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Re:Why big tech companies need so many people by ethanbond on Thursday February 09, 2023 @11:28PM (#34735620)
Ugh, it’s so much simpler than that.

Everyone’s number one objective in any company is to make their individual life easier. Full stop. The most obvious way to do that, if you have the ability/budget, is to hire people to do your work for you.

Then you can brag about managing higher headcount, you do less work, and you flounder around as a very bad manager with no accountability so long as you keep your workload below the level of your manager (who, remember, hired you just to remove work from their own plate).

Now remember that everyone you hired has the exact same incentive.

It keeps going til the money runs out or until the company buckles under its own organizational complexity.

Re:Why big tech companies need so many people by babyshake on Thursday February 09, 2023 @11:41PM (#34735697)
Equity is supposed to be the counterbalance to this. That is, if you have a very significant stake in a company and every person you hire you need to also give a significant stake, and every person they hire, on and so forth, you would think twice about just trying to throw more people at the problem of creating value. Of course, in reality the early folks just try to get fools to become bagholders of illiquid options that probably don't have a chance of being worth much once you factor in the liquidation preferences of VCs and that they are priced at absurd valuations once the VCs have gotten involved.
Re:Why big tech companies need so many people by majikaja on Thursday February 09, 2023 @11:43PM (#34735708)
Or salaries come down to match the simplified workloads.
Re:Why big tech companies need so many people by hn_throwaway_99 on Friday February 10, 2023 @12:04AM (#34735827)
Every single thing in your comment rings false to me, as someone who has been both an IC and manager at startups and large corporations.

Most importantly, there are very few managers and business leaders who think "You know what would make my life easier? Having a lot more people to manage!" The usual reason people are hired is because the needs (or anticipated needs, which can often be wildly off as we've seen recently) of the business require it, and without more people there will either be lost business opportunity or risk that existing employees are working at an unsustainable rate.

I'm definitely not saying that businesses can't be inefficient, but when I read your sentence "Everyone’s number one objective in any company is to make their individual life easier" (with a "full stop" no less as if that somehow guarantees its unassailability), I honestly didn't know what you were talking about.

Re:Why big tech companies need so many people by PragmaticPulp on Friday February 10, 2023 @12:07AM (#34735847)
> Most importantly, there are very few managers and business leaders who think "You know what would make my life easier? Having a lot more people to manage!"

If you're talking about good managers, then yes, having more people creates more work.

The lazy middle managers aren't interested in hands-on middle management, though. They cultivate teams of people who can self-manage or be managed through fear. They take the people who need a lot of attention and they transfer them to other roles. They penalize anyone who asks too many questions or requires too much management input.

These aren't good, hands-on managers. They may be great at talking big in meetings and schmoozing around the office, but they're not putting in the work to be hands-on with their employees.

Re:Why big tech companies need so many people by QuadmasterXLII on Friday February 10, 2023 @12:24AM (#34735947)
> there are very few managers and business leaders who think "You know what would make my life easier? Having a lot more people to manage!"

Sure, but the exceptions do all the hiring!

Re:Why big tech companies need so many people by ethanbond on Friday February 10, 2023 @12:18AM (#34735910)
What you’re saying is that some people have realized that hiring more people doesn’t in fact make their life easier. It often makes their lives harder.

I agree, which is why people who do know that tend to be extremely hesitant to hire (they’re trying to preserve their own local quality of life). But as the sibling comment says, this realization only occurs to good managers and even then it takes some time.

Re:Why big tech companies need so many people by StopHammoTime on Friday February 10, 2023 @06:29AM (#34738328)
I agree and disagree. Even competent managers and high performing teams hire people when the amount of work stress exceeds a limit and it’s mentally cheaper to onboard someone into the team.

I think hiring is all about making peoples lives easier (to the extent they’re allowed). However, there’s a cynical way to look at it and there’s a positive way to look at it as well.

Re:Why big tech companies need so many people by pixl97 on Friday February 10, 2023 @03:32PM (#34745393)
Heh a lot of people in this thread also seem to miss that as a company grows you have an accruing amount of vacation time on your team and need enough people to ensure the operation always runs. The operation also needs to be bus proof, over the last 2 years the branch we are in has had 3 people killed in car accidents around the world. And then we also have people leaving and new people being on boarded which means they won't be really useful for a month or more.

We look at people and they generally work 8 hours a day, 5 days a week. Is it going to be surprising we need a whole lot of people running global operations 24/7?

