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Re:FCC orders phone companies to block scam text messages by JamesBarney on Thursday March 16, 2023 @03:46PM (#35187329)
I don't know why they focus on texts so much more than calls.

I get like 60 scam calls for every scam text. Scam texts are mildly inconvenient. Scam calls on the other hand are far worse. I get so many scam calls I don't pick up any phone numbers not on my contact list, and which causes me to miss several important phone calls a year.

Re:FCC orders phone companies to block scam text messages by qup on Thursday March 16, 2023 @04:20PM (#35187880)
Perhaps because it's much easier to filter scam texts when you already know the contents before they're delivered to the recipient.

From my own anecdata, I've received about 50/50 texts/calls. I also do not pick up unknown numbers anymore.

Re:FCC orders phone companies to block scam text messages by flangola7 on Thursday March 16, 2023 @06:04PM (#35189435)
Also, filtering on a waveform is much harder than text data.
Re:FCC orders phone companies to block scam text messages by kerkeslager on Thursday March 16, 2023 @06:31PM (#35189790)
Filtering on a waveform that doesn't exist until the user picks up the phone is literally impossible.
Re:FCC orders phone companies to block scam text messages by doubleg72 on Thursday March 16, 2023 @06:42PM (#35189919)
What does this even mean?
Re:FCC orders phone companies to block scam text messages by squeaky-clean on Thursday March 16, 2023 @06:53PM (#35190067)
It's hard to use automation to tell if the phone call you're receiving is a Medicare spam call, or a genuine call about Medicare for example.

"I buy junk cars" is pretty easy to filter out. Nowadays they send things like "i/buy/any old/car Yconpro/autos*" (this is a real one I got 9 hours ago). But that's still easier to design a filter for than a phone call which only happens over audio.

Re:FCC orders phone companies to block scam text messages by squeaky-clean on Thursday March 16, 2023 @06:52PM (#35190051)
They should be able to recognize spoofed numbers though. More than 90% of spam calls I get are clearly coming from a spoofed number. Sometimes it's even my own number.

I know the current infrastructure can't really deal with that, but it's because the telecoms have no real reason to implement it.

Re:FCC orders phone companies to block scam text messages by kube-system on Thursday March 16, 2023 @07:31PM (#35190467)
That’s interesting, I have never seen that. I get almost all of my spam from VoIP numbers in the same area code as my number.
Re:FCC orders phone companies to block scam text messages by Scoundreller on Friday March 17, 2023 @03:17AM (#35194222)
Clearly spoofed as it’s not the IRS or the number is too coincidentally close to yours?

My employer seems to have gotten a lot of sequential phone numbers assigned, so a similar number used to be highly correlated with legitimacy, now it’s a mixed bag.

Re:FCC orders phone companies to block scam text messages by dboreham on Thursday March 16, 2023 @03:58PM (#35187531)
Opposite for me. Few calls these days but constant sms. Also calls I just never answer whereas sms I need to go clear the app notification status so I can detect real sms.
Re:FCC orders phone companies to block scam text messages by paul7986 on Thursday March 16, 2023 @04:02PM (#35187600)
Indeed barely no calls yet I have that iphone setting turned on that all unknown numbers go to voicemail (still am not seeing a lot of missed garbage calls though).

Lately all just getting those pointless Amazon scam b.s. texts that I hope the majority of the population know the drill.. .never open just delete.

The scammers I am afraid will start to really use AI ... hack/monitor legions of phones ...spoof your contact list and call you then actually spoof the voice of some of your contacts. For me then I would only use something like a Facebook messenger set up where I only add friends I know already and they pass a series of questions we only know between each other. It's going to get worse .. thinking ahead.

Re:FCC orders phone companies to block scam text messages by r00fus on Thursday March 16, 2023 @04:26PM (#35187994)
I used to, but now I just have the iOS "silence unknown callers" unless I'm expecting urgent other random calls. It's been bliss.

My work doesn't use my personal phone# - I know this isn't possible for everyone but works for me.

Re:FCC orders phone companies to block scam text messages by dcow on Thursday March 16, 2023 @04:33PM (#35188104)
I am thinking about making the leap. If it’s really an important message they have my email and can text.

Edit: I just did. Voicemail is an option too.

