1. Quickly creating a proper chat 2. Quickly creating an incident document where you can pin chat messages and use it in the post-mortem. Ideally, pinning some graphs that you'd extract from your observability solutions 3. Having a status page to put a small description for non-technical stakeholders.

PagerDuty covers some of this. Monzo's Response [1] and now incident.io [2] try to cover it too. I'd like to have this experience end-to-end.

1 - https://github.com/monzo/response 2 - https://incident.io/

+100 on the creation of incident chat rooms and pinning data to re-use in incident docs. There is nothing worse than copying the timeline events from one tool to a Google Doc.

1 - https://www.indexventures.com/perspectives/incidentio-raises...

We've already received multiple questions about OSS and on-premises. Will roll cloud version first, see how it works, collect feedback and build (and share) future plans!

Same time we've focused on making it useful for those who don't use Grafana for monitoring. Feel free to sign up in the Grafana Cloud and use just OnCall if you want.