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Re:Amazon will require employees return to the office 3 days... by mouzogu on Friday February 17, 2023 @02:27PM (#34839147)
> the executive team made the decision earlier this week

> He pointed to the ease of asking ad-hoc questions on the way to lunch or in the elevator.

> It’s easier for leaders to teach when they have more people in the room and can assess whether the team is digesting the information as intended

nauseating. a bunch of rich b*stards in a room making semi-arbitrary decisions that affects thousands of people without consulting them.

Re:Amazon will require employees return to the office 3 days... by JohnFen on Friday February 17, 2023 @02:34PM (#34839270)
My problem with these arguments (the ones you quoted) is simply that I don't think they're true.
Re:Amazon will require employees return to the office 3 days... by MuffinFlavored on Friday February 17, 2023 @02:42PM (#34839382)
They must have some data that shows people are more productive (whether it's against their will or not/whether they hate their lives sitting in traffic to and from work or not/whether they thinking being in the office surrounded by a bunch of people who are mostly fake is soul sucking or not) in the office. There's no way Google + Apple + Amazon + Meta are all aligned on "work from home isn't a viable option" without dating backing it.

It's just an echo chamber here on HackerNews that we begrudgingly don't want to believe it.

Re:Amazon will require employees return to the office 3 days... by Xcelerate on Friday February 17, 2023 @02:48PM (#34839464)
Worked at one of those four companies you mentioned on one of the teams analyzing employee productivity during the pandemic through EOY 2022. The one liner (that ignores all nuance) is that remote work does not negatively affect productivity, at least for the company I was at. Decisions by leadership are not significantly influenced by what the data shows.
Re:Amazon will require employees return to the office 3 days... by MuffinFlavored on Friday February 17, 2023 @02:49PM (#34839483)
> Decisions by leadership are not significantly influenced by what the data shows.

If it isn't productivity (or morale) driving their decision on "putting their foot down and demanding no work from home", what is it? I don't believe it's some simple reductionist "they're evil and want employee control" narrative.

Re:Amazon will require employees return to the office 3 days... by Xcelerate on Friday February 17, 2023 @02:53PM (#34839589)
> If it isn't productivity (or morale) driving their decision on "putting their foot down and demanding no work from home", what is it?

Unfortunately, my background is in data science. I would say the field of psychology is better suited to answering that question.

Re:Amazon will require employees return to the office 3 days... by tsgagnon on Friday February 17, 2023 @03:05PM (#34839763)
I don't believe it's some simple reductionist "they're evil and want employee control" narrative.

Remove the "they're evil" part and I don't see what's reductionist about it being about "having more control over employees"?

That to me sounds like a very likely explanation.

Re:Amazon will require employees return to the office 3 days... by JohnFen on Friday February 17, 2023 @03:44PM (#34840285)
I don't think many people are ascribing it to maliciousness. What it looks like to me is a combination of two things:

1) Working in an office full of people is what they personally prefer, and

2) They have large investments in physical infrastructure that they need to use.

Re:Amazon will require employees return to the office 3 days... by MuffinFlavored on Friday February 17, 2023 @03:50PM (#34840365)
> 1) Working in an office full of people is what they personally prefer

Why does it matter what leadership prefers/why do they prefer it if 80% of their employees are saying "I'd rather work from home / going into the office in inconvenient for me / I'm just as productive at home"?

Re:Amazon will require employees return to the office 3 days... by JohnFen on Friday February 17, 2023 @03:57PM (#34840463)
It shouldn't matter. But it does matter because ultimately, they're the ones with the decisionmaking power.
Re:Amazon will require employees return to the office 3 days... by sinity on Friday February 17, 2023 @10:18PM (#34843530)
> I don't believe it's some simple reductionist "they're evil and want employee control" narrative.

Why, exactly?

