Thankfully that is not the case where I live (somewhere in Europe), but I can see what you describe becoming true in a very dystopic future.
Does that AI also handle situations like “boss, would you be so kind to borrow me some money for 2, 3 days? Until the salary comes, that is, cause me and my SO are totally out of it”? Cause some of my former bosses/managers certainly did.
So to answer your question, yes it sure can.
Badly designed automated systems are the life blood of our economy.
Floatpays in the latest YC batch is one of these.
Yes, more bank transactions will cost the business more. That might be something the employee will have to pay for, or it might be something that governments require businesses to eat the cost on.
Can you elaborate?
In the human domain? It's possible, if not probable, that there is no answer. It comes down to interpreting and measuring things that are effectively impossible to quantify, and vary dramatically by group of people. People coming in while not-quite-invisibly growing to loathe you and company morale collapsing is something that you can't put a number on.
And this is just one tiny aspect of all of the different factors that human managers have to deal with constantly.
Really? I tend to not even read them. That might a bad idea, but that's the way my instincts go.
…so no, a few if and else statements will not cut it, in any sense compared to a competent manager.
…but plausibly yes, some kind of ML system could replace that part of the job.
(:
Problems are harder than they look; the whole point is that managers exist because those problems are hard, and they exist now because current approaches (a few if statements is obviously irrelevant, but specifically constraint solvers) to solving them a) take too long to run, b) are too difficult to express dynamically changing problems in and c) lack the “human touch” of favouritism that managers use to doll out rewards and punishments by giving good and bad shifts.
…but, quite plausibly, that work could now be done by a model that takes human speech input and translates it into input for a constraint solver, or even implements a novel constraint solver.
There is novel stuff now, that really does make a difference for this kind of specific domain problem.
It won’t get rid of a shop manager, but it’ll probably make their life easier and mean they can drop having an assistant manager.
Anyway the issue with having an AI or just a regular old program doing things like that is that it will insist on following the rules. So you end up with tricky issues where the system WILL NOT revise the schedule 2 days in advance, because workers are required 7 days notice for instance. Or it can not fill a shift, because there are no one left it can legally call upon.
My wife works in a field that has less unemployment than IT, it is literally impossible to hire extra staff, there simply aren't any. These business also have legally mandate opening hours and a union (not a good one, but it's there). If more than one person call in sick, they technically have a problem, especially for evening shifts, where only one person is at work. You end up with situations where you're legally required to call someone to work, because you need to stay open. You just can't call anyone, because they are already at their maximum number of hours for that week (due to a lack of staff), or you the staff that is available aren't legally allowed to work for the next 11 hours, or the notice would be to short, or you're not able to schedule new off time quickly enough.
In the real world people ignore or bend rules to make things work. Computers don't. The sad reality is that we're surrounded by rules and legislation that are constantly in conflict with each other. It's one of my concerns with self driving cars as well, but to a lesser extend. Some roads are just over used, and with no alternatives, to a point where an AI that insist on keeping a safe distance would reveal that our infrastructure is very poorly laid out. It's just that human brains know and understand how to bend rules to make society work.
Those facilities didn’t even stock up on face masks before Covid, so believe me when I say they know how to run a tight budget.
But as someone who worked on software that handled the last example you gave, I assure, a few well placed if and elses do the trick. Also, humans have tendency to follow any instructions sent to them when it is titled "System" or "Administration".
*System Message:* New revised schedule for. Monday, Feb 31st, 3pm to 11pm. Qualify for overtime. Reply 24h prior to decline.
The more robotic your message sound, the more people are compelled to comply.