Re:Why big tech companies need so many people by PragmaticPulp on Friday February 10, 2023 @12:04AM (#34735832)
Every company I've worked for has had some core group of people who cared about doing good work and doing the right thing.

No company can maintain that dynamic at scale, though. As you grow, you accumulate people who are good at presenting an image of doing the good work, but they're actually operating adversarially in a way that collects the most rewards with the least effort.

It's not just managers. A lot of ICs treat the workplace like a min-max game, where they are trying to maximize their compensation and minimize the work they do. Every time I mention this, there are comments about how that's actually a good thing because companies have the same strategy, but the people who do this usually screw their teammates more than the company. Big companies don't suffer if random people are slacking off and refusing to do their work, but their teammates who want to get a promotion or build their skillsets are going to suffer the consequences of deadbeat coworkers.

Small companies aren't immune from these problems, but it's so much easier to identify and remove the dead weight in a small company. When you have 20 people in a company, it's clearly obvious when someone isn't pulling their weight. But when you have 100,000 people in a company, a large number of people are going to find ways to settle into obscure roles where their output is hard to measure and they'll coast as much as they can.

Re:Why big tech companies need so many people by 8note on Friday February 10, 2023 @12:15AM (#34735896)
Doing the right things tends to also not align with promotions either. The thing that helps your team mates us ignoring the business needs and min/maxing the promotion game.

That's less fun than doing the right things, and more work than min/maxing your quality of life

Re:Why big tech companies need so many people by ravenstine on Saturday February 11, 2023 @02:40PM (#34755573)
That also means being willing to take risks for the sake of innovation, and bigger companies are less tolerant or accepting of their employees failing at an effort intended to benefit the business.

That is one big reason why i stopped caring about the employees taking the clandestine adversarial approach to their relationship with employers. It's one thing to put in low effort at a scrappy startup, but another when the company discourages excellence.

Re:Why big tech companies need so many people by petra on Friday February 10, 2023 @01:49AM (#34736467)
What now?

People are supposed to choose their career strategy and on the job behaviour so that their teammates(not friends, teammates) can optimize their own career strategy ?

Re:Why big tech companies need so many people by paganel on Friday February 10, 2023 @02:04AM (#34736577)
It's complicated, because by slacking off you're indirectly pulling your teammates down (as explained by the OP), which means less work-related opportunities for them, which can mean lots of not ok things: less money to send their kids to college, less money for retirement, less money for lots of other things.

A similar thing, but with much higher stakes, happens on the front-lines during a war. Confronted with a much superior enemy your individual optimal decision would be to desert, or, at least, to retreat, no matter what the high-command located at the back of the front has to say about it. They're not the ones who are going to die.

But, in doing that, you're weakening the flanks of the other brigades/platoon from your side with which you're sharing the front-line, and in so doing you're drastically decreasing the chances for them to see their kids and their wives back home.

Re:Why big tech companies need so many people by rightbyte on Friday February 10, 2023 @02:52AM (#34736886)
Dunno. You also make people that are doing more work look good by "slacking off".

That is why I dislike it when people are working free overtime. They are wage dumping me.

Re:Why big tech companies need so many people by paganel on Friday February 10, 2023 @06:40AM (#34738411)
I agree, ideally the entire workforce should "advance" under an united front (for lack of a better metaphor). I guess that's why lots of former military people get lucrative jobs in corporate consulting after they get out of the Armed Forces.
Re:Why big tech companies need so many people by rjbwork on Friday February 10, 2023 @08:56AM (#34739619)
>I agree, ideally the entire workforce should "advance" under an united front (for lack of a better metaphor)

Ya know, they have a word for that...

Re:Why big tech companies need so many people by paganel on Friday February 10, 2023 @09:49AM (#34740329)
What would that word be?
Re:Why big tech companies need so many people by ethanbond on Friday February 10, 2023 @09:50AM (#34740349)
Unionize?
Re:Why big tech companies need so many people by edgyquant on Friday February 10, 2023 @12:56PM (#34743138)
Not even close to what’s being talked about here. Unions allow for collective bargaining they don’t ensure all people are working as one giant team towards the companies goals.
Re:Why big tech companies need so many people by petra on Friday February 10, 2023 @06:52AM (#34738496)
This isn't war. It's a totally different situation with totally different ways of behaving effectively.
Re:Why big tech companies need so many people by harshalizee on Friday February 10, 2023 @01:28PM (#34743655)
I totally understand the point you're making about team cohesion.