Re:Amazon will require employees return to the office 3 days... by nikau on Friday February 17, 2023 @11:29PM (#34843911)
My theory is it makes people less likely to job hop - its much easier to schedule job interviews when working from home and you aren't drained from a daily commute.
Re:Amazon will require employees return to the office 3 days... by dalyons on Friday February 17, 2023 @11:29PM (#34843908)
because it's genuinely better for the way THEY work. ie, meetings with people 100% of the day, dropping in on people, status checks, etc. Standing up in front of rooms of people presenting and feeding off the energy. Leadership is blind to the fact that thats not how regular employees work. Or just doesnt care, in office is better for them personally and thats all that matters.
Re:Amazon will require employees return to the office 3 days... by JohnFen on Friday February 17, 2023 @02:43PM (#34839401)
Maybe they do. If so, they should share it, then, because it's certainly not readily available. It would go far to increase their credibility.
Re:Amazon will require employees return to the office 3 days... by NikolaNovak on Friday February 17, 2023 @02:50PM (#34839512)
I keep thinking that; I don't want to believe this is just people who don't know how to use email and slack, enforcing their habits on everybody else. But, why has nobody come out and shared that data? All I keep hearing is these nice anecdotes about meeting random people accidentally, and vague hand-waving about collaboration.

(my own team is operations/application maintenance, and we are WAY more effective and efficient now that everybody is remote and on the same level. I understand that may not be the case in all fields/areas/teams).

Re:Amazon will require employees return to the office 3 days... by dalyons on Friday February 17, 2023 @11:30PM (#34843914)
if the data existed it would have been shouted from the rooftop, given the anti WFH corporate sentiment. That you havent seen any speaks volumes.
Re:Amazon will require employees return to the office 3 days... by ssully on Friday February 17, 2023 @02:48PM (#34839459)
No, they have data on how much money they paid for office space. Thats all it is.
Re:Amazon will require employees return to the office 3 days... by Fargren on Friday February 17, 2023 @02:54PM (#34839594)
I've heard this a million times, but isn't that a sunk cost fallacy? They don't get their money back when people come back, and they can either stop renting or sell. They aren't charging employee's rent for using the offices.
Re:Amazon will require employees return to the office 3 days... by xienze on Friday February 17, 2023 @03:05PM (#34839758)
> but isn't that a sunk cost fallacy?

Maybe? But it's human nature to feel a little better about shelling out cash on something if it actually gets used.

To make an analogy, let's say your kid insisted you buy them a car. Not some lame Toyota, it has to be a Ferrari (read: lavish office in expensive downtown location). They use it, they're happy. Then some event happens that makes them not want to use the car anymore, but for contractual reasons you still have to keep it around for several more years (read: pay insurance and maintenance). It doesn't ever get used, but you're still paying for it (read: paying for maintenance and utilities for a mostly empty office). You'd feel at least a LITTLE better if your kid at least attempted to drive the car a few times per week, but they just want to stay home and call you an asshole.

I strongly prefer WFH, but I get the thinking. Also keep in mind that city governments are probably breathing down the necks of these companies telling them to get workers back into the office ASAP because the local economy is going to shit without thousands of office workers buying Starbucks, going to lunch, etc. every single day.

Re:Amazon will require employees return to the office 3 days... by Fargren on Friday February 17, 2023 @03:15PM (#34839916)
Yes, what you describe is a sunk cost fallacy. I get it, people do fall for them, we're wired that way. But a public company with stockholders shouldn't make decisions like this. It's either better for the company to make the people come back, or it isn't. "The CEO has buyer's remorse" is not an argument for such a highly impacting decision.

You might be onto something with the cities asking for this, but I have not seen any data or anecdotes pointing to that.

Re:Amazon will require employees return to the office 3 days... by p_j_w on Friday February 17, 2023 @03:23PM (#34840036)
>But a public company with stockholders shouldn't make decisions like this.

Yes and all people should be decent and look out for each other as well.

Re:Amazon will require employees return to the office 3 days... by jonathankoren on Friday February 17, 2023 @03:53PM (#34840411)
Yes. It is a sunk cost fallacy. That doesn't mean that they're not engaging in it. The fact that it's named shows how common of a fallacy it is.

