple classifier for.
Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by IanCal on Tuesday November 10, 2026 @05:23AM (#50438299)
Llm labelling is so incredibly useful, as is transforming labelled data to other valid but different forms (like where you might train on sentences but also randomly replace days of the week with others).

You can also do stuff like setup active learning but have the labeller be an llm as well to make things more efficient.

Definitely worth it for PoC level things if not full ones.

Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by miki123211 on Tuesday November 10, 2026 @05:02AM (#50438160)
LLMs, and other transformer models before them like BERT for example, have the benefit of "transfer learning."

If you want to make a ticket classification model, you don't need to train across many customers doing ticket classification, who might not want you to train on their data and whose data is impossible to obtain unless you already are a large company. Instead, you can train on a completely different task which forces the model to learn the syntactic and semantic structure of the English language — say predicting missing words in Wikipedia articles, which you can't do successfully without a good understanding of English — and then fine-tune that model on your specific task with much less data.

Because the initial task is so general, you can have one company do the expensive pretraining, share the base model, and then have everybody else just do the finetuning on their (small) proprietary dataset.

LLMs and models like Jev go one step further, letting you use them as classifiers with no training at all, with nothing but rules in the prompt. And with a few tricks, you can indeed use them to get pretty high-quality labels, which you can then distill into a fine-tuning dataset for a much smaller model.

Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by thesz on Tuesday November 10, 2026 @05:47AM (#50438478)

  > say predicting missing words in Wikipedia articles, which you can't do successfully without a good understanding of English
This is word2vec model, one of - predict a word from context. The other one is to predict surrounding words (context) from a word. It did a good job when I used it, words' classes were impeccable for most practical purposes.

Word2vec is a two layer perceptron.

Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by mrbungie on Tuesday November 10, 2026 @06:15AM (#50438709)
¿Por qué no los dos? Big skill issue, you can even route known problems to a trained in-house simple classifier and low-confidence problems to Jev-like "zero shot classifiers" or LLMs.

I feel like people in the field forgot everything.

Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by cogogo on Tuesday November 10, 2026 @07:28AM (#50439376)
It will only get worse. Non-tech people will be (or are) very suspicious of anything trained in house. The bar to spend time/money on anything domain specific will only get higher.
Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by abhgh on Tuesday November 10, 2026 @05:23AM (#50438297)
Agree to all of this but I would make a minor correction: the interpretability is true under certain conditions, e.g., you use something like n-grams and train an SVM with a linear kernel. You could change the representation back then too, e.g., LDA (topic models), Latent Semantic Indexing, and of course, you could change the SVMs kernel as well, e.g., use a sequence kernel [1]. Some of these were much less interpretable. But the common pipeline back then was indeed n-grams + Linear SVM. Today it is easy to modernize the pipeline by just changing the representation step to use an embedder like ModernBERT. I have a "one page" classifier if you want to try it out - [2].

[1] I went down the rabbit hole of using sequence kernels quite a bit back then, see https://arxiv.org/abs/1910.13800, but the timing was terrible. RNNs and variants like LSTMs were beginning to become popular again, and everyone (including me) switched.

[2] https://pocket-text-lab.abhishek-ghose-82.workers.dev/

Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by chaostheory on Tuesday November 10, 2026 @02:25AM (#50437160)
[delayed]
Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by autuni on Tuesday November 10, 2026 @02:30AM (#50437187)
I think this kind of change will pop up more often.

In software engineering, we learned a long time ago that giant monoliths are not the answer. You want smaller, but specialized units that work together. They perform better at their specific task, are more maintainable, you can just upgrade one part of the system without having to impact the others, ....

I don't know where the focus on building a single model that can do everything comes from.

Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by Geezus_42 on Tuesday November 10, 2026 @02:41AM (#50437245)
I was thinking about this recently as well. Smaller, specialized models that can run on device just make so much more sense to me than these huge generalized models that need huge infrastructure run.
Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by ivell on Tuesday November 10, 2026 @03:15AM (#50437469)
I am not sure a best practice in one area translates nicely to another. LLM's power comes with it being a monolith.
Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by autuni on Tuesday November 10, 2026 @03:25AM (#50437532)
Does it though? Let's say you use an LLM to write code, do you think it benefits from the fact that the same model is capable of translating corporate messaging into internet slang for marketing?

I would assume a smaller model trained specifically to produce code based on natural language input would perform at least just as well, which would already be better given the smaller size / probably lower training resource requirements. This is of course, as already said, an assumption. But generalizing typically comes at a cost, there is no reason why this wouldn't apply to LLMs, it even applies to humans.

Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by heggy on Tuesday November 10, 2026 @03:57AM (#50437737)
Isn't this just the Bitter Lesson over and over again? Specialised approaches get outperformed by more compute and a simpler general approach pretty much every time.
Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by try-working on Tuesday November 10, 2026 @05:17AM (#50438253)
Bitter lesson is wrong. Large general models are outperformed by small specialized models.
Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by 9rx on Tuesday November 10, 2026 @06:27AM (#50438810)
The Bitter Lesson makes no distinction between large general models and small specialized models, assuming they are both trained from data.

The Bitter Lesson is that human-written rule models will always lose out to trained models in the end.

Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by IanCal on Tuesday November 10, 2026 @05:28AM (#50438346)
Or would it be worse as it wouldn’t have the broader knowledge to understand the reason you’re coding what you are anyway, understand the logs and iterate?

Coding an exercise app will benefit from a model that can code and understands what exercise is. A car showroom website will benefit from a model that understands what relevant filters would be.

Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by autuni on Tuesday November 10, 2026 @05:58AM (#50438556)
Of course there are synergies between different fields. I'm not saying cutting everything off as close as possible to it's purpose must be the best way. But that's a long way from a single generalized model.
Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by ianjbutler on Tuesday November 10, 2026 @06:57AM (#50439065)
> not saying cutting everything off as close as possible to it's purpose must be the best way

Nah, let’s stand firm here and not give in so easily. Parent suggests a coding model needs exercise info in case you want to code an exercise model? Absurd, that leads to the know everything monolith to do anything.

Language, reasoning, tool use, and domain knowledge.. in this case the domain is coding. Someone wants an exercise app? Great, so we look that shit up, we don’t bake it in. We don’t want to bake anything we don’t need in.

We don’t even need to explain this completely reasonable and totally normal engineering preference that small is beautiful. it’s the other side that needs to justify wtf exercise has to do with coding or why everything from twitter posts and a working knowledge of 15th century French poetry might be helpful for serious work in contemporary astrophysics

Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by IanCal on Tuesday November 10, 2026 @07:36AM (#50439460)
> Parent suggests a coding model needs exercise info in case you want to code an exercise model?

No, the point is having broader knowledge than just "can code" is important for building software for humans to use.

> We don’t even need to explain this completely reasonable and totally normal engineering preference that small is beautiful.

It is, of course it is, as long as that small thing is useful. My argument is not "let's put literally everything in this thing just in case" it's "broader world knowledge is important for building many things".

Also, we don't look at CVs or histories of people and say "hmm, this person could be good at coding for us but I really wish they didn't have such a broad and expansive history".

> Great, so we look that shit up

But what do you have it look up? What is exercise? What is a muscle and what is a human? How is it going to understand those references? Does it have the broad enough understanding to see where the gaps are?

At some level unless all you want is "loop over the array and sum the results into a variable called sales_total" converted into code, you have to have some broader knowledge about things.

And once you start considering that maybe it needs more than simply code, we're not disagreeing we're just discussing where the line should be. Which I've also not placed, because there's no simple statement to make on that.

Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by duskdozer on Tuesday November 10, 2026 @06:26AM (#50438806)
They need some of that fluff to keep up the illusion of intelligence and sycophancy that gets people to rely on them. Additionally, they need to make sure they don't prune so much that the model size seems manageable on consumer or standard business hardware, otherwise more people may become tempted to self-host a distilled or other semi-open model. The model size is also a marketing point.
Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by 9rx on Tuesday November 10, 2026 @04:17AM (#50437870)
> LLM's power comes with it being a monolith.

Does it? All the latest frontier models that have made technical details publicly available are using MoE; smaller specialized units that work together.

Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by nixon_why69 on Tuesday November 10, 2026 @05:48AM (#50438486)
Yeah but they're all trained together along with their gate tensor. Evaluating a moderate length prompt pulls in most/all of them.
Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by darylteo on Tuesday November 10, 2026 @05:51AM (#50438507)
> single model that can do everything

"AGI"

Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by pletnes on Tuesday November 10, 2026 @02:55AM (#50437348)
Interesting! I had the idea to compute embeddings of log lines to look for “black swans” in my logs. A small model running locally would do. Then PCA, SVM - any old school method should work, I guess. Haven’t seen it done but it must be tried by someone somewhere.
Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by solidasparagus on Tuesday November 10, 2026 @03:18AM (#50437489)
What has changed is that expensive models can be deployed instantly and generate training data until you swap over to training your own cheap models.

Your model only took minutes to train if you don't count the data collection and labelling work

Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by elvircrn on Tuesday November 10, 2026 @03:56AM (#50437723)
Svaka cast :)
Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by matthorse on Tuesday November 10, 2026 @04:26AM (#50437927)
It's pretty interesting how a very broad field of machine learning got reduced to only LLMs for most consumers. Probably it's due to marketing (and of course how powerful these models are), but their lack of capability in many tasks already forces people, even amateurs, to use LLMs to write deterministic code instead. I wonder if the sudden appearance of viral classifiers predicts more common use of smaller ML models as the next step?
Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by miki123211 on Tuesday November 10, 2026 @05:08AM (#50438183)
non-LLM models just aren't visible to consumers.

Saying that the field got reduced to only LLMs is like saying that the field of combustion engines got reduced to cars. The trucks, combine harvesters and peaker plants are still here, they're just in the background, invisible to people who are not part of the industry.

Banks still use random forests and SVMs, medicine and image processing still use CNNs (and people who take photos with their phone don't even realize how much image processing is being done), TTS, ASR and predictive typing models are in wide use, and there's probably still plenty of BERT in spam classification and such.

Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by armcat on Tuesday November 10, 2026 @06:38AM (#50438886)
I've seen a few people comment along the lines of "yes but LLMs dont need lot of data nor competence". So with our classifier "Linnaeus", the data came from JIRA tickets plus additional signals. To get up and running we didn't use a lot of data (a few dozen tickets across approximately 20 classes to begin with - eventually expanded to 120+ classes). There was very little to no manual data labelling - mostly it was devs selecting "gold standard" JIRA tickets for us to ingest. The model was retrained daily, and we had extra signals like thumbs up/down with comments that would be used for re-training.
Re:Amazon saves millions by replacing Sonnet 4.6 with Strand... by tjungblut on Tuesday November 10, 2026 @07:33AM (#50439427)
I have replaced a few of my LLM pipelines with gemma4 embedding and a classifier/regression head now. LLMs are actually really good to gather the data and label it with only prompting, but after a while it is just more economic to train your own model.