Bank of America just lost all Zelle transfers, for many customers

Re:Bank of America just lost all Zelle transfers, for many c... by browningstreet on Wednesday January 18, 2023 @02:09PM (#34431403)

I work for a bank in the US, and not one of the names you hear associated with scandals all the time. The level of redundancy and HA built into our everything is why our jobs are so boring and slow. We also use a core banking platform that lots of other banks use and it's properly engineered for the kind of enterprise performance we'd all expect. There are certainly problems in banking, but the FDIC protections are also there for consumers. Let's start with a reasonable premise, not a fear-mongering one.

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Re:Bank of America just lost all Zelle transfers, for many c... by xattt on Wednesday January 18, 2023 @02:42PM (#34431918)

I’ll be the 10th man and add to the nihilism. Consumer protections are there not for the consumer, but to create some sort of artificial social stability through recourse and take the wind out of any social uprising.

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Re:Bank of America just lost all Zelle transfers, for many c... by Loughla on Wednesday January 18, 2023 @02:52PM (#34432066)

I'm confused by your nihilism. If the outcome is that I can get my money back (and I would argue that 250k covers a VAST majority of people, and then some), isn't that a fair trade for me not killing and eating a banker?

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Re:Bank of America just lost all Zelle transfers, for many c... by weard_beard on Wednesday January 18, 2023 @03:07PM (#34432293)

Consumer protections are likely to be 3 months out from the point of impact. As the saying goes, we're all 3 hot meals from the end of society.

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Re:Bank of America just lost all Zelle transfers, for many c... by Spivak on Wednesday January 18, 2023 @06:15PM (#34434513)

If we're in a hypothetical world where a major bank lost say millions of bank accounts and for some reason it was going to take months to correct it would hit the news, there would be emergency legislation blocking eviction, utility shutoff, and debt collection, and interest accrual as well as all the lost bank accounts being credited with a some amount as combination fine/stimulus.

The fear is when it's just you.

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Re:Bank of America just lost all Zelle transfers, for many c... by notch656c on Wednesday January 18, 2023 @06:50PM (#34434830)

Landlords tolerate eviction moratorium with covid because only a fraction of their tenants stopped paying.

I think a scenario where just a few million or whatever were effected you are correct. However if it was almost everyone, landlording would become a straight up mob. You'd have to employ violence and bypass the state to maintain the properties and enterprise. No one would rent out property the legal way if they couldn't collect the rents.

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Re:Bank of America just lost all Zelle transfers, for many c... by foogazi on Wednesday January 18, 2023 @09:15PM (#34435933)

> However if it was almost everyone

By the time it got to this another disaster already happened

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Re:Bank of America just lost all Zelle transfers, for many c... by gatlin on Wednesday January 18, 2023 @07:54PM (#34435350)

You are assuming that the institutions offering the protection will follow through for when you need them to. I don't mind people who do believe these promises made to them, but I certainly understand those who don't.

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Re:Bank of America just lost all Zelle transfers, for many c... by xattt on Thursday January 19, 2023 @07:58AM (#34439811)

True consumer protection would allow people to have immediate remediation (rather than on a weeks-to-months timeline), and also hold the responsible parties accountable beyond a fine that’s a rounding error in terms of profits.

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Re:Bank of America just lost all Zelle transfers, for many c... by cuteboy19 on Wednesday January 18, 2023 @07:02PM (#34434918)

> The level of redundancy and HA built into our everything is why our jobs are so boring and slow

I have also done this, and I can't say I agree. This is certainly one issue but the real issue is that these companies are not run by tech people. The tech is simply another cost center and gets no vote on how things are run. Many tech firms have equal amounts of redundancy but still manage not to have such terrible software

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Re:Bank of America just lost all Zelle transfers, for many c... by browningstreet on Thursday January 19, 2023 @11:56AM (#34442546)

> these companies are not run by tech people

This is a huge problem, I agree, but it's not why the redundancy and HA get built the way it does. That's still coming from IS in the orgs I've had exposure too. The business side would rather we do things quicker and easier and not put as many technical roadblocks to vendor selection and build roadmaps.

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Re:Bank of America just lost all Zelle transfers, for many c... by jen20 on Thursday January 19, 2023 @08:54AM (#34440251)

> engineered for the kind of enterprise performance

It took me a while to realize that this is the first time in ages (outside of cringeworthy marketing materials) I’ve seen “enterprise” used as something other than a pejorative!

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