Amazon spent $2.5 BILLION on HQ2. It's not just a some normal office complex, but rather a massive custom complex with domes full of trees and all sorts of weird stuff.

It's the same thing with Facebook's MPK 2x, Apple's Apple Park, and Google's "circus tents". These buildings aren't just for housing people, they're statements to the companies' -- and through extension their executives' -- greatness.

They're modern day temples... and they're empty.

Selling or renting out these buildings is literally unthinkable for the executives, but also impractical. It's humiliating to have have to part with your custom shrine to yourself. You can't sell item because the only companies that have the money buy it, and the people to fill it, are your competitors, and they have their own shrines to fill. You can't subdivide it and rent it out, because the buildings are giant aircraft hangers that no one wants, and they're not easily subdivided due to the location of cafeterias and bathrooms.

So what do you do?

Exercise your capricious and unaccountable power to force the serfs back into the temple. You like seeing the building filled because it makes you feel important. They'll even admit this to an extent when they talk about the joys of seeing people in the office, being able to ask people what they're doing. If we want to be charitable, we can call it the primacy of management by random encounter.

But they know, we know it's all bullshit, because everyone has witnessed the growth and effectiveness of when the company was (almost) fully remote.

Re:Amazon will require employees return to the office 3 days... by uxcolumbo on Saturday February 18, 2023 @05:09AM (#34845647)
I like the way you put this… best plausible explanation (for me) . In this regard upper management isn’t driven by data, like you said it’s mainly about them and how it makes them feel to be in control again.

I hope us the serfs can ‘win’ this.

Re:Amazon will require employees return to the office 3 days... by JohnFen on Friday February 17, 2023 @03:58PM (#34840476)
Yes, it is. But they're human, and their decisions are subject to human fallacies as much as anyone else's.
Re:Amazon will require employees return to the office 3 days... by fragmede on Friday February 17, 2023 @05:11PM (#34841299)
For now. Just wait for UpperManagementGPT to start making business decisions.
Re:Amazon will require employees return to the office 3 days... by xienze on Friday February 17, 2023 @02:49PM (#34839480)
> They must have some data that shows people are more productive

I think it comes down to not liking the idea of paying $$$ on lavish offices that are ghost towns. And I also wouldn’t doubt cities are “encouraging” companies to force BTO because local economies have been hit hard by the lack of office workers.

Re:Amazon will require employees return to the office 3 days... by vitaflo on Friday February 17, 2023 @08:35PM (#34842942)
The city I live in did this. Gave all sorts of tax breaks to companies downtown to get people back in the office because lack of employees was hurting all the other small businesses that were built up around downtown to service those employees during the day (think restaurants, coffee shops, dry cleaners, day care, etc).
Re:Amazon will require employees return to the office 3 days... by tut-urut-utut on Friday February 17, 2023 @02:48PM (#34839462)
Believe it or not, there are enough people who like to go to the office rather than working from home.
Re:Amazon will require employees return to the office 3 days... by MuffinFlavored on Friday February 17, 2023 @02:49PM (#34839501)
I don't think this describes why executive leadership would force people who want to work from home back into the office against their will.
Re:Amazon will require employees return to the office 3 days... by misnome on Friday February 17, 2023 @02:57PM (#34839650)
None of whom are affected by any of these.
Re:Amazon will require employees return to the office 3 days... by zonox on Friday February 17, 2023 @02:38PM (#34839317)
internally they did consult people, 80%+ preferred WFH

DaTa DRiVeN cOMpaNY

Re:Amazon will require employees return to the office 3 days... by GalenErso on Friday February 17, 2023 @02:46PM (#34839446)
Yes, but the data also shows that 100% of Amazon's CEOs wants RTO. The data is clear. Back to the office it is. /s
Re:Amazon will require employees return to the office 3 days... by evilturnip on Friday February 17, 2023 @02:37PM (#34839302)
Asking people to come into the office to work is now an imposition?

How quickly our entitlement grows.

