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Re:Home Assistant blocked from integrating with Garage Door ... by dfxm12 on Wednesday November 08, 2023 @03:50PM (#38196767)
I gave amazon my code for a Christmas present that absolutely could not have been stolen from my porch (as many other recently had). As a working man, I couldn't sit at home to wait for it. I was a little nervous, but I have cameras at least. I then removed all reference to this code from my account. Then, one driver entered while I was going about my day in there and saw me waiting with a hockey stick, as I was wondering who was breaking and entering, and Amazon wrongfully told him what my code was to get in and that it was OK to go in without my permission. I quickly understood what was happening and I think he did too, so I dropped the stick and he dropped the package. No harm, no foul.

Of course, I changed my code after that, but drivers still tried to get in with my code code. I opened countless tickets with Amazon to get this reference to my code removed from their system. They gaslit me many times saying it was removed. They were incredibly rude to me when told them they were lying to me, and now I sometimes get delivery drivers getting pissed off at me (for some reason) that the code doesn't work after they ring my doorbell.

What I want people to get from this story is, don't give Amazon your code. Get a separate delivery box instead or even a storm door works to hide most packages.

Re:Home Assistant blocked from integrating with Garage Door ... by spdustin on Wednesday November 08, 2023 @04:36PM (#38197440)
If you've ever added "delivery notes" to an order, they're automatically shared with every subsequent order. Clear out the delivery notes on your next order.
Re:Home Assistant blocked from integrating with Garage Door ... by rvba on Wednesday November 08, 2023 @04:54PM (#38197652)
I cannot change my delivery address on amazon.

I once bought a book delivered to a company (where I dont work anymore) and this address cannot be deleted. Multi billion company. LOL

On a side note, Amazon's interface is so much worse than Allegro

Re:Home Assistant blocked from integrating with Garage Door ... by TeMPOraL on Wednesday November 08, 2023 @06:31PM (#38198782)
> On a side note, Amazon's interface is so much worse than Allegro

No kidding. Allegro isn't perfect, and seems to get worse every iteration, but they're miles ahead. Amazon - they're down there with eBay, worse than AliExpress. I literally only order Kindle books from Amazon, and that's only because I mastered the "google a book, switch to Kindle edition, click the 'buy with one click' button" flow, which they managed to not break just yet.

Re:Home Assistant blocked from integrating with Garage Door ... by dfxm12 on Wednesday November 08, 2023 @05:18PM (#38197950)
I had done this. It didn't work as you are suggesting.
Re:Home Assistant blocked from integrating with Garage Door ... by ethbr1 on Wednesday November 08, 2023 @06:56PM (#38198990)
I expect it's probably cached in some downstream sub-contractor's system.

Ergo, both things can be true: Amazon cleared it on their side (customer support sees it cleared) and the delivery drivers still see it (using the subcontractor's system).

Probably because nobody at the sub-contractor's (outsourced) IT/system saw fit to implement a "As a customer, I want to change my note after initially setting it" user story.

Re:Home Assistant blocked from integrating with Garage Door ... by fshbbdssbbgdd on Wednesday November 08, 2023 @04:04PM (#38196984)
> and now I sometimes get delivery drivers getting pissed off at me (for some reason) that the code doesn't work after they ring my doorbell

Since Amazon clearly has no idea what they are doing, I would put up a note next to the keypad saying “Amazon drivers: just drop the package, there is no code”

Re:Home Assistant blocked from integrating with Garage Door ... by gambiting on Wednesday November 08, 2023 @05:37PM (#38198206)
As if amazon drivers read the notes. I once left a giant note saying in capital letters "DO NOT RING DOORBELL, SLEEPING BABY AT HOME" and of course the absolute knobhead from Amazon had to ring the doorbell. Literally never shouted at anyone in my life before this.
Re:Home Assistant blocked from integrating with Garage Door ... by ordu on Wednesday November 08, 2023 @06:09PM (#38198578)
You see, a note may not prevent amazon drivers from doing what they do, but they lose their moral ground. Now they can be shouted at if they rang a doorbell or tried to use a code for a garage door.

No more anything like this "I sometimes get delivery drivers getting pissed off at me (for some reason) that the code doesn't work. You can cut into any their speech with "English, m****r, do you read it?".

Re:Home Assistant blocked from integrating with Garage Door ... by lmm on Wednesday November 08, 2023 @06:12PM (#38198606)
> English, m**r, do you read it?

Gig workers quite possibly don't, or at least it's a significant effort for them to.