This is the thing about the HN crowd and the remote only dogma that is constantly thrown around that is perplexing. The HN demo loudly proclaims that the workplace is not the place for you to build friendships and personal relationships and to go do it on your own time.

The natural effect of this is ambitious employees are going to min-max their career trajectory for their benefit and maybe the company's. Why would anyone truly care about faceless Zoom rectangle team members that they're never going to see after x months/years? In this case, they're not fighting a war, so the stakes are drastically low and payoff substantially better. And yet HN looks down on this as bad behavior. This is just the emergent property of the current tech culture that we've established.

Re:Why big tech companies need so many people by cudgy on Friday February 10, 2023 @03:42PM (#34745541)
So replacing “Zoom rectangle team members” with retinal image team members makes that much of a difference? Magically they become actual people once you see them with your own eyes, resulting in increased effectiveness and no resentment from wasted time commuting and forced interpersonal relationships with people they find annoying.
Re:Why big tech companies need so many people by harshalizee on Friday February 10, 2023 @07:05PM (#34747878)
> So replacing “Zoom rectangle team members” with retinal image team members makes that much of a difference?

Are you actually unironically asking this? If so, we have live in very different social spectrum and there's absolutely nothing I can tell you that will convince you otherwise. You should, however, try interacting with everyone in your life (loved ones, family, friends, etc.) via zoom, since it's all the same anyway. Probably saves a lot on commute and travel expenses!

> Magically they become actual people once you see them with your own eyes, resulting in increased effectiveness and no resentment from wasted time commuting and forced interpersonal relationships with people they find annoying.

Commuting, daycare, housing, etc. are side effects of a larger systemic problem that isn't the scope of what is discussed here.

Calling it a “forced interpersonal relationships with people they find annoying” is such an immature take. This is just literally interacting with people in a society. Most people learn how to deal with others in school. The ones who don’t end up socially clueless and wonder why everyone else keeps getting promoted instead of them, the “10x” engineer who totally isn’t the annoying one.

The issue has nothing to do with seeing people as actual people or not. Without a common ground for camaraderie and fellowship, there’s no need to pretend it exists besides being generally a cordial person. Using the OP’s analogy of War, employees are no longer soldier’s fighting for a cause, just mercenaries making sure they’re getting their dues.

Re:Why big tech companies need so many people by sweetjuly on Friday February 10, 2023 @04:33AM (#34737500)
It is unkind to slack off if it means your teammate has to swoop in and do more work. Whether or not you care about being kind to your teammates is a personal decision, I suppose, but it is something I would always encourage people do, even if it doesn't make you more money.
Re:Why big tech companies need so many people by fredrikholm on Friday February 10, 2023 @03:44AM (#34737201)
> Every company I've worked for has had some core group of people who cared about doing good work and doing the right thing... but they're actually operating adversarially in a way that collects the most rewards with the least effort.

Pournelle's Iron Law of Bureaucracy! The people who game the system eventually move to further enforce the system (for their own benefit), at the expense of the purpose the for which the system was first put in place.

https://en.wikipedia.org/wiki/Jerry_Pournelle#Pournelle's_la...

Re:Why big tech companies need so many people by gardenhedge on Friday February 10, 2023 @04:07AM (#34737327)
I wonder if this correlates to when the OG founders leave or are kicked out
Re:Why big tech companies need so many people by dgb23 on Friday February 10, 2023 @10:36AM (#34741004)
Great find!

It seems like this is related to this:

https://en.wikipedia.org/wiki/Goodhart%27s_law

And this:

https://en.wikipedia.org/wiki/Peter_principle

It's almost as if you mix those two things together, you get Pournelle's Iron Law of Bureaucracy.

