They should have been competing with Citrix and others in the B2B space rather than in the B2C space with MacBook users. I am not sure why they didn't, even with something like Citrix they could outcompete it on UX alone, like Zoom did with Webex, ie lower latency, it "just works" etc.

Probably due to time constraints. B2B takes a long time to get moving, B2C allows fast feedback for rapid iteration early on. B2B requires integrations, lots of tangential work that doesn't build the core product.

They may actually have made the right decision - it got them to "time to pivot" without running out of cash.

I agree with your core point that Mighty could have succeeded, but specific to your use-case: Mighty is “just” a nice layer on top of well-established remote-desktop technology, what pushed you towards M1 MacBooks instead of remote desktops? There’s lots of great options out there, comparable to Mighty on price (a little more management overhead, for sure, which is why Mighty was the ideal option — but still much more cost effective than buying MacBooks).

The browser focus was peculiar since there seems to be little room to generate enough value to justify the cloud costs.

I'm surprised they didn't try to pivot to another initial market en route to building a general cloud PC.

My company (https://softdrive.co) is in the same space - our initial focus is on empowering companies running high end graphical workloads (BIM, CAD, etc) using cloud PCs.

Curious why per minute billing appeals to you. Usually we've heard preference for predictable monthly pricing.

The call center might be seasonal (e.g. tied to ecomm sales). If your revenue is lumpy, ideally you'd make your costs that way too.

Reasonably priced PC laptops that can run Chrome and Electron do exist. Just don’t buy bottom of the barrel Celerons, instead target an i5 or a Ryzen 5 (or maybe a higher-end i3).

From my experience slow laptops are slow not because of the cpu (I mean, we’re not running a chess engine here…) but slow disks and slow/not enough RAM, which compounds the disk issue as soon as you start actively swapping… which in some of these is about as soon as the OS boots.

Like, I just loaded up the Best Buy app and 3 of their top 10 selling laptops only have 4GB of RAM. I haven’t used a computer with that little RAM in over a decade.

People want cheap things, and the manufacturers comply. But if you set a minimum baseline (i5/Ryzen 5 + SSD + 8 GB RAM), you’re unlikely to get a dud.

I'd say it's worth to go to 16gb but otherwise I agree.

For the price of Mighty you could... buy RAM.

Isn’t The ram on most laptops these days soldered in because it’s cheaper to build it that way then to actually build slots.

Even if you bought a cheap laptop with soldered-in RAM, you can always invest the $35/month towards buying a new laptop with reasonable specs.

One concept of mighty was that your server could be upgraded faster than you could upgrade your personal computer.

A lot of them are slow because of corporate crapware that they stuff onto them.

A previous employer had an anti-malware agent that made 2018-era NVME MBPros as slow as harddisks.

Could the web versions of those services work instead? Or will they suffer from the same resource constraints?

hmmm. that does seem like a compelling business case. I wonder why they didn't handle that market.

Isn’t this just Venn or any of the dozens of other VDI providers?

There was another company called S2 Systems doing something similar to Mighty a bit earlier, they ended up selling to Cloudflare and I think the technology became the browser isolation product:

https://www.cloudflare.com/products/zero-trust/browser-isola...

I used the demo, it was quite good.

If you don't mind, which one is your start up?

It would never actually have been cheaper. The problem basically is that time of access isn't actually distributed, and a lot of the time leaving stuff set up and running is important.

I'm not a fan of depreciation schedules and whatnot, but I don't think Everything as a Service is going to be the answer.

> I wish Mighty had succeeded for a different audience.

Mighty wasn't the only game in town:

https://www.cloudflare.com/en-in/products/zero-trust/browser...

https://whist.com/

What would you be willing to pay for such a service? Would you consider a flat, per seat (user, not computer) per month pricing structure?

Also what apps do you want to run? Slack, Front, what else?