Re:FCC orders phone companies to block scam text messages by nanidin on Thursday March 16, 2023 @11:47PM (#35192798)
I did it also. Do you use a personalized voicemail greeting or the default from your carrier?
Re:FCC orders phone companies to block scam text messages by yafbum on Thursday March 16, 2023 @09:35PM (#35191673)
Works until you have young kids in school or daycare or other places where you drop them off without a cell phone. Then you really need to be able to pick them up when the caretakers or friends' parents call you up.
Re:FCC orders phone companies to block scam text messages by _rs on Friday March 17, 2023 @12:01AM (#35192927)
Yeah, 100% this. Deviant Ollam talks about something like this (though maybe a bit more high stakes (maybe not)) in his talk here about risk preparedness I found really interesting: https://www.youtube.com/watch?v=6ihrGNGesfI
Re:FCC orders phone companies to block scam text messages by r00fus on Friday March 17, 2023 @12:39AM (#35193186)
Yeah I was in your shoes a few years back. At that point I used google voice with call screening and gave that number out to those places.
Re:FCC orders phone companies to block scam text messages by matheweis on Thursday March 16, 2023 @03:53PM (#35187448)
Second half of the article is in fact about closing down some of the gaps that enable scam calls.
Re:FCC orders phone companies to block scam text messages by deathanatos on Thursday March 16, 2023 @04:48PM (#35188322)
As I think your replies indicate, it's variable. I get pretty much only scam calls. But my SO gets lots of scam SMSs, even ones targeting my work, such as claiming to be from "my boss".

I get plenty of spam SMS, but they're not technically scams. (…unless I suppose if you jokingly consider the GOP a scam…) I wouldn't mind seeing those get cracked down on. (I'm not registered with them, and they continue to spam me about political issues in jurisdictions for which I've not been on the voter roles for over a decade.)

Also, spam SMSs trying to get me to sell my parent's home. (I don't think these are scams, per se, but from what I've read their offers aren't going to be good. Nonetheless, I'm not looking to evict my mother … out of a house I don't own?, of course.)

Finally, my hometown has apparently sold their soul … and somehow my cell phone information? … to a random private company. Instead of publishing WEAs like a normal jurisdiction, I get SMSes that have little to no context, like "take shelter from the storm" while it's completely sunny and the forcast is nothing but sun, and the radar is clear. (It took a while to figure out that they were warnings about a city a few thousand miles away, since, again … 0 context.)

Re:FCC orders phone companies to block scam text messages by aendruk on Thursday March 16, 2023 @05:04PM (#35188609)
The FCC’s statements address this:

> Recipients of a robocall have the ability to either pick up the phone or not. But on most devices, recipients of a robotext see at least some of an unwanted message immediately

> …unlike robocalls, scam text messages are hard to ignore or hang-up on and are nearly always read by the recipient – often immediately. In addition, robotexts can promote links to phishing websites or websites that can install malware on a consumer’s phone.

And per the article this particular regulation is already in effect for calls:

> The FCC already requires similar blocking of voice calls from these types of numbers.

Re:FCC orders phone companies to block scam text messages by cronix on Thursday March 16, 2023 @06:19PM (#35189624)
> The FCC already requires similar blocking of voice calls from these types of numbers.

In other words, it won't change anything. I still get just as many scam voice calls as I ever have.

Re:FCC orders phone companies to block scam text messages by thewebcount on Thursday March 16, 2023 @07:54PM (#35190672)
I don't know. When the phone law went into affect a couple months ago, nothing changed. We were getting about 5 junk calls per day. But suddenly in the last 2 weeks, we're down to only a couple per week. Not sure if there's any correlation or if it's just a coincidence.
Re:FCC orders phone companies to block scam text messages by xeromal on Thursday March 16, 2023 @09:26PM (#35191575)
It takes a while for carriers to come into compliance. It's relative new orders.
Re:FCC orders phone companies to block scam text messages by thomastjeffery on Thursday March 16, 2023 @11:20PM (#35192582)
All true, but here are some counterpoints:

Recipients of a robotext can choose to delay the moment of interruption. They can wait until a more convenient moment to read a text, and determine whether it was spam or not. Recipients of a robocall have to deal with the interruption immediately. They can potentially delay to voicemail, but that isn't a guarantee.

Because of this, the expectation of robocalls is enough to put the act of answering any unknown caller past the threshold of reasonable effort. Being interrupted by a robocall is likely enough that I don't answer calls from any unsaved numbers; unless I'm expecting an unavoidable call (something employment or healthcare related), in which case I am held captive: forced to answer every spam call the moment it rings.

In that situation, not only must I answer the spam calls, but I must also be prepared each time to answer the important call I am waiting for! This is incredibly stressful, especially since I have ADHD and struggle to prepare for, and to keep myself prepared for, a phone conversation.

Both types of spam are serious problems, but it's robocalls that cause me the most stress and general harm.

Re:FCC orders phone companies to block scam text messages by Scoundreller on Friday March 17, 2023 @03:14AM (#35194200)
> Recipients of a robocall have the ability to either pick up the phone or not.

Whomever wrote this has never been on-call, never waited to hear back on a job application, never gave their number to a romantic interest nor ran their own business.