Re:Why big tech companies need so many people by birdyrooster on Friday February 10, 2023 @03:54AM (#34737262)
Let’s talk about teams with where you have one person doing everything. They are creating deadbeats. Does it never cross anyone’s mind that the way to fix this is to move that person off of the team? Often they are sucking the oxygen out of the room with a strong personality or dogmatism for some personal ideal of quality. The manager lets them run with it because the work is getting done but that manager is bad because his team is languishing. I’ve seen this so many times where engineers get pushed out of the way by a new lead engineer and their workloads drop significantly. These leads who want to run everything don’t have the energy to convince people well, instead they just write so much complicated code as fast as possible to beat anyone else to the space. It’s not just ego it’s a matter of avoiding a hostile work environment being hostage to this one persons gatekeeping. They dedicate their lives to work and spend insane hours so that no one else has the fitness to compete with them. They see that their team is getting left behind and continue full steam ahead. It’s sad for everyone involved.
Re:Why big tech companies need so many people by trieste92 on Friday February 10, 2023 @04:27AM (#34737447)
> I’ve seen this so many times where engineers get pushed out of the way by a new lead engineer and their workloads drop significantly

From my experience whenever this happens the people who get "pushed out of the way" were useless to begin with

Re:Why big tech companies need so many people by MonkeyClub on Friday February 10, 2023 @07:29AM (#34738797)
> were useless to begin with

Or useless with office politics, and didn’t manage to market themselves well with the new lead. It’s never been clean-cut in my experience.

Re:Why big tech companies need so many people by cudgy on Friday February 10, 2023 @03:34PM (#34745428)
Looks like we found the guy that pushes everyone away. Who else would excuse this behavior from a “lead” developer? A lead developer should be working (or at least trying) with their team to empower the team as a whole, not blazing ahead on point leaving the squad in the dark, no matter how “brilliant” they are.
Re:Why big tech companies need so many people by yCombLinks on Friday February 10, 2023 @12:30PM (#34742804)
I had a guy like that did something like this. He jumped on any new project and did all the interesting pieces as quickly as possible. He also built it with very non-idiomatic code. Despised working with his stuff, even though if he was the only person on the project it was fine, he was very productive.
Re:Why big tech companies need so many people by trieste92 on Friday February 10, 2023 @04:31AM (#34737476)
> but the people who do this usually screw their teammates more than the company

They screw themselves more than anyone else by spurning opportunities for bettering themselves

Re:Why big tech companies need so many people by away271828 on Friday February 10, 2023 @09:21AM (#34739907)
Did it occur to you that they're getting paid and possibly "bettering themselves" and enjoying family/friends in ways that have nothing to do with the company?
Re:Why big tech companies need so many people by pydry on Friday February 10, 2023 @06:16AM (#34738232)
>The people who do this usually screw their teammates more than the company. Big companies don't suffer if random people are slacking off and refusing to do their work, but their teammates who want to get a promotion or build their skillsets are going to suffer the consequences of deadbeat coworkers.

??? You've got it exactly reversed. Slacking coworkers are the company's problem, not yours.

I've never seen any company decide not to give a promotion to somebody because their coworker was useless. Hell, sometimes the useless coworker helps because it makes them look better by comparison.

Re:Why big tech companies need so many people by linster on Friday February 10, 2023 @09:12AM (#34739766)
I’ve worked at such a company.
Re:Why big tech companies need so many people by michaelt on Friday February 10, 2023 @09:56AM (#34740444)
> I've never seen any company decide not to give a promotion to somebody because their coworker was useless.

Ah, but have you ever seen a company give raises promotions to the people on projects that were successfully delivered?

Re:Why big tech companies need so many people by grugagag on Friday February 10, 2023 @10:21AM (#34740774)
If one rushes through, decisions and implementation that are most likely to become a debt on the company don’t become apparent until later. Their endevour immediately renders everybody else as slackers too but most likely than not they’re no longer there when the debt comes to roost.
Re:Why big tech companies need so many people by zcw100 on Friday February 10, 2023 @08:07AM (#34739143)
I think I'm on number four...

> Posting this just never gets old... > > It must have been a couple of months because... > >> I keep this link sitting around and enjoy dusting it off every couple of > >> months or so > >> https://www.ribbonfarm.com/2009/10/07/the-gervais-principle-...

Re:Why big tech companies need so many people by moomoo11 on Friday February 10, 2023 @12:53AM (#34736133)
Make things simpler? That’s news to me.

If anything the more we have grown the more over engineering and obnoxious processes we have.

All because late stage people just don’t really get it imo. When you start needing to have meetings so people can “feel like they belong” which translates to weeks of wasted cycles trying to find “what works for us” it’s ludicrous.

You’re hired to do a job, maybe you’re a Java or Go engineer hired to work on services or infra. Or you’re hired to build UIs. You aren’t hired to waste time on setting up slack bots that become annoying af 2 sprints later and removed, or trying experiments instead of shipping.

I can understand having technical processes to make our codebase better, but this side organizational engineering bullshit is just annoying.

