The step by step at the time vs the "in hindsight" really is a powerful persuasion tool/learning tool.
e.g. the below is a real situation that happened at work:
- I run a SRE team
- We do a short term embed of an SRE member to do some one off dev work for a migration
- Dev Mgr to my team member: "oh, since you are touching that code, you should probably also work on this tiny business feature that depends on it"
- DM: "Oh, since you worked on that, you should also work on this other feature"
- DM: "Oh, since you worked on the above, just take over the whole feature"
- DM: "Oh, since you did all THAT, can you talk to the business and figure out the next features??"
Again, totally ridiculous overreach but spread out over 6 months in a fast moving, high stress environment, it can go unnoticed.
Rough scam script:
- <background audio of police station> - hello, is this XYZ? - this is Officer Z, do you agree to abide by Judge ABC’s orders? - we have been trying to reach you by mail about this case. It has to do with a minor. - the judge has issued a gag order, do not talk with anyone about this - look up the number from the phone, see I am really calling from the courthouse
== keep you on the phone, my wife actually didn’t pick up when I called in the midst of the scam and followed with a text ==
- someone committed a crime using your name, we don’t think it was you but because you didn’t respond to mail, there is a warrant for your arrest - you need to post bail - go withdraw money from the bank and bring it to the courthouse - where are you? The courthouse is closing - it’s getting late, use a 3rd party processor setup during Covid - go to grocery store, use a CoinStar machine - send money to phone number (using XLM currency)
Not saying I wouldn't be taken in by this or other scams in the heat of the moment, but from my armchair position, that redlined my suspicion.
EDIT: heart -> heat
It was quite traumatizing… I am very thankful the money (while significant) wasn’t make or break for us.
I am sure for lots of people it can mean missing some payment or something. My 8yo was worried we wouldn’t be able to pay the mortgage. (Thankfully not a concern)
Even if you do bail out, you still have to be processed, get your fingerprints done, mugshots, whatever.
This may change if you're someone notable, but for us run of the mill people, the police won't call to say "pay bail or well arrest you". You get arrested and then pay bail, in that order.
If you're interested in what's being done about it and the history of how it got this way, the STIR/SHAKEN wiki article has good details: https://en.wikipedia.org/wiki/STIR/SHAKEN
But be aware that the converse isn't true: someone who shows up at your door claiming to be law enforcement with a warrant isn't necessarily legitimate. E.g.: https://madison.com/news/local/crime-courts/jack-mcquestion-...
Can we not have something like a CA but for, at minimum, officials? Or something like keybase for identity proofs? This seems quite invaluable. Couldn't this even be done within the phone, mail, and email systems? I don't think this should be for everyone, because we should have some anonymity existing, but at least for government officials? What's preventing us from having public/private keys that are verifiable by general citizens? Even if it was as bad as PGP used to be (before tools to make it easier developed) there would be at least some form of verification. But right now it's far too easy to spoof and honestly I don't even know how one would perform verification other than hanging up and calling back. But that doesn't solve your example.
Note: I am not a security expert.
I guess someone could run a Stingray and re-route your 911 call to a hostile party but at that point, I don't think a CA would help you given that they are right outside your front door.
If it's neither safe nor convenient to look up the non-emergency number, it's an emergency. Any armed stranger at your door will only wait so long before forcing escalation.
The alternative is: while you're ringing the non-emergency line, he sticks a gun in your face, "arrests" you, and helpfully hangs up the phone. You didn't transmit E911 data-- and nobody will come check on you.
If your iPhone is allowed to call 911 over bogus telemetry, it's good faith enough for two humans to use it to verify officer credentials.
The system I want is basically something simple citizens can use and can become common practice. Such as cop shows up and you scan their badge with your phone. Why? Because such procedure can kill police impersonation before it starts. It creates a high level of difficulty to perform that impersonation. Honestly, this should even be possible without an Internet connection. There is also an added benefit for both parties. The scanning of the badge logs an interaction and can make both parties accountable.
That's the alternative. The alternative isn't do nothing when I'm literally asking for something else. Get the context of the thread before replying. It's like you're pretending my original cert question doesn't exist.