Re:Amazon will require employees return to the office 3 days... by mjhay on Friday February 17, 2023 @02:40PM (#34839345)
What a dumb post. Remote work can be just as productive or more productive. Workers work for a paycheck and want a good quality of life. That's not entitlement, it's called not being a bootlicker.
Re:Amazon will require employees return to the office 3 days... by NikolaNovak on Friday February 17, 2023 @02:48PM (#34839463)
What I'm struggling with is, even my own leadership and executives, have struggled to meaningfully communicate the WHY; they have not succeeded in selling the back to office, to myself at least.

My own mentor, when I pushed in a friendly manner, related an anecdote how last time he was in the office, he met this new person from another team and they had a nice chat.

Which is a LOVELY anecdote, and COMPLETELY irrelevant to forcing 300 people on our project back to office. If meeting people from other teams is a priority, there are a myriad ways of doing do (I avail of many of them myself). Neither the business nor personal benefit of this chance random encounter was quantified nor discussed, nor compared to alternatives. But I keep hearing these benefits of "water cooler conversations" and "elevator chats" etc. Is it a generational thing? I'm a 45 year old grouchy geezer, but between slack and sms and teams and webex and email and everything else, I've developed strong and productive relationships with co-workers I've never met and feel I have many methods of engaging depending on my timing and priority needs.

Re:Amazon will require employees return to the office 3 days... by Swizec on Friday February 17, 2023 @03:03PM (#34839732)
Here’s an example from personal experience:

When working at the office, it felt meh. We mostly talked on slack, worked async, and ignored each other. But the weekly outings for lunch were nice.

When working from home, it’s b been great. We talk a lot on many channels, work together, and feel a great sense of camaraderie. But we mostly haven’t met in person.

Team morale has more to do with it than physical presence.

BUT whenever we do meet in person, you always find out the inside scoop about all sorts of goings on. You hear murmurings of big decisions months before they’re made.

I think the grape vine is a crucial information channel for people in leadership and it’s almost impossible to reproduce virtually. But it’s much less, if at all, valuable to us peons.

Re:Amazon will require employees return to the office 3 days... by NikolaNovak on Friday February 17, 2023 @03:42PM (#34840265)
In my neck of the woods, the higher up you go, the more "Sales" is part of your job description. And I think a lot of people are finding it hard to do sales (formal or informal) remotely. A lot of sales is about building a relationship and being near the potential customer and informal conversations and to your point grapevine etc. I 101% understand how they are struggling in doing their job effectively, remotely.
Re:Amazon will require employees return to the office 3 days... by wkat4242 on Saturday February 18, 2023 @04:11PM (#34851132)
Then they go to the office :P. I have nothing to do with sales
Re:Amazon will require employees return to the office 3 days... by parasense on Friday February 17, 2023 @03:48PM (#34840340)
> Which is a LOVELY anecdote, and COMPLETELY irrelevant to forcing 300 people on our project back to office. If meeting people from other teams is a priority, there are a myriad ways of doing do (I avail of many of them myself). Neither the business nor personal benefit of this chance random encounter was quantified nor discussed,...

No offence, and from a place of love.... I think you're being slightly biased, and prejudicial. Clearly you're on the side of working remotely, and I'm sure you have a solid set of reasons you tell yourself why that is supper great for you. By all means continue to believe those reasons, as they are clearly important to you, and part of who you are as a person. I too share much of those sentiments.. but ultimately disagree.

What is more important is if those reasons and ideas represent the proverbial "hill you're willing to die on", where you will have your last stand defending the ideas you stand for? Also, you might want to try reasoning about the idea that there are good reasons for going back into the office, even if the employer doesn't recognise a need to explain those reasons to you, and comprehensively persuade you. Many would consider these reasons to be self evident, but even if they were not, it probably doesn't matter.

A positive in-person interaction is worth 10 positive remote interactions, and so much more. Any time two co-workers form a friendship, to the point it goes to the level of taking lunch together, or even socialising outside of work... is priceless. That's free team building. But beyond that, rigorous statistics show that in-person teams are more productive in the long run, even taking into account and correcting for, all the various reasons remote work could be characterised as highly productive in a narrow focused vacuum.