Re:FCC orders phone companies to block scam text messages by blep_ on Saturday March 18, 2023 @03:10PM (#35212136)
The three of these I have done have communicated with me via SMS or email.
Re:FCC orders phone companies to block scam text messages by tomcam on Thursday March 16, 2023 @05:15PM (#35188766)
FWIW I seem to have reduced them to a few a week by picking up the call and just not talking. If it's a legit number not in my contacts the caller will ask for me. If it's a scam call they just hang up after a moment and I think they're starting to put me on their own do not call lists. Any chance that might work for you?
Re:FCC orders phone companies to block scam text messages by onetimeusename on Thursday March 16, 2023 @05:21PM (#35188841)
I can't help but think it's funny that scammers may have their own do-not-call list.
Re:FCC orders phone companies to block scam text messages by CameronNemo on Thursday March 16, 2023 @05:18PM (#35188802)
I do the same. Mostly they just hang up. Sometimes they start threatening to take possession of the real estate I don't own.
Re:FCC orders phone companies to block scam text messages by jdavis703 on Thursday March 16, 2023 @05:47PM (#35189195)
Yes, as someone who has done volunteer telemarketing, we mark the call status. For example if you’re angry/rude, non-English speaking, disconnected, etc. Campaign managers can then target call sheets accordingly (e.g. for a Spanish-speaking line, have the Spanish team do a follow up call).
Re:FCC orders phone companies to block scam text messages by tomcam on Thursday March 16, 2023 @09:25PM (#35191553)
That’s really cool to find out. Thank you.
Re:FCC orders phone companies to block scam text messages by thfuran on Thursday March 16, 2023 @11:24PM (#35192612)
I ported my number to a voip service and set up an IVR that forces callers to press a number. I've gotten exactly one spam call in the roughly one year since I did that.
Re:FCC orders phone companies to block scam text messages by Scoundreller on Friday March 17, 2023 @03:19AM (#35194240)
That also works collectively by clogging up their lines and costing them more in connection fees.
Re:FCC orders phone companies to block scam text messages by nikau on Friday March 17, 2023 @05:11AM (#35194811)
bold assumption that the scammers aren't using compromised pbx systems.
Re:FCC orders phone companies to block scam text messages by alfalfasprout on Thursday March 16, 2023 @06:18PM (#35189604)
So many replies but few actually addressed steps the FCC indeed is taking. Eg; the implementation of STIR/SHAKEN: https://en.wikipedia.org/wiki/STIR/SHAKEN to prevent caller ID spoofing.
Re:FCC orders phone companies to block scam text messages by jjoonathan on Thursday March 16, 2023 @06:29PM (#35189757)
They switched it on years ago and nothing changed, I still get loads of spam calls.
Re:FCC orders phone companies to block scam text messages by kerkeslager on Thursday March 16, 2023 @06:30PM (#35189775)
Massive changes to international protocols aren't just "switched on".
Re:FCC orders phone companies to block scam text messages by jjoonathan on Thursday March 16, 2023 @06:39PM (#35189893)
Two years. No change. Maybe the last bits are clicking into place and it'll all get better any day now. Maybe. Or maybe the whole effort was scuppered with a well-placed caveat. I hope not, but that's what I'm starting to suspect.
Re:FCC orders phone companies to block scam text messages by clnq on Thursday March 16, 2023 @06:25PM (#35189705)
How does one get this many scam calls? Is this something that happens in the US but not in Europe? I've not been scam called once in the EU and only scam-texted once or twice.
Re:FCC orders phone companies to block scam text messages by rootusrootus on Thursday March 16, 2023 @06:27PM (#35189735)
Since your question gets asked almost verbatim every time this topic comes up on HN, I can help you with an answer. This happens both in the US and Europe. But some people, both in the US and Europe, get hardly any scam/spam calls. Other people, both in the US and Europe, get tons.
Re:FCC orders phone companies to block scam text messages by clnq on Thursday March 16, 2023 @08:13PM (#35190849)
Sorry but it's a bit of a non-answer. "Some people get (or do, or are) X" is a nearly universal truth.

After looking into it a bit more, spam calls seem to be significantly less prevalent in many smaller EU countries that speak their own language when compared to the global average. Probably because it's harder to find scammers speaking the language, or it's less cost-effective to target those demographics.

A lot of reliable research is paywalled, but from what I was able to scrape together, it seems like people in Germany get about 3 times as many spam calls compared to people in Estonia, and people in the US get about 3 times as many spam calls as those in Germany. Those in India get about 3 times more than people in the US, and people in Brazil get about 3 times more spam calls than those in India.

So depending on where you live you may get 81x the amount of scam calls as people in a different region. At least based on quick and unreliable back-of-the-envelope math. Central and Eastern European countries may get 9x fewer spam calls per capita than the US.

Re:FCC orders phone companies to block scam text messages by Vespasian on Friday March 17, 2023 @05:09AM (#35194798)
Could you point to relevant research anyway? I'd be interested and maybe it's possible to "find" it somewhere.