Sounds like a great solution....
There are several US federal root CAs [0]. Among other things, they are used for signing the certificates on government employee PIV cards [1]
I called him back at the published phone number for his division. He let me know he wasn't going to be bothered driving 45 minutes across the metro area to find me and arrest me, and if I just stopped by court and got it taken care of in next three months that would be great.
I've had to re-learn a lot of legal things since moving here.
I visit family in Arizona frequently. I wonder whether statute of limitations has run out. I've been fortunate to not get pulled over so far. Maybe I do see gitmo in my near future after all.
I agree it is always better to just hang up and call the bank yourself but it was pretty humorous.
Related, a close friend of mine was looking for jobs and in a moment of desperation he got prayed on by someone asking all their personal information. No follow up. Not sure what the end game is there, however it might turn ugly.
I find your strategy - putting them off foot - is a very good deterrent and an effective way to get rid of most scammers quickly.
I am incredibly fascinated by how scammers work and their inventive - many of them would be very successful in a corporate environment, they are clearly very smart and capable, you wonder why they end up doing this for a living.
I've had an accountant fall for a company registration scam and while the letterhead was plausible, the bank account was in an entirely different country, which should have given pause.
That's why they drill them into you in public school.
Why do you think this is true?
Like potty training, obviously if it wasn't for parents teaching basic human stuff our kids would just shit and piss everywhere casually.
/s
We tend to overestimate how much substance we're teaching to other humans, while what we are often doing is passing down "form". And "form" is very important because that's what our social instinct forces us to do, to create differences between us (with the right manners) and them (with the wrong manners)
That's pure tautology. It's also the case that no professional agrees with you that these emotions are "intrinsic."
> We tend to overestimate how much substance we're teaching to other humans
What are you basing these assertions on? Personal feeling or are you drawing from some resource that I could also study, because so far, I can't find anything that backs up your points.
Personally I haven't had fake police calls yet (well, except for one Eastern European lady in a call center using a fake mobile number while pretending in broken English to be from INTERPOL, whom I immediately hung up on) but I have had calls about contracts I supposedly agreed to over the phone and was going to have to pay for either way but could now immediately agree to a compromise so I wouldn't have to pay the full amount owed but order (this time for real) something else or some contrivance like that. Of course calling back was not an option because this was already about to hit collections and they had recorded my previous (non-existant) call but couldn't play it back to me right now. It was all a bit ridiculous but I still felt a bit unnerved until I called my lawyer and learned that even if everything they said were true the contract as described would be invalid and any claims would have to be sent in writing before anything actionable even happened on my end.
My wife was taken by a very elaborate and well-crafted scam in November. In retrospect, it all sounds ridiculous... but in the moment, with kids in tow, it was very convincing. It was so traumatizing that when it was over and she finally realized it was a scam, she was relieved! They had convinced her she was going to jail and that was terrifying. Losing the money was less bad than going to jail.
It was also EXTREMELY well scripted with a TON of psychology and clever moments that were well rehearsed. They also had a background track playing with 'police station like' audio and had spoofed the Orange County Sheriff's phone number. One psychological trick that they employed was a very 'stepped' approach to the scam.
If you say it all out loud, it is obvious, but if you go step by step, each one was somewhat plausible. Lastly, by posing as law enforcement, they tugged on a natural tendency to follow orders and avoid being in trouble. My stomach drops when I think I am getting pulled over... being told you have an outstanding warrant was quite a gut punch for her.
Things to remember:
* ALWAYS hang up and call people on a phone number you enter yourself.
* If someone tells you to check the number by looking it up, they are very likely spoofing it. Hang up and call the police.
* The police don't call you if they are trying to serve a warrant, they show up.
* A judge's 'gag order' does not mean you can't talk to a family member or legal counsel.
* NEVER pull money out of an account for someone you don't know without talking to a friend or spouse.
* ANY change in the situation is a red flag - bring the money to the courthouse. - its getting late, we use an after hours processor - you are running out of time, just wire it