I've been working remotely for a long time, and I both love and hate it. My little anecdote is this: I found out that my team in Boston was going out after work to eat pizza, or would have the occasional team lunch at a restaurant. My manager was paying for that, and my team was bonding together, but not me... At first I was angry that I've never been afforded a budget for weekly pizza delivery, and then I realised it wasn't about me, or what I initially saw as inequitable, like a benefit I was unfairly not being given... I then realised it was all about fostering a human connection, and team building. Then suddenly I got even more angry by that realisation. I felt dehumanised, marginalised, and overall demoralised.... I wasn't ever going to really be part of that team, and would exist as a useful "Resource" on the other side of a network connection. Nobody was personally invested in knowing me, and if I left the company or whatever there was no strings attached for any of them.

You're mentor was trying to tell you how they were attaching strings, and even randomly so... you 100% failed to see that, and you seemingly focus only on your selfish reasons why working remotely is good for you. And, that's not wrong, we all have to protect our self-interests. If not forming relationships with other people is a major aspect of your self interest... then go with that! I've known plenty of people over the years that were nice folks, good workers, but only ever went into the office on-time, left exactly on-time, never socialised with anybody outside of work... and they were great workers, and by all accounts probably great people as people go... But even having those reclusive quiet-quitters around is a net positive for them, and everyone else.

Re:Amazon will require employees return to the office 3 days... by horns4lyfe on Friday February 17, 2023 @11:46PM (#34843985)
Ah, so people that have fulfilling social lives outside of work and don’t need to fill that void with people they have to work with are “reclusive quiet quitters”. Sure. I don’t see how people described by yourself as “great workers” are simultaneously quitters, but you’ve got it figured out I guess.
Re:Amazon will require employees return to the office 3 days... by lightbendover on Saturday February 18, 2023 @03:10AM (#34845019)
> rigorous statistics show that in-person teams are more productive in the long run, even taking into account and correcting for, all the various reasons remote work could be characterised as highly productive in a narrow focused vacuum.

Link please, you astroturfing HR shill. Your stupid anecdote doesn't speak for all people.

I would almost feel sorry for you needing work to have fwiends and warm little feelings of belonging if you weren't so biased in your own stance.

Re:Amazon will require employees return to the office 3 days... by stuckinhell on Friday February 17, 2023 @02:58PM (#34839671)
For most companies there aren't many reasons to force people back. Productivity was higher for my firm, yet some executives want people back.

In my opinion this is a flexing of power by the executive class, and I think it will backfire heavily. They think people can't find new jobs, and sure its a tough job market. But employees are creative, and can cause all sorts of damage if they'd like via slowdowns, "accidents", leaking information, etc.

I keep warning my firm, but they aren't listening. If just 5% of our employees decide to be a pain in the ass, it'll be a god damn disaster.

Re:Amazon will require employees return to the office 3 days... by 13of40 on Friday February 17, 2023 @03:18PM (#34839962)
I'm not sure what it's like at Amazon, but I expect they're in a similar situation as the place I currently work, which is that probably a third of the talent has simply moved away and doesn't even have the option of coming to an office anymore. Are they going to tell Jane the Star Dev that she needs to sell her house and move back into the city or else she's fired? If anything they're probably going to have to wait a few years and let natural attrition sort it out.
Re:Amazon will require employees return to the office 3 days... by notJim on Friday February 17, 2023 @03:00PM (#34839685)
Software engineers want a seat at the table, but refuse to form unions that would actually give them one. I'm curious if that will begin to change during this era of greater pressure from management (but I doubt it).
Re:Amazon will require employees return to the office 3 days... by rr808 on Friday February 17, 2023 @03:28PM (#34840091)
Software engineers want a seat at the table but no one can be bothered to go to the office where the table is. :)
Re:Amazon will require employees return to the office 3 days... by ActorNightly on Friday February 17, 2023 @03:04PM (#34839745)
Unions are not needed because you do want competition for jobs. People who are getting rejected/fired from Amazon aren't exactly hurting for money or job opportunities.