Re:Home Assistant blocked from integrating with Garage Door ... by godelski on Wednesday November 08, 2023 @06:37PM (#38198840)
A few times I've left a very big note that says "PLEASE KNOCK LOUDLY" while sitting in my livingroom facing the door just to never see the UPS or FedEx delivery person approach but get a text message about "no one responding" so they reschedule the pickup (and I can't pick it up at the hub a few miles down the road because it's closed...). One time I chased a driver who literally just threw a note on my door (no sign like other time) and very clearly did not knock. I mean I watched them... They just walked up, box in hand, put the note on the door, and walked away. Rushing. USPS also often won't deliver small packages that fit in my mailbox because "a car was in the way" (definitely not true) despite delivering larger packages to my apartment's office the same day/time...

I'm not sure what hell these jobs are that turns drivers into such shitty people, but I feel pretty confident that it is the system turning them into shitty delivery drivers rather than exclusively shitty people applying for delivery jobs.

Re:Home Assistant blocked from integrating with Garage Door ... by ethbr1 on Wednesday November 08, 2023 @06:53PM (#38198974)
It seems to be a local branch culture thing. You see it with USPS offices too.

Some are amazing, mail is delivered perfectly, etc.

Others cannot for the life of them match number to address, and it doesn't seem to matter who is delivering as the attitude spreads across the office.

I think a huge part of this is missing actionable feedback messages.

If USPS/UPS/FedEx had better channels for "my mail was screwed up" reporting, to a granularity necessary to isolate bad branches, I think things would clean themselves up.

As-is, customers learn to live with it and the mothership is unaware the branch is screwing up.

Re:Home Assistant blocked from integrating with Garage Door ... by fshbbdssbbgdd on Wednesday November 08, 2023 @07:09PM (#38199130)
Probably they are getting squeezed to deliver an impossible number of packages during their shift. Hence the stories about drivers peeing in bottles and such.
Re:Home Assistant blocked from integrating with Garage Door ... by bcassedy on Wednesday November 08, 2023 @07:48PM (#38199421)
I've watched the Fedex truck pull up to my house and the guy walk up to the door and slap a sticker on it for missed delivery. Didn't even bother to bring the box, knock, or ring the bell despite my car being in the driveway.
Re:Home Assistant blocked from integrating with Garage Door ... by Tangurena2 on Wednesday November 08, 2023 @06:46PM (#38198908)
I've got this large delivery box on my porch. Right next to the door. You see it when coming up the steps. About 1/3 of the time packages are left on the porch next to the box that has inch-high letters spelling "Deliveries". The page on Amazon for "delivery instructions" changes frequently, but there's no way to put on there anything about "delivery box". At least they now come to the correct door of the house - there's a place for that.

Amazon's problem is that they outsource the delivery and there is such a terrible turn-over problem with delivery drivers (and delivery contracting companies) that nothing works at their scale.

Re:Home Assistant blocked from integrating with Garage Door ... by bonniemuffin on Wednesday November 08, 2023 @11:51PM (#38201306)
Circa 2010-2014ish, I had the same Amazon delivery driver for several years, and it was awesome! It was just this one guy who delivered all the Amazon packages to my neighborhood. Same guy in the same truck every time, and he got to know my family and we would chat and he would help me with gardening and give me advice on how to prune my trees.

Nowadays that seems so hopelessly quaint.

Re:Home Assistant blocked from integrating with Garage Door ... by jkestner on Friday November 10, 2023 @09:21AM (#38219175)
For Amazon, yeah. USPS is still like that (well, I haven't asked for gardening help).
Re:Home Assistant blocked from integrating with Garage Door ... by WWLink on Wednesday November 08, 2023 @06:57PM (#38198999)
Someone else said they put a sign requesting not to ring the doorbell. No, that doesn't work. My solution was to adhere a plastic cover to my doorbell so people can no longer press the button. Problem solved - mostly.. doesn't stop people from squeezing the plastic cover lol.
Re:Home Assistant blocked from integrating with Garage Door ... by XorNot on Thursday November 09, 2023 @07:19AM (#38204050)
"Keypad broken! Being fixed Thursday" would also work.

No one will ever question it.

Re:Home Assistant blocked from integrating with Garage Door ... by zielmicha on Wednesday November 08, 2023 @03:59PM (#38196899)
Could you have instead changed your code? It's generally best to assume that it's not possible to delete secrets once they are shared (after all, in worst case, the driver could have just remembered the code from the previous visit)
Re:Home Assistant blocked from integrating with Garage Door ... by Dylan16807 on Wednesday November 08, 2023 @04:05PM (#38197003)
The second half of the comment is what happened after they changed the code...
Re:Home Assistant blocked from integrating with Garage Door ... by PKop on Wednesday November 08, 2023 @05:21PM (#38197992)
They did, which is why the drivers are mad it doesn't work.