Also, it only seems to work on a local network with hostnames.
It 100% works across the internet: it works with contact names, not just host names.
After you open it, press “Connections -> New” and start typing a contact name.
They get a little notification if they are online, and if they accept you have a seamless screen sharing experience ready to go. It’s honestly magic for the “my parents have an error message and don’t know what to do” situation.
I assume they have you in their contacts as well for it to work.
Glad to see your parents are tech savvy, but this reads like you live in a very different reality from mine.
Your parents don’t need to run the app at all. You need to run the app.
Unless you really do live in a different reality where you want your parents to help you out when you see an error message you don’t understand?
It works via your keychain and your contacts, and the recipient gets a little notification to allow you to view their screen.
That’s it - no downloads, no login, no 20 minutes getting a Remote Desktop screen share set up.