I'd guess that this usually works pretty well, but with winter and a higher than normal number of broken chargers, those became more congested than normal, and this usage pattern will lead to it getting steadily worse throughout the day.
IIRC on a Tesla the car screen displays that it's warming the battery, but the app on the phone doesn't. The phone screen just says that it's charging with 0 amps.
TBH, it sounds like a lot of things going wrong (or even just weird) at once. In every report that I saw, there were at least some cars sitting unplugged in front of stalls with noone in them. Even if those were broken, when they get fixed they might need to tow cars to make them usable again!
You are definitely right though. Someone with a cold soaked battery could easily think the charger isn't supplying current, when it is really just running the battery heater for 30+ minutes first.
This isn't quite accurate. The Tesla app on iOS at least shows the battery preconditioning.
They just don't have one at home. That's going to become even more common as not every single parking spot can be turned into a charging space.
Long story short: a 15A outlet really isn't going to get the job done for charging a car. Also you cannot just charge off a 15A outlet, you're going to need to run an extension cord within 15ft of the car give or take and plug in your charger there (you can't just plug a NEMA 5-15 plug into an EV).
That charger >> extension cord connection is going to need to be weatherproofed somehow. And oh, by the way, if you're in a big city good luck not getting your $500 charger stolen since there's probably no good way to secure it.
So yes, they are going to need an EV charger.
[1] https://www.kbb.com/car-advice/average-miles-driven-per-year...
I have multiple EVs in my household, I'm completely onboard. People acting like they're for everyone today are delusional with the current state of charging infrastructure in the US.
We've had the unfortunate need to use public charging a handful of times and almost every single time it has been an absolute nightmare. From non-working chargers to long lines (because of all the aforementioned people who only have access to public chargers). The only time it has been relatively painless was road trips when it's the middle of nowhere middle america because most folks that live there don't have EVs.
If you live in an apartment without an electrified garage then of course the BEV use case is less likely to work for you. And I totally agree on public chargers. Non-Tesla is a complete crapshoot and probably will be for several more years until the adoption curve forces the infrastructure to improve.
People also like to think that their car can get them out of any personal jam, eg, if they need to take a family membership to the hospital, they will simply assume that their car is going to be the mode of transporter, and anything that makes them think that an EV might not be able to cut it in that hypothetical is going to be damaging for the EV transition.
The 15A charger that came with my car is weatherproofed and locks into place when connected to my car outside my apartment building. The rent I pay also pays for that overnight trickle charge, so a replacement charger would still cost less than I was previously spending in fueling up my Ford Fusion each year.
This is frankly silly though. In reality the EV sales will ramp over time and then ICEs age out of the fleet over multiple decades. And that's the timeline that is being attacked as insanely rushed.