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Re:Grafana OnCall: an easy-to-use on-call management tool by hrpnk on Tuesday November 09, 2021 @02:14PM (#29166066)
Monzo's solution does not seem to be actively maintained, is it?

+100 on the creation of incident chat rooms and pinning data to re-use in incident docs. There is nothing worse than copying the timeline events from one tool to a Google Doc.

Re:Grafana OnCall: an easy-to-use on-call management tool by joaoqalves on Tuesday November 09, 2021 @02:16PM (#29166100)
AFAIK, the creators created incident.io as a spin-off [1] :) Smart move, I must say.

1 - https://www.indexventures.com/perspectives/incidentio-raises...

Re:Grafana OnCall: an easy-to-use on-call management tool by VectorLock on Tuesday November 09, 2021 @08:18PM (#29169980)
This is one thing I really like about PagerDuty's incident response, I can pull incidents and Slack messages right into the Incident timeline. I usually end up copy and pasting it into a.. _sigh_ Jira ticket.