I don't know the specifics of Rachel's parable, if any. But by and large, the people who are most well known in industry for 'expertise in X' are the devrel / tech evangelists whose job it is to go on stage and be an expert, for one hour at a time (and perhaps a few extra hours on the show floor surrounding the conference). Well, the on-stage demos they execute only have to live as long as the lecture, and you don't have to fix bugs so much as rework the preso to avoid them. It's a long march from a proof of concept to production readiness, and I've seen one or two stories on HN about people who got burned hiring high profile devrels to lead an infra buildout.
> sometimes either their belief in X is too strong ... or, ... the monetary and career-enhancing incentives are high enough to overcome any unease they may have
One scenario I've seen play out: you hire a core maintainer for a product you depend on, but should probably be transitioning away from. The maintainer you typically don't have comparable expertise in anything else, so they might as well apply for unemployment before telling your boss you recommend against it. Which I suppose is covered in 'monetary incentives' but with tinge of regret about the whole thing, especially if hired away from some a more stable role.
When I think of "experts in X" I usually think of the people who created or maintain the thing, or who're active in the Github issues. I guess some of those people might be considered tech evangelists, but I don't think I could name a single devrel person.
The corporate-climber-who-can't-build can often do this and nothing else, and they can sometimes even subconsciously exhibit some of the behaviors that end up with the same outcome, and it often can actually be unintentional.
She's left the positive case out for the charlatan comment, they wouldn't be charlatans (in this instance at least).
If you tell me to build you a system you don't need, and I do, and you insist on using it against everyone else's better judgment, how did I become a charlatan?
But that doesn't suddenly shift all the responsibility to the expert. The power relation and degree of freedom between those who hire and those who get hired is often asymmetric. The ones who hire usually are the ones who make the decisions, so they should be held accountable for those.
Now of course if the expert does have a sufficient degree of freedom then they become complicit.
because the more likely situation is that the newly hired expert on X is the only one realizing that X is wrong for this case.