This doesn't reflect my personal experience (anecdata I know) or those of any of the people I know.

I'll think I'll ask around because now I'm curious about the distribution. If a few people here are bombarded with spam calls it would average out the 1-2 a year me and my family/friends get on average on their mobile numbers.

Re:FCC orders phone companies to block scam text messages by clnq on Friday March 17, 2023 @10:15AM (#35197386)
I compiled this data from sources like:

https://www.statista.com/statistics/1045618/spam-calls-per-m... (you'll only be able to view this page once or twice before Statista demands a subscription).

https://www.truecaller.com/blog/insights/top-20-countries-af...

https://blog.hiya.com/what-country-gets-the-most-phone-spam and their report

https://www.hiya.com/state-of-the-call

I also asked GPT to quote some research for me that I fact-checked, and I looked up some news articles about spam calls in different regions. As I said, my estimates are unreliable.

It matched my personal experience which is that of someone who has lived in these smaller EU countries and also in English-speaking regions.

Re:FCC orders phone companies to block scam text messages by Vespasian on Saturday March 18, 2023 @09:28AM (#35208962)
Thx
Re:FCC orders phone companies to block scam text messages by rootusrootus on Friday March 17, 2023 @11:21AM (#35198219)
> Sorry but it's a bit of a non-answer.

It was a non-question, and my answer was still serious. Every topic has a few people jumping in to say "Wow I didn't realize the US sucked at X, we don't have that problem in Y country." Eventually someone else from Y shows up to say "Well, actually, I do, and I live here in Y."

Your observation about English vs non-English is not a bad guess. And with the highest average income in the world, it would make sense to see Americans be targeted more by spammers.

But still, it remains true that plenty of people in both Europe and the US get irritating amounts of spam calls/texts, but some people manage to escape it entirely.

Re:FCC orders phone companies to block scam text messages by squeaky-clean on Thursday March 16, 2023 @06:58PM (#35190114)
My phone number somehow got listed under my mother's info. I don't know how, but they know she's in the Medicare age bracket and they know she owns a fully paid of home in a desirable neighborhood. I get roughly 5-10 calls a day about these things. That's ignoring the fake bank and Amazon calls I get.

I've also noticed answering the call makes it much more likely that you will receive more calls in the future. Even though I usually answer the call just to make them waste an hour talking to me as I pretend to be an old man who has trouble installing TeamViewer or finding my credit cards.

Some of the spam groups have even blocked my number since I've trolled them so much. But I still get calls from their system, and when I answer it says something like "You have been blocked from contacting this number. Goodbye."

Re:FCC orders phone companies to block scam text messages by kerkeslager on Thursday March 16, 2023 @06:29PM (#35189767)
They don't. It's just that the solution to scam voice calls is a lot harder to implement--there's no point making rules to address voice calls because there is not yet the technical capability to follow any rules around that. The STIR/SHAKEN protocols which will address voice scam calls when they're fully deployed, but that's a fundamental change to the protocol, which takes time. Texts, on the other hand, can be text scanned independent of the number from which they originate, which allows for a lot of filtering.
Re:FCC orders phone companies to block scam text messages by whalesalad on Thursday March 16, 2023 @06:30PM (#35189778)
This used to be the case for me but recently I got added to some kind of list and I get almost 1 SMS spam text per day, hardly any spam calls anymore. I usually answer them and fuck with the person on the other end for as long as possible so maybe I got blacklisted lul.
Re:FCC orders phone companies to block scam text messages by skee8383 on Thursday March 16, 2023 @06:34PM (#35189829)
Me too. i'm getting like 3 scam calls per day now. some are from unsuspecting work from home people that have been duped in being the fall guys for the scammers, i can tell because when i tell them what they are doing is against the law and they could be fined thousands of dollars for it, they immediately crap their pants and start apologizing.
Re:FCC orders phone companies to block scam text messages by thomastjeffery on Thursday March 16, 2023 @11:29PM (#35192644)
SMS would be a much better platform if there were actually any decent apps.

I want but cannot find these features:

- Disable/mute notifications for all unsaved (contactless) numbers. - Block all texts from email addresses. Real people know what is painfully obvious: you can use my email for that! - Disable/mute notifications for all group texts. People don't expect to get an immediate response from sending a message to a group. You can practically never get multiple people together in person for a conversation without coordinating with each person beforehand.

Re:FCC orders phone companies to block scam text messages by InCityDreams on Friday March 17, 2023 @05:36AM (#35194965)
Pick them up and let them play. Dont engage in conversation. I dont listen to them. Calls went down for me, considerably after using this trick. Even if the call starts with a robot or a recording, let ot play - there'll be a human after and they are not badly paid to talk to noone. Your number will be taken off the lists for wasting their time. AI is going yo be fun.