Idk it’s just stupid. Imo companies need to be leaner and have less people who actually just do their job. You know, the thing they’re paid 300k plus TC for. I’ve personally been picking up the slack on a bunch of people on my team along with a couple of OGs and new hires who are actually really good. It’s getting annoying now when people just literally are not doing their job and writing 20 page documents on process improvements. did we hire a consulting firm jokers or software engineers?

Re:Why big tech companies need so many people by japanman425 on Friday February 10, 2023 @01:55AM (#34736510)
You’re exactly the sort of person I’d hire, you’d do all my work for me!!
Re:Why big tech companies need so many people by Jensson on Friday February 10, 2023 @04:07AM (#34737329)
> If anything the more we have grown the more over engineering and obnoxious processes we have.

That is because all the managers who have outsourced all their work to their direct reports now has to still produce evidence that the manager is still needed. So they ask you for reports and data, that they can hand to their managers. And those managers also try to come up with that sort of evidence, so middle managers asks for lots of reports and data from line managers that they can hand directly as is to their superiors etc.

Too much work compiling all those reports etc? Hire a manager to do it for you, then hire more, try to ensure that their tasks produce the artifacts you need to hand to your manager. This isn't efficient for the company, but very efficient for your career. And that is the hardest part about being a manager, that the other managers acts like this and try to push all the real work onto you while taking all the credit.

Re:Why big tech companies need so many people by bick_nyers on Friday February 10, 2023 @06:12AM (#34738201)
Maybe instead of hiring a manager to compile reports we could take an LLM and a bunch of specially trained AI and hook them up big brother style, monitoring every possible source of data that the business produces (including server access logs and financials!) and it could tell us the metrics of who is doing their job or not.
Re:Why big tech companies need so many people by grugagag on Friday February 10, 2023 @10:27AM (#34740855)
Until people figure out the metrics and start gaming them and produce crap to satisfy the metrics. I’ve seen that movie twice already though LLMs weren’t the savior tool du jour yet.
Re:Why big tech companies need so many people by chasd00 on Friday February 10, 2023 @10:21AM (#34740765)
i've seen this before, people get obsessed with process. Then designing the process to do the job starts to become the job for them. You have to snap them out of it. It's not easy and sometimes they have to be shown the door.
Re:Why big tech companies need so many people by satvikpendem on Friday February 10, 2023 @02:45AM (#34736841)
Bullshit Jobs by David Graeber is about exactly this phenomenon. Everyone should read it.
Re:Why big tech companies need so many people by killingtime74 on Friday February 10, 2023 @01:00PM (#34743199)
I feel like you tried to describe it as a negative but that is called delegation and the trait of a good manager. Of course it's a spectrum and there are negatives and positives but the concept itself is not bad.
Re:Why big tech companies need so many people by ethanbond on Friday February 10, 2023 @01:33PM (#34743713)
It's not intrinsically negative, but IMO it's a far more powerful and far more prevalent force than the countervailing forces in most tech orgs.
Re:Why big tech companies need so many people by deepsquirrelnet on Saturday February 11, 2023 @12:43PM (#34754432)
It is simpler, but not for the reasons you describe.

The issue is that once you have layers of middle managers - as in managers managing managers, a snake pit ensues. Nobody gets into middle management and says “ahh at last, I’ve arrived”. The goal is to amass influence and push up as quickly as possible to try and reach the executive level.

From here, it becomes a very political situation, rife with corporate climbers try to push each other down into the mud to reach upward. One way to appear influential is to manage a large team of people. Your main goal is to pull headcount for your org chart, while your peers are also trying to do the same. So you invent ridiculous “strategies” with inflated headcount requirements and promise astronomical results.

It all stems from the personal ambitions of the people in the middle. And of course, they’re usually the most out of touch with the real operations of the company because they’re only peripherally connected to any actual work as a distant connection in the telephone game.

Re:Why big tech companies need so many people by P_I_Staker on Saturday February 11, 2023 @02:59PM (#34755746)
I’ve seen lots of cases where this isn’t true. People are promoted to management because of their hard work and continue to work absurd hours.

Some of them really do love work and are workaholics… more commonly they’ll always find a reason why they’re “needed”, because there will always be so much more to do. It’s often tough to tell the difference.

However, I rarely see cases where less workload is a motivation for hiring. Often times it’s practically impossible for it to be… and hiring is really the only way they can get work added.